I was in the area when I realized my insurance benefits were going to expire, my prescription had…read morechanged so I wanted new reading and prescription sun glasses. I looked up places and landed here, it was the nicest and cleanest office I've been to in a while. I walked in looking concerned because I was nervous to explain my situation and didn't know if they could do everything before my benefits were up. Mark was so understanding and saw to it that I was taken care of. Everyone was so accommodating to my situation, from start to finish I'm really enjoyed everything about this place.Efficient ,reasonable pricing and great customer service. The best part is I get compliments on my glasses all the time!

I have been to several Americas Best locations and not all have been great until Rowlett UNTIL I…read moreencountered LeVon D. general Manager. She was so rude and condescending it made me physically ill. I have to take my adult autistic son and she made the experience unbearable and will be looking for a whole new place of business for my son. Americas Best please do better. She can't be an asset to your business. Sorry for any special needs customers. I would never refer anyone to them again.

Mrs Jacqueline, helped me with everything she's amazing. Great company, great people. The…read moreexperience was very smooth. The atmosphere was very friendly. I was able to get exactly what I needed. Same day and also ordered a pair of glasses that came in early. Just very thankful for the whole experience.

I don't usually leave reviews but my goodness, this place is so unprofessional and unorganized with…read moretheir orders. I was told to come back for my glasses in 30 minutes, and it turned out they could not be cut there, so I had to come back in 1-2 WEEKS for them. Then, I was sent a message that my order was ready. I get there and the order was, in fact, nowhere to be found. I eventually did receive a call after I personally called their call center. Not to mention, I waited almost an hour to be seen, after having an appointment booked. I was not greeted by check-in person either. After having to drive out there 3 times, both ladies working there could care less to apologize for the inconvenience, and had no explanation as to why I was messaged to get my order even though it was not ready. So, very unprofessional and an unpleasant experience b

I came in for some prescription glasses. The staff helps you with finding the right frame for your…read moreface. Once the frame or in my case frames are selected, I was told how my vision insurance works and what it covered. I didn't feel pressured, I felt that the staff was very helpful with my selections

Dominque is the best!!!! She was working alone the morning I arrived at 10. She was able to assist…read more3 customers, and rocked it.

Randy is amazing. He's very kind and considerate which is wonderful, but he's knowledgeable and…read morethat's even better. He can custom make lenses. I liked a certain wired topped frame but I wanted the lenses to it to be bigger so I could get bifocals with computer distance on the bottom. He can do that! He explained to me the difference between reading glasses distance and computer distance. It turns out I use the computer distance far, far more than reading distance. His frame selection is good but he can work with any good quality frame and he'll let you know if your frames will work. Some guys will sell you you anything just to make a buck, Randy is the opposite. He'll give to advice about what will work best and has been doing this business so many years he really knows what he is doing. (My advice is to listen to his advice.)

I have been waiting for my glasses for over a MONTH! I was originally told it would be…read moreapproximately 2 weeks. Don't go by his website hours of operation because he does not follow the hours of operation. I called this past Saturday and was told he would try and have them by 3:00pm and he would call me, NO call and of course my glasses are still not ready. I've visited his shop several times to try and talk to him because he never answers the phone. Never there for me to talk to in person. Don't buy from this place unless you want to wait a good long while. Finally got my glasses after a month and they were not good! Left lens was scratched, metal on noise piece was bent and scratched, washers under screws were cracked. Looked like they were very used.

We come here every year for our family eye exams and glasses. They do a very thorough eye…read moreexamination and we like each of the doctors we have seen.

Amazing office hidden on Murphy Rd. The office/showroom is…read morenew, roomy and it wasn't difficult to get an annual exam appointment. Dr. Suzy was friendly, funny and knowledge. The front office staff was upbeat and friendly.

I am so impressed with the quality of customer service that I can't see going any place else. We…read moreonly went there because my husband was looking for a very specific brand and Pearle carried them. I didn't care if we went to a personal eye Care place or Wal-mart but I'm so glad my husband wanted a specific brand because It introduced us to Amy, who was so incredibly knowledgeable and knew everything about how my insurance worked and how to get the most out of my plan and where I barely paid out of pocket. I was so impressed that I asked to go get in next door with the optometrist WITHOUT an appointment ( which I'll do a review of her and her office next because they're also amazing) to see if I could get an exam because I now wanted to use Pearle that day with my family. Luckily, the optometrist had a customer running late and squeezed my in. I've had glasses since I was eight and have many experiences with getting glasses and this has been my favorite. So a month later my daughter wanted to get glasses and was going to go to America's Best because they advertise a really great special that you can't turn down. I get a call a frantic call from my daughter who is learning how to schedule and go to her appointment's alone and they said she only had an allowance of 70.00 when I was able to buy an almost 300.00 pair of Kate Spade glasses with only a few dollars that I had to pay out of pocket. I believe it was less than ten bucks. So, I told my daughter to go to Pearle in Rockwall, just down the street and speak to Amy. Amy, talked to me on the phone and explained that America's Best will say that "yes" your insurance is covered but won't tell you that you're "out of network". This makes a huge difference. My daughter ended up with a pair of "Ray Ban" glasses and paid nothing out of pocket for the glasses and only a little for the extra options for the lenses. I got "Kate Spade", my son and husband both got "Oakley" and my daughter got "Ray Ban" all brand names. I called Amy again..... And I wanted to speak to her manager so that I could tell them how impressed I was and she said she was the manager. So I needed to let people out there know how impressed with the service I am. I could careless about the name brands I care more about the quality of customer service I get because that's where I'll take my business in the future. Luckily, I have amazing insurance but even better Amy knew how to maximize our benefits. Just with the example of my daughter is proof why I'll always go back. She would have had to pay out of pocket for a pair of cheapy frames and wouldn't have gotten the bang for MY buck I spend in vision coverage. Thanks for taking the time to read my review and I hope you'll take the time to visit them because I didn't waste my time writing my review.

Recommend! Easy process, great service, fast results, accommodating. I was in and out. And they…read morework with my insurance. Full package.

Been going to Dr. Hill for decades and he is always very attentive. I recommend him to anyone…read moreneeding an eye doctor.

After getting turned away from a high-end optical boutique in Dallas' West Village area, I decided…read moreto take my business for a new pair of glasses a little closer to home. I bring my son here for his contact lenses so I'm familiar with Dr. Hill and his practice. Due to several eye surgeries, I'm now left with a very unusual prescription. I walked into Today's Vision and asked if they could fill my prescription. The girls behind the counter noted right away that it was not your basic run-of-the-mill script and needed to check with the doctor. A minute later she returns and says "No problem - we can fill it". Then Dr. Hill came out and asked if I've ever worn glasses with prisms and gave me some words of advice on what to expect. He was very nice and very knowledgeable. Although they didn't have a wide selection of designer frames, what they had was certainly adequate and I had no trouble finding a pair of suitable frames that looked great and wouldn't require me to take out a loan from my bank. The girl who verified my insurance was very thorough and even stated that I had "really good insurance coverage" (this is the 2nd time I've been told this). My glasses were ready in less than a week and after a quick adjustment, the person fitting my glasses said that if I had any problem with my perscription, to come back and see them and they would take care of it. Now THAT is excellent, hassle-free customer service! I got a great pair of glasses, wasn't overcharged, and left happy. Even if you don't live in the immediate Rockwall area, this place is worth the drive.

Amazing place to buy glasses and good prices Dr Ruiz one of…read morebest as well Joy and the guy who works in the lab

I have visited this eye care center for over 20 years. It has been all great experiences. Dr. Ruiz,…read morereceptionists, office managers, technician Daniel are all super nice, friendly and professional. I cannot think of any reason to not come back here again and again.