Stacey did an outstanding job on our couch and rug after both had seen their fair share of our dog…read moreat her worst (rain, mud, etc...) When he was done they looked better than new! He was also super quick to communicate, easy to schedule and coordinate with and provided excellent service and value. 100% my go to guy for cleaning services like this going forward. I'd add a sixth star if it were an option. Thank you again!

Red came on time as advertised and did a great job. I will definitely use him again whenever I…read moreneed carpets cleaned. Thank you for great service

Needed carpets cleaned with short turn around time for a move out inspection and Marcelo came thru…read moreand came the next day, even in the flash flooding rains, he lugged that machine up about 3 flights of stairs and was done in 1.5 hours. Awesome service. Highly recommend

Can I just say top notch service from beginning to end…read more I was looking for couch cleaning on top of a stain that was in my car. Yelp did it thing and send out a message to different cleaners. Marcelo was quick and responsive. He was honest about not sure if he could get the spot out of my car and the rate for my couch cleaner was affordable. He came early and was ready to go. He is very and nice and even my dogs liked him. They usually bark at guys. After he did the couch, he took a stab at my car and got the blue ink out. He also realize that my roof rack was loose and could be the reason for the leakage to my stain. I truly appreciate that as I did not notice it and I just got my new car. I highly recommend him for all our cleaning needs.

Fantastic service! Angus's turnaround time from the initial inquiry to the scheduled appointment is…read moreimpressive. We left a voicemail for a quote and were called back within the hour to discuss scheduling the cleaning for our sectional. Angus arrived promptly on the day of the appointment organized and ready to go. He was considerate and very professional throughout the cleaning. His work is incredible! He got stains out with ease and my couch looks brand new. Online payment was super easy, too. I can see us booking Angus for many services in the future!

Angus with Steam Masters Westside answered our Yelp inquiry quickly. He got us on his schedule and…read morecleaned approximately 1400 - 1500 sqft of 19 year old carpet in 3 hours. The difference in our carpet is beautiful! We've cleaned it ourselves over the years but it's no comparison to his equipment, product and expertise. Thank you Angus... we have high house self esteem!

Cory responded quickly, showed up on time, and did excellent work! Fair prices as well. Thank you!read more

Very good service and does a good job. Whenever I need my carpets cleaned this is who I call!!!read more

Scheduled to clean a property at 8am. They said it would take 3 hours. Waited 5 hours to hear back…read moreand heard nothing from them. Swung by the house and nothing was cleaned, no response from these people. I am selling this home and on a short deadline... unacceptable professionalism and I DO NOT recommend anyone use them u less you want your time wasted. Scammy and terrible professionalism by these people. Edit: they say I confirmed it when that is not true. They ignored my messages all day while I was waiting around. No response until this review was posted. You all see the screenshot. Be the judge. Good luck!

Marcelly did an amazing job cleaning of my home and cleaning the carpet as well. She responded…read morequickly to my request for a quote for carpet cleaning and move out cleaning. She was very professional as far as confirming the date and time that I needed her. There was no confusion about that! I would definitely recommend her for any move out and carpet cleaning!!

I hired him to clean my 2-bedroom unit and shampoo the carpets, and I was blown away by the…read moreresults. He worked like Superman -- fast, thorough, and professional. I would definitely hire him again.

The gentleman that did my kitchen and two bathrooms did an excellent job and I have hired him to do…read morea second cleaning next month. Very dependable and hard worker with attention to detail.

Mike got back to me right away. I needed him to do carpet cleaning for living room, 3 bedrooms,…read morecloset and stairs. Also asked him about sofa, love seat and recliner cleaning. His prices were very reasonable. On the day of. He called me to let me know he was running a little late. Which I respected. (At least he gave me a call) I was impressed with his work ethic. And would definitely use him again. Mahalo Mike *support local*

I needed my carpet cleaned badly, so I checked out the reviews on here and contacted several…read morepeople. This guy stood out from the rest in several ways: he quoted me an exact price and stuck with it and when I inquired about his availability he asked me what I needed and accommodated me. I am sure he could tell I was shocked. Sad to say, I am not used to such thoughtful customer service. I have dogs who have been sick this week and the evidence is gone. The carpets look brand new almost, certainly better than they did when I moved in. Mahalo Mr. Ige for a wonderful experience.

I cannot say enough good things about this service. He cleaned my sectional, two recliners, and two…read morearea rugs, and the results were AMAZING. I was honestly shocked at the difference -- everything looks refreshed and almost new again. What I appreciate just as much as the quality of his work is how respectful and professional he is. He takes pride in what he does, explains the process, and treats your home with care. This isn't the first time I've hired him either -- I used his services about two years ago, and I was just as impressed then. The consistency and quality over time really speak volumes. I highly recommend him and will absolutely continue to use his services.

Excellent service by Joe. He worked quality and efficiently. He explained what he was doing to do…read more I appreciated that he was honest. My living rooms looks new! It was so easy scheduling this appointment with Joe!

I don't own my place but I like to keep it clean and I am so thankful I called Clean Carpet Rx…read morebecause I had no idea how dirty my rug and my couch actually were...yikes! I must also add in that I am a perfectionist, crazy OCD, neat/clean freak and I vacuum everyday, but there is no amount of vacuuming that could've been done in order to do what Stephen and his crew did for my place! My appointment was easy to make and Stephen was able to fit me into his schedule that same week. He gave me an estimate over the phone and it was almost exact after the cleaning was done (which made me happy). I scheduled the cleaning to be completed when I was out of town, which worked out really well. I left a key for them to get in my place and clean and came home to (what felt like) a brand new couch and carpet! Take note that they do not move furniture, but they clean around it, so I moved a lot of my stuff into my kitchen so they could clean areas that normally wouldn't get cleaned (under my ottoman, my peloton, barstools, etc.) It also was cheaper to have my whole place done rather than just one couch or upholstery because they have to carry all the equipment into your place regardless, so minds well get more than one piece of furniture cleaned. Treat yourself...you deserve it!

I have been trying to contact this company for several weeks. Left messages, emails and have never…read morereceived a call back. If they are out of business they should say something on their website or directory. Ghosting customers is not customer friendly at all. Thumbs down on this company.

Customer Service is outstanding. The quality of cleaning is superior. My final inspection went…read moreincredibly quick. I remembered what the unit looked and smelled like when I moved in one year ago and Okihime matched it and the realtor knew that. The value was above reproach. Some cleaning companies want to see your mess, square footage, pictures, and don't want to waste their time meeting you. Okihime was the exact opposite. They beat out all competitors and I interviewed a lot of cleaners. They were eager for my business, they worked around my schedule. They didn't pussyfoot around square footage or request to see pictures. They didn't need a credit card to hold a date. They were straight-forward and honest. I pray that I do not need to move ever again as it is the most stressful thing in the world, but if I ever need to move or refer someone to get their places cleaned for a moving, I will always remember and refer them to Okihime Cleaning Services. Oh yes, one more thing, they were early for their appointment and I was on time. Which never happens with cleaners. If you want a company with integrity, honesty, a commitment for excellence, trust me and go with Okihime. If you choose to go with another company and it doesn't go as well as you expected, remember this review. The pictures speak for themselves. As far as the other reviews go that give less than 5-stars? The owners go out of their way to make things right. These customers hold resentment and are probably going through a rough patch in their lives. As I said before, moving is super stressful. Show some grace. I am so thankful for the work Okihime did on my place to have my unit. From start to finish. I put my project up. They contacted me within a few minutes. We talked. Set a date within 48 hours. And I passed final inspection. They worked hard and for their hard worked, I also provided optional gratuity. When you realize just how much hidden spots a professional cleaner can help you clean up to make your place pass an inspection, you'll be so grateful. Okihime is absolutely a life save. Thank you so much!!!! The value was amazing too. Budget friendly for Hawaii people.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more