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    Red Lantern Cycles

    4.9 (38 reviews)
    PriceyBikes
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    6 years ago

    Always seem to have random parts that I need. Fair prices and friendly staff, great combination. Thank you!

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    6 years ago

    A boutique shop with the créme de la créme of road bikes and components. Matt is respectful and reasonable. Great espresso!

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    Ask the Community - Red Lantern Cycles

    Review Highlights - Red Lantern Cycles

    Matt was fantastically nice, enthusiastic, and the shop just gave a sense that it was relaxed and friendly.

    Mentioned in 22 reviews

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    Palo Alto Bicycles - SPD-SL clipless pedal

    Palo Alto Bicycles

    3.5(346 reviews)
    1.3 mi
    $$$

    This morning my bike died --- the freehub failed after 15 years and 70,000 miles --- the pedals no…read morelonger drove the wheel. I brought in the dead freehub, and the service department found a compatible replacement from their box of freehubs. Friendly and effective service --- the new freehub is now installed and working. The bike was down for less than 7 hours! Many thanks to Palo Alto Bicycles.

    This is my first time here and I drove almost an hour to get here. I did read the reviews and there…read morewere some concerning ones. Despite this, I decided to give them a shot. When I walked in, no one asked if I needed any assistance for about 10 minutes. There were no other customers in the store. I walked up to Kevin, who was behind the counter. He seems disinterested and to be honest, sleepy. Now I think back, I regret not asking for another staff member, someone that deserved the credit for my purchase. Despite spending a few grands, Kevin was not courteous at all and rushed the whole process. A little bit of appreciation would go a long way in retaining customers. I tried to ask him a few questions but didn't get a straight answer. He seems to want to get the sale over with and me out the door as soon as possible. It's unfortunate that Palo Alto Bicycles, a LBS that's been around for a very long time, have staff members like Kevin. This staff member knows that customers like me keep them employed, yet they act like how he acted in this transaction with me. This is my first time buying a bike in over a decade, and this experience did not leave a good impression on me. Guess where I won't be going to next time I want to spend a few grands on a bike?

    Photos
    Palo Alto Bicycles - Brand-new Trek Domane in the living room like a welcomed guest.

    Brand-new Trek Domane in the living room like a welcomed guest.

    Palo Alto Bicycles - Says I care, but not too much.

    Says I care, but not too much.

    Palo Alto Bicycles - Held firmly in place by a magnetic. What is this? An Aston Martin door handle?

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    Held firmly in place by a magnetic. What is this? An Aston Martin door handle?

    Campus Bike Shop - Had a rusted post. Got great help from the staff, and replaced the bike seat.

    Campus Bike Shop

    3.9(106 reviews)
    1.9 mi
    $

    2/5 - A Bumpy Ride (Literally and Figuratively)…read more As East Coast implants turned local explorers, my partner and I figured: why not play tourist in our own backyard? With plans to cruise through Foothills Preserve, Mets Park, and Edgewood, we were excited to saddle up on some e-bikes for a scenic Bay Area ride. Unfortunately, Campus Bike turned what should've been a breezy weekend into a bit of a gear-grinding headache. To be fair, if you're on Stanford campus, Campus Bike is pretty much the option for e-bike rentals. Monopoly mode: activated. But with great power comes... well, definitely not fully charged bikes. We rented two e-bikes for an overnight ride and an additional two days--$75 per bike, plus $30/day afterward, totaling over $200+. We thought we were good to go... until we realized both bikes were barely at 50% battery on day one. No biggie--we'll charge them at home, right? Wrong. The chargers for the Velotric Nomad didn't work. 1 out of 2 bikes had a faulty cord & power supply issue. Major buzzkill. Even after returning to swap out chargers, the replacement bikes were still undercharged. Cue déjà vu. To his credit, Aaron really tried to patch things up. He acknowledged the mix-up and compensated us for the inconvenience. Solid customer service effort on his part, but the damage was done. Our riding plans? Deflated. Our weekend itinerary? Scrambled. Our patience? Running on fumes. And if you're not a Stanford local? Good luck finding the shop. Thanks to campus construction, trying to return the bikes felt like navigating a corn maze inside a plastic bag. (Not recommended.) Final gear-check: for the price, the experience didn't quite shift into high gear. The foldable e-bike felt like a tricycle racing a Tesla compared to the Nomad. We wanted to like this place. We wanted to roll away happy. But between faulty equipment and rerouted logistics, Campus Bike left us spinning our wheels--and not in the fun way.

    This place only makes money because the students would have to go off campus to get their bikes…read morefixed. If you need something quick like a tire change this place is fine they'll just over charge you. Anything else, like electrical or battery issue, they won't even try and fix it. I bought a bike from them and they told us that they can fix any issue if it was a Campus Shop certified bike. A year later, they told me the bike was too old at the time of purchase that they don't carry the parts to work on it so it's out of warranty. Why even sell it then?! They are very rude and unhelpful unless you want to buy a bike from them.

    Photos
    Campus Bike Shop - Velotric Discover.

    Velotric Discover.

    Campus Bike Shop
    Campus Bike Shop - Bike

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    Red Lantern Cycles - bikes - Updated May 2026

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