I did my research before ordering flowers for my daughter and chose Lily of the Valley because I…read morewanted to support a local small business. Unfortunately, my experience was very disappointing from start to finish. When I first called, I was placed on hold for almost 10 minutes by a young girl only to have somebody pick up the phone and hang up on me without saying a word. When I called back, a different person answered and transferred me back to the same young girl, who seemed bothered and uninterested in helping. She kept speaking over me while I was trying to convey what I was hoping for and repeatedly tried to upsell me even after I clearly explained my budget of $150. This was not my idea of a grand gesture for a birthday gift. I specifically asked for peonies to be the centerpiece, and what was delivered felt lackluster, underwhelming, and lacking creativity. The arrangement my daughter received looked much smaller and far less impressive than what I expected for the price paid and the expectations set. It did not feel grand or special at all. Overall, the customer service and final product did not match the experience I hoped for. I will not be using their services again. Edit: I've also included the pink bouquet I purchased from Imagine Flowers (Scottsdale) at the same price, delivery included.

I received the most breathtaking bouquet from this florist. It was filled with stunning roses and…read morerare rose lilies, arranged in the most elegant and artistic way I have ever seen. The design was absolutely exquisite and the quality of the flowers was beyond anything I've received before. The attention to detail and the choice of such unique, rare blooms made this bouquet feel incredibly special and luxurious. It was truly the most beautiful and elegant floral arrangement I have ever been given. I would hands down recommend this amazing florist over any other shop in the valley or anywhere in Arizona. If you want something truly extraordinary, this is the place to go!!!! God bless this amazingly artistic flower shop!

I rarely send flowers as practice or gesture to express my loving touch; my lovable side... Partly…read morebecause my mom isn't really into them and neither are any of my sisters... Cool. Anyways, one of my lifelong, close friends -- an epitome in camaraderie and deep amity -- received very painful news today that her brother passed from Nature to Eternity earlier this morning. Instantly, her heartfelt pain was mine. Gazing pensively out of my window into the distance, I wondered how could I send her a pick-me-up as she lives on one side of The Mississippi Divide and I live on the other... Conundrums. After some Yelp surfing, I placed a call to Lighthouse Flower Shop five minutes before they were scheduled to open, spoke to Lisa, and she treated me like the most important being in the vast galaxy. Nice. Following small talk, chuckles, and giggles -- all confirmation signs, perhaps, from the Universe -- I knew I was in the right place, a precious place. Yes. Thought for a minute about the tone to a measured memo, a nice note, for the card. Then placed my order at a terrific price, and sat back and waited like a precocious plumb nine year old waiting for the magic to happen on Christmas, notwithstanding the ache and pain my friend was embracing and enduring! Life. Long story short: My dear friend loved the gesture and the floral arrangement saying, "The flowers are beautiful. My goodness. Thank you... my heart is glowing because someONE (you) wanted to show me your heart... genuinely." Awe. And the rest speaks for itself. (Insert happy faces, red hearts, and blue people hugs here. Go nuts!)

On behalf of my church membership, I ordered a flower arrangement delivered to a memorial service…read more This was my first order with Lighthouse. The lady (assume owner) was knowledgeable and very accommodating to my budget. I felt very comfortable with her recommendations. She provided a beautiful arrangement that was exactly what I was looking for. She even sent me a lovely photo. I am so happy I found Lighthouse! Highly recommend!

I've gotten flowers from this company on several different occasions and every time flowers were…read morereally fresh. They have beautiful and stylish arrangements, it's easy to find something in store ( not on the holidays tho! order in advance) when you need flowers last minute. They're happy to make an arrangement to for your budget and style, I find that super convenient. They are very customer oriented and make sure you love your bouquet. service feels very personal, they really care. Highly recommended

I won't give lower than three stars since we didn't end up booking with them and I can't judge the…read morequality of their floral arrangements, but the service itself easily earned a one-star review. They were difficult to communicate with, surprisingly unprofessional, and even asked us to drop everything in the middle of a workday under the guise of "respecting our time." If you can manage to successfully schedule a consultation, they might be great. However, they seriously need to implement a proper booking system if they can't honor the appointment times they offer.

RD is so helpful and sweet. Told them why we were sending something and immediately they were…read moresympathetic. Definitely not your average order. Gave them my budget including delivery- went with a handmade LARGE living catus arrangement and it ended up being spectacular. Just received a lovely and personalized thank you card from them including a cute Keychain you can tap on your phone to make future orders easy, plus a discount code for future. Not a lot of people, let alone businesses do that these days. In a time of crazy, healing and heart break their kindness and appreciation is warmly received. Highly recommend! Thank you again!

Don't walk, but RUN to this location if you have any floral needs. My boyfriend ordered for a "just…read morebecause bouquet" when he was planning to stay for a long weekend when I hosted Thanksgiving at my place. I try not to look at price point as it's the thought that counts, but he said it is comparable to other locations both in Arizona and Florida (work trips) that he has ordered for me this year. Thank you for the not one, but two plant food packets as my flowers lasted over a week! Truly amazing vibrancy that lasted so long that I had to document in various photos. My boyfriend and I agree - no need to look around for another florist. Also, they hand wrote and sent my boyfriend a note saying thank you. Truly remarkable service and they were very communicative as they delivered while I was at work. This is THE place when ordering to my house! Which I love as I recall this business being next to my family's jewelry store (Kyhn's Jeweler's) years ago. My boyfriend had chosen this place without knowing, and it brightened my day thinking of my Nanny Sheila and Grandad Ed.

Great experience at this shop. I will always buy my flowers…read morehere. It's important to support local businesses.

Karen's Flowers is the best! Usually when I order flowers online, what gets delivered look nothing…read morelike the picture... in this case, the flowers exceeded what was shown on the website! They were perfect! We don't live in the Mesa area but wanted to find somewhere local to buy from. After some research (and going through multiple sites that made it appear they are local but in reality, are not), we came across Karen's and ordered a bouquet for my Mother in Law's 88th birthday. The customer service with the delivery was exceptional! Angela was amazing and communicated with us when my MIL wasn't home for the delivery. She accommodated the timing for delivery to make sure the flowers didn't just get dropped on her doorstep to die in the heat. We will use Karen's for all of our flower needs in the future! Another huge thanks to Angela and the delivery driver who worked together to make sure they were perfect for her special day.

Vicki, Jason, and Victoria are all so kind and knowledgeable on florals. Took their Bridgerton…read moreArrangement course and had the best time learning the proper way to make a bouquet with high quality florals and mimosas! Highly recommended to anyone to check them out!

Flower works made this beautiful arrangement for my wife and I. I had them delivered to the house…read more They went above and beyond in the delivery. Great customer service and I will use them again and I highly recommend them for your next order.

I walked in last Thursday afternoon hoping to surprise my wife with some flowers since I got out of…read morean appointment earlier than expected. They could probably tell I have no idea what I'm doing, so they just asked for my target price and what colors I wanted to be in the bouquet. I was pleased with the arrangement they put together on the spot, and so was my wife! Definitely will be back.

Wonderful local florist. And a fun, happy place to visit…read more My arrangement was so beautiful and lasted the entire Holiday season.

ELEMENTARY, MY DEAR, WATSON…read more Sherlock Holmes would have found this place brilliant and budding with colors. It is elementary for flower shops to carry a range of floral and plant types to which this shop does. The arrangement created was pretty and whimsical and made on a same day order. This is a better alternative to big box stores for its variety, availability, customization, and time sensitive requests. There's even a wide arrange of vases you can choose from, which is a better selection than you can get at the large grocery stores. They also have small selection of gifts and cards to go with the flowers. Support small business, support local!

I entrusted Watsons Flowers--and specifically Rachel--with a very special family heirloom to be…read morewrapped around my daughter's wedding bouquet. The flowers themselves turned out beautifully. Unfortunately, the experience afterward was heartbreaking. When we arrived home and unwrapped the bouquet, I discovered that the 1930s pearl clasp had been torn off and the pearls were covered with floral tape. I reached out twice and was eventually told that the clasp had been found at the shop and that repairs would be looked into. That was on Sunday. I understood that repairs would take time, but after hearing nothing for several days, I followed up on Thursday simply to ask for the clasp back. Rachel was apologetic, and while I appreciate that, the level of communication and customer service did not meet what I would expect--especially after I shared how upsetting this situation was. A brief midweek update acknowledging the issue and explaining next steps would have gone a long way, but instead I had to initiate every follow-up. Rachel did offer to reimburse the cost of repairing the necklace, but the most difficult part is that I was never told what happened to the heirloom until I discovered the damage myself. That lack of transparency is deeply disappointing. If you are considering using Watsons Flowers and have a meaningful or irreplaceable item you want incorporated into your bouquet, I would strongly caution against it unless you are prepared for the possibility that it could be damaged.

Imagine Flowers is top of the line! I ordered the "Golden Lady" floral arrangement for my managers…read moremother (it was so her) and it was a fabulous masterpiece! The flowers were fresh and beautifully bold in color with a gold "lady" vase fit for a queen with impeccable art work. I ordered via phone from New Jersey and the process was seamless (excellent staff). When the flowers arrived to the destination in Arizona, I was sent a text and a photo of the arrangement to assure me of the delivery ( A-1 customer service). I am so glad that I ordered from Imagine flowers. The value and floral arrangement was definetly worth it!

Love this flower shop! The owner Diana was so attentive on the phone and helped me choose the…read moreperfect flower arrangement. The flowers were fresh, beautiful, with such a wow effect. The prices are very good for the style and uniqueness of the arrangements. I'll definitely use them again and again. Look no further for your next floral arrangement!