Outstanding professionalism and service. Also promptly responsive. We weren't an established client…read more& we had an emergency; David made us feel like valued regular clients. Thank you

i had a problem with a boiler leaking. I researched the internet and came across Cleancut heat and…read moreac. Dave answered my call on a Sunday and stayed on the phone with me for hours troubleshooting and teaching me about boilers. I made a few adjustments as recommended by Dave. I can't tell you how patient and informative he was. I greatly appreciate that and will definitely will use him as my servicer.

You know how it goes. Your central air unit dies in the middle of a heat wave, and it suddenly…read moreoccurs to you that you were told two years ago that you were on borrowed time...... I called Isiah on a 90 degree day. He came the next day, assessed and explained the situation, and gave me a fair price on a new unit. He impressed me with his knowledge and professionalism, so much so that I didn't even call another contractor for a second quote, which is something I never do. Isiah was responsive and professional throughout the install process, and I couldn't be happier with the new unit. Especially since its been over 90 degrees every day! I wouldn't hesitate to recommend Tropicool!

The technicians showed up late, but that wasn't too bad considering how the rest of the service…read morecall went. They started out pleasant enough, but when they saw the NEST thermostat, things started going downhill. Since they didn't know how to use a NEST thermostat with their equipment, they got a bit nasty. They blamed things on the electrician who installed it (even though he installed two other NEST thermostats in the same house, which are operating just fine). Then they said the thermostat was "too smart" for the A/C equipment they installed. Apparently one of the technicians spoke to their boss (I'm presuming the owner of the company) who instructed them to tell me that installing the NEST thermostat voided the warranty on the A/C system (not true, by the way, according to the builder). Then they got really nasty, saying there was nothing they could do since the warranty had been voided. A few minutes later I was told that they had been instructed to leave the premises. It seemed as though they didn't know what to do when faced with something they were obviously too stupid to deal with. By the way, as soon as they arrived they handed me a paper and asked me to fill it out right away. They wanted to sell a service contract, priority service agreement, etc. After the way the owner of the company treats prospective clients, why would ANYONE ever do business with Bobby O's?

Finally, an honest AC and Heating mechanic.. After a horrible experience with Flanders Heating and…read moreAir ( see my yelp review) Bobby O came to the rescue solving the problems and assisting me with the manufacturer in getting it all replaced. If you don't feel like getting snowed, give Bobby O a call 631-928-1250

Lou has helped me with a number of plumbing issues and has never disappointed. He's very…read moreknowledgeable and skilled and friendly.

I was a bit shocked to see so many negative comments. My mom had both toilets down in her home…read more Called Roter Rooter first, showed up an hour after call but since it was raining, I had to stand outside with technician, holding the flashlight and umbrella while he snaked out the outside drain the e. No luck and told me they would have to come back tomorrow use the excavator and dig and it would be $4000. NO thank you. We will get a 2nd opinion`. Called Fascaldi plumbing the next morning they were there within 45 minutes, worked on the clog for over 5 hours. Would not leave until they fixed the problem. They were awesome and would definitely recommend this company to friends.

I recently had a new A/C central air system installed to replace my old system. Installed was a new…read moreoutside condenser & a handler. It was installed by a different company on Long Island. The install went fine & the unit is working well. HOWEVER, I tried numerous times to contact this company by phone & email. & got no response back. (It's like they fell off the face of the earth)!! So I called Soundview & requested that a tech come down to look at a new thermostat I was looking to install. They sent Justin. He could not have been nicer, helpful & informative. He told me that the A/C unit I have does not require a multi stage thermostat & as such, I can return it to Walmart saving me $270. He also explained that the unit though not top of the line, was a good reliable unit that only requires the thermostat I already have. Lastly, Soundview was a pleasure to work with, Justin showed up on time & as a result, they will be my "go to" company for all ongoing A/C requirements. I highly recommend them!! J.F Smithtown

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

Mario (the technician and business owner was excellent)…read more He arrived on-time and repaired our gas boiler electrical problem promptly. I highly recommend Mario and his company for your home or business. He called back the next day to see if all was working correctly. Very professional and a really nice person!

Calling Mario at the # provided would be your ultimate solution to your boiler needs. I was…read morereferred to his services and so thankful I called. Within hours of a days time he was on the job. Mario completed the task asked and YET went over and beyond to keep our boiler system at coded regulations needed. Thank you Mario for your prompt attention to my matter and also mostly your patience.

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

5 star for quote visit, but 1 star because i'm getting nothing but hung up on when I try and call…read moreback to the front office. Jason came out for a AC replacement visit...looking to do a heat pump. This was one of the competitive quotes I was getting and he came very highly recommended from the neighborhood group. And indeed, he took at look at the system, had some excellent words of advice, solid observations about the demands and opportunities for the system, and said he'd get a quote over to me soon. I left that call with him ranked in the top 2, if not the top, of the service calls. But it's been weeks later and I've had the opposite experience. I called to leave a message on the business line...no response for days. Called again, and and started to talk with the front of house person, and our line was disconnected (at least that's me giving the benefit of the doubt at first). Then I called back, and she actively hung up on me. In fact, called again, hung up on again. I ended up leaving another message...two I think. But the calls are simply not returned. Not sure what's going on, but I have to take my business elsewhere. YMMV

Heat broke down on the coldest day of the year and I was at home following surgery. Called Surefire…read morein the morning to possibly get service. Phone was answered by a sympathetic person who assured me she would try to get me seen that day. Sure enough I had 2 service men working on the problem by the afternoon. They quickly diagnosed the problem and had the heat on within 2 hours. I am forever grateful for the prompt and professional service. They were honest regarding the nature of the repair and cost was reasonable. Surefire is the real deal. They service heat,a/c and do electrical. Special thanks to Jade, Jason and Logan. Can not recommend enough!