I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I'd like to thank John and Jimmy from ZSL for their quick and efficient response time and service…read more With exceptional customer service, they explained in detail what the issue was and what they did to resolve it.They are very knowledgeable in there profession, and compassionate about the work. . I appreciate the hard work and effort put forth. Thank you!

Completed several projects this year. All we're completed quickly, efficiently and done right the…read morefirst time. Costs were a bit higher then average, but we'll worth it. ZSL explained everything and guarantees all their work.

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Accelerated Services Inc truly saved us this past winter. When our pipes froze, they responded…read moreincredibly fast and prevented what could have been major water damage to our home. Not only did they fix everything quickly and professionally, but they also put protections in place to make sure it doesn't happen again. They've also kept our 25-year-old central AC unit running like a champ, which is no small feat. Reliable, knowledgeable, and always responsive--this is the only call I make for any heating or AC questions. Highly recommend!

WORST company I've ever delt with. Asked for a price to replace my central AC system and was told…read morethey could repair my condenser. $3,000 dollars later, oops, what do you know, they can't fix it! Complete scam. Gave the owner every opportunity to make it right but instead he just sent over priced offers to replace the system. Don't get me started on the inappropriate behavior of the tech at my house. Do NOT leave your wife home alone with these people!!!!!!!!!!

One word TERRIBLE. Poor workmanship and does not properly stick to plumbing code nor does he care…read moreabout your satisfaction! ...and is quite expensive!!! Provides a worthless written warranty that he (Steve) does not stand-by. They make plumbing mistakes and then cover up by saying that the matter was intentional and then wants more money to fix it. He also does not stay on the premises and delegates the job to non-licensed people which is not allowed. He put on my circular pumps backwards and then says its intentional. STAY AWAY AND BE WARNED!!!

if I could give a negative star I would Steve installed a new hot water heater ($6000) never…read moretested. 5 months later It went into lock out mode was without hot water for a few days waiting for him to call back to make appointment. Never did. but he automatically wanted to charge me $250 saying it was an oil issue. When I said how can you charge when you haven't even looked at it, it could be something that's covered under warranty. His response call someone else. I called someone else they came within two hours to find out it was the wrong nozzle and he never tested to calibrate the unit. In my opinion he just wants the initial lump sum but won't stand by his work. Beware

Hey there friends! Today I had my HVAC ducts in my home cleaned professionally by IAC. I booked my…read moreappointment with Todd, who came recommended by my HVAC company. Communication with Todd and his staff was excellent with messaging to confirm appointment times. Angel was in charge of my job and was very efficient with his work. A total of 3 guys were on the job. They were neat at what they do and took their time working through all the ducts. He provided me with before and after photos which were amazing, as well as video of the main trunks. It's amazing to watch the cleaning process. I highly recommend the professionals at IAC and their service is super!

Top notch company. Did what they said they would do and more. I have been a NYS licensed mold…read moreassessor for over 17 years and needed my home's ducts cleaned and sanitized. so I know the process. Didn't tell them I was watching them at work. They did not know who I was or my background. Very reasonably priced as well. Recommended company. Gary from Roslyn NY

I'm surprised that I am the first to leave a review. I have used this company three times now. The…read morefirst impression set the hook for us, so to speak. We made many phone calls (in 2016) to have our central air conditioning checked. Nothing was wrong, it was just an old unit. They were quick to respond, courteous and honest with their evaluation. Based on their first visit, we did not hesitate to call again when the vents started to blow out warm air. The kind and informative woman on the phone sent someone over towards the end of their day, during a heat wave. Unfortunately, we needed freon (the old stuff) and they didn't have any readily available. The gentleman promised to return first thing in the morning to get us cooled down before mid day. They kept their promise and were in and out in less than 30 minutes, problem solved. The 3rd visit, again, warm air. At the end of the day, during another stretch of 90+ degrees. One of the owners made his way over within a half hour, knew what the issue was right away and worked hard, outside, to get it fixed before going home. I was skeptical, thinking it was a major problem with such an old unit, but he installed a small part and yet again, problem fixed. I am big on customer service and they go out of their way to take care of their customers. The only reason I didn't leave 5 stars is because of the expense. But I'll pay for good quality people any day! Soon, we will be investing in a new unit and will be sure to call Air Masters!

From the owner: Call today to learn more about the Trane heating, air conditioning and air filtration products…read moreprovided by this independent Trane Comfort Specialist™ dealer