I will tell you NEVER call this company. The Owner Ralph is very Arrogant. He has a HORRIBLE way of…read moredoing BUSINESS. I called him in July about a Hot Water Heater Replacement. I picked up the Hot Water Heater. He had a fit. The first thing he said is I won't guarantee the Hot Water Heater. I answered the company gave me a guarentee but you better guarantee the LABOR. He never gave me a PAID RECEIPT for the Labor. Might I also add when I told him I got the Heater myself he increased the LABOR. He never gave me a PAID Receipt, The man is a LIAR. Nobody should hire him.

Didn't show up at the scheduled time and never let me know. Ghosted me when I reached back out.read more

If I could give negative stars, I would. This guy is the definition of unprofessional. He was…read moresupposed to replace a part, and the moment I asked for an invoice, he told me to find someone else. No accountability, no courtesy -- just attitude. Save yourself the headache and go with someone reputable.

Has anyone else on Long Island struggled to find a good plumber? Half the time I never understand…read morewhat they're talking about, then next thing you know you run up a bill of $500-$1k without blinking. It's like that episode of Seinfeld: George: "Well of course they are trying to screw you. What do you think, that's what they do. They could make up anything, no one knows". Plumber: "By the way, you need a new Johnson rod in here". George: "Oh Johnson rod, yeah well, better put one of those on". That was me, previous to getting referred to Ed from Eddie's Home Comfort. Ed has done countless of jobs for me. Heating issues with the boiler, cooling issues with the A/C, backyard plumbing, toilets that decide to stop flushing - the list goes on. He successfully completes the task at hand, and then goes above and beyond to make sure things are left better than they were before they were working. And his prices are more than reasonable. At the end of the day he's a guy that cares, prices are fair and he's also technically proficient. Tough to find these days. Finally found a plumber I can trust.

Very responsive and trustworthy. Found this company from the reviews and have to say that they're…read moreall true. He is very responsive and usually picked up any time you call him. If he missed your call, he got back to you same day. Affordable and reasonable service fee. He also was great at identifying and fixing the fault. It was a pleasure doing business with him then and now going forward.

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!

I got 2 things to be repaired: a leaking pipe and malfunctioning heater. I got matched with this…read morecompany on Home Advisor and made appointment for 12-2 block. Their guy Tim showed up on time at 2. He took a look at the leaking pipe and the heater. His estimate for the pipe was $350, while other people range from $100 to $175. So I said I would call him back. Then this guy suddenly asked for service charge of $89. I had talked to the office in the morning and was clearly told the estimate is free. I explained that to Tim, and offered him $20 for the visit, but he insisted on the $89. I rejected, then he repeated "you shouldn't treat people like this" with angry, threatening face. All he did was look at the pipe and heater for 5 minutes. I called the office while he was still here, but he left before I was connected to somebody. The lady who answered apologized and confirmed that the estimate is free, and she would tell her boss. I wouldn't recommend this company to anybody.

Kept me waiting 3 straight days. Never came when they said they would, and doesn't even have the…read moredecency to cAnd I had used them previously and paid thousands of dollars. Buyer beware Update: finally figured out why the heat is on in many bedrooms even though I have the heat off. It's because waterworks took out all my check valves. (They told me my previous HVAC company didn't know what they are doing). What a joke. I now have pay a few thousand dollars to repair it.

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I couldn't be happier with the service I got from Joe's Custom Installations on my air conditioning…read moresystem. From the start, the office made things easy. When I called or left a message, I got a quick response with the details I needed, no waiting around, no runaround, just straight answers. That kind of communication goes a long way. When the service tech showed up, he was on time, respectful, and easy to talk to. He explained what he was doing in plain English, didn't mind my questions, and got the job done right without cutting corners. You could tell he took pride in his work. It's not every day you find a company that makes the whole process simple, honest, and stress-free. My system is running great, the house is comfortable, and I feel like I can trust them if I need help again. Joe's Custom Installations is the kind of company you recommend to your neighbors without hesitation.

Not dependable, very disappointing Installed sprinkler…read moresystem in hout five years ago, still waiting on covers. Installed heating system Navien incorrectly also five years ago and now needs to be replaced. Does no stand by their work.

s/w John appointment was changed from 7am -11am to 3pm to8pm without telling me. They finally…read moreshowed up at 8:30 pm ordered part was at my home 7:30 am next day with the part no call LOL but it was fixed. Nice job.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

I went to this company for a ductless air system for my home. From the time of my first phone call…read moreto the installation and afterwards they were very professional, knowledgeable, and trustworthy. It was a pleasure to do business with them and I would recommend them highly for all your air/heating needs. They will answer all your questions and are there to please the customer.