I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably…read morerunning. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home.

For the record don't ever come to this company ask him for favors go to range plumbing better…read morequalities better deals. This company is full of shit. They treat their employees like asses. They like to bully into high school bullshit and they'll do a half ass job. Their service is more like a lemon squeeze. Very sour.

Driver literally drove me off the road this morning in Woodbury, I had to swerve into the center…read moreturning lane on Jericho, and he kept coming into the lane despite me honking. When we arrived at the RED LIGHT seconds later, he puts his phone out the window and taps it like a. watch. Bro, LEAVE ON TIME THEN. What a horrible human. I would never use such a disrespectful company, and I hope anyone reading this will think twice about hiring the guy who didn't care at all about endangering me by forcing me into the center lane so he could get to the red light first. DESPICABLE. If only 0 stars were an option. Especially since your drivers have been horrible for years according to the other reviews. Disgusting.

I will tell you NEVER call this company. The Owner Ralph is very Arrogant. He has a HORRIBLE way of…read moredoing BUSINESS. I called him in July about a Hot Water Heater Replacement. I picked up the Hot Water Heater. He had a fit. The first thing he said is I won't guarantee the Hot Water Heater. I answered the company gave me a guarentee but you better guarantee the LABOR. He never gave me a PAID RECEIPT for the Labor. Might I also add when I told him I got the Heater myself he increased the LABOR. He never gave me a PAID Receipt, The man is a LIAR. Nobody should hire him.

Didn't show up at the scheduled time and never let me know. Ghosted me when I reached back out.read more

I had the washing machine evacuation pipe flooding my basement everytime someone was flushing the…read moretoilet or taking a shower. J came on a Sunday an hour after calling him. He was very nice and professional. He was able to fix my issue quickly and efficiently. I will definitely use them again next time I need a plumber.

From the owner: J&B Drain Cleaning and Plumbing Service offers professional drain cleaning, sewer services,…read moreplumbing services & more! Contact us today to schedule services.

There was this persistent issue at my house after someone tore out a gas dryer in December 2020,…read morewhich culminated in the gas company "isolating" (ie, disabling) my stove. I called Joe at 5 on a Friday, and he got someone out to me at 8AM Saturday. It was a little more complicated than expected, and he sent his guy out Sunday too, to fix something. After the gas people came back to explain their work, Joe and Pete found the issue, located a gas leak in the crawl space, fixed it, hooked the stove back up, helped me figure out a broken fixture, and finished up in a little over an hour. (As soon as I heard "gas leak in the crawl space" I was bracing for weeks of no stove and expensive work, but this wasn't the case.) In all, pricing was reasonable, response was always fast (by phone and in person), my stove works, and they made sure everything done by an iffy handyman was no longer dangerous. In my search for plumbers, I noticed that all area plumbers had mixed reviews. Also, as he was leaving it came up that he knows my uncle and does work for him, and my uncle is a SUPER diligent perfectionist about home repairs and safety, and my uncle would definitely only use a great plumber. And he's a great plumber.

Left kids to do the job. Connected drain to vent line. Total disaster. Would definitely NOT…read moreRECOMMEND. BEWARE!!

I want to thank Anthony for his exceptional service today. He left our home spotless, he was…read moreefficient with his time, knowledgeable in his craft & was extremely patient when answering any of my questions. You are an asset to your company! We are looking forward to our new heating system. Thanks again!

I called Mr. Pipe as I wasn't getting heat in my top floor and I can't say enough good things. The…read moretech who serviced us, Danny, was top notch. He did a great job, explained what he was doing and why, and answered every single question I had. Plus he was a really nice guy. When your cutting big checks it helps that the guy your handing it to is a decent human being!! All told I would recommend Mr. Pipe without hesitation and will have them back to do some other stuff in the future.