Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

I have been using AWS for years. Overtime they have repaired and installed toilets. Installed a…read moreductless heating and air conditioning unit that I love (and reinstalled a damaged split unit by roofer). As a side note, that ductless unit came in handy more than once when I had issues with my boiler. I turned on the heat and was not cold in the winter while I waited for the boiler to be repaired. My only complaint with this install is upstairs. The downstairs in my house has the familiar units on the wall for heating and cooling. Upstairs in my house I decided to do a hidden unit and vent through the wall. Looking more like a traditional air conditioning vent. We connected two rooms to that unit. Brian did the measurements and recommended the unit. Apparently there are two hidden unit sizes that are available. He picked the smaller of the two. Needless to say, it doesn't work. Years later of going back and forth with AWS, I still have the smaller unit in and I'm a little salty. This expensive unit does not cool the upstairs. I'm not holding that against them as a company however. I do wish I could get resolution. AWS also installed the plumbing and flowback unit for my inground sprinkler system. They have fixed and replaced several leaking pipes I have had in this old house. Even requiring to break walls in one instance. I think the biggest job was putting in a new boiler and hot water heater after the original boiler cracked and water was all over my basement. Man, getting that old boiler up the steps was a five man job!! I believe the boiler was the most impressive job. The plumber came in and was very knowledgeable. He pretty much re-piped everything going to that new boiler. Even had to run new gas lines because the old ones weren't up to code. What was really impressive, as pointed out by the inspector when he came, is the fact that they took the time to put the boiler up on concrete bricks. They also made sure to do new venting to the chimney and added the proper plumbing so pressure doesn't build up and I get an explosion. This wasn't a cut and Page job that you would get from a handyman but a real installation from people that know what they're doing. I get the unit serviced yearly and try to keep it purring. Most recently I was getting water spitting out of my second floor radiator. When I looked at my boiler the level of the water was all the way to the top which it should not be. I tried to drain it out but nothing came out of the spicket. I made the service call and AWS came the next day. Paul is an older plumber and comes with experience. I like that. Calmed me and made me confident in his abilities. He was very patient and explained a lot more in the hour he was here than I've heard in all my other service calls. First of all he told me I need to drain my water weekly from the furnace. That will become a Sunday ritual. This will clear out the sediment so it doesn't settle. I have steam radiators and of course everything flows back into the furnace. All of that sediment is no good. He reminded me to turn off the gas and the electricity to the unit in the warm months. I'm not using the unit going those times. From now on I will also make sure that I drain it yearly right before I turn it on because all the water from the pipes and the radiators come back down during the summer months. Secondly he told me I need to drain my hot water heater once a year. Connect a hose, put it outside the window and flush all the sentiment out. He also pointed out that this should have been a part on the water heater that helps keep the water clean. That is not a part of my water heater. When I replace this I will make sure. I think it's called a solenoid. Any plumbers out there can correct me. The last thing he offered is to change out my vents on the radiators because the brand isn't that great of a brand. What is really good is that he didn't try to break the bank when he came here. He cleared the clog. Drained my furnace from the extra water. Cleaned what needed to be cleaned and put a chemical in it. On top of that he did a preventative maintenance in order to get it ready for the winter. It was all under $400 and I think that's fair for a service call in this day and age.

1 STAR - VERY DISAPPOINTING EXPERIENCE…read more We are extremely dissatisfied with this service. The plumber clearly delayed the job in order to increase the number of billable hours. Instead of resolving the issue promptly, he drove around for nearly 3 hours and then sat in his vehicle for almost an additional hour, claiming he was searching for a part that costs around $200. In the end, we were charged nearly $2,000 for a part that was installed in less than 40 minutes. This gives the strong impression that unnecessary delays were used to inflate the final bill. Highly unprofessional and unacceptable business practice. To make matters worse, the area was not even cleaned after the work was completed. We would not recommend this service to anyone.

Whatever you do don't use this Watkins plumbing service located at 12 Lynbrook NY 11563. The…read moretechnician Melvin came out looked at my water heater and spoke with the warranty for my water heater stated the gas burner, thermocouple needed to be replaced. He advised me to replace the parts when they arrive would be $610. I paid him $310 beware of the $85 ploy for diagnosis its not true when you request a refund because I wasn't going to let him put the parts on was advised to contact the agency and speak with a manager. I called a few times spoke to someone name Bruno who advised me that he would have a manager call me back no one ever did. I called today 10/25/25 spoke with someone name Mya who stated she was the manager and I wasn't getting a refund because he diagnosis the problem and was very rude and disrespectful in her demeanor and tone. I didn't appreciate being spoken to like that especially after I was rip off. Buyers beware don't contact this Watkins plumbing service at 12 LYNBROOK NY.

I had a bad experience with this company. No work done. $250 just for the visit. I needed the…read morework so had to pay a private plumber. Just a rip off all around. Look elsewhere.

We had a leak in the ceiling. Jayson came within an hour of the phone call. He diagnosed the issue…read morewith a radiator valve just above the leak. On the spot, he gave us a fair price, and started the work. He replaced the connection and stayed until the heat came to make sure that there were no drips. Excellent results. Thank you. Paula M

Stop my flooding basement. PLEASE!!! We live on a canal, Have 2 sump pumps not getting the job done…read more(came with house-worked before Sandy at keeping the place dry). Sandy created crakes in the slab floor. Eventually the water /canal made its way into the basement with each high tide. Spoke with Tim from Mako who agreed with my husband that a French drain sump pump in the low corner would do the trick. To be honest I was terrified to do this, someone long ago convinced me never to break that slab. We had Tim install the new Sump Pump method & we have been bone dry ever since. I am so very grateful... The basement has never been this dry in my 22 years owning this house. Thanks Tim apricate the workmanship & the know how.

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

There was a leak under my kitchen sink and I hired Mauricio to do the work. He was on time, very…read morecourteous and finished the job in a timely manner. I would definitely recommend him and also use his services again.

Got my stopped up sewage line taken care of hours after calling this business. The plumbers that…read moreshowed up explained that there was a build up of some black residue (waxy buildup from soaps and oil), and provided tips on how reduce its chance of returning.

THANK YOU to MIKE and his incredible team! We are enormous fans of 24 Hour Plumbing and Sewer…read moreCleaning and they have helped us with our home's plumbing and sewer needs every time we called. They are a great value, super communicative and transparent, and they get the job done in a timely manner. They CARE. Call them TODAY! ;)

Very helpful, kind, and informative. I will definitely be calling him again for future work…read morealthough my project has been held in abeyance because it involves a sprinkler system and a special NYS Certified Inspection. He gave me so much free information and even checked to see that a letter I received wasn't a scam. Now that's what I call great service.

Diagnosed and fixed my HVAC same day! Added in a plumbing fix too. Thanks for the prompt service JD!read more

Scully Plumbing is the best! We are out of hot water because…read moreour water heater broke. And Scully Plumbing came at 8 o'clock on a Saturday night to take a look at it and try to restart the pilot. That is customer service! Definitely use them. You will not be disappointed.

I've used them for several years, but recent service has been subpar. I called for an issue with…read moreour tub/shower faucet. He came and made a repair that didn't last a week. When I followed up he said he was researching a solution, but I never heard back. I had to call a new plumber to get the problem fixed.

Terrific experience with Harris. He was extremely professional and knowledgeable. Most…read moreimportantly, he fixed a problem that other plumbers weren't able to fix. Charles Krull & Sons, you won us over with your professionalism, clear communication and amazing staff. Don't waste time looking for a plumber, Charles Krull & Sons is the company you want servicing your home. They were efficient in investigating our issue and remedying on the spot. Very clear about what it would cost and they stand behind their work. Trustworthy. Thank you!

OVERPRICED!! Didn't even look at the problem, wanted to charge me $300-$400 for something that they…read moredidn't even bother to check other than going based on my assumption of what I thought it could be. I told the tech how he could know what's wrong if he didn't even look at the boiler? His answer was "I've been doing this a long time" even after he admitted he's only been with the company a year. He then said it would be even more expensive if it's not the issue I thought it could be. This is not how you run a business and price gouge or take advantage of customers who call with zero heat. I was also told the tech would text me prior to just showing up along with a picture. That didn't happen. He just showed up unexpectedly. I waited around all day to still have no heat. Avoid. They charged me a for a service call for nothing (he was here a total of 5 minutes) which was basically me telling them they're out of their mind I'm not paying 300-400 and upwards for a 15 dollar part.

I recently needed plumbing work and chose Cilento Pipeline Plumbing after seeing all the positive…read morereviews online. I'm glad I did, because my experience with them was excellent from start to finish. Bruce, Chris, and Mr. Cilento were very professional, patient, and accommodating throughout the entire job. I have a Navien boiler, which is efficient but also very sensitive and requires special training to service correctly. They clearly knew what they were doing and were well trained on this type of boiler. My boiler had several issues going on at once, and they stuck with it until they found the problem and repaired it properly. They also took the time to answer all of my questions without any annoyance, and they gave me helpful information about my plumbing and boiler so I can better understand it going forward. Based on my experience, I would definitely recommend Cilento Pipeline Plumbing to anyone who is looking for skilled, master plumbers who are both knowledgeable and respectful.

Excellent workers and job completely done in one day. John and his crew are very knowledgeable…read more I highly recommend them. Cindy R.