Professional, Efficient and Friendly! Excellent work and…read morefair pricing. My jackets were well taken care by their wonderful staff.

Good quality work and great service. Owner is very professional and very friendly. Will definitely…read morerecommend this place to anyone looking for dry cleaning and hemming of your pants .

Cute shop, clean, with plenty of room to try on clothes for alterations. The tailor is nice,…read morequickly marked where my pants needed to be hemmed. She made a great suggestion to put a snap to keep the chest fold of my jumpsuit together. Items were ready on time as promised, alterations were done correctly and price was reasonable. Had to knock one star off because the finished garments were not steamed or pressed. My previous tailors always did this. I even told her I needed the garment for an event the evening I was picking the item up and when I picked up they were hung up with cleaners plastic over them so I assumed (my bad!) they were ready to go -- not. Made me a half hour late for my event.

Michelle is amazing! She tailored my bridesmaid dress to perfection and she was even able to get to…read moreme in rush, and the pricing was great! Thank you so much Michelle

I've brought a few items here, including a vintage leather jacket that needed a button tightened…read moredown and cleaned. They outsource the leather cleaning and it isn't cheap, but they do a wonderful job. The leather cleaning takes a week. They do have a tailor on site which is super helpful and she also re-attached a few buttons on a wool coat for me. They're courteous here and I've really liked the work that they do. The location is convenient as well - there are other businesses right around there that serve good food in case you get the munchies while you are doing errands.

My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

Updated review! If you want to make the most of your closet- highly recommend alterations here!…read more They've altered my jumpsuits, shirts, and pants so they fit like a glove. My clothes end up looking more high end because of the fit. I've also been trying to reduce my consumption and shop sustainably. If something no longer fits me, they make small tweaks so I can use it for longer. Or if I don't like an old style, they will rework the outfit for me. Lastly, I love how they're very sweet and have your best interests in mind. My husband overheard me talking to them on the phone and said "oh my God, they're sweeter to you than I am!"

I can't be more thankful for finding this place. They were so patience with me and kind while I got…read moremy measurements for my wedding dress exactly how I wanted for my wedding day. Do not hesitate on choosing this place. They are honest and kind.

They did an amazing job. My mom's wedding dress that had stains over 20 years old was cleaned…read morespotless thanks to Jacks Cleaners. I would 1000% go again and recommend to someone I know.

I had some tailoring done, and my suit jacket/shirt/pants pressed. Jack was very thorough, and…read moreshowed me some optional lengths for the jacket sleeves, and I was able to see how each would fit. They also happily fixed a few buttons for me (I had thrifted the suit for a wedding) Tailoring was very well done, and completed only within a few days. Ill definitely be coming back for more alterations!

Parking: Street parking in front and parking lot in the rear…read more Had to get a suit jacket and pant tailored for an upcoming wedding. I don't remember their names but I was received warmly and quickly on drop off. Needed my jacket fitted around the chest and my pants tapered + hemmed. Very quick to size me up in person and the turn around was quick! Amazing work for the price. Thank you so much!

We brought out oversized bedspread in to be laundered since it didn't fit in our machine. Not only…read moredid they take great care in handling and cleaning the bedspread, it was ready two days earlier than anticipated. The woman at the register was very friendly and nice to talk to as well.

I needed a dress hemmed during a busy time of year and the work was done professionally and in a…read moretimely manner. I have since recommended South Lake Tailor to friends. The location is good, with ample parking and a coffee cafe in the same location as the shop (Burlington Arcade).

Three professionals you really need in life are a good mechanic, a good plumber, and a good tailor…read more South Lake Tailor is a great one to have on speed dial and she does it all with efficiency, experience, and a smile. She tailored my son's suit with precision and delivered it on time. We will be back for sure.

Armeene saved my wedding day!…read more I originally bought my dress from a local bridal shop that promised many customizations. They phoned it in for all of them. Sloppy work for everything. Some of it was ignorable or blended in enough to ignore, but specifically a belted area around the waist ended up noticeably sloppy and wider than I wanted. They made a bunch of excuses and shooed me out the door. I couldn't even look at the dress without being mad - not a great wedding day vibe. Armeene came to my rescue with only two weeks left until the wedding! She was clear with me that it would be difficult to pull off - the dress was constructed in a way that made the customization difficult (why did the dress shop even promise it?? Ugh). Not only did she and her assistant understand exactly what I wanted and pull it off nearly perfectly, they did it in only two days for a price that I found to be more than fair!! I will forever be grateful to her. The next time I need some pants hemmed or altered I'm heading her way again! I've attached some before and after pictures to show the magic!

I reached out to Armeene to make alterations on my wedding dress. She was responsive through text…read moreand sent me the information to meet at her home. I was very comfortable and had an overall pleasant experience. Armeene did a wonderful job and had it ready at the time we agreed. Because the big day was for January 2025 in Pasadena, the fires had us postpone our date to the Fall. Fast forward to 3 days before the wedding, I noticed my dress was loose on the side due to a little weight loss. I reached out to Armeene and she asked if I could stop by that night. I picked up my dress the day before the wedding and the fit was perfect. My fiance also reached out to Armeene last minute with only a month before the wedding due to my recommendation. She purchased her dress through David's Bridal and had her dress altered in-house. Ever since she brought the dress home, she was not 100% happy with the fit and considering buying another ($!). But after her experience with Armeene, she felt so much better about her dress! Armeene mentioned that the tailoring from David's wasn't done right. Honestly, the fit can make or break how a dress feels and looks. You can tell Armeene loves what she does and it shows with her care and attention to detail. My wife and I are so appreciative of how our dresses turned out and especially touched by how supportive and open Armeene was through the whole process. We felt so comfortable and beautiful on our big day. Thank you, Armeene!

Best cleaners in Pasadena! Timely with your garments, provides selfless customer service and…read moreattention to details with alterations as well! Open long hours and shows true care for you and your belongings, Evline and A's are truly one of a kind!

Has this ever happened to you: you have a work trip and you're regretting not getting your suit…read morecleaned earlier in the week. You need it by tomorrow! You call a few dry cleaners in the area and the best day can do it 2 days. If you have ever been in this situation, do I have a gem for you. I was able to get my suit cleaned in less than 24 hours for $19! And it wasn't a quick clean, my suit had a few food stains on it. Greats service, great staff, and quality work at an affordable price. A true 5 out of 5 review.

Quick turn around, shirts and pants fit as expected, service fee more than fair. Outstandingread more

This business lost me as a customer after not having my suit ready after three consecutive due…read moredates. Last week due to convenience I decided to give them another pair of pants to hem and when I came to pick up today, the pants had not been touched yet again. After this fourth missed deadline I felt like they are either purposely ignoring my clothes or are incredibly disorganized. I wish I had never gone here in the first place as we needed the original suit ready for my wedding. I hate to leave a bad review for this family owned business but I have only left disappointed.