Stay away ! after I got a quote from them they pushed me for a commitment. I compared the prices and told them I will go with the other one . Then one person with phone number ending 93 just started talking shit to me using such word like "asshole", "idiot", "moron" in texting because he felt like i wasted his time. Guess what ? I just spent 3min 35 seconds with them. The other business 1800gotjunk actually came over to my house, gave me a quote in email and give me 15 days to respond. This is first time in my life that got cursed like that as a customer . What kind of business will hire such employees?! read more

Spa Go - Pool & Hot Tub Service Near Me

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Spa Go did a great job moving my hot tub to my new place. They were able to accommodate me within the week and communicated their location along the way. If I ever have to move again, these folks will be getting my business. read more

These guys have installed at least two spa covers for us, over the years so naturally we called them to remove the tub. They made short work of it and after 38 years, it was gone. The nicest most polite guys! Theresa, in the office, was great to work with too. Highly recommended read more

Spa Go - After 38 years, bye bye spa! - Pool & Hot Tub Service Near Me

We've gotten no response from Spa-Go about the damage caused by their delivery team when they delivered our hot tub at the end of August. The guy who was in charge commented that he thought they would have to slide it into place under our gazebo, rather than tip it. For some reason they decided at the last minute to tip it instead. If the four guys had taken the time to first line up the tub between the posts of the gazebo, they could have avoided gouging the brace. (See photo.) Once they lined the tub up correctly, they were able to tip it into place. Apparently, several of the hot tub stores in the Puget Sound area use Spa-Go to deliver their hot tubs. If I had a choice, I would never hire this company to move a hot tub. They are in too big of a hurry, and it sure looks as though they don't want to admit they are at fault when they cause damage through their own carelessness. read more

Spa Go - They were in a hurry and didn't take time to line up the tub between the posts of the gazebo. - Pool & Hot Tub Service Near Me

Spa Go LLC movers stole electrical wiring from my hot tub during a move and will not return it. Sketchy cash only business. All you need to do is attempt call the number that Google has advertised for them to see that they are not a real company. read more

Spa Go - Pool & Hot Tub Service Near Me

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Excellent customer service. Voicemail box didn't have a business attached to it but they called me back promptly

Loy and his crew did an amazing job! They transported a used tub to our property. Both the seller and our family were very happy with their work. They got us on the schedule very quickly and they were very efficient, friendly and worked hard. We also really appreciated the competitive flat fee versus home movers that gave us a vague estimate. We highly recommend! read more

Spa Go - Pool & Hot Tub Service Near Me

VERY impressed with the removal of our old tub and installation of our new tub from the crew at Spa-Go. We live on a huge hill, and I had my doubts if it was even possible. These guys are legit top notch! I can't say enough good things about their service today. Thank you, gentlemen! read more

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Great, strong guys! Super-duper expensive, like really, really expensive for moving a hot-tub 15 feet, but they do get the job done. God bless them. read more

These guys are the WORST hot tub movers I have ever used. I have had my Olympic Hot Tubs three times and never had damage to my hot tub or property. This time there was a dent in my tub, dirt in it because they threw their carrying device into the hot tub put and finally gouged a deep scratch along my year old installed flag stones while dragging it along my front walk. I called to alert them of the damage. I was told that what should I expect with a heavy hot tub! (It is a small 3 person tub)and was accused of not wanting to pay even though I had paid with a card upon delivery. . do yourself a favor: avoid a colossal headache. Do not work with these people as they are the absolute worst ever. read more

Awful experience, purchased a hot tub from Aquaquip and used "their" delivery company. Delivery company shows up with 4 250 plus pound guys who claimed they could not lift a 745# hot tub 2.5' off the ground to clear an impediment. Gets worse they decide to just leave while we are on the phone with Aquaquip and my wife is standing 6" from their trailer taking pictures of damage and almost got hit. The driver then proceeds to aggressively accelerate into our Cul-de-sac spins around and accelerated past our house up to at least 40 MPH in a one ton truck with a heavy trailer and hot tub. No part of this experience was handled professionally. I will no longer allow them on my property nor will I use their services as I/you would have a huge liability risk. read more

Great service, profession and really nice! They show up when they say they will and get the job done quickly. We had them deliver our hot tub and set it up for us, and then two years later we decided to move to Vancouver and they came and loaded the hot tub back onto a trailer for us. Awesome job and would use again! read more

Loy was very easy to work with and they got the job done within 1 week. They moved a very heavy hot tub down 10 cement stairs! They all did a great job. They are priced very well. Highly recommend if you need a hot tub moved from one house to another, and also if you need to haul a hot tub that the dump. read more

Needed to have a hot tub moved from our driveway to our deck. We had previously had a hot tub delivered from Home Depot. We hired a company to move it onto our deck. Took them over an hour to move it. Got it all hooked up only to find out that it had arrived from the manufacturer with a huge crack in the middle. We called Home Depot and they sent out different movers to move the tub off the deck and remove it off the property. Fast forward to a couple months later. We now get the replacement hot tub. Called the people that we had originally hired to move it to the deck. They were uninterested in coming back due to a narrow area they didn't like. We removed the obstacle and asked them to reconsider. Never heard back from them. Called Spa Go. They went out of their way to come out the very next day, even though they had a full schedule. They gave me an arrival window and called 20 minutes before they arrived. The crew was super friendly, cordial and very accommodating. In less than 10 minutes the tub was on the deck and adjusted to exactly where we wanted it. The crew removed all the packaging, allowed me to inspect it before they left AND they cleaned up and removed all the packaging. I was completely impressed with this group of guys and their professionalism! I highly recommend them and will definitely use them for any future needs. Thanks so much SPA GO!!!! read more

Spa-Go delivered our hot tub and then had to make a return trip to move it. Both crews were awesome! Very personable, efficient, and honest. I also really appreciated the customer service rep as well. Great communication, quick responses and professional. Thank you! read more

I hired them to move a spa after it was delivered from Costco. Scheduling was easy and they moved the spa from the front of the house onto the deck. the cost was what they quoted. I only wish they took the spa packing materials, as it was too much to put in the garbage since there was lots of styrofoam, plastic and a large pallet. read more

We purchased a hot tub and needed it moved from Bellevue to Lake Tapps. We called Spa-go (recommended by Aqua Quip in Bellevue) on Monday and had our hot tub on our patio by Wednesday. They came when they said they would with 5 strong men and moved the hot tub without any damages. They had a nice flatbed truck, a dolly, and a "sled" specifically made for moving spa's. I would highly recommend them if you need a hot tub moved. read more

They just delivered our new hot tub from AquaQuip, and did a great job. They are super friendly, professional, and helpful. Can't say enough good about Spa Go. read more

Just want to say thank you to this great team of hard workers!!! They moved an incredibly large (and heavy) hot tub from our driveway to our back patio....this was not an easy task. They all worked together to ensure the move was done without any damage and took time to help level our new hot tub and remove all packaging. If you need to relocate or move your large items, these are the people you should be calling. Thank you again for all your help! read more

Cool guys and easy to work with. Also very flexible with our delivery changes caused by the freight company. They made it look easy we were impressed! read more

This is the worst hottub company. My construction company that my wife and I own built a huge massive double decker deck in a client's backyard and scheduled a hottub delivery the day after we were done with the deck project. On the day they delivered the hottub they badly scratched 16 of the new decking boards as they recklessly dragged the hottub across the brand new deck. The client first only counted 7 scratched boards but when I went out with my heat gun to try and fix the scratches, I counted a total of 16 scratched boards (not 7). So we update these hottub guys that there are actually 16 boards that were damaged and they replied saying the scratches are imaginary and not real. So they wouldn't even fix what they damaged. Now the client is left with 9 remaining boards that were damaged by Spa-Go that they won't fix or even acknowledge that they caused the damages read more

Moved my new 1000 lb tub right into place. Took them 15 min and they took away all of the packaging. Highly recommend Spa-Go, as they are professional, efficient and affordable. read more

Loy and his guys did a great job moving a large Clearwater hot tub for me. The guys showed up 30 minutes early. They charged exactly what he quoted me on the phone. I would recommend them to anyone else moving a hot tub. read more

These guys are INCREDIBLE. They had a very tricky location to pick up from: side sloping hill from an elevated yard over a gap through a very narrow recently removed wall. They executed it perfectly, then on the dropoff side (my house) the truck couldn't make the angle to get up the steep driveway without scraping. They didn't force it (and in turn saved my driveway from gouges! THANK YOU!) and instead manhandled the 1,100 lbs hot tub up the slope. How they did it I have no idea. They placed it perfectly in the backyard and took care to move everything. Very nice and friendly smiling guys. Happy and funny and great to work with even after their exhausting ordeal. Thank you and I'd recommenced anyone that has to move a spa use you guys. I think it was Randy who was leading the crew. read more

Was recommended to these guys by Black Pine spa's in Lynnwood WA. The communication was great at first. We set the date & time. We wanted a spa picked up in Lakewood, WA (western WA state) and delivered to Tri Cities, WA (Eastern WA) which is about 170 miles. They arrived after many calls and no return calls 3 hours late. The time they set was supposed to be 3 to 5pm. They showed up at 8pm. They picked it up and did deliver it to our home at 2pm the following day (Sunday). We had to make the calls to help keep us in the loop. So communication is less than stellar with Loy the owner, so if you want them to call you during the move don't count on it. Plan on being pro active because we called many times and did not received a call back and or text to just to let us know what's happening and times. When the tub showed up it did arrive as is was picked up. They only sent 2 guys who said they didn't even know they were getting it till late on Saturday night even though Loy the owner knew about this job a week prior. They guys who arrived with tub looked a tad bit beat up. The reason for only 3 stars is we feel they over charged us just to pick up and drive and drop off. $1200.00 and lack of communication. Your call if you want to use them. They are not bad nor the best I have used in the past. read more