They were here within the hr and honest fair pricing. Great service no emergency feesread more

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

I had an excellent experience with Nothing But Water Heaters. From start to finish, David handled…read moreeverything personally. He was the first person I spoke with on the phone, provided a fair, straightforward, and competitive estimate, and then came out himself to install my new water heater. Throughout the entire process, communication was excellent. David arrived exactly when promised, answered all of my questions without ever, and was professional, knowledgeable, and courteous. The installation was clean, neat, and professionally done. It was obvious that he takes pride in his work. Before leaving, he made sure everything was operating properly, explained the new water heater, and cleaned up the work area. I appreciated the fact that there was no sales pressure or surprises--just honest service and quality workmanship. Replacing a water heater isn't something anyone looks forward to, but David made the experience as easy and stress-free as possible. I wouldn't hesitate to recommend Nothing But Water Heaters to anyone needing a water heater replacement.

David was great from start to finish. I highly recommend him and his company. He answered the…read morephone, explained pricing and the process, he showed up on time, he did the job and was pleasant to work with. Thank you!!

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

I hardly ever leave reviews, but I cannot tell you how unbelievably impressed I've been with Bumble…read moreBee every time they come to my house. Unfortunately, I've needed them a lot lately with a 30-year-old house I bought almost 6 years ago that has had a lot of old plumbing issues. These guys have been phenomenal from the service on the first phone call all the way through to the confirmation calls, to the pre-call to let me know they're arriving soon, to the service itself, the the immediate follow up to make sure everything met my satisfaction. Every single employee I've worked with has been phenomenal, and just yesterday put icing on the cake of that statement. I thought I'd leave a review finally. Cody came out and visited us first and tested our water. He also made sure the leak was fixed very professionally, and of course everything works great now. He recommended a new whole-house filtration system since ours was old and actually doing more damage than good. Jorge and Victor came out yesterday and installed that system, and as usual, they were phenomenal. Like I said, every visit has been the best, and I would wholeheartedly recommend these guys to anyone I know, as I have done for many people already. Thank you Bumble Bee!

Higi and Zach were absolute heros today! They did a beautiful job replacing my broken water heater…read moreand in a neat and timely manner. They explained to me what all the parts were and what to look out for in the future. So knowledgeable and professional! Highly recommend! I'm saving AHWA as a contact for any future needs. Shout out to Gary for a quick delivery and Jefferson for the quick and fair quotes. You all helped to save the day!

Daniel replaced the R/O filter and went over the instructions for my next steps. He was fast,…read morecourteous and professional! It was a pleasure to have him as my Technician.

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Ray Pfeifle was my technician. He was kind and professional. He assured me that he could fix my…read moreproblem and he did. Would highly recommend him and the company!!! Sincerely, Susan Masles

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Be careful with this business. If they know you have an emergency, they overcharge you. Had a…read moreleaking water heater, 6.5 yrs old and was leaking thru the pipes and onto the ground outside. He slow walked the repair and the fact that he tried to repair an un repairable water heater was the problem. Knowing his negative reviews on here, he will be belligerent and claim innocence. The water heater was shot and needed to be replaced, he knew it was shot and still tried to fix it and charge us. 3 hours of inflated labor.

Absolutely wonderful experience with Water Heaters Only! A couple of days ago, our water heater…read morestopped, you know, heating water. We called the company that originally installed the water heater, and they did not respond to us, so we moved on. Water Heaters Only answered the phone immediately, and sent someone out within hours of our request. Only five hours passed between when we made the initial call and when our water heater was fixed. The total amount we paid was $210. Very reasonable price. Water Heaters Only will be our first call in the future.

They don't work on anything older than 10 years. No bueno. Why if car repair people were the same…read moreway, "Oh, sorry, your car is older than 10 years, buy a new one". Yeah, no.

Jordan Did A Excellent Job! Solved the problem in no time. Would recommend him and Roto Rooter!! 5…read mores!!

Nothing but a joke kept harassing and calling me not even for the job I wanted I was looking for…read moresomeone to repair the fence not really call me three to four times very annoying