A++++ HIGHLY recommned this Plumbing comapny. Thank you Kris - I called as I woke up this snowy…read moreSaturday with no heat - after a couple of hours - yep no heat working. Called MKC and they asked some quick questions and came over - it was a 30 seco0nd fix + Kris honestly showed me I had inadvertantly turned off an emergency power switch... THANK YOUUUUUU. Professional + Expert services. -LL

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

I have been using AWS for years. Overtime they have repaired and installed toilets. Installed a…read moreductless heating and air conditioning unit that I love (and reinstalled a damaged split unit by roofer). As a side note, that ductless unit came in handy more than once when I had issues with my boiler. I turned on the heat and was not cold in the winter while I waited for the boiler to be repaired. My only complaint with this install is upstairs. The downstairs in my house has the familiar units on the wall for heating and cooling. Upstairs in my house I decided to do a hidden unit and vent through the wall. Looking more like a traditional air conditioning vent. We connected two rooms to that unit. Brian did the measurements and recommended the unit. Apparently there are two hidden unit sizes that are available. He picked the smaller of the two. Needless to say, it doesn't work. Years later of going back and forth with AWS, I still have the smaller unit in and I'm a little salty. This expensive unit does not cool the upstairs. I'm not holding that against them as a company however. I do wish I could get resolution. AWS also installed the plumbing and flowback unit for my inground sprinkler system. They have fixed and replaced several leaking pipes I have had in this old house. Even requiring to break walls in one instance. I think the biggest job was putting in a new boiler and hot water heater after the original boiler cracked and water was all over my basement. Man, getting that old boiler up the steps was a five man job!! I believe the boiler was the most impressive job. The plumber came in and was very knowledgeable. He pretty much re-piped everything going to that new boiler. Even had to run new gas lines because the old ones weren't up to code. What was really impressive, as pointed out by the inspector when he came, is the fact that they took the time to put the boiler up on concrete bricks. They also made sure to do new venting to the chimney and added the proper plumbing so pressure doesn't build up and I get an explosion. This wasn't a cut and Page job that you would get from a handyman but a real installation from people that know what they're doing. I get the unit serviced yearly and try to keep it purring. Most recently I was getting water spitting out of my second floor radiator. When I looked at my boiler the level of the water was all the way to the top which it should not be. I tried to drain it out but nothing came out of the spicket. I made the service call and AWS came the next day. Paul is an older plumber and comes with experience. I like that. Calmed me and made me confident in his abilities. He was very patient and explained a lot more in the hour he was here than I've heard in all my other service calls. First of all he told me I need to drain my water weekly from the furnace. That will become a Sunday ritual. This will clear out the sediment so it doesn't settle. I have steam radiators and of course everything flows back into the furnace. All of that sediment is no good. He reminded me to turn off the gas and the electricity to the unit in the warm months. I'm not using the unit going those times. From now on I will also make sure that I drain it yearly right before I turn it on because all the water from the pipes and the radiators come back down during the summer months. Secondly he told me I need to drain my hot water heater once a year. Connect a hose, put it outside the window and flush all the sentiment out. He also pointed out that this should have been a part on the water heater that helps keep the water clean. That is not a part of my water heater. When I replace this I will make sure. I think it's called a solenoid. Any plumbers out there can correct me. The last thing he offered is to change out my vents on the radiators because the brand isn't that great of a brand. What is really good is that he didn't try to break the bank when he came here. He cleared the clog. Drained my furnace from the extra water. Cleaned what needed to be cleaned and put a chemical in it. On top of that he did a preventative maintenance in order to get it ready for the winter. It was all under $400 and I think that's fair for a service call in this day and age.

If I could put zero stars, I would. I was promised by Bing I would receive a rebate from PSEG after…read moreI had a Bosch heat pump purchased and Installed. I was told by Bing i had to pay $700 to have a Manual J report done by a company he gave me processThe required report to get my PSEG rebate. I followed all of his instructions. He was sent the pictures with the serial numbers and the model numbers right away. I found his instructions and did everything he said was required. Every time I called He just kept blowing me off, I would call and I would wait for responses. I was patient I gave him time since I knew he was a busy man, but all he did was give me the runaround , he actually lied and said he never got the photos that he needed to process the request then another time when I called him, he told me the system was down with PSEG. He was waiting for their website to come back up and he would let me know , when it was finally submitted to PSEG. Then a few months later, I called PSEG to find out the status of my rebate and they told me it was never processed. So I called Bing back again and he told me he didn't send it in because he never got the pictures, which was a lie.. So he needed more pictures. So my husband and myself being seniors could not go up in the attic since there was no staircase we had to wait for my son who was working to come over and take these pictures which took about six weeks to get them . So I obviously I folded into being immediately and he told me it was too late that the year had passed, and it was too late to process the rebate. That's when I got Brian involved, and matters only got worse. Well this went on for months and months So the timeframe was not my fault it was because of Bing's lack of professionalism and honesty, so finally I called his supervisor , Brian.. Brian really did not want to hear my issues and was very unprofessional and said that Bing told him the correct information and that AWS did not owe me nothing.Meanwhile, Bing said they did right from the beginning that I was entitled to this rebate from PSEG he just had to file for it and I had to do my Manual J report. Anyway, this went on for over a year back-and-forth and I still to this day have received nothing. Bing the employee of the company should not have ever told me that I was entitled to this and should've never told me to spend $700 to get the report done to process the rebate . The only thing I can say right now is this Company is not true to their word and when you call a supervisor and try to get this resolved, you get absolutely no satisfaction. Shame on them.

Whatever you do don't use this Watkins plumbing service located at 12 Lynbrook NY 11563. The…read moretechnician Melvin came out looked at my water heater and spoke with the warranty for my water heater stated the gas burner, thermocouple needed to be replaced. He advised me to replace the parts when they arrive would be $610. I paid him $310 beware of the $85 ploy for diagnosis its not true when you request a refund because I wasn't going to let him put the parts on was advised to contact the agency and speak with a manager. I called a few times spoke to someone name Bruno who advised me that he would have a manager call me back no one ever did. I called today 10/25/25 spoke with someone name Mya who stated she was the manager and I wasn't getting a refund because he diagnosis the problem and was very rude and disrespectful in her demeanor and tone. I didn't appreciate being spoken to like that especially after I was rip off. Buyers beware don't contact this Watkins plumbing service at 12 LYNBROOK NY.

I had a bad experience with this company. No work done. $250 just for the visit. I needed the…read morework so had to pay a private plumber. Just a rip off all around. Look elsewhere.

We had a leak in the ceiling. Jayson came within an hour of the phone call. He diagnosed the issue…read morewith a radiator valve just above the leak. On the spot, he gave us a fair price, and started the work. He replaced the connection and stayed until the heat came to make sure that there were no drips. Excellent results. Thank you. Paula M

Stop my flooding basement. PLEASE!!! We live on a canal, Have 2 sump pumps not getting the job done…read more(came with house-worked before Sandy at keeping the place dry). Sandy created crakes in the slab floor. Eventually the water /canal made its way into the basement with each high tide. Spoke with Tim from Mako who agreed with my husband that a French drain sump pump in the low corner would do the trick. To be honest I was terrified to do this, someone long ago convinced me never to break that slab. We had Tim install the new Sump Pump method & we have been bone dry ever since. I am so very grateful... The basement has never been this dry in my 22 years owning this house. Thanks Tim apricate the workmanship & the know how.

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

Excellent prompt service. Very courteous and professional…read more Fair price. Had my main water valve replaced.

Got my stopped up sewage line taken care of hours after calling this business. The plumbers that…read moreshowed up explained that there was a build up of some black residue (waxy buildup from soaps and oil), and provided tips on how reduce its chance of returning.

Super fast response, very knowledgeable. He arrived when he said he would. Diagnosed and fixed the…read moreplumbing within a reasonable amount of time. He went above and beyond by reminding me to have the dishwasher installers put in a "high loop" with the dishwasher drain line. Reasonable pricing. Definitely recommend!

Sorry to say, I was really not happy with this experience, especially since all the other reviews…read morewere so positive. I was quoted a price of $275 to replace the wax seal on a leaking toilet bowl. When JD arrived, he removed the toilet bowl and replaced the wax seal. Since the toilet bowl still leaked he only charged us $100 and said that his partner would contact us because this was a more complex plumbing problem that he was not qualified to deal with and that such a problem could run into the thousands of dollars. When we did not hear from the partner within two days, my husband (who is not a plumber) watched some YouTube videos on how to do this. He removed the toilet bowl, and found that no preparatory work was done before replacing the seal. Every video that he watched said that it was extremely necessary to remove all of the old wax and any other debris. Additionally, the new wax seal required two longer bolts which he should've had on his truck and should have used. After purchasing the necessary products (wax seal and bolts) which cost less than $10, he cleaned out all the old wax and other debris, and then replaced the toilet bowl which is now no longer leaking.

Scully Plumbing is the best! We are out of hot water because…read moreour water heater broke. And Scully Plumbing came at 8 o'clock on a Saturday night to take a look at it and try to restart the pilot. That is customer service! Definitely use them. You will not be disappointed.

I've used them for several years, but recent service has been subpar. I called for an issue with…read moreour tub/shower faucet. He came and made a repair that didn't last a week. When I followed up he said he was researching a solution, but I never heard back. I had to call a new plumber to get the problem fixed.

Charles Krull is incredibly helpful, honest, and knowledgeable! He gave me valuable insight and…read moreadvice on how to properly take care of my Williamson boiler. This company is so busy that they clearly do not need to invent extra work just to make a buck. They are remarkably fair, trustworthy, and expert at what they do! Highly recommend.

Terrific experience with Harris. He was extremely professional and knowledgeable. Most…read moreimportantly, he fixed a problem that other plumbers weren't able to fix. Charles Krull & Sons, you won us over with your professionalism, clear communication and amazing staff. Don't waste time looking for a plumber, Charles Krull & Sons is the company you want servicing your home. They were efficient in investigating our issue and remedying on the spot. Very clear about what it would cost and they stand behind their work. Trustworthy. Thank you!

We have lived in our house for fifty years, about three blocks from your Merrick Road business…read more It's amazing that we never thought to call you. Thank you so much for sending CHRIS to our home for today's plumbing work. What a terrific job he did... quick, efficient, clean, informative. And he's a such a great representative of Cilento! Pleasant, attentive... a super guy! Through him, you've made a new customer for all our future plumbing needs.

I recently needed plumbing work and chose Cilento Pipeline Plumbing after seeing all the positive…read morereviews online. I'm glad I did, because my experience with them was excellent from start to finish. Bruce, Chris, and Mr. Cilento were very professional, patient, and accommodating throughout the entire job. I have a Navien boiler, which is efficient but also very sensitive and requires special training to service correctly. They clearly knew what they were doing and were well trained on this type of boiler. My boiler had several issues going on at once, and they stuck with it until they found the problem and repaired it properly. They also took the time to answer all of my questions without any annoyance, and they gave me helpful information about my plumbing and boiler so I can better understand it going forward. Based on my experience, I would definitely recommend Cilento Pipeline Plumbing to anyone who is looking for skilled, master plumbers who are both knowledgeable and respectful.