Ann from Wave Pro cleaned my apartment when I moved out and she did such a great job! She spent a…read morelot of time on the tough spots like the toilet, shower/tub, window screens, fridge, and oven that had years of stains. She brought different tools and cleaners to tackle everything, and the place looked amazing after. It's a 1b1b apartment and she got it all done in about 3 hours for a really good price. Definitely recommend Ann if you need a solid move-out clean!

They were the only one to make the effort to come look at the unit for my mandatory move-out…read morecleaning. Everyone similar with their quote being on the lower end. Did more than a FABULOUS job taking the time to send me pics on each area. The carpet stains that I thought was permanent, that I had tolerated for 2+ years were GONE! I should've just had them come prior to my move-in as well. Team of two were on time, very pleasant. Even took the time to drop off things I had accidently left behind, the following day - so thoughtful! I ended up raving about them to the property management person and my real estate agent :) Can not recommend enough!!!

Dianna was responsive from the moment I contacted her on a holiday for a quote. Her price was…read morereasonable and I was able to book a move out cleaning service over text. Dianna arrived on time on the scheduled day and remained committed to what she said she was going to complete. Although the condo unit has high ceilings and a lot of windows, she was able to clean them all. She completed the day with a walk-through with us to do final touch ups. I will continue to consider her service for other properties and friends. Thank you Dianna!

I had messaged Dianna earlier this week requesting some help with my toilets. They had built up…read morequite a bit of hard water stains and no matter what I tried I wasn't successful in removing it. She came in and in under an hour she had one of my toilets completely spotless and the other one (the worse one of the two) near perfect. I was impressed with how quickly and quietly she worked. I would highly recommend her if you need cleaning!

Noelle is amazing and so is her team. Not only were they professional ,they were pleasant and…read moreexecuted the cleaning service flawlessly! -Noelle was responsive and answered all of my questions. -The Team was punctual and ready to work! - The house looked amazing and I passed my walk through with ease! I will definitely recommend Noelle/Waikiki Housekeeping for all future projects! Best wishes, Erica

I started using Noelle and her team just over a year ago. We've now used her 5-6 times for regular…read moremaintenance and deep cleaning. My first experience was as a renter, the homeowner did not have the house we rented cleaned before we moved in. I requested quotes using the tools in Yelp and ended up with 5 separate estimates. For our first deep clean it was a two day job. (Yikes right?!?) she did all the windows and screens and carpets the first day. She came back on the second and did a deep clean inside. What a relief it was at the end of that day. It was around $700 and worth every single penny. I had her come back a few months later for a deep clean before my In-laws came to visit. I think she came back another time as well. Then we bought a home, the people who lived there before while surface clean was fantastic, they had cats. I am allergic to cats not just a little. Luckily the carpets were new. During the final inspections at the close, I found balls of hair behind the window blinds, around baseboards, behind toilets, on top of cabinets, under the fridge and stove etc. I called her a little freaked out and she showed up within 2 days and just tackled every possible surface she could think of. Wiped all the shutters, in and out of every closet and cabinet nook and cranny. Then a few days later did a full deep clean, including carpets at the house we moved out of. The homeowner said it was the best he'd seen in the 30+ years he'd been renting the home. It takes a minute to get my hubby comfortable with a "stranger" in the house. He works from home. But he's quite fond of Noelle. She's exceeded expectations regularly. The one challenge I would say is they tend to run about an hour later than their estimated arrival time. But that's kind of the deal living on Oahu.

Halissia and Amanda are a dynamic duo team that will blow in, clean impeccably, and leave ur place…read moresparkling n grime free. I used them for the past 7 months and they were always timely, consistent and considerate of my personal property. Best of all they are pet-friendly! My dog loooooved them! If you're looking for a great job at a good price and consistency in schedule, look no further. These guys are the real deal.

So disappointing that they just don't back to you - Cleaning is okay but seemed like when I asked…read moreto "remember the mildew or to do a better job" the relationship - meaning they used to schedule & text me (I wanted monthly cleaning) yes that stopped. I refuse to run after a company that does an okay job. High point - the daughter is super nice. I am so over mediocre cleaning companies.

Changed my initial review to four stars because I called multiple times for a receipt and I'm…read morealways told it will be sent to me, but never gets sent. This is definitely an issue with people who own a business and need a receipt for tax purposes.

Im so glad I found this company. Scheduling may be a challenge sometimes as the owner travels…read morebetween here and Japan. But dont give up! Keep trying until they call you back..its worth it. They were $100 less than the other company who quoted me and they do a phenominal job. The cleaners are very friendly and diligently work the entire time. Morgan spent over an hour just on my kitchen (our oven was a difficult disaster to clean), while her partner took care of our two bathrooms. They tag team cleaned the rooms and living room. They are so thorough in their services and pay great attention to detail. They even cleaned the top of our water heater which is tucked away in the utility closet lol no stone goes unturned with them. I highly recommend them to anyone. I read some reviews that complained of their delay in providing a receipt and/or returning phone calls. While I too had a bit of hold up, I honestly would still rather be patient and wait it out with them. Id rather wait a few days for a call back/receipt and pay a modest price for cleaning than get an immediate call/receipt from a company that is way more expensive. Dont be petty, yall. Their job and prices are worth it.

Do Not Book This Cleaning Service - Unprofessional, Incomplete Work, and Zero Accountability…read more I hired this company for a move-out cleaning of my 2-bedroom, 2-bath apartment at a quoted rate of $550. From the start, their lack of professionalism was apparent. 1. Late Arrival & Excuses: They were scheduled to arrive at 8:30 AM but only notified me at the exact time that they'd be late due to cleaning another place late the night before. They didn't show up until 10 AM, despite knowing I had taken time off work to be there. When I asked about compensation for the inconvenience, they suddenly mentioned waiving a "last-minute booking fee" - a charge I was never informed about until it was convenient for them. 2. Incomplete & Poor Cleaning: When I returned at 3 PM, the apartment was not properly cleaned despite being completely empty. Some of the worst issues included: * Kitchen drawers left untouched, still containing items. * Guest bathroom tub & washer/dryer covered in hair and dust. * Master shower left soaking wet with no attempt to dry it. * Floors still dirty--my feet were black just from walking around. * Sliding doors, window sills, and vents still filled with dirt and debris. * Microwave left filthy with chunks of food, including a piece of pizza. * Washer & dryer surfaces untouched--covered in dust and grime. 3. False Promises & Ghosting: * I still paid them $550 in cash plus a $50 tip, trusting their promise to return Monday at 9:30 AM for a touch-up. * Over the weekend, I found even more areas they had missed and messaged the owner. Instead of taking accountability, she responded with excuses and an attitude, claiming I was "overreacting." * On Monday morning, I texted two hours before the appointment with a list of areas needing attention. No response. * 9:50 AM: Texted again--no response. * Called twice--no answer. * They never showed up, never responded, and completely ghosted me. 4. Scam-Level Service & Unprofessionalism: This business is not experienced, not professional, and absolutely not worth your money. The owner is rude, dismissive, and unaccountable. If you want to waste your time and money on a half-done cleaning job with horrible customer service, then book them. Otherwise, stay far away. I paid $600 for nothing and had to clean my apartment myself after they left. This was a complete scam. Avoid at all costs. THIS WAS NOT A POST CONSTRUCTION CLEAN. There was minor droplets of paint on the floor that they agreed to clean. if they felt that cleaning the paint would be too much to cover and cause them to neglect other areas that were necessary to be clean for a move out clean, they should have communicated that to me ahead of time and then I would've agreed or disagree to either pay more or for them to not clean up the paint, instead that was not communicated. It was only stated after I expressed that I was dissatisfied with the work that they did . Mind you there was still paint on the floor afterwards anyway that I had to clean myself including the other areas they missed. again every time I found a fault in their work they justified it with whatever excuse that they could find. after posting this review from the owner basically telling me that she was going to give me a partial refund, but then she went on yelp and saw this review. after going back-and-forth, I explained to her that it's clear we are never going to see eye and if she can give me a half refund, she said that she did not feel that I deserved half a refund so I told her OK send me whatever the partial refund is that you were going to send and we can be done with this. She then LAUGHED AT MY MESSAGE and never refunded me. They were even sent videos and pictures of the home prior to showing up. Unfortunately I didn't take a lot of photos there was much more missed but that's because I didn't plan on making a review if they came and fixed everything. None of this is malicious it's just to warn others. I paid them and TIPPED them in good faith and ended up getting burned in the end.

I was in the hospital having my baby and O'ahu's Cleaning Services came and did the best deep…read moreclean! When I finally came home it was a few days later and the apartment still smells so fresh as if it was done that same day. I definitely will book with them again and am happy to recommend them! I've booked cleaning services before in other states I lived in, but I really prefer the team style of OCS here. They were communicative, honest, kind, and really did a great job. I'm very happy with the money spent as it's a super great value and won't hesitate to book their services again. ​

My house is SPOTLESS after Heaven Sent came by. thank you Judy and team, you blew my mind. My…read morehouse smells and looks perfect. I couldn't be happier with the outcome and will use this company over and over again!

If any of you are looking for cleaners for your Move-Out or on a more regular basis Pamela Shidu &…read moreMyra Colbert are AMAZING!! They did our move-out cleaning, the house looked awesome & we passed with flying colors. Pamela does all of the scheduling via calls or text. And both ladies were so great to work with and very friendly. Please let Pamela know I sent you. They will take great care of you.

My husband and I just completed renovation of our forever home and researched cleaners on Yelp for…read morea post construction clean. We interviewed 4 cleaners. We really liked Ingrid and Jesse the most from our in person interview, and hired them despite being close to double the price of the next lower bid because we had hoped to have them as our long term house cleaners. They came and cleaned the house doing a decent clean as if it were a general home clean but they did not do a thorough post-construction clean, which was clearly what they had estimated for. After the clean, there were tape residues left throughout the house on tile floors and counter tops (some shown below are more visible because of subsequent dirt accumulation). There were grout residues on most tile surfaces. And, several other small cleaning details were overlooked that shouldn't have been. As busy as we were during the move, I didn't address this until I received the invoice a month later. I sent an email to Ingrid over 3 weeks ago about our disappointment in their services and followed up with a text, and I still have not received follow-up. I can't recommend their services to anyone.

If I could give 10 stars, I would!!!…read more This company proved to be professional and kept their word from start to finish. Ingrid was very communicative, thorough, patient, and friendly. I needed her services because my Mom had recently passed and my condo needed some serious cleaning TLC! She sent a crew as proposed, however the scope of the cleaning project changed somewhat. Her site manager, Zenon, was wonderful at asking questions and being very thorough as we walked through my home. He offered additional suggestions where appropriate and listened to my needs. He was incredibly polite, kind, and attentive, showing incredible attention to detail with each new room we walked. Zenon reported back to Ingrid the small changes that he recommended based upon now being in the space, and Ingrid communicated back to me that everything was good to go. The team of three men worked hard the entire time. There was no down time - I could hear vacuuming and mopping and activity going on continuously. They were very careful with my personal belongings and respectful of my home at all times. I plan to use them for my regular cleaning needs monthly and for a future additional deep clean in about two or three months from now. Their customer service has earned my ultimate trust 100%. The total final cost came in at the lower end of Ingrid's estimated quote, and although I did not necessarily expect that, it was a pleasant surprise. Zenon also shared that they can move/haul away unwanted items. I know I will need their services in this area too at some point in the next year. One last thing: YOU GET WHAT YOU PAY FOR. Read that again. There is no discount when it comes to certain things, and I believe housekeeping is one of those things! If you are trusting professionals to do a good job, not break or damage your things, and wanting them to not use cheap chemicals on your personal belongings and in your home, you need to pay for it. The price I paid was the amount of my budget I had hoped to spend. Don't cut corners when it comes to this! I cannot stress this enough.