I think this company is very rude and unprofessional. They offer move out cleaning service At $500…read more That is what I needed but got the run around. They showed up yesterday and said it would take three people to clean a 2 bedroom apartment. So they said they needed to reschedule the next day. A no show. An hour after the appointment time I sent them a text asking where they were. They were extremely rude and said they are a cleaning service not a junk removal service. The apartment is empty except for a few items in the fridge. Do not hire them!

This is the second time ( and I know it won't be the last time) I chose Pacific Cleaning. Last time…read morewas a month ago for my carpet due to my puppy's poop accident. Just moved out of my old apartment so I needed a detailed cleaning for the entire place. The team showed up and 4 hours later, I can't even recognize the place, it looked brand new, and I feel that it is cleaner than when I moved in!!! Even with the old kitchen vent was being scrubbed and cleaned !!! They are so detailed and cleaned every little corner that you can see!!!! The whole place smelled like new!!! Thank you Pacific Clean!!!!! Yall should choose their service and get your money worthy!!!

I started using Noelle and her team just over a year ago. We've now used her 5-6 times for regular…read moremaintenance and deep cleaning. My first experience was as a renter, the homeowner did not have the house we rented cleaned before we moved in. I requested quotes using the tools in Yelp and ended up with 5 separate estimates. For our first deep clean it was a two day job. (Yikes right?!?) she did all the windows and screens and carpets the first day. She came back on the second and did a deep clean inside. What a relief it was at the end of that day. It was around $700 and worth every single penny. I had her come back a few months later for a deep clean before my In-laws came to visit. I think she came back another time as well. Then we bought a home, the people who lived there before while surface clean was fantastic, they had cats. I am allergic to cats not just a little. Luckily the carpets were new. During the final inspections at the close, I found balls of hair behind the window blinds, around baseboards, behind toilets, on top of cabinets, under the fridge and stove etc. I called her a little freaked out and she showed up within 2 days and just tackled every possible surface she could think of. Wiped all the shutters, in and out of every closet and cabinet nook and cranny. Then a few days later did a full deep clean, including carpets at the house we moved out of. The homeowner said it was the best he'd seen in the 30+ years he'd been renting the home. It takes a minute to get my hubby comfortable with a "stranger" in the house. He works from home. But he's quite fond of Noelle. She's exceeded expectations regularly. The one challenge I would say is they tend to run about an hour later than their estimated arrival time. But that's kind of the deal living on Oahu.

Noelle is amazing and so is her team. Not only were they professional ,they were pleasant and…read moreexecuted the cleaning service flawlessly! -Noelle was responsive and answered all of my questions. -The Team was punctual and ready to work! - The house looked amazing and I passed my walk through with ease! I will definitely recommend Noelle/Waikiki Housekeeping for all future projects! Best wishes, Erica

Changed my initial review to four stars because I called multiple times for a receipt and I'm…read morealways told it will be sent to me, but never gets sent. This is definitely an issue with people who own a business and need a receipt for tax purposes.

Im so glad I found this company. Scheduling may be a challenge sometimes as the owner travels…read morebetween here and Japan. But dont give up! Keep trying until they call you back..its worth it. They were $100 less than the other company who quoted me and they do a phenominal job. The cleaners are very friendly and diligently work the entire time. Morgan spent over an hour just on my kitchen (our oven was a difficult disaster to clean), while her partner took care of our two bathrooms. They tag team cleaned the rooms and living room. They are so thorough in their services and pay great attention to detail. They even cleaned the top of our water heater which is tucked away in the utility closet lol no stone goes unturned with them. I highly recommend them to anyone. I read some reviews that complained of their delay in providing a receipt and/or returning phone calls. While I too had a bit of hold up, I honestly would still rather be patient and wait it out with them. Id rather wait a few days for a call back/receipt and pay a modest price for cleaning than get an immediate call/receipt from a company that is way more expensive. Dont be petty, yall. Their job and prices are worth it.

Halissia and Amanda are a dynamic duo team that will blow in, clean impeccably, and leave ur place…read moresparkling n grime free. I used them for the past 7 months and they were always timely, consistent and considerate of my personal property. Best of all they are pet-friendly! My dog loooooved them! If you're looking for a great job at a good price and consistency in schedule, look no further. These guys are the real deal.

So disappointing that they just don't back to you - Cleaning is okay but seemed like when I asked…read moreto "remember the mildew or to do a better job" the relationship - meaning they used to schedule & text me (I wanted monthly cleaning) yes that stopped. I refuse to run after a company that does an okay job. High point - the daughter is super nice. I am so over mediocre cleaning companies.

Do Not Book This Cleaning Service - Unprofessional, Incomplete Work, and Zero Accountability…read more I hired this company for a move-out cleaning of my 2-bedroom, 2-bath apartment at a quoted rate of $550. From the start, their lack of professionalism was apparent. 1. Late Arrival & Excuses: They were scheduled to arrive at 8:30 AM but only notified me at the exact time that they'd be late due to cleaning another place late the night before. They didn't show up until 10 AM, despite knowing I had taken time off work to be there. When I asked about compensation for the inconvenience, they suddenly mentioned waiving a "last-minute booking fee" - a charge I was never informed about until it was convenient for them. 2. Incomplete & Poor Cleaning: When I returned at 3 PM, the apartment was not properly cleaned despite being completely empty. Some of the worst issues included: * Kitchen drawers left untouched, still containing items. * Guest bathroom tub & washer/dryer covered in hair and dust. * Master shower left soaking wet with no attempt to dry it. * Floors still dirty--my feet were black just from walking around. * Sliding doors, window sills, and vents still filled with dirt and debris. * Microwave left filthy with chunks of food, including a piece of pizza. * Washer & dryer surfaces untouched--covered in dust and grime. 3. False Promises & Ghosting: * I still paid them $550 in cash plus a $50 tip, trusting their promise to return Monday at 9:30 AM for a touch-up. * Over the weekend, I found even more areas they had missed and messaged the owner. Instead of taking accountability, she responded with excuses and an attitude, claiming I was "overreacting." * On Monday morning, I texted two hours before the appointment with a list of areas needing attention. No response. * 9:50 AM: Texted again--no response. * Called twice--no answer. * They never showed up, never responded, and completely ghosted me. 4. Scam-Level Service & Unprofessionalism: This business is not experienced, not professional, and absolutely not worth your money. The owner is rude, dismissive, and unaccountable. If you want to waste your time and money on a half-done cleaning job with horrible customer service, then book them. Otherwise, stay far away. I paid $600 for nothing and had to clean my apartment myself after they left. This was a complete scam. Avoid at all costs. THIS WAS NOT A POST CONSTRUCTION CLEAN. There was minor droplets of paint on the floor that they agreed to clean. if they felt that cleaning the paint would be too much to cover and cause them to neglect other areas that were necessary to be clean for a move out clean, they should have communicated that to me ahead of time and then I would've agreed or disagree to either pay more or for them to not clean up the paint, instead that was not communicated. It was only stated after I expressed that I was dissatisfied with the work that they did . Mind you there was still paint on the floor afterwards anyway that I had to clean myself including the other areas they missed. again every time I found a fault in their work they justified it with whatever excuse that they could find. after posting this review from the owner basically telling me that she was going to give me a partial refund, but then she went on yelp and saw this review. after going back-and-forth, I explained to her that it's clear we are never going to see eye and if she can give me a half refund, she said that she did not feel that I deserved half a refund so I told her OK send me whatever the partial refund is that you were going to send and we can be done with this. She then LAUGHED AT MY MESSAGE and never refunded me. They were even sent videos and pictures of the home prior to showing up. Unfortunately I didn't take a lot of photos there was much more missed but that's because I didn't plan on making a review if they came and fixed everything. None of this is malicious it's just to warn others. I paid them and TIPPED them in good faith and ended up getting burned in the end.

I was in the hospital having my baby and O'ahu's Cleaning Services came and did the best deep…read moreclean! When I finally came home it was a few days later and the apartment still smells so fresh as if it was done that same day. I definitely will book with them again and am happy to recommend them! I've booked cleaning services before in other states I lived in, but I really prefer the team style of OCS here. They were communicative, honest, kind, and really did a great job. I'm very happy with the money spent as it's a super great value and won't hesitate to book their services again. ​

My house is SPOTLESS after Heaven Sent came by. thank you Judy and team, you blew my mind. My…read morehouse smells and looks perfect. I couldn't be happier with the outcome and will use this company over and over again!

If any of you are looking for cleaners for your Move-Out or on a more regular basis Pamela Shidu &…read moreMyra Colbert are AMAZING!! They did our move-out cleaning, the house looked awesome & we passed with flying colors. Pamela does all of the scheduling via calls or text. And both ladies were so great to work with and very friendly. Please let Pamela know I sent you. They will take great care of you.

Our place was in need of a cleaning. Taking a flyer, due to only a handful of Yelp reviews, I…read morecontacted Joane and to keep the review short and sweet, the experience could not have been better. First, communication was a breeze, always receiving a response within an hour, or two. Second, the price, for the service, was very reasonable. Third, the quality is amazing. Fourth, the workers were accommodating, efficient and made sure they met our expectations before leaving. Overall, a fantastic job and if you are require a cleaning, I highly recommend contacting Joane, and her team. No longer in search of a cleaning crew, my wife and I will be using The Cleaners LLC monthly, as we are more than happy with their all-around service.

A++++++++ Service! We talked everyone. And I mean everyone to clean our home in the time frame we…read morehad before moving. If you are doing carpets call The Cleaners! If you are needing the home to cleaned, call The Cleaners!! If you need your full deposit back and a check out cleaning done...call The Cleaners!!! Scheduling was a breeze. Although they are busy, they will schedule you in. In our case we had less than a week before moving. They said they were booked the rest of the MONTH but would take time to find a way to squeeze us in. So we ended our talk and not long later she called us back with the excellent news. They are very competitive on pricing, and really they are probably the cheapest out there. Im hesitant to say the cheapest because all you yelpers will think, "well if they charge cheap they do cheap work..." NOT AT ALL. If they are busy and wind up leaving a message, get on yelp and leave them a message. Why are you still wanting to read more reviews. Just book these guys already! They take their time. They are efficient. They are respectful and most important to me, Honest!! I never yelp. I didnt even remember I had a yelp but I wanted to make sure to leave them a review because they earned it. Mahalo!

Let me just start of saying that I am the worst procrastinator or maybe the Best at it makes more…read moresense. I was in need of a cleaning service n I needed it done in less than 5 days. And let me just say this was the easiest part of the move. Tai was super super helpful, replied within minutes of my inquiries. Long story short when I am in need of a cleaning service I will most definitely ust them again. Thank you.

Awesome job! Will definitely use this service anytime we move. Also refer everyone we know! Took…read moreonly a couple hours to clean out the whole house! I have 2 dogs and my roommate has 1. When we first moved in to our apartment fully covered with carpet, It was a bit of a job to train our dogs to be potty trained. Eventually there grew an odor and when you came into the apartment you knew there were a few dogs living here. We tried water vacuums, lots of air freshener, anything you could think of. Also walking on the carpet, it did not feel the same from when we first moved in. We even had water damage that was untreated for several months. Its was so bad to the point we never sat on the floor unless we had a thick blanket/mat to sit on and we had indoor slippers. (I know its embarassing) We contacted Tai and he responded very quickly!. He was very friendly and gave us a quote that was very affordable. It took a while for us to figure out a date for them to come in and clean the house, Tai was very patient with us. We also only gave him a 2 week notice and he was able to squeeze us in so we could meet our deadline! That was the best! When we came back after the job was done the odor was gone. And the floor felt nice. I was able to go down on my knees and smell the floor. Not to mention it was quick! It was crazy how fast and how well it was done! Overall, very quick responses, very nice, and very good job!