Great experience, as always. I was able to book appointments for the whole family online…read more There is plenty of parking in the lot where they are located. Both doctors are pleasant and informative. My son and I were scheduled back to back so we were taken in together which made for a swifter experience. I had to call after the fact to get some additional materials and to move one appointment. The receptionist was helpful and efficient. Highly recommend!

My daughter didn't pass her vision screening at school, so I had to schedule an eye doctor…read moreappointment for her. This place popped up and so glad we went here!! Very kind staff from the beginning. Adriana was so helpful from start to finish! My daughter doesn't have eye insurance but they still double checked her health insurance just incase there was anything available there - very thoughtful to do. They were also able to see me at the same time too. Which worked out because my daughter was very hesitant being her first eye exam. Dr. Megan was very patient and explained everything to my daughter. Double checked if we had any questions or concerns. Also - no huge eye puff machine is always a big plus in my books hahaha My daughter is so excited for her glasses and so grateful she had a great first eye doctor experience!

Queen City is the very best optical store in Colorado, full stop! Scot, the owner, is great at…read morecurating the most hip and current eyewear from independent designers around the world. He doesn't have the largest selection, but he has the right selection to seriously elevate your style game. He also is a master at tints and transitions, so your lens game holds up to your frame game. I've worked with most of the top independent eyewear stores around Colorado, all who do a decent job, but if you want the very best, you go to Scot at Queen City. There's a good reason every review he has is 5 stars!

scot and his team provided great customer service and guidance with my new prescription vuarnet…read moresunglasses. their shop has a welcoming atmosphere and a great selection of frames. I highly recommend them!

Run!!!!! This place is extremely overpriced and the old ladies that work here are miserable. Learn…read morecustomer service. I made an appointment for glasses only and they charged me for glasses and contacts exam. I walked out paying over 800 for glasses. I called them today to order contacts and asked for 1 box. The receptionist was so rude and told me she couldn't order 1 month supply and I needed to order 12 months at a time. I will never return to this place. They should always ask if you want to take a photo of the back of your eye- they didn't ask this and charged me for it anyway after I didn't even need a prescription for contacts at the time. After showing my bill to another optometrist friend, they even said this is unethical. They will tell you, you will pay a little more for the better service, but the service was not better. Every person who works here seems miserable and will not show you customer service. Take your money elsewhere where they will respect you and your wallet.

I've had glasses for over 12 years, and this is the first time I've had to go to the office five…read moretimes just to get the prescription right. The first appointment took about an hour. The second appointment was just to look for my glasses. I used them for three days and had a constant headache! On my third visit, I found out the prescription was wrong--the doctor had put too much "power" in it. I left the glasses there to be fixed and also got fitted for contacts. While waiting for the glasses, I tried the contacts, but they didn't work either. On my fourth visit, I went back for another pair of contacts. They handed me a plastic bag with the contacts inside and told me to try them at home. As soon as I put them in, I couldn't see a thing--and on top of that, they were expired! I waited three weeks for my glasses. I had to call to find out if they were ready, and by chance, they had arrived that same day. No one bothered to notify me. The glasses still don't work to this day. I wouldn't recommend this place to my worst enemy!!!

I've been coming here for years for my sporting needs. First for polarized sun glasses for…read moreflyfishing/adventuring, then for my first pair of Zeal goggles. Last week I dropped in with my goggles as I'd had some issues with the lenses over this past winter. To be honest I hadn't done the best job keeping them safe while commuting to/from the mountain so the lenses had started to pop out every now and then. Apparently my #1 ski buddy did too good of a job popping the lenses back in at the end of last season as the staffers couldn't find a single thing wrong with them. Thankfully I had dropped in because Zeal was running 50% off of many awesome goggles. The staff shared which was their fave (of the sale goggles), I snagged a pair that caught my eye and the trying on began. I settled on a pair with a flashy purple band and sashayed on up to the register. It must have been my lucky day as the goggles also came with an alternate lens. I was thankful to be told the options along with what each alternate lens would best be used for. I settled on a pair for those snowy low visibility days. Score! Took my new goggles out for a spin the following day and am happy to report that they certainly delivered (and I looked pretty cool too)!

The best brand for sporty sunglasses and ski goggles! The sunglasses I have from here for hiking…read moreand outdoor activities are top notch quality and are so comfortable. I wear them all the time for good eye protection outdoors. The sunglasses do a good job of not muting or changing colors too much outdoors and the polarization is good at looking at water. I love the ski goggles I got here as well! The lenses automatically change colors depending on the outdoor conditions and are amazing quality. My mom recently accidentally broke a really old pair from here and they replaced them for free with a new model because they don't sell the ones she had anymore. The service is awesome and I wouldn't buy sporty eyewear from anywhere else.

I had the best experience here after having some problems with my glasses I picked out at a…read moredifferent Warby Parker location out of state.The optician who I unfortunately don't have the name of, helped me pick out some new frames and adjusted them perfectly for me. She was so patient and helpful. The staff here are all lovely and are quick to help any customer that walks in through the door. If I need anything with my WP glasses or sunglasses this is the location I'd go to for adjustments.

I had a great experience here! I stopped in (no appointment needed) to look for new frames after…read moretrying a few on virtually through the Warby Parker app. The store is very clean and only two parties are allowed in at a time. Everybody is required to hand sanitize upon entry and each pair of frames is sanitized after being touched and/or tried on. The best part? The sales associate helping me pick out a pair was actually honest! She told me which frames were keepers and which did not look or fit right. I always get stressed when looking for new glasses since I never know what looks good, so the candid feedback and advice made this process a breeze. My new pair arrived right at my door in less than 10 days, and stopping back into the store for a frame adjustment was quick and easy. The frames I selected, with prescription lenses, AND with blue light filtering only came to $145, which is cheaper than what I usually spend when ordering from an optician's office, even after my vision insurance kicks in. Great pricing, great selection, great staff!

Love the doctors here. And the plugs in my eyes seem to help with dry eye. Dr Tony knows this stuff!read more

I recently call asking for some information and I think that they might have seen the review…read morebecause they offered me a replacement of lost clip-on glasses (they did not have to do this).. So it looks like they are willing to work with me and make right an extremely unpleasant situation...

What an amazing place. Worth the trip to find it. Excellent selection, excellent staff, more…read moreknowledge on glasses and lenses than I have ever encountered. They can make RX lenses out of dam near any frame. 10 out of 10 stars

Worked hard to get here based on their expertise. Huge inventory. Real expertise. Lens…read moretechnology and options are fantastic. Alex was fantastic helping with the whole process.

I ordered and paid for a pair of glasses on July eighth. On July 15th I attempted to call the store…read moreto see if my glasses had come in. There was no answer. I tried several more times to reach the store by phone and there was never an answer. Towards the end of the day I contacted another LensCrafters and explained that I couldn't reach anyone at the Boulder location. A very nice person there said they would reach out to the Boulder store and have them get in touch with me. I never heard anything back. On July 16th I attempted to contact the store and had the same results. No answer. I asked others to call the store and see if they could get any answers with the same result. On July 17th I received a text message saying my glasses were in. We arrived at the location and Christian began to help us. I told him I was concerned that their phones may not be working. He said they were fine. I explained that we had tried to contact the store and he explained that they were short staffed. I asked where one of their regular employees was and he said they were not with them any more. He explained it was LensCrafters choice to part ways with him. I was surprised that he shared that employees employment decision with me. I expressed my concern that customers could not reach the store by phone and suggested that they could call customers back when it was slower. He quickly dismissed that and said we don't have time. I asked if I could speak to the Regional Manager (Jessica) and he said that I would not be able to. I asked if he could give her my contact information so she could call me and he said he would not do that. I explained that his corporate owners (Essilor Luxottica) would not be pleased with his handling of customer concerns. He said he doesn't work for them. I then asked for and received a refund. He threw the glasses case into the trash. This was among the worst examples of customer service that I have ever witnessed or experienced. We went to Warby Parker, purchased two pairs of glasses and had fantastic customer service. The difference between the two businesses was night and day. I hope that this is isolated at LensCrafters and that Christian was perhaps just simply having a bad week. If you want a pleasant, friendly and fun experience go to Warby Parker. It's a short walk from this LensCrafters. If you want a frustratingly rude experience LensCrafters Boulder will give you that.

This is the best LensCrafters that I've personally ever been to. From picking out a frame to…read moreadjusting the glasses the associates were stellar. There's a huge selection of cute glasses. I picked out my perfect pair with the help of the associate. The end product was perfect. This is the best of the best when it comes to getting glasses.