I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Customer Service is outstanding. The quality of cleaning is superior. My final inspection went…read moreincredibly quick. I remembered what the unit looked and smelled like when I moved in one year ago and Okihime matched it and the realtor knew that. The value was above reproach. Some cleaning companies want to see your mess, square footage, pictures, and don't want to waste their time meeting you. Okihime was the exact opposite. They beat out all competitors and I interviewed a lot of cleaners. They were eager for my business, they worked around my schedule. They didn't pussyfoot around square footage or request to see pictures. They didn't need a credit card to hold a date. They were straight-forward and honest. I pray that I do not need to move ever again as it is the most stressful thing in the world, but if I ever need to move or refer someone to get their places cleaned for a moving, I will always remember and refer them to Okihime Cleaning Services. Oh yes, one more thing, they were early for their appointment and I was on time. Which never happens with cleaners. If you want a company with integrity, honesty, a commitment for excellence, trust me and go with Okihime. If you choose to go with another company and it doesn't go as well as you expected, remember this review. The pictures speak for themselves. As far as the other reviews go that give less than 5-stars? The owners go out of their way to make things right. These customers hold resentment and are probably going through a rough patch in their lives. As I said before, moving is super stressful. Show some grace. I am so thankful for the work Okihime did on my place to have my unit. From start to finish. I put my project up. They contacted me within a few minutes. We talked. Set a date within 48 hours. And I passed final inspection. They worked hard and for their hard worked, I also provided optional gratuity. When you realize just how much hidden spots a professional cleaner can help you clean up to make your place pass an inspection, you'll be so grateful. Okihime is absolutely a life save. Thank you so much!!!! The value was amazing too. Budget friendly for Hawaii people.

Top Level Cleaners did an excellent job! Although it's a small studio, it has a full bath, a…read morekitchenette with a lot of closets, shelvings and surrounding louvered windows. Two workers did it all, wiped walls and doors down in a little over a couple hours at a very good price. When I asked if they could clean the exterior screens they said exteriors weren't part of the job, but they did it before they left anyway. Mahalo to the crew of Top Level Cleaners!

Top Level did an amazing job on my move-out cleaning from a rental. They cleaned my carpets,…read morekitchen and appliances, bathrooms, and floors. They exceeded my expectations! Mahalo for everything!

Wow! 5 stars is not enough to give for the amazing cleaning my condo received today!! Michele…read moreprovided the most professional, detailed, and personalized cleaning I have ever received! When I initially contacted her (I parked next to her vehicle at Longs & saw her business placard magnet on her van) she provided a lengthy checklist of cleaning protocols that she & her staff complete during each cleaning. When I came home from work today, my place looked and smelled cleaner than it has ever been! Surfaces were literally shining that have never shined before! I don't know what kind of magic this dynamic lady has in her (as she completed the job solo today due to her worker calling out), but it is something

From the owner: We are Maid For You, a professional cleaning company here…read morefor YOU and for all your cleaning needs!  We take pride in our work and clean like we are cleaning our own home.  Our customers are like family and we enjoy making strong and long lasting relationships while providing FIVE STAR cleaning services to all our OHANA.  While we specialize in deep cleaning vacation rentals, we have an eye for detail and will also clean your home, office, do “move-out” cleans and even construction site cleans.  Contact Michele today for all your cleaning needs!

I cannot comment on the quality of their actual work because I never got that far. I reached out…read morethrough Yelp and then followed their instructions to contact them directly by cell phone. I messaged twice and never received a response. They may very well do good work based on their other reviews, but from a potential customer standpoint, the communication was disappointing. If a business asks customers to reach out a certain way, I think it is reasonable to expect some kind of reply, even if they are booked or unavailable. Based only on the lack of response during the inquiry process, this was not a great first impression.

Wow! I am so impressed right now, I am lost for words. Ariel's team did a fantastic job with our…read morehouse cleaning!! I cannot find one flaw about their cleaning!! Ariel was very quick with responding to my initial quote, and she was able to coordinate a time to schedule a cleaning! I am so happy right now with their immaculate service and thorough cleaning! They even cleaned my litter robot (a chore that has become a nightmare for me) and made it look brand new!! Her team members are so kind and are very hard workers! I will be booking Ariel's service regularly! Can't wait for my next cleaning!!!

Tehillah and Alena were SO amazing!!! They came and handled everything so well! The biggest relief…read morewas the pressure off my hands as well as the satisfaction of meeting more than what I needed. The kitchen and the bathtub were my biggest concerns they delivered way more than what I expected. This is one team you don't want to miss out I am definitely hiring them for regular cleanings! They came from west side and squeezed me in and I couldn't be more happy!

It's hard to find compatible cleaning services when you are a little bit of a clean freak. I met…read moreTehillah and Alena when they were working at my girlfriend's home. I was super impressed at the quality and thoroughness of their work. I hired them shortly after that and have been so thankful for all they have done at my home. - They reviewed their cleaning products with me before starting work here. I appreciated that as strong chemical or perfume smells are overpowering. - Tehillah texts me the day before and on the day of our appointment. - The quality of their work is at the "deep clean" level on every visit. - They also do classy towel folding as you would see at luxury hotels or cruises. - Our normally protective dogs are calm and relaxed around them. Their pricing is very fair and they work as long as needed to complete the entire job. I hope to have their excellent help for a long time.

Exceptional customer service and flexibility, combined with great cleaning helped us get a much…read moreneeded head start on getting settled in our new place!

I can't say enough great things about Maid in Oahu, I will book with them again and again. From…read morestart to finish they were personable, professional, and reasonably priced! We booked with them for a move out of our apartment and they made the apartment look even better than when we first got it! For 2 years there were stains in the tub and restrooms that we tried everything to scrub out and we couldn't get them out! But Maid in Oahu was able to get it out and clean the entire apartment from top to bottom in less than 3 hours. Book with them you won't regret it ‍

After a logistical nightmare of moving out of state, I forgot to book cleaning services for my…read morerental apartment. It was a Tuesday and I needed my final walkthrough to get done on Thursday night since I was leaving Friday. I contacted a bunch of companies who were already booked out 2 wks. Meliza and another lovely woman (I'm sorry, I forgot your name,) was a blessing! Very sincere and carved out time to help me out. They came very prepared and let me tell you, these ladies worked their butts off!!! Their teamwork was impeccable! Communication was great! They kept me posted throughout the process, asked questions and answered all of mines! The apartment looked better than when I first moved in by the time they were done. I truly appreciate these ladies! Thank you!!

I had to find cleaning help for my mother-in-law before she moves back to her house, which was just…read morecompletely renovated, except for the windows and jalousies that I believed were not cleaned for decades. Since I live in the mainland, I relied on Yelp to find a cleaning crew that I could trust. After communicating with a number of them, I decided on MP Services since not only that they had competitive rates and great customer reviews, Meliza the owner had been very responsive throughout. The house is now squeaky clean, and the old windows and jalousies are clean like new (!), as you can tell from the photos. They even cleaned the exterior carport area without charging me for it. Even more, my wife just went back to Hawaii with my MIL, and she was shocked and pleasantly surprised that those jalousies could be cleaned so nicely despite the cakes of dirt that she saw growing up in that house. :-). I highly recommend MP Services and we are hiring them for the regular cleaning now.

I don't usually leave reviews but for this I felt like I absolutely had to! I was a little hesitant…read morebecause it was a new business but let me tell you, they really provide great service. They got back to me with a quote pretty quickly and answered all the questions I had. They were very friendly and professional and made sure to get every nook and cranny in my apartment. I'm a mother of 3 and have a husky as well so you can only imagine how messy my house can get but they WENT TO WORK! Even down to the little cracks between my stove and countertops! Overall the service was a 10/10 you really see the effort they put in. I'm definitely booking them again! Thank you kuleana cleaners

Kuleana Cleaners were prompt to reply to my "deep cleaning for bathroom" request on Yelp. They…read moremade it easy to book with them. Their price was affordable and their quality of work was incredible. They arrived to our scheduled appointment on time, they were professional and very friendly. I highly recommend their services and will be contacting them for by future cleaning needs.

I was very excited for my clean, I spoke with their rep and she was so thorough in asking for…read morepictures and I felt comfortable in telling her that I specifically needed help with my kitchen and my living room/lanai floors due to pet stains. I was told that my entire place (bedroom, bathroom, kitchen, living room, lanai) would be a top to bottoms clean, and the price $270. I was ready to pay $300 bc I thought after this clean I'd be able to eat off my floor. I was wrong. I had an appointment at 1pm, and one cleaner came after 2pm. He came to my unit first bc he wanted to see what he needed from his car. I told him "no need to the bedroom, just bathroom, definitely kitchen (heavily emphasized the kitchen), and just a good thorough mop on my living room and lanai floors. " He told me that my place was not bad since he also cleans in worse conditions. cherry!! it gonna be a great clean! So i thought. The clean began at 230pm and he started in the bathroom first, spent 3 hours, but there was still dust on my shower door. The kitchen was next and I told him that my dish washer was open and if he'd like to load that and start it, i'll be the one to unload it. I made it ready to go by category so it was easy to tackle. so all the dirty utensils are together, all the dirty bowls, dirty chopping boards, dirty bake pans, dirty pots, etc. He filled my dishwasher's bottom half only (did not start) and handwashed the bowls and plates nearest the sink. Which was mixed with the dirty chopping boards right next to it. My stove was the only thing that really looked clean and polished. But there were still dishes and bowls in the kitchen but they were not touched at all. He had put my pans and trays in the sink and said "they're soaking" My counters were not even wiped. In the living room I made sure to move things off the floor, to also make the mop as efficient as possible. My "thorough mopping" that I was very clear about , was just a one pass with a wet swiffer. The stains were still there. When he was packing up and telling me it was done, the time was 730pm. 5 hours of cleaning and i still have to clean up after ?? and I'm hungry and beat and I could not even cook in my kitchen that night bc nothing was usable. I felt drained and defeated. I spoke to their rep and expressed my concerns about how this clean was not worth $270 , so at first their protocol is to send in another person but i just had such a bad experience that i couldn't trust hiring any cleaners anymore. fortunately they were able to discount the price. Which i just paid for reluctantly but we all work for a living so i understand. It was so disappointing and my expectations were too high maybe, but my advice to anyone hiring cleaners at all : 1. always ask if it's a team or just 1 person. 2. know exactly how long they will clean for. 3. and even when it's a "deep clean" ask what exactly does that cover. Their rep that I've spoken to helped me a lot with discussing things post clean so I'm very grateful for that.

Terrible service on my first "deep clean". No dusting of door frames, didn't clean the microwave…read more Then today, after I confirmed their 10 am appointment. They didn't show and THEY TOOK MY MONEY out of my bank account. These people are crooks and theives. DO NOT UNDER ANY CIRCUMSTANCE USE THIS CRIMINAL COMPANY.

Dan and team were very thorough and took their time to get to know exactly what I was looking for…read more I went with them because they do other things like errands or can sit with my 95 year old dad if needed - my dad is mobile and healthy- just could use some conversation. They do a monthly rate and it's fair. I did have to go through a few individuals til I found a fit for my needs but they were very attentive to my needs. I am hoping they will be a long term service. My person is friendly and pays attention to my notes - I would recommend you give them a try- they are willing to make sure you are happy.

I've used Helping Hands 3x now, and I've been a happy customer each time, so much that I've decided…read moreto do a monthly subscription of their services I've recommended them to friends who said they would rate this company 1000/10 Thanks Dan for the great communication Thank you to the cleaners who do a great job.