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velofix - Silicon Valley

4.8 (89 reviews)
Closed 7:00 am - 9:00 pm

Services - velofix - Silicon Valley

Bike repair and maintenance

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Velofix Mobile Repair Shop
Doug L.

I was able to get new bar tape, new cassette, new chain, new brake cable, new brake pads, and my rear wheel trued during this one visit in an hour. They had some parts and I provided some parts. Super convenient and great work by Will! No doubt, it's more expensive $$$ than taking your bike to a shop, but it's super convenient and the mechanic that was at my appointment was great.

George Pinney working his magic on the Canyon Endurace.

Ordered a Canyon Endurace CL7 Di2 12 Speed Road Bike and had the bike delivered to the local Velofix Mobile Service location. George assembled and dialed in the fit of the new bike. He installed the pedals, water bottle holders and Garmin handlebar stem mount. The bike was professionally assembled, tested, and adjusted perfectly based on the fit measurements I had emailed to him last week. Really happy with the new road bike and the customer service. Highly recommended. Canyon has selected an excellent service partner. Also thanks to Robbin for scheduling the assembly and delivery appointment.

Felix R.

I just recently bought a used Sondors fat tire ebike and called Velofix to make a tune up appointment. Shane and Dave came to my work last week and did an awesome job tuning up my bike and explaining each detail that had to be done. They also installed my LCD display. I really appreciate their work and the time they took to explain proper maintenance of my bike to make it last a long time. I highly recommend their excellent service to any bike owners out there.

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Velofix is the best mobile bike repair shop in business. Ask for Don Snoop, he does fantastic work.

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Review Highlights - velofix - Silicon Valley

I ended up riding a nice portion of the road out of the saddle when I stopped at the Velofix van and Dave came to the rescue.

Mentioned in 6 reviews

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This morning my bike died --- the freehub failed after 15 years and 70,000 miles --- the pedals no…read morelonger drove the wheel. I brought in the dead freehub, and the service department found a compatible replacement from their box of freehubs. Friendly and effective service --- the new freehub is now installed and working. The bike was down for less than 7 hours! Many thanks to Palo Alto Bicycles.

This is my first time here and I drove almost an hour to get here. I did read the reviews and there…read morewere some concerning ones. Despite this, I decided to give them a shot. When I walked in, no one asked if I needed any assistance for about 10 minutes. There were no other customers in the store. I walked up to Kevin, who was behind the counter. He seems disinterested and to be honest, sleepy. Now I think back, I regret not asking for another staff member, someone that deserved the credit for my purchase. Despite spending a few grands, Kevin was not courteous at all and rushed the whole process. A little bit of appreciation would go a long way in retaining customers. I tried to ask him a few questions but didn't get a straight answer. He seems to want to get the sale over with and me out the door as soon as possible. It's unfortunate that Palo Alto Bicycles, a LBS that's been around for a very long time, have staff members like Kevin. This staff member knows that customers like me keep them employed, yet they act like how he acted in this transaction with me. This is my first time buying a bike in over a decade, and this experience did not leave a good impression on me. Guess where I won't be going to next time I want to spend a few grands on a bike?

velofix - Silicon Valley - bike_repair_maintenance - Updated May 2026

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