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    We Care Auto

    2.0 (10 reviews)
    Open 9:00 am - 6:00 pm
    Updated 3 weeks ago

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    RUN DO NOT BUY A CAR FROM HERE THEY ARE BIG SCAMMERS!! I opened an account here in March 2024. During the time my account was open and I was making payments on the vehicle his car company illegally tracked me(there is no tracker or tracker agreement for the car) and they showed up where I was numerous times without any true need. Once they even illegally entered a gated private property and entered the car. We did not know this at the time until we came to our car and over $200 was missing. We called the police and reviewed footage, they told the police "we were just checking on our property the car is ours we are the lien holder"). I finished making all payments on the vehicle in September 2025 yet they refused to respond to my communications for over 120 days in which I was requesting they mail me the car title. I had to come back to the state of CA in person to the lot to demand my car title. They made me wait nearly two hours and during that time called 911 on me saying that I was attempting to rob them ( they were cited for misusing 911 as this was 100 percent false). They pretended to give me something that they said was the title but it was really the bill of sale. I contacted them numerous times requesting the car title but they have not responded and have not provided it to me. In addition to that I registered the tags for this year in February and learned they are still the lien holders over the vehicle and have not released the vehicle with the DMV although ca law requires dealers to release the title and vehicle with the DMV within 30 days, it has now been six months since I fully purchased the vehicle. I am now in the complaint process with the state and more than likely will have to proceed with a lawsuit just to have the legal rights to a car I already fully paid of as of September 2025. These people really are scammers , a big headache avoid these dirt bags if you can ! I attached receipt with my review see the images yourself

    The new car I brought.
    Kathy G.

    Muhammad really stood by his words and helped me trade my car. This one is so much better. He said he wants to make his customers happy. So far I am pleased.

    1/1/25 deposit receipt I owed $3,750

    If you pay the deposit they lie when they say it's refundable. I paid $500 dollars more than what was agreed too (which you didn't have to lie and accept my offer, if you didn't want to) and both receipts say different amounts, proving I paid more. I called Mohammed and sent messages back and forth, he told me over a phone call that I should have my bank request the refund, because they were having an issue on their end trying to do the refund of the refundable $500 dollars deposit to hold the vehicle and take it off market. I trusted they were good people the coworkers claimed the guy we did business with was one who practiced prayers, in fact he was even missing for a couple of hours due to having prayers, I respected that, and we patiently waited. He seemed good, like he was a proud, he had (what I assumed was) his proud homeland flag up in his office on the back wall, so yes I do now question his integrity after this.... Anyway I had done what he said to do, I called my bank they offered me a credit while they went through the process, I provided what they asked of me (the receipts) and showed the messages. Today I woke up to my bank account missing money to return the credit they gave me, because these people at this dealership did not want to give me my deposit back, I even originally offered to come back in person to get the cash. They assured me it wasn't necessary and can do it no problem. I know I bought the car as is too, but tee agreed to a price, but I already had to spend $800+ on repairs and towing, I had to pay $600+ because of taxes and registration. It's honestly disappointing, thank you for pulling one over on me. Wish you were wanting to make this right instead you've fed into my distrust. I gave them one last chance and reached out to Mohammed's number, (because that is how I've been able to contact them), and asked for help to resolve this on Friday, January 31st, 2025 8:59 am, it is now Sunday February 9th, 2025 and I have no respect for these people who take advantage of others, obviously you need the money more than I do... thanks. I will post my receipts one of which I have realized now why he held onto it without returning it. If my $500 dollars is returned, via electronic deposit, and I will post proof, and have no issues removing this post or creating a new post that explains this situation was corrected. If you want to meet me in person at your place of business to return the money, I will bring an officer because unfortunately Holt Ave. is not the safest for someone like me. And I've lost trust in your business and you as a person who can easily lie with a smile.

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    3 months ago

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    16 days ago

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    26 days ago

    They clear check engine lights to hide problems. Also sold a car without any brake pad left. Extremely dishonest and dangerous place

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    3 months ago

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    2 years ago

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    Adam W.

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    2 years ago

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    Once of the best choices I have ever made was going here. I have taken some time to write this…read morebecause I did not want to write a review that was without merit or value. In other words I truly wanted this review to be full of truth of experience and worth. Couple of things I was worried about. Buying a Car off Holt. Lets be honest there are not a lot of things that I have known that are good to buy off Holt other than street tacos. Not exactly the place I would think I would have an amazing customer service experience with great people and great product. Steve, and the Team here is what I would call Magnificent. I was not exactly what you would call an easy sale. I was also a bit strangely organized financially because of my type of business so I proved to be a bit of a challenge for them. Calm and collected they were never worried. Only me. I left this place driving an excellent car with great milage and what I would call no buyer remorse. Mostly because of the experience which I thought would or could get salted over time but it has not. There were a few issues with my purchase that involved the navigation and control module. Steve assured me he would help me take care of it and another minor issue was that the lights are so fogged up they hardly look they are on. Once I get to a place where I can drop this car off I will have it handled but either way I can say this. There is reason why this organization is 5 Stars. They do everything right. They have the cars you are looking for and more importantly the attitude needed to make a good experience. In sales its about the CAN DO attitude. I was frustrated and felt a bit hopeless and they made me feel like I mattered. Steve Knows Sales and the Finance Guy not only knew finances but also computers. It feels good to be treated with respect. This is going to be the place my entire family and friends get their cars from. Here are the reasons. GREAT PEOPLE GREAT PRICES STAND MY THEIR SALES AFTER SALES AND AFTER SALES CARE WORK WITH YOU TO MAKE WHATEVER THEY CAN HAPPEN THEY GO THE EXTRA MILE. THEY WORK WITH BAD CREDIT / ISSUES WITH CREDIT THEY WILL DO WHAT IS IN THEIR POWER TO MAKE THINGS WORK I won't share what Steve did for me as I closed the sale with him and took my new used car home but it was very kind and I think he does it for alot of people. A Little bit counts and goes a long way. I am thankful and grateful for LA COSTA Sales and look forward to more reviews and my family buys their next cars here. There is NOTHING and I do mean nothing that could have done better. Excellent work guys. Sorry for the delay but I really wanted this review to be full of truth, reflection and longevity. CONS: Holt Ave is not somewhere you want to be late at night. CONS: A Little Stuffy in the Sales Room CONS: Issues with Car / PRO - Not an issue for a team of people who want your experience to be a good one. They know what to do, how to do it and where to go if anything does come up. Used Cars are not exactly iron clad anything can happen but they seem to have most of the things you need covered or can handle any minor issues you need to take care of or the direction to point you to. 30 Years + Years of Business and Integrity and Experience makes this place a no brainer to shop for your next used car. If you are going to buy a used car and have no choice the good part is the choice of where to buy it has already been made up. Reviews like this for a car dealership like this is unheard of. Truly A Diamond in the Rough. BUY YOUR CAR here!

    I have very early childhood memories of La Costa Auto Sales. My parents might have been coming…read morehere, even before I came along into this world. The 2 Lacosta brothers running this business are the most honest and trustworthy salesmen you can find in the area. They specialize in affordable used cars! Come here to buy, sell or trade! My family has been coming here since our struggling origins. When I say struggles, I mean, we were a ONE CAR household. My dad would drop my mom off at work in the mornings and either he or my aunt would pick my mom up from work. We had a humble living and even with one car, we couldn't afford anything too new. The La Costa brothers were there to provide their automotive knowledge and extremely reliable recommendations. The cars we purchased from them throughout the years had no headaches. When it was time to afford to budget a second car into our household, it was legendary. We felt extremely blessed and fulfilled to have what others would imagine to be basic necessities. La Costa Auto Sales was a major factor in making that transition possible for their reasonable rates and reliability. I will always always feel grateful that they were able to be there for us during tough times. Pass forward to the present, we are blessed to afford to buy newer cars from the Honda dealership, but that leaves us with an "old" car on hand. Honda offered quite an insulting value, and my dad immediately said No thank you! We knew selling it to La Costa Auto Sales would be an honest amount, whatever the offer would be. We saw Steve, and he did a thorough inspection and pulled up the car's official reports, and gave us his professional opinion. We knew it wouldn't be much, but we definitely trusted and appreciated any "value". That car has been good to our family for two decades, and it was really hard to let go. We trust that it will be good to its' new owner, and still keep the car in our prayers. As a family who has bought, traded and sold cars with La Costa Auto Sales for nearly three decades, I can in all honestly give them the ultimate seal of approval. When we have relatives or friends who are just starting out, need a used car for a beginning driver, or looking for a reliable used car, we would always direct them here and trust that a positive transaction would take place for both parties.

    We Care Auto - usedcardealers - Updated May 2026

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