system has been in a few years. mini splits, installed by baker with no issues. this year the…read moresystem shutdown, baker came to repair it. they isolated the issue to one unit in a kids bedroom. they exposed the unit and capped the wiring, told us to use caution around the unit as power was still flowing, told us they would try and source parts, they charged us for the call and left. More than a week later no follow up. I called to be told they did not sell that make of unit anymore and they could not get parts. I asked for a referral for someone who could complete the repair but was told to do an internet search. In short, they did half a job, left exposed wiring in a child's bedroom and did not have the decency to either call me to tell me they could not finish the job or recommend someone who could. If you are looking for customer service I suggest you look elsewhere. In reply to your comment on my review, I have no record of you ever trying to contact me after the in home visit. Not even a voicemail. My issue is with how you left the job not the function of the units up to that time.

I met Franklin today. He's the owner of the company hope everything over gave me a fair price on…read morethe repair. However as I was told by two other repairmen this unit needs to be replaced soon so we worked out a price with financing , service warranty and change of thermostat. Better than a few others I've tried.

This truly is a professional organization…read more The installation was seamless, perfectly done and they had no problem when I needed some adjustments made. They were always most willing to answer my questions and never made me feel that I was imposing, or a bother. They removed my old air conditioners, installed the heat exchange system and left my house in perfect condition. It's as if they were never there, except that I now had a wonderful new system. I can't praise Cool Pro enough and I can say without a doubt, that they are one of the best companies that I have ever dealt with. This truly is one of the most professional and the best organization and they were most reasonable!

Eric and the team were so helpful. after they installed our new heat pump he stayed to make sure we…read moreknew how everything works. Hiighly recommended.

I'd like to thank John and Jimmy from ZSL for their quick and efficient response time and service…read more With exceptional customer service, they explained in detail what the issue was and what they did to resolve it.They are very knowledgeable in there profession, and compassionate about the work. . I appreciate the hard work and effort put forth. Thank you!

Completed several projects this year. All we're completed quickly, efficiently and done right the…read morefirst time. Costs were a bit higher then average, but we'll worth it. ZSL explained everything and guarantees all their work.

Highly recommend using A&I Mechanical! Service is always prompt and the technicians are…read moretrustworthy, knowledgeable, and thorough. Family owned business you can trust.

For over 20 years, my business in Freeport and family members in Rockville Centre and Long Beach…read morehave relied on A&I Mechanical for our plumbing, electrical, and HVAC needs. We've always counted on them for their incredibly fast response times and consistent professionalism. They are reliable, knowledgeable, and the only service provider we trust across all our properties.

I chose this company over several other local installers like Momentum, EmPower, and Green Logic,…read morebut ultimately had a mixed experience. While the sales team was professional and assured me they had extensive experience with the strict solar regulations in my area, there was a significant gap between those assurances and the actual permitting process. I was initially told I would only be responsible for a specific village application fee (should the village deny the proposal). Unfortunately it was denied, I was charged $2,500 for various fees including site surveys, administrative costs, and architectural drawings. The project unfortunately did not work out, and the most frustrating part was the permitting and billing hurdle. I had to spend a considerable amount of time negotiating with their customer service team to lower those initial fees, eventually settling on a $1,000 charge for the work performed. They seem like a decent local company, but their internal processes--especially within the permitting department--need better alignment with the promises made by sales. My advice to others is to double-check every detail in your contract before moving forward.

I contracted with LI Power Solutions for a solar system on my home. Charles, salesman, was very…read morenice and helpful. We unexpectedly decided to sell our home, and cancelled the solar. LIPS had already obtained permits for project. When I notified Charles, he suggested that perhaps I leave remainder of my first payment (deposit) with them and we could try to spec out a system on the home we moved to. We are doing reno's to the home we moved to and decided not to move forward with solar. I let Charles know and asked if we could get balance of our deposit back (of course net of any expenses LIPS had incurred). Charles said he would see what he could do and ultimately passed the ball to the owner Joe, saying he was "just a salesman" and could not do anything else. I left messages/emails for Joe, but he didn't respond to a single message. If he responded and said no that my agreement didn't provide for any return of monies, I would have understood. (maybe not agreed but understood). But to ignore messages/emails from a client, does not seem right.

great service, great work. was a real pleasure to work with. they came explained everything step by…read morestep and got it done.

I had them put halo lights in hallway and kitchen ceilings. The guy cut the holes too big in the…read morehallway and one of the kitchen lights. So, fixtures have gaps between rims and ceiling holes. I tried to fill in gaps and smoothe out ceilings. Still noticeable. Very shoddy work. I don't see how a professional sees that he's done that and thinks " good enough " and walks away. Will never use again.

called stark (mike) about an ice maker on my fridge that was not working. i mentioned that there…read morewas ice in the tray but it didnt flip. Mike felt with confidence that the ice maker was broken and needed to be replaced. he quoted me $375.00 for the part and labor to swap. i agreed. this was all over the phone. a survey/diagnostic test was not performed. roughly a week later he swapped the ice maker and told my wife to give it about an hour or so and to update him whether its working or not. (my wife made the mistake of paying him the balance of the money owed before confirming the ice maker worked. shame on her). the ice maker was still not working. he decided to order another ice maker which he did and swapped it out a few days later. He left and said to let him know if it works after an hour or 2. the ice maker still did not work. this was on a saturday. he said he would try to swing by on monday to see whats going on. he didnt come by monday. i sent a follow up text on wednesday. no response. i followed up again on friday and without ever coming back to perform any sort of diagnostic tests, he says i need a water inlet valve and that was going to cost me $250.00. I pushed back on the extra charges and questioned why he didnt tell me from the beginning that i might need other parts to fix it and that i would be charged for it. He ignored that question. He kept insisting that the valve was the next step and if that didnt work a control board was next. I said i needed to have a convo with him before moving forward with anything. That was on a friday roughly 3 weeks later after our initial convo. Never heard from him after that. That weekend i spent a couple hours on youtube and learned that one common reason for icemakers to fail was due to cut wires at the bottom of the fridge where the door hinge meets the fridge (shout out to bearded appliance repair). Bought $30 worth of materials from home depot and i was able to repair the wires myself and the ice maker was fixed. Mike took $375.00 of my $$$ for an icemaker i didnt need (he swears mine was cracked but his credibility is shot at this point) and was ready willing and able to take another $250.00 for a water valve i didnt need. (Those valves are available on amazon for anywhere bw $25-$90 and some of them get great reviews) If i had said yes, the ice maker still would not have worked and god only knows how much more money he wouldve tried to take from me after that until finally realizing wires were cut. Based on other reviews ive read this seems to be a pattern with him and probably done by design to make more $$$ STAY AWAY!!!

Lets start with the non professional attitude. I had service done and still had a problem with my…read morerefrigerator. By the way his diagnosis was wrong the first and second time. Called stark to let them know and was hung up on after him yelling at me to send him my info when he had it and was reading to me what service he did. Unprofessional, waste of money, not helpful. Wouldn't recommend.

Great and timely service, friendly staff who are knowledgeable and kind. Highly recommend this…read morebusiness for your needs.

Make sure you call them first. I hand another company come…read morepayed twice as much and they did not fix the problem. For just 250 they pumped and hydrated the pool and fixed the problem.