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    Walmart Vision & Glasses

    5.0 (1 review)
    Closed 9:00 am - 8:00 pm

    Services - Walmart Vision & Glasses

    Eyewear fitting

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    1 year ago

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    Pearle Vision

    Pearle Vision

    3.3(38 reviews)
    1.0 mi
    $$

    No greeting when I came in had taken over 25mins between paper work, finding insurance for someone…read moreon the phone confusing it for me. The 2 people in the front Had no interactions with me greeting wise beside asking information from me without directing it toward me or acknowledgement of a person. Proceed to wait. The dr finally came out 30 mins in total. Had an attitude demanding I go back bc I had then receive an important call asked for a min as I had already waited 30 mins.I proceeded to the back to ask how long the initial appointment takes and was told 30 mins. Which at that point I am livid bc she then proceeded to say she was waiting as I was on the phone. I can't scroll thru my phone instead of staring at 2 workers who had no customer service and wait 30 mins on her. I proceeded to leave as they all gave snarky comments. The front guy girl and girl dr. Never again rude people and will not recommend people here and will not be back and will make it a point to tell everyone who I come in contact with. * Let's clarify there was no other patients in the waiting room out side of one phone call both took while I walked in so please elaborate busy more like no business and clearly you are trying to cover you behind. In reality you guys are an inconvenience on my end waste time rude and clearly can't take no owner ship of such behavior. Typical behavior and will contact corporate till this is resolved. Really someone demanding adults to abide by what you say like you're someone ( per the heavy set female dr.) They do get the option of taking reviews off by flagging them for google to do but it will be my personal agenda to let people know such horrible experiences as you guys flagged and got removed your most recent 3 to 4 other patients review because the dr rushed thru & was rude, the front staff were talking stuff about patients in front of other patients. Had no good customer service again lack of acknowledgment to patients with questions instead of answering them just ignored completely. I will use any platform to continue to leave a review well deserved and needed for other potential clients to see to seek care else where. Look for google review Response such a joke from management.

    The worst! They give you 2-3 weeks time frame (which is already extreme) to get your glasses, and…read moreends up being a month. Also, they offered a $50 refund for the inconvenience, which was a slap in the face. The female store manager is rude, seems as if the customer are a bother to her, she should get some leadership training.

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    Pearle Vision - Gucci optical frames and sunglasses  available!

    Gucci optical frames and sunglasses available!

    Pearle Vision
    Pearle Vision

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    Colorado Eye Center - Thornton

    Colorado Eye Center - Thornton

    2.5(27 reviews)
    0.4 mi
    $$$

    Set up an appointment online as a new patient and received a text message the next day from them…read morestating they need my "ins" for "auth." Assuming they needed more insurance* information, I called the office to answer their questions. The woman could not discover my insurance to save her life, and instructed me that I needed to call my insurance and have them inform me, how to inform her, how to look it up correctly. I thought this was weird seeing as I found this provider from my insurance companies website in the first place, however I proceeded as asked. After an hour of being on the phone with my insurance company, they determined that nothing was wrong, the provider was in fact in network. They even called this lady, and informed me she insisted she has no way of looking my insurance up and required them to email all information about my policy. Collectively, with the advice of my insurance company, this woman who runs the office at this place is completely incompetent and it would be best not to trust my healthcare with someone incapable of doing their job. As a new patient I'm baffled that someone could not even care to simply figure out what they were doing wrong and force a new patient to figure it out for them. I'd gladly go blind for another month then deal with these people. Listen to the reviews, don't even bother.

    I have been going to this center for years and never had any issues. Everyone is so helpful and…read moreknowledgeable. They explain everything in detail.

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    Colorado Eye Center - Thornton
    Colorado Eye Center - Thornton
    Colorado Eye Center - Thornton

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    Walmart Vision & Glasses - opticians - Updated May 2026

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