Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

I called this company and was the best experience I ever had as a homeowner. Fast reliable and…read morehonest. I called on a Saturday afternoon and within 2 hours everything was fixed. David was great and honest. I will call them all the times and you should also.

Excellent communication and Very fast appointment time. The guys fixed the problem and had our ac…read morerunning in no time. Highly recommended.

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!

Steve Krupka is not only an extremely skilled (licensed & insured) electrician, but is also a true…read moreperfectionist. He installed a new fuse box, as well as several ceiling fans in our apartment. He had to snake electrical wires through the ceiling for the fans. He cut the ceiling so the holes were not immediately visible and could be easily patched. He worked efficiently and neatly, cleaning up as he went along. I HIGHLY recommend Ocean Electric! We plan on using their plumbing services soon, as well.

Thank you very much ! Due to the holiday and a short week I couldn't get an electrician to come and…read morefix my breaker for my hot water heater. Ocean really came through for me !!!!!!! Steve is the man!! He was very professional and we had good convo . No doubt about it I will definitely call ocean electric again !!

Unbelievable!!! Beat everyone by $3000 on a Fujitsu Ductless…read moreHVAC, the Rolls Royce of systems. Gave us a factory 12 year wareanty to everyone else's 5 year. Was neat, showed up exactly on time. Finished on schedule. Came back to inspect the system. I love this contractor. Referred him to my neighbor Benny who also sings his praises. This is the only contractor you want or need. Could not be more pleased!!!

I cannot believe some of the low scores here. I have nothing but praise for William. His bid was…read morethe very competitive. He represented only the finest Manufacturer. His warranty period was 12 years almost 3 times the others. He showed up on time just as promised. He came prepared. Was professional. Did exceptional work. The units were perfect. He explained their operation thoroughly.......For those who gave bad reviews, I am wondering if it was William Gonzalez of Stamford, CT. Oh, and when he was through he cleaned up everything and gave us an additional $500 rebate that we did not expect. I would recommend him to my mother, my grandmother, my son and my daughter. He was extraordinary and the job was perfect and I'm a ball buster perfectionist. Stanley and Dorothy Thal of Old Greenwich, CT 203 550 1067 Feel free to call me for a reference.

Contacted DLC and spoke with Darnell…read more Darnell was responsive and communicated to me clearly that he would stop by (property is tenant occupied) to diagnosis and recommend a corrective action. He did just that and was able to arrange the repair date with the tenant (without my additional input) - this saved me time and effort! Darnell's rate is highly competitive for the area and returns a great value for his quality of work. Darnell sent me an electronic invoice as well as a hard copy - and was able to take CC over the phone. This made things a breeze! DLC Heating and Cooling is now my go-to outfit for heating and cooling needs for my rental property in Mastic Beach! I highly recommend Darnell and DLC to anyone needing prompt and honest service!!!

I wish I could give this so-called company zero stars. After three weeks and MULTIPLE non-show…read moreappointments scheduled with one of the employees. These non-show appointments were just that.....no show, no communication whatsoever. I had to contact the service person after each no-show to receive a dire apology and a reschedule. ONLY to start the SAME thing over again. The last chance I gave him was the Thursday before the 4th of July weekend, 2021. "Come hail or high water, I'll definitely come by tomorrow!!!" was what I was told. Guess what?!?!..........NO SHOW, NO CALL, NO NOTHING!

I used Barrington White for maintenance on my Lennox air conditioning unit three years ago and was…read moreextremely happy with his work. I was on Angieslist & saw great reviews. When I needed annual maintenance the following spring I could not find Mr. White. Angieslist now had Home Advisor where you have so many tradesmen calling you. One year I used Universal & was not at all happy. This year, I used Stanly Gelber &Co & was extremely dissatisfied with them. I will definitely be using Barrington White for servicing my Lennox. I am so happy that I found him on Yelp. He is meticulous, he explains what is wrong and does not try to sell a new AC unit like Stanley Gerber & Co did this past month. You also do not have to wait an unreasonable length of time for maintenance with Barrington White!

Barrington returned my call quickly and serviced my oil burner the next morning. He is polite and…read moreknowledgeable and I will use him in the future.

Tom and his team were amazing start to finish! I had a whole new Mitsubishi ductless system…read moreinstalled. They removed the old, leaky Fitsubiji system and installed my new one. They took care of the permitting, rebate, had a licensed electrician upgrade the electrical to the system. During installation you can tell his team took their time and did the job right inside and outside the house. The workers were so respectful, even wearing booties and cleaning up inside after. They showed me how to work the remotes and maintain the units. The system works beautifully and the team was very responsive to my needs. Highly recommend!!

This is the most professional and efficient company. Due to Covid-19 we were able to do a virtual…read moredemo with Tom the owner over Zoom. He went over everything with my wife and I including rebates. When they installed the system in my house the guys had boots and masks on the whole time. They used drop clothes and vacuumed their work area. They had great communication from beginning to end. The installation was completed to perfection. No hidden costs. The price was exactly as the estimate. I would recommend them 100%.