Ken was really accommodating to find time in his schedule. He came over and we initially thought we…read moremay need a new pump but after additional and thorough testing he noticed that the one of tubes were not supposed to be full and solved the problem. I wouldn't hesitate giving him a call if you need your hot tub repaired. 5 stars.

Ken saved the pool party! We had an inlet valve that was stuck closed with a broken handle. Ken…read morecame and not only replaced the valve but also helped correct sub-optimal pipe routing. Ken was really good about giving me tips on how to diagnose issues and maintain the system. Pricing was fair and work was solid.

I purchased a new hot tub from this location. The entire process has been great! I called the…read moremanager-Brett, to arrange a tutorial on setting up my tub and to get familiar with operation/settings. Brett was very knowledgeable and took the time to clearly explain the features of my tub and answer all of my questions. I highly recommend this location and Brett for all of your hot tub supplies and needs!

Danny came out today from Spa Warehouse because I was losing water but could not see any. I wasn't…read moreconcerned because this business is amazing overall. Danny identified the problem ( My drain valve was not closed completely). He was professional kind and showed me everything he did. Thanks Danny! Another happy client

Ian Thornquist quickly diagnosed and fixed a leak in our aging hot tub, and offered new filters but…read moredecided that ours were still serviceable and would last a couple of more years. He was very professional and trustworthy.

I'm really disappointed with how Olympic Hot Tub handled what should have been a straightforward…read morewarranty issue. I own an Olympic Flair hot tub, and recently about half of the lighting system stopped working. I scheduled a service visit expecting a typical warranty repair. The technician came out, did an initial inspection, and noted some trace evidence of mouse activity inside the cabinet. At that point, he stopped work and the issue was effectively denied as a warranty claim. Here's the problem with that. This isn't about "mice being present." This is about the fact that mice were able to get inside the sealed cabinet of the hot tub in the first place. A product like this, with internal electrical components, should be designed and installed in a way that reasonably prevents that kind of access. The spa has not been modified, moved, or subjected to anything outside of normal residential use. Instead of addressing that root issue, Olympic chose to treat it as customer-caused damage and declined to proceed with repair. That doesn't sit right with me. I've since escalated this because the real concern here is product integrity. If rodents can get into the internal components, that's a design or installation issue, not just "bad luck." To be fair, the technician was professional and easy to work with. The frustration is with how the situation was handled after that point. If you're considering buying from Olympic, I'd recommend asking very specific questions about how their tubs are sealed and how they handle situations like this under warranty. That part of the experience has been disappointing. I'm still hopeful they'll step up and make this right, but as it stands, this hasn't been a great experience.

We recently bought a house with a pool and were told that this is the company that serviced it. We…read moregave them a call and they immediately knew the pool, knew the specifications, and were able to guide us in what products we would need. They even offer a new pool owner orientation! Stacy was especially helpful in making certain our needs were met. Her professionalism and experience were astounding. They do pool water analysis to help ensure that your water is safer for you and your family. We found out ours was unsafe! If you are looking for help with your pool, whether it be service or maintenance, I encourage you to trust Stacey and her team with your pool needs.

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

Alicia and Martha were so awesome and very helpful throughout the process. They left my hot tub…read morespotless and gave me pointers on what I need to do to maintain my hot tub. I highly recommend their services to anyone who has a hot tub. Thanks Alicia and Martha. Your service is so valuable.

We had our hot tub drained and chemicals put into it last year by another company. Zero guidance…read morewas given for ongoing maintenance and we go back and forth between Seattle and Phoenix so our tub was quite green when we got back for the summer. Aqua Girls Spa Cleaning helped us out getting our tub clear and clean. They also provide monthly services to keep it looking good and we are happy to leave all this work to them. They were very friendly and punctual. You can schedule services online which I appreciate. We will continue using them as long as we have a hot tub.

When my wife and I purchased our home, one of its surprises was a hot tub that had clearly not been…read moremaintained since the sellers placed the house on the market, if not earlier. It was disgusting to say the least - dense algal growth, scum, smells, and more. We were afraid the tub would be unsalvageable and we started calling hot tub repair companies as a last-ditch effort. After getting no response from a couple and a long runaround from a third company that repeatedly promised to call back soon with an appointment date and then canceled appointments at the last minute, I reached out to Eastside Hot Tub. They were immediately responsive and quickly worked us into their schedule. The person who made our service call was astonishingly unperturbed by the state of our hot tub and fixed it for us for a startlingly low fee. This was the first hot tub my wife and I have owned or been responsible for maintaining, so I also had a lot of questions regarding maintenance, which he happily answered. This experience took place four months ago now and I have had zero problems with the hot tub ever since; I have just been following his recommendations and instructions for maintenance and everything has been great. Our hot tub cover was also badly deteriorated and was retaining water and bacterial growth. Our serviceman quoted us a great price for a replacement and helped us find a great color match for our hot tub and surrounding structure; we are quite happy with this purchase as well. If you want a professional, knowledgeable, and thorough service experience with good quality work that all comes at a reasonable price, look to Eastside Hot Tub!

I had a total outage on my spa. They came out in just a couple days, found problem. Ordered part,…read morehad it replaced in less than a week. Much faster service than the big chain.

The Pool Guy Plus in Puyallup is a great company to do business with if you need your pool or hot…read moretub repaired. I have a Marquis Hot tub that needed repair. The Pool Guy Plus came over to my house and repaired my Hot Tub. He did a great job and did so at a very reasonable price. I highly recommend The Pool Guy Plus for all of your Pool and Hot Tub Repair needs John P Edgewood

Very professional and on time, very knowledgeable and no price gauging. He is in high demand so if…read morehe gives you an appointment, please keep it!, he is worth the wait!

Amcon provided us with swift and expert service when our pool pump and filter started failing. We…read morehad set up an appt with another pool service company that stood us up, so we called Amcon the next day and Darcy in the office had someone here within less than an hour. Michael diagnosed the problem -- our 25-year-old pump and 50+ year old sand filter (!) needed to be replaced. No surprise there. He talked us through the options and provided us with a written proposal the next day with line items for the recommended new equipment and labor costs. The equipment was ordered, then installed by Michael and his co-worker a few days later -- all less than a week from when we had initially called. We were trained on how to operate the shiny new (much more energy efficient and quiet) equipment and Michael was responsive to a couple follow up calls with questions. Everything was totally professional, transparent, efficient, and reliable from start to finish. And our water is clearer than it has ever been! Amcon is definitely our new pool service and repair company of choice. Thank you!

Working with Amcon Pool and Spa was an absolute d from start to finish! From the very first…read moremeeting, Tyler and Jeff stood out as honest, trustworthy, and incredibly knowledgeable. They took the time to understand our vision and walked us through every phase of the project with clear, proactive communication. We always knew exactly what was happening and what to expect next, which made the entire process stress-free. The results speak for themselves--our backyard has been completely transformed into a resort-style oasis that my family, friends and I will enjoy for years to come. Every detail is perfect, and the craftsmanship is outstanding. If you're considering a pool project, I can't recommend Amcon Pool and Spa enough. Tyler and Jeff exceeded every expectation and turned our dream into reality!

Evan came on time and what a gentleman and hard worker he was! We had inherited a Lynx natural gas…read moreBBQ as part of the recent purchase of our home, but I was afraid to start it up as it looked as though the former owners never cleaned it. Since Lynx is a high-end BBQ appliance, I decided to get it cleaned up to see if we could use it. This beautiful stainless steel appliance was completely black inside with baked on char on all inside surfaces, grills, and both burner units. Evan really went the extra mile to bring this thing back to life. Now I'm not going to say it looks like new, but every bit of black possible to clean was removed. Not only that, but Evan was very knowledgeable about BBQs and grilling, and we learned a lot from him about maintenance, damage to grills and burners, and other things to look out for to keep the unit working for many years. He even helped get the gas turned on and fired it up. He suggested getting some Non-Stick Grilling Mats to even out the heat due to a damaged burner and rough grill racks. I recommend AquaQuip for their straightforward service at a fair price. Final bill was exactly as quoted. They don't try to sell you something, and they really got the job done for us.

5/20/26 tech was here today. Saw him sitting in his truck. Did not clean or VACUUM the pool. You…read moreneed him to be followed by a supervisor. He should be told to come back today and do his job. Do you like wasting gas sending him out here and doing nothing??? Oh and no response to our prop mang company. UPDATE 5/21 tech here about 2:15PM and could not get the pump to primed. So at 2:45 packed up slamming our equipment lids and it now gone to his company truck getting ready to pull out at 3:00pm. Does he need training? Or a pink slip?