Our place was in need of a cleaning. Taking a flyer, due to only a handful of Yelp reviews, I…read morecontacted Joane and to keep the review short and sweet, the experience could not have been better. First, communication was a breeze, always receiving a response within an hour, or two. Second, the price, for the service, was very reasonable. Third, the quality is amazing. Fourth, the workers were accommodating, efficient and made sure they met our expectations before leaving. Overall, a fantastic job and if you are require a cleaning, I highly recommend contacting Joane, and her team. No longer in search of a cleaning crew, my wife and I will be using The Cleaners LLC monthly, as we are more than happy with their all-around service.

A++++++++ Service! We talked everyone. And I mean everyone to clean our home in the time frame we…read morehad before moving. If you are doing carpets call The Cleaners! If you are needing the home to cleaned, call The Cleaners!! If you need your full deposit back and a check out cleaning done...call The Cleaners!!! Scheduling was a breeze. Although they are busy, they will schedule you in. In our case we had less than a week before moving. They said they were booked the rest of the MONTH but would take time to find a way to squeeze us in. So we ended our talk and not long later she called us back with the excellent news. They are very competitive on pricing, and really they are probably the cheapest out there. Im hesitant to say the cheapest because all you yelpers will think, "well if they charge cheap they do cheap work..." NOT AT ALL. If they are busy and wind up leaving a message, get on yelp and leave them a message. Why are you still wanting to read more reviews. Just book these guys already! They take their time. They are efficient. They are respectful and most important to me, Honest!! I never yelp. I didnt even remember I had a yelp but I wanted to make sure to leave them a review because they earned it. Mahalo!

I think this company is very rude and unprofessional. They offer move out cleaning service At $500…read more That is what I needed but got the run around. They showed up yesterday and said it would take three people to clean a 2 bedroom apartment. So they said they needed to reschedule the next day. A no show. An hour after the appointment time I sent them a text asking where they were. They were extremely rude and said they are a cleaning service not a junk removal service. The apartment is empty except for a few items in the fridge. Do not hire them!

This is the second time ( and I know it won't be the last time) I chose Pacific Cleaning. Last time…read morewas a month ago for my carpet due to my puppy's poop accident. Just moved out of my old apartment so I needed a detailed cleaning for the entire place. The team showed up and 4 hours later, I can't even recognize the place, it looked brand new, and I feel that it is cleaner than when I moved in!!! Even with the old kitchen vent was being scrubbed and cleaned !!! They are so detailed and cleaned every little corner that you can see!!!! The whole place smelled like new!!! Thank you Pacific Clean!!!!! Yall should choose their service and get your money worthy!!!

Needed cleaning last minute and they did such a great job i would totally recommend this company,…read more looking forward to having them as my regular cleaners.

I highly recommend 808 Dust Bunnies. Marlene and Chris are very responsive and came within a few…read morehours when I had an unexpected last minute need for house cleaning. They do an exceptional job AND are so kind and great to work with. Really happy to support a small, native business and recommend you do the same and hire them!

Absolutely outstanding service! I cannot recommend this cleaning service highly enough. From the…read moremoment I contacted them, the communication was prompt and professional. The team arrived right on time and went above and beyond to ensure every corner of my home sparkled. Their attention to detail was impeccable, and they even tackled areas I hadn't thought to mention. I was truly impressed by their efficiency and dedication to providing top-notch service. If you're looking for a cleaning service that delivers exceptional results every time, look no further! Five stars all the way! **They also took our belongs we were going to trow out to Good Will**

Great communication, great service. Definitely 10 out of 10., pricing is a deal and work is…read moresufficient. They cleaned my 3bd 2 bath 1200 sq rental in ample time ,including carpet cleaning and cleaning the enclosed garage that wasn't aprt of the list. Receipt provided via email, right on time for.my.move inspection If your in need, money in/move out or regular cleaning, hit them up. Very reliable and trustworthy....

I did not like this company at all and I don't recommend. The guy that came for a move out cleaning…read morewas extremely rude. The worst part was when I arranged this cleaning, I made sure I get a receipt upon payment but this did not happen. The guy just left complaining I am not patient. As I had to give a receipt to my management company, this was extremely important to have a receipt upon payment. Also, the level of cleaning was not good. It did not meet my expectations at all. I would have to take another hour to clean the floor to get rid of the dirts. I was expecting a professional cleaning but I felt like a person that does not really have experience. I was also expecting at least 2 people would come clean my unit. Considering the price, the cleanness and service are not really acceptable. The people that gave them a good rate may not have high standard for cleaning.

As a vacation rental owner, were initially impressed with their sales pitch. Jason promised that as…read morelong as we provided pictures with explicit details, they would use a binder, prepared specifically for our property to go room by room and leave the property exactly the way we asked, to include any details that we wanted like watering our plants and checking the internet service each time as a final check. None of this ever never happened and we had to constantly remind them to do things the way that we had asked. There was one instance where the cleaning and staging were so bad, that we had to bring in a 2nd cleaner who worked alongside me to set things up the correct way, all within a very short window between guests. I eventually discovered that "VacayClean" does not actually do any of the work. They only subcontract other cleaners from other cleaning companies to come in and do the work for them! This realization explained why it was actually "MaidinOahu" doing the work when we called. "MaidnOahu" gave us a very professional response and a full refund for this day, which we were thoroughly pleased with. We agreed to continue to work with them after they agreed that they had not held up their end of the deal. Then, when we contacted VacayClean to book the next quarter's cleanings, we were told that they had no availability. We felt that this was obvious retaliation since their subcontracted cleaners had eaten the costs, leaving us without a vetted cleaning service for our upcoming bookings. This was perhaps the most unprofessional aspect of this entire experience. Overall, the first couple of cleanings were good, but none of the stagings that we had agreed upon were. Eventually, and with constant coaching, they came closer to the standard that they themselves had promised, but it was still nothing like the quality and reliability we had been promised by an extremely convincing sales pitch. Summary: There are an infinite number of good cleaning services in Waikiki. VacayClean is not one of these services since they are a cleaning service booking agency. We did not receive the services promised. I do not understand any of these 5 star comments, perhaps they are employees or friends since this was absolutely not the same experience that we had.

Love them! Jason and his team, Fallon and Kehau, are amazing professionals in the business. They…read morehave clear communication, attentive customer service, with impeccable attention to details, and are extremely responsive. We have used their deep cleaning and recurring services twice so far for a 4bdrm/2bthrm home, and already have booked again for upcoming cleanings. Jason is extremely responsive, and he even made suggestions on what home items we could use to save on costs in the long run, e.g. sturdy stone bath "rugs" that we can replace our white cotton ones with since ours get frayed and require constant cleaning, Citrus Magic Fallon showed us areas of the house that the last cleaner completely missed, e.g. parts of the stove under the burner grate, around the stove knobs, etc, and it was lovely to converse with them to learn some of their cleaning secrets/products. They are easy to work with and so far other reviews echo the same sentiments. We learned that they also do outdoor power washing services for the outside of the home, which we plan to do sometime soon. They can even do some outdoor cleaning if we need those services. Very happy with them, 5 stars for sure and would recommend to anyone else that needs cleaning!

Do Not Book This Cleaning Service - Unprofessional, Incomplete Work, and Zero Accountability…read more I hired this company for a move-out cleaning of my 2-bedroom, 2-bath apartment at a quoted rate of $550. From the start, their lack of professionalism was apparent. 1. Late Arrival & Excuses: They were scheduled to arrive at 8:30 AM but only notified me at the exact time that they'd be late due to cleaning another place late the night before. They didn't show up until 10 AM, despite knowing I had taken time off work to be there. When I asked about compensation for the inconvenience, they suddenly mentioned waiving a "last-minute booking fee" - a charge I was never informed about until it was convenient for them. 2. Incomplete & Poor Cleaning: When I returned at 3 PM, the apartment was not properly cleaned despite being completely empty. Some of the worst issues included: * Kitchen drawers left untouched, still containing items. * Guest bathroom tub & washer/dryer covered in hair and dust. * Master shower left soaking wet with no attempt to dry it. * Floors still dirty--my feet were black just from walking around. * Sliding doors, window sills, and vents still filled with dirt and debris. * Microwave left filthy with chunks of food, including a piece of pizza. * Washer & dryer surfaces untouched--covered in dust and grime. 3. False Promises & Ghosting: * I still paid them $550 in cash plus a $50 tip, trusting their promise to return Monday at 9:30 AM for a touch-up. * Over the weekend, I found even more areas they had missed and messaged the owner. Instead of taking accountability, she responded with excuses and an attitude, claiming I was "overreacting." * On Monday morning, I texted two hours before the appointment with a list of areas needing attention. No response. * 9:50 AM: Texted again--no response. * Called twice--no answer. * They never showed up, never responded, and completely ghosted me. 4. Scam-Level Service & Unprofessionalism: This business is not experienced, not professional, and absolutely not worth your money. The owner is rude, dismissive, and unaccountable. If you want to waste your time and money on a half-done cleaning job with horrible customer service, then book them. Otherwise, stay far away. I paid $600 for nothing and had to clean my apartment myself after they left. This was a complete scam. Avoid at all costs. THIS WAS NOT A POST CONSTRUCTION CLEAN. There was minor droplets of paint on the floor that they agreed to clean. if they felt that cleaning the paint would be too much to cover and cause them to neglect other areas that were necessary to be clean for a move out clean, they should have communicated that to me ahead of time and then I would've agreed or disagree to either pay more or for them to not clean up the paint, instead that was not communicated. It was only stated after I expressed that I was dissatisfied with the work that they did . Mind you there was still paint on the floor afterwards anyway that I had to clean myself including the other areas they missed. again every time I found a fault in their work they justified it with whatever excuse that they could find. after posting this review from the owner basically telling me that she was going to give me a partial refund, but then she went on yelp and saw this review. after going back-and-forth, I explained to her that it's clear we are never going to see eye and if she can give me a half refund, she said that she did not feel that I deserved half a refund so I told her OK send me whatever the partial refund is that you were going to send and we can be done with this. She then LAUGHED AT MY MESSAGE and never refunded me. They were even sent videos and pictures of the home prior to showing up. Unfortunately I didn't take a lot of photos there was much more missed but that's because I didn't plan on making a review if they came and fixed everything. None of this is malicious it's just to warn others. I paid them and TIPPED them in good faith and ended up getting burned in the end.

I was in the hospital having my baby and O'ahu's Cleaning Services came and did the best deep…read moreclean! When I finally came home it was a few days later and the apartment still smells so fresh as if it was done that same day. I definitely will book with them again and am happy to recommend them! I've booked cleaning services before in other states I lived in, but I really prefer the team style of OCS here. They were communicative, honest, kind, and really did a great job. I'm very happy with the money spent as it's a super great value and won't hesitate to book their services again. ​

We are not happy. Going back today to clean it ourselves. & we did. it looks brand new and they…read morenever windex the mirrors we have to do that too

We had such a positive experience with Waikiki Cleaners. The owner, David, was very accommodating…read moreand flexible with our scheduling needs. We needed a whole-house deep cleaning for our guests that were coming within the week. On our cleaning day, Pedro was the first to arrive promptly at 9am. He introduced himself and asked what needed to be cleaned, and immediately got to work. He meticulously worked, detailing the bathrooms, dusting, scrubbing, and vacuuming. He was joined later in the day by Solomon, another polite, and efficient cleaner. The two worked on our home until it was sparking clean. They did a fantastic job and we could not be happier. I highly recommend Waikiki Cleaners for your home cleaning needs!