*Response to Scott's posting: Well I guess by "trouble" he meant that I was asking him specific questions that other plumbing contractors were bringing up regarding what the law requires when installing a water heater. For example a device that is required by law to filter out impurities in the natural gas supply that cause a water heater to develop problems and fail earlier than normal. Let's just say that his responses were not adequate to assure me that I wouldn't have problems in the future with his work performance. I again personally would not recommend him. Scott is arrogant IMO. Gave me a good quote but then couldn't get the unit he pitched and didn't want to install it per code. He then offered to get a different brand but when I asked model# he reneged and said I should call the supplier myself. When I questioned this he went silent. Way too erratic for me. You can see from other negative reviews here that dependability is an issue here. read more

I had an excellent experience with Scott and his crew, I submitted my Yelp request around 7pm on a Tuesday and even followed up with a phone call to confirm everything - had my new water heater installed 2 days later for the same price that was quoted and he also made sure everything was safe and secure. Recommending all of my clients and friends to WHP in the future, thank you! read more

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Our water heater was out of warranty leaking terribly. We requested service to install a replacement that we had purchased. Scott quickly and efficiently responded to my request and was able to give me a scope of work, recommendations and complete the job within a day. Scott was friendly, efficient and offered an incredible value for the job he did. I highly recommend Water Heaters Plus for completing jobs here in Phoenix. read more

Do HWHs ever NOT break during the holidays? 41yr old Solahart part finally broke that I couldn't replace. Got a new HWH 12/30 and requested Yelp install services that afternoon. Scott responded within 5 minutes and offered to install the next day - New Year's Eve morning! Personable, highly competent and professional, it was obvious HWH installs are like breathing for him - company name sez it all. Very clean install, repositioned the leak detector for anode access, no floor damage, in-n-out in 2 hrs at a very fair price compared to other quotes received (the corporate quotes were utterly insane and a 2-3 day lead). 20 hr turn around from 1st contact to job completed, WOW. Color me impressed, highly, HIGHLY recommended!!! read more

Water Heaters Plus - Clean install! - Water Heater Installation/Repair Near Me

Today I needed to get a new water heater. It started to leak. Scott's response was so fast. He was nice and polite. He gave me the best deal. I checked with 3 other companies and I'm so glad I picked him. He also was the only one to suggest a certain type of brand name, water heater because we have a water softener. He told me about the coils rusting faster inside of the water heater with salt water softeners. It was still the same price. He just wanted to make sure he got a certain brand because the "state" brand was great for water softeners. He was very professional, the job was done quick and efficient. I highly recommend him. read more

You install the water heater it wouldn't work properly and then you refuse to continue on with the process told me to call someone else to figure out the problem. That's not a lie and you just admitted it and you suck ass and people shouldn't use you.. that's great,You got a lot of five stars reviews and a couple people who have said the same thing that I said on here that you abandoned them when shit went a little bit sideways ...you suck Scott!!! read more

Sent request to replace a gas water heater. Scott responded in less than 10 minutes. Really nice guy. Answered all my questions, didn't BS me. Very reasonable price as well. In the end, my friend decided to help me with the water heater. If not for my friend, I would've gone with Scott & Water Heaters Plus. I just wanted to let people know that starting at the phone call, a very nice first impression. I will keep this number in my contacts book. Thank you, Scott. read more

Very fast response, assessment and installation! The pricing was competitive and Scott was very accommodating. Thanks Scott! read more

A+ across the board. Needed a water heater installed urgently and was directed to Water Heaters Plus by Angie's List. Called at 4:30 pm asking for service the following day, and by 9:00 am I had hot water! Excellent communication, even late into the evening and early the next morning. Very helpful, friendly, flexible, and 100% professional. Pricing was fair, honest, and clear from the beginning, never changed. Huge thanks to our technician Scott, you rock! read more

We heard about Water Heaters Plus through Angi, and Scott called me. He gave me a good quote and told me exactly what he would do and what he would do the job for without seeing it first. I called him back after getting another quote, and he was definitely better priced and had a 4.9 rating on Angi, so I felt comfortable going with him. He didn't know it, but another bigger company called him to check him out while they had me on speakerphone, and he even said I should probably go with him because of the value. I called Scott on Saturday, and he had it installed a few hours later. He did the job to my satisfaction, and he did over 200 last year, mostly by himself. He had a long drive too. Every time I called, he answered, and he was able to answer all of my questions including maintenance on the new water heater which was most important. The new RUUD water heater was manufactured this month, so the inventory isn't stale by any means, and he didn't give me a cheap unit. The business is definitely legitimate, so if you want to support a small business, and you don't want to take any chances, this is who I'd recommend. read more

Water Heaters Plus - Scott's truck and trailer - Water Heater Installation/Repair Near Me

I would never use this company again! He installed a Lochinvar water heater at my wife's house and it stopped working after ten months. When he was contacted by her, he asked my wife to troubleshoot the problem and even asked me to check the ohms someplace on the unit. He said his son was going to show up the next day after I talked to him then later texted my wife that he wasn't going to show up and that she needed to look up the number for the company and have them fix it under warranty. This back and forth took three days. She had no hot water during this time. He apparently has no relation with the manufacturers for the units he installs and said he was interested to see how they handled the warranty. He said his policy is like buying a fridge, once it's installed you have to go thru the manufacturer. I don't know where he buys refrigerators but Home Depot, Costco and Spencer's will follow up with the manufacturer and the install is usually free or of minimal cost. FYI: Home Depot warranties 3 years labor Water Heater. ATS Plumbing and Electric came out and fixed the problem the day after I contacted them. Five Stars for ATS Plumbing! Water Heater Plus may save you a couple hundred but is worthless after the install and is probably not installing a great water heater. read more

This company installed a new water heater, claiming the work would take 5 hrs. It took 2. I offered $1,200 instead of the $1,250 initially quoted, and this amount, in cash, was accepted. When I called to explain the water heater wasn't operating properly, I was told by the owner that I had "gypped" him out of $50 and that "You're on your own.". Whereupon he hung up and refused to answer my attempts to reconnect. I will be filing a complaint with the Arizona Board of Contractors! read more

Great prices. Excellent father and son team. Good guys. They were the best quote out of five! Highly recommended.

Writing on behalf of my mother, Betsy: I had the most outstanding experience with Water Heaters Plus! A Father and son team that were both so helpful from start to finish. They worked miracles with my warranty which saved me a bundle! I had a new water heater installed and working in one day. Scott and Dan made the whole process easy, pleasant and affordable. They were a delight to work with and I highly recommend them. read more

Recently my water heater went out and I was able to get in contact with water heaters plus , Scott was super fast to respond and I could tell they are a company that cares. He was able to get Daniel out as soon as possible to Install the water heater. The water heater works flawlessly, providing hot water consistently and efficiently. The installation process was smooth, and the customer service was top-notch, addressing all my queries promptly. I also found the pricing to be reasonable compared to other options in the market. Overall, I highly recommend this company for anyone in need of a reliable and efficient water heater. I've had a positive experience with them, and I'm confident you will too. Five stars! read more

I wish I could give zero Stars. Upon initial contact, Scott was great to deal with. We discussed over the phone the repair I required and agreed upon a price. The next day, Scott sent his son out to complete the work. Within the minutes of his arrival he proceeded to drag a broken dolly cart across my newly epoxy finished garage floor, Leaving a 15 foot scrape. When questioned about the damage to my floor his response was, "I'm not responsible for that and I am not fixing it". I requested the work be halted until his equipment could either be repaired or replaced. After discussion with Scott about the damage to my floor and the possibility of continuing the job, Scott indicated he would not be willing to continue. I guess he doesn't feel responsible for their actions? At the end of the day, I am left with the job incomplete, and a damaged garage floor. I would suggest searching elsewhere for your plumbing needs. read more

On Sunday our we noticed our water heater was leaking so I searched Angi to find a company and some quotes. Scott called us back within the first 15 minutes and quoted a very reasonable price. We scheduled for Monday. Scott and his son were prompt, professional and quickly and efficiently removed and replaced our water heater. They had us up and running within 20 minutes of arriving. Great experience! read more

Just days before Christmas I noticed our 10 year old water heater was leaking. It was in a seldom visited corner of a large garage and a very slow leak, so I don't even know when it started. But I wanted to fix it ASAP. I researched enough to know I needed a new heater and called and got quotes from numerous companies, most of which could sell and install. Ultimately, I researched and bought a Rheem gas water heater from Home Depot and had Water Heaters Plus install it the very next day. They even met me at Home Depot to transport the water heater to my home for less than Home Depot would charge for delivery. I wasn't timing but think it took about an hour to install and leave with the old water heater. On top of the great job on short notice, Water Heaters Plus was also the least expensive quote I got. And most of the others hinted they might have to charge more than their quote. Water Heaters Plus gave the impression that was very unlikely. And they charged exactly what they quoted. read more

Thanks for arriving on time, solving the problems presented, and finishing up cleanly in a short time. Sent them a photo so we did not have to schedule a pre-visit. Father/son operation with excellent quality and service for less money. Win/Win. read more

I requested a quote to replace my water heater on Yelp. Scott was fast to respond & extremely detailed, honest, & fair with his quote. The communication was top notch with scheduling & the technician that came out provided updates on when he was scheduling to arrive at my home. I highly recommend this company for your water heater needs as they are upfront with pricing, honest, & very clear on what needs to be fixed/replaced. read more

Water heater went out going into the holiday weekend. Called a bunch of companies and everyone was booked out several days. Daniel worked me into his schedule same-day, then went above and beyond to get us back online. They special ordered a uniquely sized tank to fit into our oddly shaped tank space, then came back and installed a few days later. Very straightforward pricing, communicative, on-time, honest. Highly recommend. Thanks guys! read more

A friend of mine recommended Scott for my water heater installation. I checked his yelp and Google profile and was skeptical at first to find no reviews. But needless to say, his work was extremely professional and I am glad that I did business with him. His prices are very reasonable compared to several services that I had approached and he geniuenly looks out his customers. I am happy to be writing his first review. Highly recommended! read more

A few years ago, I heard an ad for this company on the radio. So, when I saw it again here on Yelp! I wondered if maybe working with them would be a match. A hot water heater issue connected us, and by the time I got around to calling Scott, the company I'd used before reached out and agreed to come see the problem and correct for it. But...I called Scott to thank him for also reaching out, to let him know I'd heard and recalled the ad, and...during the call, he gave me some great advice. I will remember him, and want to recommend with high regard his responsiveness, kindness, and intelligence. Thank you, Yelp!, for making this connection. read more

Just moved to Sun City, Az, Scott removed the old water heater relocated a new water heater from the laundry room to the garage, he had to make a few modifications to make it work, and did a excellent job! On time, and professional! More than happy to give him a 5 star review! read more

Scott was early for his appt. The water heater was replaced in 1.5 hours. I felt that Scott didn't follow through with some aspects of the install. He did not install a leak pan under the heater and did not install the brand of heater we had discussed. Also Scott would not reinstall the electrical power on/off switch which had been on the old heater as i requested. Scott said he didn't think it was necessary. I had used it as a comvenient power disconnect rather than having to kill the main breakers outside the house. All in all Scott worked quickly and cleaned up fairly well after the installation. Be aware that you need everything in writing before Scott starts any work. read more

We had a water heater that was leaking. I called around to the normal large plumbing companies. They were expensive and could not show up for a few days. We were out of hot water and it was a weeekend. I then found Water Heaters Plus. We called around and when I found Scott and Daniel at Water Heaters Plus, I was very lucky. They came the next morning right when they said they would be here. The job was completed and done within a hour and 20 minutes. Daniel was friendly and very professional. Anyone who has a water heater issue, give these guys a call. I paid exactly what I was quoted. Thanks again Daniel and Scott. You saved our day! read more

I needed both my water heater and water softener replaced. I called Scott because of the good reviews on line. I found Scott to be professional, polite and friendly. He discussed the possible requirements and provided me a quote that he honoured. He arrived on time, cleaned up the work area when he left and the entire system works perfectly. Thanks Scott . read more

Scott did a great job and was quickly available to install a new water heater and offered a excellent pricing compared to others I had contacted. It was random luck that I found him but I am happy I did. He also coached me on how to do maintenance on my new unit to increase the longevity of it. This particular business is something new he recently started so he is building his online presence but do not fret you are getting a top notch experienced plumber. I am happy to refer his services to anyone. It was a pleasure to give my business to him. (Follow-up: 2 weeks later). I had an issue with the sacrificial rod in the new water heater reacting with my city water and corroding which caused excessive air in the hot water line. I called Scott on a Sunday and trouble shot the issue and he came out the next day and replaced the rod which was Al to Mg which will be better for type of PHX city water. He is absolutely committed to having his customers be satisfied with good results. read more