We recently bought a townhouse and was going to be vacating our unit at the end of the month. I…read morewanted to make sure I hired a cleaner that was well-respected and trustworthy to get the job done (not to mention a small local business). I gave Andrew a call to get a quote, he asked all the right questions, how many rooms, bathrooms, do you need help packing etc? On cleaning day, I left the keys and Oahu Professionals went to work and oh boy, did they go to work. They did a phenomenal job, they got into all the nooks, crannies, and everything else in between. They pay very close attention to the details and you can tell they take lots of pride in their work. After buying our first home, I do not think we will be moving anytime soon, but I may consider them for a touch up.

Andrew Hayek did some work for me at my property and their work was reasonably priced and not bad,…read morebut I got to trust him and then he persuaded me to rent to him my property for a few months and what a disaster that was. He chronically lied to me, he broke every term of the lease in the first week, he filed TRO's against me based on total lies such as shutting off the water, which I never did. He didn't even show up for that hearing. These guys were troublemakers and they did not care about my place at all, they either stole my stuff or disposed of it which consisted of all kinds of supplies, tools, furniture, my personal things which they would not let me take out before they came in. I had just remodeled the property and was going to move in it myself, and the only reason I rented to them was because he promised he would make my property clean and beautiful like he found it because he has the equipment to clean the carpets, windows, yards etc. They totally ruined the carpets, the house reeked like dirty dogs and they did not clean the place when I finally got them out by an eviction. I couldn't believe they treated me like this and failed to pay rent after the first month. Horrible experience with Talmadge and Andrew and I would not recommend them to anyone because they chronically lied to me.

Horrible experience! He destroyed our expensive speaker while moving around our machine. He told us…read morehe would check with his insurance to see if they can pay to replace it but now his number doesn't work anymore. Now we need to buy a new speaker that cost way more then we spend on the cleaning.

Terrible workmanship with the cleaning of my sectional recliner sofa. When he was done steam…read morecleaning the sofa which only took about 30 minutes it looked almost the same,still very dirty.He had quote me $85 and after that I wasn't satisfied he didn't offer to reclean nor give me a discount on price. I had to hire a real professional company that cost $190 but the sofa came out looking brand new.It took them about 2 hours. Do not recommend this company.

As a vacation rental owner, were initially impressed with their sales pitch. Jason promised that as…read morelong as we provided pictures with explicit details, they would use a binder, prepared specifically for our property to go room by room and leave the property exactly the way we asked, to include any details that we wanted like watering our plants and checking the internet service each time as a final check. None of this ever never happened and we had to constantly remind them to do things the way that we had asked. There was one instance where the cleaning and staging were so bad, that we had to bring in a 2nd cleaner who worked alongside me to set things up the correct way, all within a very short window between guests. I eventually discovered that "VacayClean" does not actually do any of the work. They only subcontract other cleaners from other cleaning companies to come in and do the work for them! This realization explained why it was actually "MaidinOahu" doing the work when we called. "MaidnOahu" gave us a very professional response and a full refund for this day, which we were thoroughly pleased with. We agreed to continue to work with them after they agreed that they had not held up their end of the deal. Then, when we contacted VacayClean to book the next quarter's cleanings, we were told that they had no availability. We felt that this was obvious retaliation since their subcontracted cleaners had eaten the costs, leaving us without a vetted cleaning service for our upcoming bookings. This was perhaps the most unprofessional aspect of this entire experience. Overall, the first couple of cleanings were good, but none of the stagings that we had agreed upon were. Eventually, and with constant coaching, they came closer to the standard that they themselves had promised, but it was still nothing like the quality and reliability we had been promised by an extremely convincing sales pitch. Summary: There are an infinite number of good cleaning services in Waikiki. VacayClean is not one of these services since they are a cleaning service booking agency. We did not receive the services promised. I do not understand any of these 5 star comments, perhaps they are employees or friends since this was absolutely not the same experience that we had.

Love them! Jason and his team, Fallon and Kehau, are amazing professionals in the business. They…read morehave clear communication, attentive customer service, with impeccable attention to details, and are extremely responsive. We have used their deep cleaning and recurring services twice so far for a 4bdrm/2bthrm home, and already have booked again for upcoming cleanings. Jason is extremely responsive, and he even made suggestions on what home items we could use to save on costs in the long run, e.g. sturdy stone bath "rugs" that we can replace our white cotton ones with since ours get frayed and require constant cleaning, Citrus Magic Fallon showed us areas of the house that the last cleaner completely missed, e.g. parts of the stove under the burner grate, around the stove knobs, etc, and it was lovely to converse with them to learn some of their cleaning secrets/products. They are easy to work with and so far other reviews echo the same sentiments. We learned that they also do outdoor power washing services for the outside of the home, which we plan to do sometime soon. They can even do some outdoor cleaning if we need those services. Very happy with them, 5 stars for sure and would recommend to anyone else that needs cleaning!

I was getting my unit ready for renters coming in. I contacted Hawaii Cleaners 101 on Yelp…read moremessages. Dayane responded very quickly and answered my questions with a full detailed response of what they cover. Prices were competitive. Tip: pay in cash to avoid card fees. Dayane warned me of the card fees ahead of time but I had no time to take cash out. On the day of cleaning, clear communication was made before, during, and after. They were quick and got the job done thoroughly. I was impressed with how the got some long time tough stains out. Highly recommend. Quick, friendly, fairly priced service. Contact them ahead of time and they will accommodate. Thank you so much, Dayane!

Dayane was the first to respond to my Yelp business inquiry and all her continued responses were…read moreprompt as well. Her response time to do a deep cleaning at my 4 bdrm 2 bath house was excellent as I messaged on Saturday and she was able to accommodate my request as soon as possible that same Monday. Her prices were affordable and very competitive. All her hard work completed within 4 hours and as promised she focused on the areas I requested... Flooring, ceiling fans and inside windows. As a bonus she also cleaned our oven and our toaster oven too! Yay! I would hire her again for another deep cleaning in the future. Mahalo, Dayane!

8months pregnant and was helping my grandma who has a disability clean her home. Cleaner "John"…read morewith long hair, was one hour late, which we were actually completely fine with as we both had the day off but ultimately he did a terrible job. He walked back and forth between kitchen and small bathroom over and over for no reason (the only two rooms to be cleaned) and after one hour, said he was done with the bathroom. It looked like he took a Clorox wipe to the surface and mopped water. You couldnt even smell cleaners. He started grumbling about doing the kitchen which had nothing on floors, in oven, in sink etc saying it was a big job and I said well can't you do floors, oven, microwave, sinks as promised? He just stared at the microwave as if it was a big deal. I mean, you're a cleaner. His total lack of professionalism and lack of a quality job, he was very very slow moving, arriving, his total demeanor was lame and lazy. When reported (and sent pics) to owner, owner did not even apologize for our time wasted, showing up late or the terrible job. We had this "cleaner" leave early after only one hour bc I couldn't imagine what he would do in the next two hours on my wallet and the result wouldn't even be worth having him in my grandmas home.

Thank you for a job well done, super clean! Appreciate the…read moretime and attention given for an apartment move out. Kim

TAKE TIME Cleaning Service not only did a WONDERFUL job with cleaning my condo (525 square feet…read morewith a lanai of 169 square feet) but what makes them even more deserving of this review is their care in providing customer service. Henry and Angela care, are extremely polite, and will not end the job until they are satisfied with the end result. The grime on the jalousies and glass doors was overwhelming but now it is spotless, like crystal clear. Ever single area of the condo is spotless. EVERY SINGLE area, the appliances, every nook and cranny, the bathroom. They even cleaned the inside of the washer and dryer. I am extremely appreciative and everyone needs to give them a call when needing a cleaning service. Their rates were reasonable and they deserved more !!!

I called Take Time because they offer eco-friendly products. I had no idea what to expect, but I…read morenever imagined how great things would turn out. Henry and his wife Angela took two days to clean our entire house, all the windows and the carpet. I have never seen my house this clean! I highly recommend them!!

Great communication, great service. Definitely 10 out of 10., pricing is a deal and work is…read moresufficient. They cleaned my 3bd 2 bath 1200 sq rental in ample time ,including carpet cleaning and cleaning the enclosed garage that wasn't aprt of the list. Receipt provided via email, right on time for.my.move inspection If your in need, money in/move out or regular cleaning, hit them up. Very reliable and trustworthy....

I did not like this company at all and I don't recommend. The guy that came for a move out cleaning…read morewas extremely rude. The worst part was when I arranged this cleaning, I made sure I get a receipt upon payment but this did not happen. The guy just left complaining I am not patient. As I had to give a receipt to my management company, this was extremely important to have a receipt upon payment. Also, the level of cleaning was not good. It did not meet my expectations at all. I would have to take another hour to clean the floor to get rid of the dirts. I was expecting a professional cleaning but I felt like a person that does not really have experience. I was also expecting at least 2 people would come clean my unit. Considering the price, the cleanness and service are not really acceptable. The people that gave them a good rate may not have high standard for cleaning.

We are not happy. Going back today to clean it ourselves. & we did. it looks brand new and they…read morenever windex the mirrors we have to do that too

We had such a positive experience with Waikiki Cleaners. The owner, David, was very accommodating…read moreand flexible with our scheduling needs. We needed a whole-house deep cleaning for our guests that were coming within the week. On our cleaning day, Pedro was the first to arrive promptly at 9am. He introduced himself and asked what needed to be cleaned, and immediately got to work. He meticulously worked, detailing the bathrooms, dusting, scrubbing, and vacuuming. He was joined later in the day by Solomon, another polite, and efficient cleaner. The two worked on our home until it was sparking clean. They did a fantastic job and we could not be happier. I highly recommend Waikiki Cleaners for your home cleaning needs!