I started using Noelle and her team just over a year ago. We've now used her 5-6 times for regular…read moremaintenance and deep cleaning. My first experience was as a renter, the homeowner did not have the house we rented cleaned before we moved in. I requested quotes using the tools in Yelp and ended up with 5 separate estimates. For our first deep clean it was a two day job. (Yikes right?!?) she did all the windows and screens and carpets the first day. She came back on the second and did a deep clean inside. What a relief it was at the end of that day. It was around $700 and worth every single penny. I had her come back a few months later for a deep clean before my In-laws came to visit. I think she came back another time as well. Then we bought a home, the people who lived there before while surface clean was fantastic, they had cats. I am allergic to cats not just a little. Luckily the carpets were new. During the final inspections at the close, I found balls of hair behind the window blinds, around baseboards, behind toilets, on top of cabinets, under the fridge and stove etc. I called her a little freaked out and she showed up within 2 days and just tackled every possible surface she could think of. Wiped all the shutters, in and out of every closet and cabinet nook and cranny. Then a few days later did a full deep clean, including carpets at the house we moved out of. The homeowner said it was the best he'd seen in the 30+ years he'd been renting the home. It takes a minute to get my hubby comfortable with a "stranger" in the house. He works from home. But he's quite fond of Noelle. She's exceeded expectations regularly. The one challenge I would say is they tend to run about an hour later than their estimated arrival time. But that's kind of the deal living on Oahu.

Noelle is amazing and so is her team. Not only were they professional ,they were pleasant and…read moreexecuted the cleaning service flawlessly! -Noelle was responsive and answered all of my questions. -The Team was punctual and ready to work! - The house looked amazing and I passed my walk through with ease! I will definitely recommend Noelle/Waikiki Housekeeping for all future projects! Best wishes, Erica

TAKE TIME Cleaning Service not only did a WONDERFUL job with cleaning my condo (525 square feet…read morewith a lanai of 169 square feet) but what makes them even more deserving of this review is their care in providing customer service. Henry and Angela care, are extremely polite, and will not end the job until they are satisfied with the end result. The grime on the jalousies and glass doors was overwhelming but now it is spotless, like crystal clear. Ever single area of the condo is spotless. EVERY SINGLE area, the appliances, every nook and cranny, the bathroom. They even cleaned the inside of the washer and dryer. I am extremely appreciative and everyone needs to give them a call when needing a cleaning service. Their rates were reasonable and they deserved more !!!

I called Take Time because they offer eco-friendly products. I had no idea what to expect, but I…read morenever imagined how great things would turn out. Henry and his wife Angela took two days to clean our entire house, all the windows and the carpet. I have never seen my house this clean! I highly recommend them!!

Received services on a Cal. King and a Queen bed we were able to be seen within three days from…read moreinitial contact. Customer service was immaculate we had an awesome technician who educated us on the process of cleaning the mattress. From start to finish he was here about 1 hr and 45 minutes. We had only scheduled for the Cal King bed to be washed but were so impressed with the results we asked if he could also clean our smaller bed. Our tech did a quick assessment on the second mattress and was able to accommodate us in the same visit! MAHALO ADAM for your amazing service!!!

Just had Adam from Gold Star Cleaning come to my apartment to treat a gray fabric couch. I bought…read moreit second hand with a few spots and discoloration on the seat cushions. However, after Adam was able to work his magic, the cushions were like brand new. I was stoked to have something that I bought at a great value to come back to life as if I walked into the furniture store and bought it straight off the sales floor. Adam was also very courteous and respectful. He made sure to prep the area to ensure any mess was contained. He actually left it the space cleaner than before he started. Would highly recommend.

Do Not Book This Cleaning Service - Unprofessional, Incomplete Work, and Zero Accountability…read more I hired this company for a move-out cleaning of my 2-bedroom, 2-bath apartment at a quoted rate of $550. From the start, their lack of professionalism was apparent. 1. Late Arrival & Excuses: They were scheduled to arrive at 8:30 AM but only notified me at the exact time that they'd be late due to cleaning another place late the night before. They didn't show up until 10 AM, despite knowing I had taken time off work to be there. When I asked about compensation for the inconvenience, they suddenly mentioned waiving a "last-minute booking fee" - a charge I was never informed about until it was convenient for them. 2. Incomplete & Poor Cleaning: When I returned at 3 PM, the apartment was not properly cleaned despite being completely empty. Some of the worst issues included: * Kitchen drawers left untouched, still containing items. * Guest bathroom tub & washer/dryer covered in hair and dust. * Master shower left soaking wet with no attempt to dry it. * Floors still dirty--my feet were black just from walking around. * Sliding doors, window sills, and vents still filled with dirt and debris. * Microwave left filthy with chunks of food, including a piece of pizza. * Washer & dryer surfaces untouched--covered in dust and grime. 3. False Promises & Ghosting: * I still paid them $550 in cash plus a $50 tip, trusting their promise to return Monday at 9:30 AM for a touch-up. * Over the weekend, I found even more areas they had missed and messaged the owner. Instead of taking accountability, she responded with excuses and an attitude, claiming I was "overreacting." * On Monday morning, I texted two hours before the appointment with a list of areas needing attention. No response. * 9:50 AM: Texted again--no response. * Called twice--no answer. * They never showed up, never responded, and completely ghosted me. 4. Scam-Level Service & Unprofessionalism: This business is not experienced, not professional, and absolutely not worth your money. The owner is rude, dismissive, and unaccountable. If you want to waste your time and money on a half-done cleaning job with horrible customer service, then book them. Otherwise, stay far away. I paid $600 for nothing and had to clean my apartment myself after they left. This was a complete scam. Avoid at all costs. THIS WAS NOT A POST CONSTRUCTION CLEAN. There was minor droplets of paint on the floor that they agreed to clean. if they felt that cleaning the paint would be too much to cover and cause them to neglect other areas that were necessary to be clean for a move out clean, they should have communicated that to me ahead of time and then I would've agreed or disagree to either pay more or for them to not clean up the paint, instead that was not communicated. It was only stated after I expressed that I was dissatisfied with the work that they did . Mind you there was still paint on the floor afterwards anyway that I had to clean myself including the other areas they missed. again every time I found a fault in their work they justified it with whatever excuse that they could find. after posting this review from the owner basically telling me that she was going to give me a partial refund, but then she went on yelp and saw this review. after going back-and-forth, I explained to her that it's clear we are never going to see eye and if she can give me a half refund, she said that she did not feel that I deserved half a refund so I told her OK send me whatever the partial refund is that you were going to send and we can be done with this. She then LAUGHED AT MY MESSAGE and never refunded me. They were even sent videos and pictures of the home prior to showing up. Unfortunately I didn't take a lot of photos there was much more missed but that's because I didn't plan on making a review if they came and fixed everything. None of this is malicious it's just to warn others. I paid them and TIPPED them in good faith and ended up getting burned in the end.

I was in the hospital having my baby and O'ahu's Cleaning Services came and did the best deep…read moreclean! When I finally came home it was a few days later and the apartment still smells so fresh as if it was done that same day. I definitely will book with them again and am happy to recommend them! I've booked cleaning services before in other states I lived in, but I really prefer the team style of OCS here. They were communicative, honest, kind, and really did a great job. I'm very happy with the money spent as it's a super great value and won't hesitate to book their services again. ​

My mom's house is older as is she, so it's definitely been a while since her house has really been…read morecleaned properly. These ladies came and got busy. It's was definitely a tough job to say the least. Timely, hard working and good communication, I will definitely use them again in the future!

Just over a momnth ago, I hired Jackie to clean one of my rental units. I was extremely impressed…read morewith her work. She communicated clearly and quickly via text, arrived on time, and worked tirelessly and thoroughly to clean the unit and ready it for prospective renters. When she finished, every nook and corner of the unit was spotless. I would highly recommend her for your cleaning needs.

Horrible experience! He destroyed our expensive speaker while moving around our machine. He told us…read morehe would check with his insurance to see if they can pay to replace it but now his number doesn't work anymore. Now we need to buy a new speaker that cost way more then we spend on the cleaning.

Terrible workmanship with the cleaning of my sectional recliner sofa. When he was done steam…read morecleaning the sofa which only took about 30 minutes it looked almost the same,still very dirty.He had quote me $85 and after that I wasn't satisfied he didn't offer to reclean nor give me a discount on price. I had to hire a real professional company that cost $190 but the sofa came out looking brand new.It took them about 2 hours. Do not recommend this company.

Our place was in need of a cleaning. Taking a flyer, due to only a handful of Yelp reviews, I…read morecontacted Joane and to keep the review short and sweet, the experience could not have been better. First, communication was a breeze, always receiving a response within an hour, or two. Second, the price, for the service, was very reasonable. Third, the quality is amazing. Fourth, the workers were accommodating, efficient and made sure they met our expectations before leaving. Overall, a fantastic job and if you are require a cleaning, I highly recommend contacting Joane, and her team. No longer in search of a cleaning crew, my wife and I will be using The Cleaners LLC monthly, as we are more than happy with their all-around service.

A++++++++ Service! We talked everyone. And I mean everyone to clean our home in the time frame we…read morehad before moving. If you are doing carpets call The Cleaners! If you are needing the home to cleaned, call The Cleaners!! If you need your full deposit back and a check out cleaning done...call The Cleaners!!! Scheduling was a breeze. Although they are busy, they will schedule you in. In our case we had less than a week before moving. They said they were booked the rest of the MONTH but would take time to find a way to squeeze us in. So we ended our talk and not long later she called us back with the excellent news. They are very competitive on pricing, and really they are probably the cheapest out there. Im hesitant to say the cheapest because all you yelpers will think, "well if they charge cheap they do cheap work..." NOT AT ALL. If they are busy and wind up leaving a message, get on yelp and leave them a message. Why are you still wanting to read more reviews. Just book these guys already! They take their time. They are efficient. They are respectful and most important to me, Honest!! I never yelp. I didnt even remember I had a yelp but I wanted to make sure to leave them a review because they earned it. Mahalo!

Learn from my experience! I hired them to perform move out…read morecleaning. I paid $660 for what turned out to be 4 hours of work. Even with that, they did such a poor job in the bathrooms that my new tenants are complaining.

I booked Aloha Pro Clean for move out cleaning for a total of $543.50 on May.24 and they did the…read morecleaning on May.26 had a walk through with Maka and it was already like 540ish by the time they finished so the sun was already going down and everything seemed cleaned and because it was late everything looked good and I was reassured by Maka that they cleaned what they could reach and you should get your full security deposit back(it's my fault for fully trusting and should've really checked thoroughly). Now on June.2 the landlord 3 way texted me and Maka taking pictures(pics on bottom)of what they missed, but on my receipt it says they done it. Now the landlord reached out to them to do the recleaning for them to charge an extra $300 turning a $543.50 job into a $843.50. Even though I was confirmed in person word of mouth from Maka that it's typical wear and tear and you should be getting your full security deposit back even though I specifically asked her. If you want to be out almost $1000 dollars and not get your full security deposit then book them. If not STAY FAR AWAY.