It was time to replace my old central air system. Matt was great. He took the time to evaluate my…read morecurrent system and recommend the proper replacement ensuring all needs were covered. He scheduled up the work as promised. Matt and his team showed up on time and ready to get it done. Within a few hours I had a brand new system running perfectly. The whole experience was pleasant and professional. Strong recommendations all around!

I wanted to express my thanks for quick and courteous service. My experience was all positive…read more My A/C condenser stopped working yesterday (Sunday) at about 4:30. I called three places and left messages. Matt called me back pretty quickly for a Sunday evening and said he could stop by today before 12 and that he would give me a call 30 minutes prior. I got his call at 11:15 and he was there at 11:45. I have an old 3.5 ton compressor which is not new. Fearing the worst, I was concerned about leaving my wife home to deal with it. Usually, I get 3 phone calls after the typical man-splaining to my wife about why we need to spend thousands. My wife called me at 12:30 and I was bracing for it. To my surprise, she said that Matt was done and it was only a small part which needed replacement. Thanks for your honesty and responsiveness even though we're not a service customer. We will definitely call you for the big job when the time comes.

6/2026 UPDATE: After writing my original review a couple of…read moreyears as the time service was excellent and timely, it has drastically gone way down. I called their office 5 times from December 2024 until early the following year to get a proposal for a mini split, never received a return call to either schedule an appointment or provide a proposal as they know my house well. Miscommunication with a contract which took several months to correct when billing an additional amount. However, during the spring service call the billing had not yet been fixed and the technician Angel was instructed to remove my water ordered for my whole house filtration system without telling me. I only discovered it when Angel as to access the boiler room. (This same technician left my hallway walls dirty after I had just had them painted. Fortunately, I was able to clean them.) I knew no servicing was to be done until Winter so I asked why which he responded he was taking the filters that belonged to GMG. I advised that I ordered them and they belonged to me with an adjusted invoice only for the filters and not install. When I had the winter service performed in November 2025, I addressed the duplicity with Joe and the lack of a quote for a mini split. He stated that Andrew was bad at communicating and would share my concerns. I waited to hear from Andrew, nothing so I reached out. An appointment was scheduled and the understanding that the contract would be amended one time only to include the service for water filtration unit which had not been done under the previous contract. No revised contract received and appointment not kept. Since November, I reached repeatedly via text, voicemail and email to receive the corrected contract and then to schedule the spring service, NO RESPONSE! I'm attaching screenshots of the text messages and emails. I then asked to provide me the type of filters so I can get another company to do the work, STILL NO ANSWER with no attempt to address the matter. IT'S A TOTAL LACK OF PROFESSIONALISM; JUST CHILDISH BEHAVIOR! On top of all this, I receive on a regular basis emails to provide a review on a link to them only, not on Google. Well you got your review to your company directly and not on Google. I NO LONGER RECOMMEND THIS COMPANY!!!!

Joe and Angel have been servicing my HVAC system for over a year, they are professional with the…read morework that they preform, they are clean, neat and through when they come to service my system and clean up before they leave, Andrew the owner came over for an emergency repair on my system after the landscapers cut my power line with their trimmer, I called at 8AM and Andrew arrived the same day at 12 noon, I would recommend GMG HVAC to anyone looking for a professional and reasonably priced HVAC company GREAT PEOPLE to work with.

If I could give negative stars, I would. This guy is the definition of unprofessional. He was…read moresupposed to replace a part, and the moment I asked for an invoice, he told me to find someone else. No accountability, no courtesy -- just attitude. Save yourself the headache and go with someone reputable.

Has anyone else on Long Island struggled to find a good plumber? Half the time I never understand…read morewhat they're talking about, then next thing you know you run up a bill of $500-$1k without blinking. It's like that episode of Seinfeld: George: "Well of course they are trying to screw you. What do you think, that's what they do. They could make up anything, no one knows". Plumber: "By the way, you need a new Johnson rod in here". George: "Oh Johnson rod, yeah well, better put one of those on". That was me, previous to getting referred to Ed from Eddie's Home Comfort. Ed has done countless of jobs for me. Heating issues with the boiler, cooling issues with the A/C, backyard plumbing, toilets that decide to stop flushing - the list goes on. He successfully completes the task at hand, and then goes above and beyond to make sure things are left better than they were before they were working. And his prices are more than reasonable. At the end of the day he's a guy that cares, prices are fair and he's also technically proficient. Tough to find these days. Finally found a plumber I can trust.

Another awesome job done by Monday at MZ plumbing. Today he installed a new faucet for our kitchen…read moresink. Awesome!

My experience:…read more Waited all day for someone to provide estimate. No one showed up due to incorrect address (Company Fault) Company said they called when they never called (Lied) I followed up throughout the day to confirm address and to confirm someone will be arriving.

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!

BIG CITY IS THE BEST. My building has been dealing with gas & heating issues for LITERAL years…read more When we finally sorted one step of the process, we learned about tons of issues across a number of boilers in the building. Big City came out and provided a clear diagnostic and estimate for each of the affected units. I was nervous about this being able to be fixed because of all the issues we'd been having but they were so kind and reassuring the whole way, which really made me feel like a solve was possible. And sure enough they did it! And my unit (and others in the building) are back up and running. They were so diligent and helpful getting everything restored, and were also such nice, wonderful, pleasant people. Thank you so much for all your kindness and help!!! HUGE reco for Big City for anyone looking and in need of experts that know what they're doing!

Good evening So I have had enormous problems with my Navien…read morecombi boiler since 2018! I have had 4 different plumbing contractors try to fix the issues. I even received a new boiler from Navien and still had hot water problems. I was recommended to Bigcity Plumbing and guess what, a 20 minute service call fixed the boiler that 4 other incompetent plumbers COULD NOT FIX!!! So if you have a plumbing issue don't screw around..... Call Bigcity Plumbing of Centereach!!! Tell them Steve from WHB sent you!!!

Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

These guys are so professional, courteous and quick, it's almost unheard of. I've had them replace…read morea barbershop hot water heater, a kitchen faucet and a bathroom sink faucet, as well as take care of a slow shower drain. ALWAYS incredibly on the spot and making sure tubs, sinks and showers are draining, NOT your wallet. I don't know if teams vary by location, but I'm in the Port Jefferson area, and the guys that turn up are fantastic, they inform thoroughly and clearly, repair quickly and expertly, clean up meticulously and respectfully. Highly recommend!

Our kitchen sink was clogged for a week. VP did great job…read more They cleaned nicely after completing. This is 2nd time to get a service.