I bought some glasses years ago. One pair never fitted right and the other pair were always…read morecrooked. I broke a pair but didn't want to buy a new pair. Someone suggested Hart Optical and boy am I glad they did. Mike fixed my broken pair, he also put on the right size temples within a day and then took my other pair and put on brand new temples on them. Then he did something no one else had. He sat there and adjust the nose piece and frame to my face. He did all this for a super great price Next pair of glasses I get will be at Hart Optical. For you poor sighted people of Yelp GET YOUR GLASS WEAR NEEDS AT HART OPTICAL

I broke my glasses and was looking to get them fixed instead of paying for a brand new pair. I…read morefound Hart Optical by a simple Yelp search and figured I'd give them a try. Michael was very helpful in suggesting a replacement of the arms on the glasses and what surprised me most was the cost of the service. He texted me options of what replacement parts he had available and got it repaired within a few hours. Great service and cool guy to talk to. Hopefully won't need eyeglass repairs soon, but I know where to go if I do. Thanks Michael!

I've been a client at Lake Murray Optometric for over 25 years. Each and every time I come in for…read moremy annual eye exam and consultation I feel welcomed and appreciated. Every staff member greets you with a warm hello and smile. My previous Dr. left to another facility so I had the services performed by Dr. Rachel Inlow and she was nothing short of amazing. she was very detailed and conveyed the information in an easy to understand language. I'll definitely be requesting her for my next annual exam. The fees are very reasonable (I had to pay "out of pocket) and I consider a great value. If you're due for you annual exam I highly recommend Lake Murray Optometric without reservation. Also recently my wife's expensive pair of glasses became damaged (one of the ear piece hinges broke and couldn't be repaired). I brought them to Lake Murray Optometric (where they were purchased) and Des Elsen one of the Opticians said she'd try and get the frames replaced under warranty. She was successful and when the frames were received she sent the frames out for installing the frame lenses. Everything was performed under warranty and with a smile. Thank You Des for saving us hundreds of dollars!

I had an outstanding experience at Lake Murray Optometric. From the moment I walked in, the staff…read moremade me feel welcome and taken care of. The front desk team is friendly, organized, and efficient -- check-in was quick and they were great about answering my questions and explaining my insurance benefits clearly (which is something I really appreciate). The office itself is clean, bright, and modern. You can tell everything is well maintained and the environment feels calm and professional. They have a great selection of frames -- from stylish everyday options to higher-end brands -- and the staff was patient while I tried multiple pairs. They never rushed me and actually helped me find a frame that fit my face shape perfectly. Dr's there was incredibly thorough with the exam. They took the time to explain each step, showed me images of my retina, and made sure I understood my prescription. It really made me feel like they care about eye health, not just selling glasses. What stood out the most was how personal the service felt. Every person there was kind, attentive, and customer-focused. You just don't get that

Small office with AMAZING customer service. Jessica promptly returned my voicemail and scheduled my…read moreappointment. My glasses prescription didn't change but I wanted to take advantage of my vision benefits and get a back up pair of glasses. Asked to be pointed to the frames that wouldn't cost me out of pocket and there was no hesitation showing me which ones and helped me pick a pair I love. I got a call to schedule an appointment to pick up my glasses less than 2 weeks after my visit. Tried them on and I was on my way pretty quick. About 2 weeks later, I received an unexpected call - to check how my glasses were and if I needed anything else. I highly recommend this office.

New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician…read morePatient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!!

Dr. Peters is very knowledgeable and so easy to talk to about my eye concerns. She described in…read moredetail of what I would need in order to have a better quality of (vision) life. Her office staff, especially Lucia, are so kind as well. Lucia was patient with me when choosing my frames and answered all my insurance questions and concerns. She's super friendly as well! My experience was a 10/10 and would recommend this office to friends & family!

I have been going to Dr. Cauchi for over 20 years. Her skills and knowledge are exceptional. Even…read morethough I have my medical coverage through Kaiser, it has been well worth it to work with Dr. Cauchi. She is well known in the field of eye care and I trust her 100%.

Thank you for saving and helping me time and time again. I have never came across a more caring,…read moreexperienced and educated office such as this one. I had a horrible experience with yet another optometrist and I learned my lesson that Grossmont vision center is the more caring and best optometrist in San Diego. Their remodel is AMAZING - I'm telling you come see for yourself how hospitable and amazing they are thank you Jenny, Debbie, Sarah, and Brittnay for always remembering me and having my back with any help I need!

After my first experience with Grossmont Vision I was so happy with the experience that I wrote a…read moreglowing review and posted it here on Yelp. I damaged my lens and went to Grossmont Vision for help. They ordered new lens on December 8, 2025. I still had no word from Grossmont Vision so I called on January 5, 2026. They said that there was a mix up and the lens would be here for me immediately. After another two weeks I called again and they went on about how the lab made the mistake for the delay. I asked why no one from Grossmont Vision didn't follow up with the lab when the lens didn't arrive on time. Once again they blamed the lab for the month delay. Then they said that they had the lens in the store. They never called me to tell me that the lens were in and I again asked why they didn't call my. The person from Grossmont Vision said in an angry tone "Your lens are here in the store if you want them. Very poor customer service on my second visit and they avoided any accountability for the bad service. I no longer can recommend Grossmont Vision Center.

This place is the spot to be when and if you need your eyes or eyewear needs met. The crew here are…read moretop notch, and they treat you like a person not a number or atm. The Dr here is very calm and respectful when speaks to you. She gives you all the information and options you need. I definitely enjoy that she does not act like a know-it-all. If she does not have the info, trust she will find it for you. This place is just very genuine with how they treat customers/patients. Give them a try, I mean they are local, why go anywhere else.

They are very nice . Do a thorough exam and easy billing with insurence…read more Only complaint is pulling out. It's hard to get back out on Broadway . But everything else is great.

everything from check-in to check out, everyone was terrific. Dr. Patel explained everything…read moreprofessionally after a very smooth check-in. Brenda, the surgical coordinator was particularly helpful and filling out a very easily readable and color coated procedure for my preop day of and postop procedure instructions . my personal experience in the healthcare field tells me this is a first class outfit five stars

DO NOT GO HERE. AVOID AT ALL COST!…read more The optometry dept/Frida& Dr Tonnu makes up for this ghetto office though. So I mean its not all bad, but so not worth it! I ALWAYS have customer service issues at this location. The office manager talks to you very condensendly. Never once had any issues like this at Convoy/NC/EC &I literally been to them all. Also, parking sucks, even though it's a big lot, it's shared&tight. Even if they accept your insurance, you have better options. I promise you, you'd be better off finding somewhere/something/anything/any where else!

Thank you for the outstanding care I received today. I'd like to highlight a few things that truly…read morestood out: * A very thorough and precise eye exam with great attention to detail * Highly professional, knowledgeable, and friendly staff * Clear explanations that made everything easy to understand * A clean, well-organized, and welcoming environment * Efficient service with minimal waiting time Overall, it was an ممتاز experience from start to finish. I highly recommend Eye Associates of San Diego and Acuity Eye Group to anyone looking for quality eye care and a team that genuinely cares about their patients.

The appointment went well from start to finish. Evereryone working there was efficient and…read morefriendly. No time wasted. Customers treated with care. Great energy! In past years it was not this good.

A very thorough eye exam with every detail explained by Dr Bui. She is kind and confident in her…read moreassessments. This office replaced a kind doctor of many years and also retained his front office staff. I love that! She makes you feel comfortable and it's a personal level of service rarely found today. Plenty of frames to choose from in a variety of price ranges. Highly recommend this optometry office!

I had a very positive experience from beginning to end with this place. State-of-the-art imaging…read moreand vision testing equipment, and Dr.Bui explained everything she was doing and why. Professional and personable. 10/10 :) Then there's Jennifer. Jen worked with my changing schedule and took care of my Medi-cal stuff for me and kept me updated on the status of my new glasses. She also took the time to PATIENTLY help me select a pair of frames from an impressive collection. It takes a lot to make this mug look good, but me in my new glasses look as sharp as my vision now is. Thank you!

Dr. Newman is very nice Doctor and very knowledgeable. I broke my glasses a couple of weeks ago and…read moreI could not get new glasses till January 23. He referred me to a place in North Park which was very reasonable. Thank you Michele

Wasn't busy when I went in, doctor was great at my appointment & lady at first desk is super sweet…read more Definitely recommend