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    Walt's Cycle

    4.1 (264 reviews)
    ModerateBikes
    Open 9:30 am - 6:00 pm

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    Dan S.

    Had a set of wheels I kept saying I would replace the spoke nipples on (two broke on their own...sigh). Got a rebuild quote for the pair for around $250, couldn't pass it up. A couple weeks later, got them back good as new. Hard to complain when proper tools alone are more than this, and it takes several hours to true.

    Interior: short wait while Andy installs the new seat
    John E.

    I've got over a half-century cycling experience (both commuting & touring) and have learned that, while I can make repairs on the road, the best work is by those people behind the counter as they have the right tools and knowledge about virtually anything on two wheels (or three, if a Tryke!), especially if they carry your specific make. I have had the opportunity to become acquainted with various techs over the years, and will always seek out their expertise with aspects that are my weakness (e.g., rebuilding/respoking/truing/balancing wheels). Since reTIREDment 31DEC2017, I've continued my World (bike) tour, regularly renting bikes in different countries, but COVID has forced me to stay domestic (Including the two great countries immediately South (¡MAGNIFICENT MEXICO!) and North (¡MAGNIFICENT CANADA!) and within the past ~year, relocating from my El PasoTX-USA home to be close to grandchildren. After a year in HoustonTX-USA, they returned to the Bay Area a fortnight ago, and we now live about three blocks away. I spilled so much information to explain my biking philosophy/strategy. Whether in El Paso/Houston/or Mountain ViewCA-USA, one of the first things I do is find a reliable shop with knowledgeable staff. I've been extremely fortunate to find such a shop within a half-hour's cycle: WALT'S CYCLES [116 Carroll Street, SunnyvaleCA 94986 USA; 408.739.4287;waltscycle.com] My first clue at how great this shop is is the name; Walt's Cycles. That is the same name of the high quality bike shop that catered to me in ColumbiaMO-USA, where I finished up my undergraduate degree over 40 years ago! So, a few days ago, I was out cycling around the area and ventured into this shop while in adjacent Sunnyvale. I was agog at the multitude of bikes & related material! Head honcho Gilbert oriented me on some specific items (replacement seat/covers for my much better half's Haro), but I knew she needed to decide--it has taken decades together for me to learn that my decision would be wrong, regardless of intention! The following day, both of us cycled there, following one of my "creative routes" (guaranteed to upset anybody who prefers strictly point A to point B, particularly if google maps-directed), but Andy quickly calmed her anxieties with a perfect sales pitch, fantastically quick service, and a price that couldn't be beat! We made excellent time back to Mountain View on the superbly smooth (97%) Evelyn Road. So this morning, for the third consecutive day, I mentioned the need to get a cable cut but not having the right precision clipper to do it. However, I knew WALT'S CYCLE had the perfect cable cutter and, as long as I wasn't TOO creative, we made good time. I (gimp)walked in, pushing my "FrankenBike", and met tech ANGELINA, who made very quick work of isolating the excess brake cable. I am so happy to have had the good fortune of finding a top-notch cycle shop so quickly upon establishing a temporary home here by the bay. Sometimes it takes trial-and-error, but not this time; I definitely recommend WALT'S CYCLE, and it certainly has my coveted "¡Wheel of Approval!"

    Fuel ex5

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    1 month ago

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    Michelle S.

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    5 months ago

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    Michelle S.

    Thank you Lisa! Have a great day

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    14 days ago

    Excellent and friendly customer service. They have a large assortment of bikes, too! The shop is clean and well organized.

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    Michelle S.

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    1 month ago

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    7 months ago

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    11 months ago

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    Michelle S.

    Customers like you make us happy we're in this business.

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    3 months ago

    Staff was very courteous. Delivered a quality repair at a fair price. Definitely a good value.

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    6 months ago

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    8 months ago

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    Michelle S.

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    1 year ago

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    Michelle S.

    Ann, thank you for your business and the positive review. Michelle

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    8 months ago

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    9 months ago

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    Michelle S.

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    11 months ago

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    Michelle S.

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    8 months ago

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    2 years ago

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    2 years ago

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    Michelle S.

    Vince, thank you for your business and the positive review. Jim

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    10 months ago

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    4 years ago

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    Michelle S.

    Anson, thank you for your business and the positive review. Jim

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    5 months ago

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    10 months ago

    super friendly and really solid work. bla bla bla bla blaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa hitting 85 characters

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    Michelle S.

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    1 year ago

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    3 years ago

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    Michelle S.

    Joanna, thank you for your business and the positive review. Jim

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    5 years ago

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    Michelle S.

    Anivesh, thank you for your business and the positive review. Jim

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    5 years ago

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    Michelle S.

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    4 years ago

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    Michelle S.

    Natalie, thank you for your business and the positive review. Jim

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    2 years ago

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    Michelle S.

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    3 years ago

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    Michelle S.

    Shane, thank you for your business and the positive review. Jim

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    4 years ago

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    Michelle S.

    Monique, thank you for your business and the positive review. Jim

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    5 years ago

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    Michelle S.

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    6 years ago

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    Michelle S.

    Marshall, thank you for your business and the positive review. Jim

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    2 years ago

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    Michelle S.

    Rob, thank you for your business and the positive review. Jim

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    4 years ago

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    5 years ago

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    Michelle S.

    Cuazzy, thank you for your business and the positive review. Jim

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    6 years ago

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    Miss P, thank you for your business and the positive review. Jim

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    8 years ago

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    Michelle S.

    Anshul, thank you for your business and the positive review. Jim

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    8 years ago

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    6 years ago

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    Michelle S.

    Trevor, thank you for your business and the positive review. Jim

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    4 years ago

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    Michelle S.

    Alyssa, thank you for your business and the positive review. Jim

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    2 years ago

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    Page 1 of 7

    Ask the Community - Walt's Cycle

    My friend helped replace regular tire to solid tire and we had a hard time to get them done. But it seemed not right, wheel didn't turn smoothly.could you help fix them? both front and back. EScooter is Xiaomi brand type

    Helo Max, We currently do not hat the correct tools to help fix this issue.

    Do you buy used bike parts in good/acceptable condition?

    Sorry, we do not. I can't think of a place that does besides eBay.

    Hello, may I ask do you guys do tire replacement for a Jetson Electronic bike with size 14x2.125? If so, how much is the service? Thank you so much for answering!

    Xiaokai, Yes we can change your tube for you. Just bring the bike in and we can set a time up for you.… Read more

    Does this location offer bike rentals?

    Lily, We are sorry to say that we do not rent bikes at this time. Thank you for thinking about us.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Walt's Cycle

    Recently started working on a bike project, and Christina and the whole crew have been nothing but super helpful!

    Mentioned in 9 reviews

    Read more highlights

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    Lars is the man! Jericho, Dylan, Scott are so knowledgeable. Nowhere else that I would trust with…read moremy mountain bike specific needs!

    BE CAREFUL bringing your bike here unless you want to deal with arrogant management and terrible…read morecustomer service. My 80-year-old father came here THREE different times for the same flat tire issue. The front staff, especially Wilson, were respectful and tried to take care of him by applying a small $12 courtesy discount for being a returning customer. Then service manager "Dylan" stepped in and removed the discount because the bike "isn't a mountain bike" and this is a "performance shop." Let that sink in. An 80-year-old senior citizen, returning multiple times for the SAME issue, gets treated differently because his bike supposedly isn't good enough for their shop. That tells you everything you need to know about this business. The employees seem decent, but management clearly values squeezing every dollar out of customers more than basic human decency, loyalty, or respect for seniors. If they're willing to embarrass and nickel-and-dime an elderly customer over $12, imagine how they'll treat everyone else once they already have your business. There are plenty of bike shops in the Bay Area that actually appreciate customers. This is not one of them. We will never return and strongly recommend others think twice before spending money here.

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    I purchased a touring bike there 14 months ago. Just before a multi-month bike trip the inspection…read morerevealed that my rear rims were cracked due to manufacturing defect. The manufacturer did not have a replacement wheel ready in time for my trip. They ended up sending a replacement rim to the store instead. The bicycle outfitter guys then built up the wheel and replaced it on my bike for free. This was above and beyond what I was expecting, so many kudos for great service.

    Great experience overall, love that there's a local cycle shop with friendly, knowledgeable people…read moreand good inventory on hand. I ordered some mineral oil online to bleed my brakes. It was really easy to order online and pick up from the shop (ready same day). They were really efficient and friendly during pickup and didn't give me a hard time that I was trying to do my own maintenance (yes, some shops are a bit snobby about this). I even joked that they may see me in there for a brake bleeding job if it goes poorly which I appreciated. I ordered a large container given several of us will be bleeding the brakes, but I appreciate the caution he gave me about storing the mineral oil and making sure air didn't get in it. This is a great neighborhood shop, and I'm happy to support them! There's also a ton of parking which makes me like them even more.

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    Purchased our Treks 10+ years ago and Summit and its Staff have always made my visit's, servicing…read moreand occasional window shopping feel just right! Zero pressure, knowledgeable, friendly staff. When I went in today. I needed to service my bike after year's of not riding. I'm recovering from a number of leg and lower body injuries and have not been able to ride for a couple of years. I dropped them off and took a look around since it's been awhile. I saw this E-bike with a passenger carrier for two small or one adult and thought I could convert it to carry my large 50+ pound dog. While looking around, two very young children walked up and said "that's a cool bike" I replied "Yes it is", "did you show it to your Dad?"..... They ran over grabbed their dad and made him take them for a test ride! That was, great to see! That was an awesome bike, I hope they convinced their Dad to get it! As usual, excellent service and all around advice for my on road and off road ridding adventures!

    If you want to love your bike again, bring it here. I was ready to pay 3-4x what they charged to…read moreconvert my cable brakes to hydraulic. They clearly know what they're doing and were able to improvise, source the right parts, and handle custom work when issues arose. I feel so much safer taking my kids out for a bike ride now. I have so much gratitude to the team.

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