Had this company convert my oil water tank with a Navien gas tankless water heater. Everything got…read moredone with a matter of hours. Very efficient and quick. Two months later, I am still very much satisfied. I would give them 5 stars, but I'm still waiting on an elbow for the pipe. Very minor stuff though.

Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

We recently moved to Wantagh and our house uses oil for heating and hot water. The previous owner…read moresaid he used Eagle Oil and gave us the number for maintenance and fills. My wife called Michael, the owner, about us buying the house and that we would like to continue his service. His reply was that he didn't care if we used him or not, which was weird, but we ignored it. Our oil tank was on empty 8 days ago (Sunday), happened to luckily check it, so I gave Michael a call on Monday, the next day, but got the answering machine. I Explained that we were on empty and would like to have a delivery soon, if possible and to please call me back (I gave all the proper information and even my cell number). No reply. I Called again and left a quick message saying that if he is too busy for a phone call, please send me a quick text letting me know the status and that he actually got my message......nothing. On Thursday morning my wife called and also got the answering machine.....no reply. So Thursday late afternoon she called another oil company and they delivered that evening, very professionally. Today, exactly one week later Michael pulls up with his oil truck and tells my wife that there is something wrong with the tank. She gets me and I go out to see Michael. I explained to him that we waited 4 full day and since he never contacted either myself or my wife back we assumed that he didn't want the job, so we called another oil company. He immediately got pissed off and very nasty! He said that he sent me a text message saying that he was going to come today and I went and called another company? I Pulled out my phone and showed him that I NEVER received a call or a text from him. I said that perhaps he could give me his business cell number so we don't have this problem again in the future. He got extremely rude and said, "don't bother, I'm deleting your account since you called another company!" I Said that he never contacted me and it's literally 7 days later and I'm the one getting this nasty attitude? He again was very rude and said that since I called another company that he will never service me again and my account is immediately going to be deleted! He then threw his oil hose and line back towards his truck and said something else, but I couldn't hear him because he turned his back on me and walked away. As a business owner he was extremely unprofessional, rude and downright nasty and arrogant. Naturally, we will NEVER be using him or referring him to anyone..... I guess I could not anyway, since my account was "deleted". Do yourself and your family a favor and avoid this guy and his company, unless you enjoy overpriced oil, extremely poor service and being talked down to and insulted.

Extremely happy with Eagle Heating Service. Michael is knowledgable, friendly, prompt and gave me a…read morevery fair price. I would easily recommend them to any of my friends and family.

I got up on a Saturday morning and for no apparent reason, I went to the basement looking for…read moresomething. I heard a hissing noise, which I followed and I'll be darned, there was water on the basement floor, which I traced to have been coming from the hot water heater. Panic mode set in. I called a local repair guy and he couldn't come until Sunday. NG. My first call was to Ferguson's plumbing Supply (formerly Blackman's), told them what the problem was, gave them all the specs about my water tank and they said they had it but they were closing at 12 noon. Made several phone calls, and they either went into voice mail or they couldn't be bothered. The main reason was that I was providing my own water tank. Less money to be made. Somebody that was not readily available, recommended Anthony from APV Mechanical. He called me, I told him my predicament and we agreed on a price. He gave me a time frame and his people showed up as promised. After I had agreed with Anthony to do the job, received several phone calls, and when I told them I already had someone, they underbid him by a couple hundred but I had promised Anthony that no matter what, he had the job. Ran like a maniac and purchased the WH, and Anthony and his people installed it in less than 3 hours, and my life went back to normal. Anthony and his people were very considerate, honest, efficient, very affordable, and pretty clean as his crew made sure that all the water was gone and ensure that both, my boiler and hot water heater were working. Based on my experience with Anthony and his company, I would recommend him, no questions asked.

Spent thousands getting a new oil tank, furnace, and hot water heater installed. I've had problems…read morewith every single one of those items within a year of installation. Anthony happily took my money but when it came to the repairs he was nowhere to be found. I've had to have other companies come in and fix his poorly installed work on several occasions because he is unwilling to stand by his warranty. Spend a little more and get someone who knows what they're doing. I have spent double the cost fixing his numerous mistakes and spent an entire summer without air conditioning waiting for him to make repairs. Trust me, run, don't walk away.

My boiler was leaking, my expansion tank was full needing to be changed, I sent a message and got a…read moreresponse followed by a phone call. Tony showed up the next morning calling before his arrival. He was very informative and didn't mind my 1000 questions. I would definitely call him for service again.

Tony was super responsive and very transparent about how the repair would take. Costs were clearly…read morereviewed with us. At no point did we feel as if we were being taken for a ride. We would definitely do business with them again.

They installed a gas stove for me! Made appointment he…read moreshowed up and was very Neat and complete! Very Nice people! very fair pricing too

Thank you for a beautiful job ! My bathroom is amazing ;…read more Neat clean professional and kind Recommend this company 110%

These guys are really good at what they do. My heating was not working and they came and fixed it…read morein under 2 hours.

Called John during the bone chilling cold snap we had when my oil tank line froze up. He first…read moreassisted me over the phone at no charge but when none of the fixes seemed to work and I found that my oil line had snapped I called him back. He arrived at my house a short time later, fixed the broken line, blew out the sludge, changed my oil filter and got us working again, ahhhh sweet heat. Came back the next day and fixed a valve that had started leaking. His work was top shelf and his price more than fair. I have an oil company but no contract and was thinking about getting one for the maintainence. No need now as John will be doing all the maintenance on my boiler from now on. Just an FYI if it matters to you John is a Veteran and brings that level of professionalism with him in his work.