Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!

I was referred to Donlon Bros in Bayport by a local supply company. I called them Friday morning…read moreand Taylor came at 1PM that same day. He checked why my gas tankless system was not putting out hot water. He was so friendly, so informative, just a really nice guy, found the problem right away and fixed it right away, and he gave my all sorts of tips on what to do about other problems I have been having with my old Patchogue house. I will only call them for now on and will recommend them to everyone for heating/HVAC. They were also reasonably priced. Thank you so much Taylor, and Donlon Bros., you guys were very good.

Donlon Bros technician came to the house, diagnosed our problem and refilled our freon in our split…read moresystem. It was determined we needed a new system installed. I have called twice with no response. Very disappointing and would not use them to install based on this experience...Frank

we had our unit installed by Jim and his crew about 5 years ago. I couldn't be happier with the…read moreproduct or the service. recently I had and issue with the cooling during the heat wave. we called them on a holiday weekend and Jim called back on a Sunday afternoon and helped me get the thermostat all sorted out, now we have cold air. this is one of the best service companies I've ever dealt with!!

There are many HVAC companies called Polar Bear but these guys are the best. Been with them for…read moreover 25 years. They are knowledgeable, reasonable, dependable and reliable. I will not use anyone else. Thank you so much Jim and Denise and your entire crew , of course, for taking care of us like we are family.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I want to give a big THANK YOU, to Josh Pfieffer, one of the technicians at Jen air. During the…read morewinter we had a problem with our furnace. Being new home owners we tried everything to get our heat to kick in. We even had another company come prior to Jen Air and they only resolved one issue. We continued to have issues with no heat. We contacted Jen air and Josh was sent over to assist. Not only did he walk us through what we needed to do for maintenance but he doubled check everything before he left. Fast forward a few months in, I noticed a leak coming from my office ceiling fan. We reached out to Jen Air again and requested Josh. He showed up, on time and resolved the issues. No more leaks, pipes were sealed and I can run my air conditioning without being nervous that I'd damage my ceiling. Thank you again to Josh for being knowledgeable and professional. If we have any issues moving forward you guys are going to be our go to.

He would never ever hire this business again when I you could see my previous review and the…read morebullshit that was answered. They charged me for two days work over $1100 and the guy did nothing nothing at all except to tell me that I needed a different part for another $400. He came back the next day and did absolutely nothing and stood around. I had a friend here was watching everything. I wouldn't hire a new company the next day and they came and fixed the issue within a half an hour to 45 minutes and charged me a reasonable amount. I will never ever contact Jen again. I will never recommend this business. It is horrible. They rip you off.

Outstanding professionalism and service. Also promptly responsive. We weren't an established client…read more& we had an emergency; David made us feel like valued regular clients. Thank you

i had a problem with a boiler leaking. I researched the internet and came across Cleancut heat and…read moreac. Dave answered my call on a Sunday and stayed on the phone with me for hours troubleshooting and teaching me about boilers. I made a few adjustments as recommended by Dave. I can't tell you how patient and informative he was. I greatly appreciate that and will definitely will use him as my servicer.

In the hottest day of the year two Techs came to my home in Jericho Steve and Dennis. They were…read moreprofessional and explained everything in detail. They came same day! Cool Power now has another residential customer!

Waited a week for an appointment only for the tech to tell me he doesn't know what's wrong with my…read moresystem.

Victor came on time and did a wonderful job! He got our pool heater working again and explained…read morethat the previous service had installed the pump incorrectly, which was why the heater wasn't working. He fixed the issue and got everything running again! Amazing customer service and extremely knowledgeable. Thank you, Victor!

Had Yas HVAC come to my home in the end of Nov 2025to…read moreinstall a thermostat. He charged me 380.00. It became unprogramable within 2months. Itried to reach out to him several times and texted his technicians as wells . This happened on a Friday and over into Monday. We were having freezing temperatures . Received a text message from David one of his tech concern on how I was to make payment. Never did I receive a call back from the owner taking MrYangkin.taking responsibility of faulty merchandise . Don't deal with vender. All he wants is money and when things go wrong you are left in the bitter COLD!