Found the Clean Sweeps team led by Carol - friendly, and amazingly efficient. The entire…read moreprocess--from initial contact to scheduling and confirming payment--was handled very professionally. The previous cleaners hired by my former tenants left the studio unit with greasy cabinets and countertops, food spills, trash, and accumulated dust, cobwebs, and soil that needed to be addressed to bring the unit to a reasonable move-out condition. So very thankful the Clean Sweep team was able to help me on short notice and take care of these remaining issues.

Yelp referred me to 4 companies so I decided on this company from their reviews and their website…read more From Yelp messages, my correspondence was with Cienna who gave me 2 quotes. 1st for cleaning rooms and vacuuming for $250. 2nd for cleaning rooms and windows and vacuuming for $275. She sent me an invoice via email to pay $100 deposit. On day of cleaning, Dennis texted me that his team of brother of sister were here. Male employee who was originally from Panama did a good job of cleaning 1 bathroom, cleaning windows and vacuuming for bedroom and living room. He called Dennis to let him know that 2nd bathroom with walk in shower was super dirty. Dennis texted me that I will be charged a little more for deep cleaning. Female employee did a great job on cleaning walk in shower Both of employees went over 2 hours by 30 minutes to finish. My amended invoice was $340.41 with tax.

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

The "new" owners of SNJ Cleaning Services (Eddie & Davlynn) have actually owned this business for a…read morefew years now, so I'm surprised there haven't been any updated reviews! Maybe everyone's best-kept-secret?? One of my friends is a monthly customer (carried over from the original owners) & said they were really good, so I actually bought one-time cleaning service for a few close friends that year, as extra special Christmas presents. Since then, everyone has had only good things to say...they're very easy to work with; hardworking, efficient & detail-oriented; overall great cleaning service. One friend even marveled that, not only did SNJ clean all around and under her husband's shoe rack, but they also arranged his shoes nicely on the rack (bc they were mostly scattered around the floor before that), lol! So when I needed to clean out a large room in our house on short notice--for my uncle to move in--we called SNJ for a "deep cleaning" service. When compared to about 4 other companies, their price was very reasonable ($350 for deep cleaning everything floor to ceiling, including the attached full-bath & kitchenette, plus $50 for carpet shampooing), and most importantly, Davlynn was able to schedule me for that very same weekend! (Really impressed that they work weekends too!) I'm not sure how they're doing estimates now--with COVID restrictions--but when I worked with them in early March 2020, Davlynn & Eddie also did on-site visits to provide free price quotes. On the day of service, Davlynn & her friend/assistant arrived about 15 minutes late, but they texted me ahead of time, to let me know they were running late. Davlynn did a quick walk around the room with me, as I pointed out some areas of concern, and noted that the carpet had some deeply stained areas that might need heavy duty cleaning. From start to finish, they spent about 4 hours cleaning everything in great detail, and Eddie also joined them to do the carpet cleaning. Everything was spic and span by the time they left, and we were very happy with the result. The only concern was that the carpet was still damp--because Eddie had gone over it a couple extra times, to try to get out those horrible stains--but they advised us to leave the windows open overnight to help everything dry out. Unfortunately, I think we should've used mor than just a ceiling fan to air out the place, because the carpet developed a really bad smell over the next few days. Didn't help that it rained that entire weekend too!! Eddie & Davlynn offered to come back the following weekend, to re-do the carpet, but ultimately we just decided to replace the carpet entirely. While it's unfortunate that the carpet ended up being a problem, they did offer to rectify it, and I don't really hold it against them. For regular cleaning needs, I would definitely call SNJ again.

Eddie and Davlynn are wonderful! I love their attention to detail and great service. I've enjoyed…read moregetting to know them over the last few years. Eddie is always considerate and they really know their stuff. He's has a wide array of knowledge on the right cleaning solutions even on some really horrific glue that kept coming up through the tiles. Highly recommend!

I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Customer Service is outstanding. The quality of cleaning is superior. My final inspection went…read moreincredibly quick. I remembered what the unit looked and smelled like when I moved in one year ago and Okihime matched it and the realtor knew that. The value was above reproach. Some cleaning companies want to see your mess, square footage, pictures, and don't want to waste their time meeting you. Okihime was the exact opposite. They beat out all competitors and I interviewed a lot of cleaners. They were eager for my business, they worked around my schedule. They didn't pussyfoot around square footage or request to see pictures. They didn't need a credit card to hold a date. They were straight-forward and honest. I pray that I do not need to move ever again as it is the most stressful thing in the world, but if I ever need to move or refer someone to get their places cleaned for a moving, I will always remember and refer them to Okihime Cleaning Services. Oh yes, one more thing, they were early for their appointment and I was on time. Which never happens with cleaners. If you want a company with integrity, honesty, a commitment for excellence, trust me and go with Okihime. If you choose to go with another company and it doesn't go as well as you expected, remember this review. The pictures speak for themselves. As far as the other reviews go that give less than 5-stars? The owners go out of their way to make things right. These customers hold resentment and are probably going through a rough patch in their lives. As I said before, moving is super stressful. Show some grace. I am so thankful for the work Okihime did on my place to have my unit. From start to finish. I put my project up. They contacted me within a few minutes. We talked. Set a date within 48 hours. And I passed final inspection. They worked hard and for their hard worked, I also provided optional gratuity. When you realize just how much hidden spots a professional cleaner can help you clean up to make your place pass an inspection, you'll be so grateful. Okihime is absolutely a life save. Thank you so much!!!! The value was amazing too. Budget friendly for Hawaii people.

I reached out last minute (less than a 24 hr notice) and she squeezed me in without hesitation. My…read moreplace was a total wreck from construction dust, moving boxes, and a shedding dog, but I came home to a literal sanctuary. Not a single pet hair or speck of dust in sight. My house feels so refreshed. If you're looking for someone who actually shows up and does an incredible job, she's the one. Super professional, super cool, will definitely be a returning customer.

I'm glad I found Tiny Cleaners! Very fast response through messages and easy to set up a time…read more Super friendly and great experience with this business.

First of all, do not hire this company. They are not prompt, and may not even show up like they did…read morewith me. I had a time slot, confirmed by the owner, Brad Young for a Sunday morning at 9. I waited and waited.....so about 9:30 I text the owner and after back and forth texts, two workers showed up about 1 p.m. Four hours after the schedule start time. They did an okay work, but nothing spectacular. Forgot to do several places so they returned the next day. What I was concerned about it the array of canned goods that went missing. I recall them asking me if I'd like them to throw it out, I also said to leave it on the side. When I checked my cupboards later on, a lot of food was missing. After further checking so was my gate remote. I do not know if they planned on coming back later to rob my place but at great expense I had the codes redone. They also dumped, I mean dumped a whole lot of stuff that they didn't put away on the counter so it was not usable. Terrible. They came next day and tried to remedy the situation, too late. Arguing with the Boss did no good, so we settled on a refund of $100.00 to me. I would not hire this company at all nor trust them alone in my home. I am now getting texts from the owner threatening to sue me for slander. This guy Brad is a bit too much if you write a bad review on his company. I've had about 7 texts in the last few minutes and two phone calls. If you hire them be prepared to deal with the wrath of his anger in the aftermath. I am not sabotaging the company nor trying to, I am simply stating my opinion of what transpired. Both of the items mentioned in their response was done on the second day so the matter that she references is MOOT. I understand that they are upset but so am I, numerous texts after this review was posted and two phone calls.

No, not at all, Nope!!! Don't hire them. Crappy service even worst customer service…read more On May 23rd After EIGHT hours...eight hours guys....and amount I won't even mention here on Yelp, my home was left still not clean. I emailed the person in charge Brad- with pictures, he called me right away- saying how upset he was as this was the second complaint within two weeks of the people who "cleaned" my home. He offered to have someone come within 2 hours and a partial refund and he would give me a call after he spoke to someone that could come out....2 hours go by...nothing no phone call or anything. So I ended up cleaning myself. I emailed he said he would call me back. NOTHING so, a few days go by, I email again- he says send address for partial refund-I did. Still nothing. Emailed 2 more times asking for receipt of service and refund and get an email back saying I'm threatening them?!?! It is now June 10th How long does it take to mail something in Hawaii FROM Hawaii. It's been 2 weeks! Take care of your customers and send me my refund.

I rarely leave negative reviews because I'm also a small business owner and will always make an…read moreattempt for resolution privately, but I feel other people should know about our experience since we can't get a response from the owner. My tenant hired this company for a move-out cleaning based on the existing 5-star Yelp reviews. Unfortunately, the cleaning was far below what would reasonably be expected for a move-out clean. During my inspection the day after cleaning, numerous areas had either been missed entirely or cleaned inadequately, including the oven, refrigerator (inside surrounding areas), stove, mirrors, faucets, ceiling fans, windows, window screens, floors, and other details. Because the apartment was not ready for the next tenant, an additional $250 in cleaning had to be arranged and deducted from the tenant's security deposit after she paid this company $400 plus a tip for a very small 2 bedroom apartment. This was my tenants first apartment and first experience hiring a professional cleaner so she didn't think she needed to inspect the work before sending the payment. The really disappointing part wasn't just the quality of the cleaning--it was how the company handled the situation. I called immediately while I was still at the property to give them the opportunity to return and correct the work. After explaining the issues, the person who answered the phone ended the call with what seemed like a sudden hang up. My subsequent calls went unanswered. I later received a text saying the owner would contact me, but no one ever did. I really tried to give them a chance to return. The tenant then emailed the company with a detailed list of the deficiencies, photos documenting the condition, and a request for reimbursement of the additional $250 she incurred. As of this review, there has been no resolution, they never replied to her. Mistakes happen, and no cleaning is perfect. What matters is whether a company stands behind its work when given the opportunity to make it right. Unfortunately, that was not our experience. If the company reaches out, takes responsibility, and reimburses my former tenant for the additional cleaning costs, I would be happy to update this review.

This company was hired for a deep clean ($400). They are the least professional company I've worked…read morewith. They sent us the incorrect payment info and expected us to pay them twice before they fixed their mistake. They sent many harassing text messages, voicemails, and even claimed (lied) that they had not been paid, when they had been paid but they had provided the wrong payment account. They also texted "F*** you" when they received their payment after their error was fixed (just a day after service). Had to block their numbers, it was that bad. We documented everything just in case. Their actual cleaning was decent, but I would never hire them again because they blamed and harassed us for their own mistake. Not sure this matters but they have 2 yelp profiles for the same business (same phone number, website).

Great service! Very professional! I would definitely recommend ! Scrub squad team cleaned my…read moreapartment and carpet. They did a great job, the apartment and carpet looked like new. Thank you again!

I used their services almost a year ago and I've been meaning to write a review ever since -…read morefinally getting around to it. I requested a quote from many companies prior to going with Scrub Squad. They were reasonably priced since what I was look for was more work than usual. I like to get my house professionally cleaned once a year and I am aware it is much more difficult to do a cleaning with stuff in it vs a move out. There were three people - 2 girls and 1 man who came to clean. They got more done in a four hour window than expected. Upon arrival, it was close to the beginning of the pandemic and they showed up in masks and kept them on the entire time, which was greatly appreciated. The gentleman went through the house asking for what I wanted done exactly and he told me it was a lot of work but that he'd do his best. I wasn't expecting EVERYTHING in four hours because what I wanted was A LOT! But, to my surprise when I arrived back home - I left with my two young kids to stay out of their way - they still had their masks on and the house was completely spotless. I plan on using them again and again as I got everything I wanted done at the price they quoted, they were on time and professional. I would completely recommend their service to anyone as I was extremely pleased with the end results.