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The Spa Warehouse

4.3 (96 reviews)
Closed Closed
Updated 3 months ago

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Services - The Spa Warehouse

Pool installation

Pool remodeling

Pool repair

The Spa Warehouse Photos

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Recommended Reviews - The Spa Warehouse

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2 months ago

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24 days ago

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7 months ago

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7 months ago

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4 months ago

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1 year ago

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11 months ago

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1 year ago

Danny was fast and fixed a pump in minutes. Great service. Appreciated them getting to us so fast

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2 years ago

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2 years ago

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4 years ago

Go see Marshall at The Spa Warehouse. Greay service, no BS or cheap hustle. Marshall treated us with respect and gave us a great deal.

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5 years ago

Business owner information

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Dale P.

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2 years ago

They have been around forever. They don't pressure to buy and do great work removing old tub and putting in new one. I will be going back

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5 years ago

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Dale P.

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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6 years ago

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5 years ago

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5 years ago

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3 years ago

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6 years ago

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6 years ago

Just had a service done by Tony and he did an excellent job. Super friendly and got our tub going. Happy customer.

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5 years ago

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8 years ago

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Dale P.

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7 years ago

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Dale P.

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4 years ago

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5 years ago

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Dale P.

Thank you for your review Derek!

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5 years ago

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Dale P.

Thank you for your review Jenny!

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4 years ago

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8 years ago

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4 years ago

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15 years ago

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6 years ago

Great service for years! Always friendly and up to date and honest with the newest hot tub chemicals!! Frank is the man!!

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12 years ago

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8 years ago

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8 years ago

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5 years ago

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10 years ago

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Page 1 of 3

Ask the Community - The Spa Warehouse

Review Highlights - The Spa Warehouse

The report indicated the chlorine was OK but Dale thought otherwise and recommended a course of action.

Mentioned in 18 reviews

Read more highlights

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Olympic Hot Tub Service Center

Olympic Hot Tub Service Center

(33 reviews)

I'm really disappointed with how Olympic Hot Tub handled what should have been a straightforward…read morewarranty issue. I own an Olympic Flair hot tub, and recently about half of the lighting system stopped working. I scheduled a service visit expecting a typical warranty repair. The technician came out, did an initial inspection, and noted some trace evidence of mouse activity inside the cabinet. At that point, he stopped work and the issue was effectively denied as a warranty claim. Here's the problem with that. This isn't about "mice being present." This is about the fact that mice were able to get inside the sealed cabinet of the hot tub in the first place. A product like this, with internal electrical components, should be designed and installed in a way that reasonably prevents that kind of access. The spa has not been modified, moved, or subjected to anything outside of normal residential use. Instead of addressing that root issue, Olympic chose to treat it as customer-caused damage and declined to proceed with repair. That doesn't sit right with me. I've since escalated this because the real concern here is product integrity. If rodents can get into the internal components, that's a design or installation issue, not just "bad luck." To be fair, the technician was professional and easy to work with. The frustration is with how the situation was handled after that point. If you're considering buying from Olympic, I'd recommend asking very specific questions about how their tubs are sealed and how they handle situations like this under warranty. That part of the experience has been disappointing. I'm still hopeful they'll step up and make this right, but as it stands, this hasn't been a great experience.

We own a rental business, and when our spa stopped working, it directly impacted our business, we…read morehad to issue guest refunds every day it was down, so timely service was critical which we discussed with Olympic upfront. Olympic sent out a technician who correctly diagnosed the issue. Following this I called Olympic approximately 4-5 times requesting a quote and trying to schedule repairs. Each time, I was told an estimate would be sent within 24 hours which would never come. Unfortunately, it took two weeks just to receive a quote from the company despite multiple attempts on our end. Due to the ongoing delays and the financial impact, we ended up hiring another company that allowed us to order the needed part immediately and came out within two days to complete the repair. Overall, the customer service was quite lacking, and communication and follow up was extremely poor. Based on our experience, we would not use Olympic again

Prestigious Pools

Prestigious Pools

(2 reviews)

Jesus and his team came in a rescued our pool project! We had gone with another contractor that…read moredidn't work out after being under construction for 1.5 years. We were at a complete loss as to how to get this project completed. Jesus was professional, detailed orientated, artistic, and returned calls within minutes, and completed our pool within a timely manner. We highly recommend Prestigious Pools!

Jerry (the owner) was very responsive, punctual, and clear when I contacted him to discuss a…read morecomplete refurbish of a 50 year old 22,000 gallon 18'x 36' inground pool in the Seattle area. The bid included replacement of coping, new skimmer, re-tile, re-plaster, and replacement of old electric heater with new heat pump. The bid detailed the cost of each phase of the project so that I could choose which phases I wanted (could afford) to complete. In the end I chose to complete the entire list and Jerry installed the new skimmer ($2250) for free. Jerry uses a combination of his own crew and subcontractors (coping and plastering) on my project. One can tell Jerry takes great pride in his work. He took the time necessary to make sure I understood the maintenance and water balancing of a new pool. When I decided to replace the 15 year old pool pump with a new SuperFlo VS motor he gave me a bid but did not balk when I decided to replace it myself. He even looked over my work to make sure it was done properly. I would end by saying that Jerry was very competitive in pricing (half that of AquaQuip) and in the same range of other contractors, but his customer service and communication was far better than other private contractors. I would have no hesitation recommending Prestigious Pools with the full 5 stars.

Clean Hot Tub

Clean Hot Tub

(19 reviews)

Mark has been our go-to pro for all things hot tubs for many years. He helps keep the hot tubs in…read moreour vacation rentals in great shape. Super responsive, helpful, knowledgeable, dependable + he's a nice guy to boot! Highly recommend his services.

Mark and CHT well deserve 5 stars. He has gone above and beyond ensuring that I have a clean and…read morewell maintained hot tub. About a year ago, I rented out my home in hopes that my property would be taken care of, but it wasn't. My previous renter damaged my master bed windows, carpets and hot tub cover torn apart because of the renter's dog, and my Lifecast hot tub tripped which costed me almost $2K in total repairs. Now that I terminated the lease and moved back in, my first task was to fix the damage that was done. I had to buy a new cover for my hot tub. Due to my disability, the cover was difficult to handle because of its weight and bulky shape. That's when I did some research on spa depot and bought a cover captain to ease my difficulty. Once it arrived, I called Clean Hot Tub to schedule the install which was done costing only $120 including the cleaning and refill. A couple months had past and I decided to invest in a spa side umbrella because I'm not a fan of the bright summer sun. Again I called Mark to stop in next week for the install. That day came and Mark showed up exactly on time and immediately got started on the umbrella install. After about 1.5 hours later, everything was done with a freshly filled tub and umbrella installed. Mark even provided instructions on how to operate it which made it incredibly easy for me. Total cost was about $150 plus tip because Mark is really awesome when it comes to caring for my hot tub investment. Clean Hot Tub is a great business to use. Mark is incredibly nice, informative and the most affordable. I plan on setting up a recurring service the next time I plan to rent out my property again. Hopefully I'll get more responsible renters lol.

The Spa Warehouse - hottubandpool - Updated May 2026

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