Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to provide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will! read more

Central Air Systems - Called at 9am, arrived at 11am, up and running by 11:30am, left by 12:30pm after completing coil clean and measurements for estimate. - Heating & Air Conditioning/HVAC Near Me - Medford, New York

Three years ago this company installed a boiler with an upside down relief valve and an undersized main circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix. read more

They installed the air-conditioning system in my house in the past. I hope how they handle things has changed through the years. I ended up in court and got a judgment for the course of the air-conditioning system plus damages. read more

Neighbor recommended CAS-great business! Sarah and Phil fit us in for an appointment in July for my ac-in their busy season. Carl arrived and fixed it-very nice gentleman! Carl explained what he did in detail. Highly recommend and will be signing up for an annual contract in December. read more

Their team is fantastic, courteous and very responsive. It is complicated to install a whole new system but they were super efficient.

I had HVAC installed in my house back in May. Everyone from the office staff, Michelle, Steve and the installation crew, Larry, Ralph and Anthony were awesome. Michelle communicated with me and handled the rebate paperwork with PSE&G. Larry, Ralph and Anthony led the crew for two days to complete the work in a timely and extremely professional manner. Quality of work was outstanding and they were a pleasure to work with. Price was very competitive. This company and it's associates deserve a 5 star rating. read more

I highly recommend Central Air Systems. I had an issue with an old unit. The technician came out and explained what was wrong in detail. Ultimately I decided to replace the entire unit. On top of great customer service they were the most affordable quote I received. The installers were clean, organized and swift. After completion they walked me through the unit operations. The customer service has been nothing but top notch and I look forward to working with them in the future on maintenance. read more

Called these guys to get my air conditioner serviced and after paying them, the air conditioning unit was still leaking, I called again and they came out and charged me another service fee to do the work they didn't do the first time and an additional repair fee. I could have installed an entirely new unit with the time and money spent dealing with them. read more

I recently had a central a/c system installed in my home. I'm glad I chose Central Air Systems to do the job. All around I had a great experience from the sale to installation. I would highly recommend them! read more

Absolute worst service I have ever dealt with. Their service manager does not understand the meaning of "customer service". Unless you want to get screwed every time you need something from them and like being treated like garbage DO NOT use central air systems read more

I contacted Central Air Systems to replace a central air system that was old and not working. I know very little about HVAC systems, but I knew the condenser needed to be replaced but wasn't sure about the actual AC unit itself. The sales manager, Phil said he would send someone out to the house to take a look and get back to me with a proposal. A week later, I hadn't heard from him, and began calling and was put off several times. I was told that they had checked out the system and that the owner, Steve, was working on a proposal and would be calling me. Nearly two weeks after my initial call to these guys, I received a call from Phil, letting me know that Steve decided he "didn't want to work on this and that I should find someone else." Of course, I asked him to elaborate, what was the reason? It's shocking to hear that from an HVAC guy. How bad could it be? He refused to answer the question and just kept repeating that they didn't want to have anything to do with this. They wasted two weeks of my time in the heat of June with no air conditioning, promising me a proposal and then bizarrely turning down the job with no explanation. This was extraordinarily unprofessional behavior the likes of which I have never experienced. As a post script, I contacted another HVAC company, Arenz Heating and Air Conditioning In East Quogue, and within a couple of days they had checked the system and advised me on different options. I decided on a full upgrade to the system and a conversion from electric to gas. Within a week, I had a brand new HVAC system in place and it is working beautifully. Don't waste your time with Central Air Systems. They are extremely unprofessional and unresponsive. read more

Great company! But be sure to compare the prices with other competitors. Overall, they do a decent job in the installation. The best part is that they are really fast. It takes them 1 day to wrap up the work since they have a lot of handy workers. I would recommend giving them a call at least read more

after several years of having various companies maintaining the furnace and air conditioner in our home, we had a crisis.... our furnace died completely and we were without heat in mid- november! while frantically searching the internet i came across "central air systems" . i explained our situation to the very friendly person that answered the phone ....within minutes i received a phone call back from greg signorile the owner. he sent one of his technicians to the house to assess the situation, and ordered a top quality ". lennox" furnace for us! the next morning a ". team" of very professional , and curteous technicians showed up and worked vigorously to replace the furnace. by 1:00 in the afternoon we were up and running!!!! after technicians are finished , another tech comes to double check that everything is working perfectly !!!!!!!! "central air systems ". is outstanding i will never use anyone else !!!!!!! marie follenius read more

Scheduled an appointment one week in advance with a lady on the phone. Waited for an hour, no one came and didn't even have the courtecy to call. read more

From the salesman to the installation team, our experience was as professional as it gets. Our salesman did not force certain packages or units on us and gave us all the information we needed to make an informed decision. He was courteous and professional. Our installers called us ahead of the actual install date to let us know what time they would be arriving and were on time the day of install. They also were very professional, informed us what needed to be done and let us know of any changes to their plans before executing. They also cleaned up and touched up any small areas which required it. We are very pleased with the service so far. Being that the weather hasn't been very warm the last few weeks, the unit has not been running consistently so I can't speak to how it operates under constant use just yet. read more

its been great working with cas! They have always been reliable and their tech Chris does a great job. I wish all service companies were this professional and friendly. Keep up the good work. read more

Central Air Systems installed a Lennox AC System with a PureAir cleaner 7 years ago. Every year they service it for the next season. They are always very courteous and timely with their maintenance. I have no doubt should I experience a failure that CAS will respond in a prompt manner read more

Central Air not only does a great job maintaining our equipment, but they also just installed a whole house dehumidifier after we consulted them about our damp basement. The difference is already being felt and we are very grateful for their professional assistance! read more

I have been a client of Central Air Systems for many years. They are a professional company and quite reliable! I am confident each year when I have my checkup and maintenance with them that they only recommend what is needed. They are always polite and courteous. I would highly recommend Central Air Services! read more

horrible horrible horrible !!!! called to get my AC fixed and an annual maintenance and they were so rude, such assholes i do not recommend them. read more