After a very apologetic phone call from JP the district manager of the my Eye Dr chain, he assured…read moreme he had looked into the very unfortunate situation I experienced with the Murphy location. He also assured me that Tanner the store manager would do everything in his power to assure something like this would not reoccur. I feel that everyone deserves a second chance, I rescheduled my appointment and all is well, everything went very smooth and on time. Thanks everyone for a great experience.

Don't go here! They are all about the $. I went for exam. and was asked to pay up front what my…read moreinsurance would not pay. I insisted upon paying after my insurance pay and I received a statement. I was then told that they didn't send out statements. A few months later I received a statement for less than the amount requested at the time of my appointment. Recently, I returned for a follow up visit for problems I was having with surgery. Upon arriving, before checking me in and questioning the reason for my visit. I again asked for payment prior to my seeing the doctor and submitting visit to insurance. I am having problems with my vision because of potential error made by the doctor, and they are asking for payment prior to my seeing the doctor! Absolutely unprofessional and insensitive! All about the dollar bill! I would not recommend this doctor if care about your vision!

The 1 Star IS FOR THE STAFF!!!!! The Staff is super friendly and attentive. The Doctor is horrible…read more Like a real soul sucker, uninterested, passive-aggressive, monotone, not helpful unless you PUSH. I shouldn't be pushing a person who chose this profession. Dr. J. Hui hates her job.

Well went here for eyeglasses. Pre exam was great Dianna…read morereally was helpful and kind. The sales lady helped with insurance and was able to get our price down which was nice. The problem was with the doctor. Julia Hui. She was very uninterested and almost robotic in her attitude and her "bedside manner" if you will, was very concerning. If it wasn't for her very unprofessional/unkind attitude it would have been a 5 star experience. I guess if you don't like a workplace find somewhere you will be happy? Because the patients see it. Not cool.

This is a great Vision Clinic! Staff is very friendly and helpful. Dr. Colton is the best! He takes…read morethe time to make sure your questions are answered and to explain your current eye situation. I have been going here for two years now and very happy with their service! C. Tucker

Not happy! Company took over my previous opticians practice clientele and business. They…read morereplacement my prescription the wrong prescription and now it's taking almost 3 months for the corrections and order of my new glasses. Younger staff and are nice it's need more experience and better external seevice

UPDATE- I was contacted by corporate office and sent to a different location to work with Larry…read moreKopansky at the Preston Towne Crossing location. He identified the issue by comparing my old prescription glasses with the new ones that made me ill. I had another exam by a different eye doctor and Larry/vision works had the glasses sent away to update them with the correct prescription. I picked the glasses up yesterday and have been wearing them with no problems at all. I would highly recommend Larry and the Plano Vision Works location. Doctor was kind and great. Staff was helpful and friendly. Unfortunately, the glasses make me physically ill if I keep them on for more than 5 minutes. I went back the same week and they rechecked the prescription which said was correct. The doctor said that the bifocal line was off. Went to the glasses shop and they stated it was exactly where it should be normally and thought maybe I was just sensitive to the bifocals. TheyTilted the lenses and told me to try that for a while. I've worn bifocal lenses for 8 years, bought them from two different places and never had an issue. I have paid nearly $400 for eyeglasses that I am unable to wear!

I came in for some prescription glasses. The staff helps you with finding the right frame for your…read moreface. Once the frame or in my case frames are selected, I was told how my vision insurance works and what it covered. I didn't feel pressured, I felt that the staff was very helpful with my selections

These guys were helpful in setting me up for contacts and glasses. If anyone has time or patience…read moreto deal with me - it's my girlfriend and these guys. I didn't mean to take two hours of their time deciding what frames I wanted and other misc. questions I kept asking but they were very helpful and did not rush me out of there. This is the first eye doctor I've been to that did not have to dilate my eyes. These guys were recommended to me by a friend and I'm glad I came through to finally see these guys.

I have been coming to see Dr. Nguyen since 2017. Excellent service as always and thoroughly exam…read more This is what I need because I have the worst case of dry eyes due to cancer radiation treatment and bone-marrow transplant 24 years ago.

I was searching for a new eye doctor considering we just moved. Called around, and did some digging…read morecame across Dr. Rich. Great Doctor, very detail oriented. Great patient care all around. If I lived 1 hour away I would definitely go out of my way to go out to Murphy. There are very reasonably priced, and have a great selection of glasses, and frames. Contacts can be prescribed to you or you can buy them through the office (same price at the end of the day). I highly recommend Murphy Family eye. I don't usually review on Yelp much anymore, but I wanted to go out of my way for this practice. Look no further.....

This was my second visit for eye care. I was satisfied the first time. On my second visit I had…read morean eye exam and selected a new pair of frames. I gave them 2 old frames to change the lens according to the new prescription. This was in December. I got 2 pair of glasses back. One of the frames(an expensive one) was lost! The prescription in the other 2 were incorrect. I left them to be corrected. In APRIL I received the still uncorrected glasses along with a refund. Now I have to have another eye exam at my own expense since my insurance had been used. The office personnel wouldn't return my calls and on my last call, she slammed down the receiver.

Dr. Nguyen is a remarkable optometrist!! I've been a patient at Woodbridge Eye Care for 5+ years…read morenow and I will continue to come back here for my annual eye exams and contact lens exams because Dr. Nguyen really knows her stuff. She has treated multiple eye infections and without a doubt, she always nails it with my prescription for glasses and contact lenses. Dr. Nguyen is warm and genuine and I especially love how she believes in educating her patients about eye care/health. I always have a very pleasant experience from the second I walk through the office door to the moment I leave. The staff is wonderful and super friendly, the office is clean and modern and her office hours are great for those of us who work during the day!! I can't say enough about great this office is. I highly recommend Woodbridge Eye Care!! Come see Dr. Nguyen for your next eye exam, you won't regret it!!

I have been coming here for the last 5 years , normally I'm here for my yearly eye exam. They are…read morevery thorough and listen to all my concerns. All the staff that works here a friendly and knowledgeable. I enjoy coming here.

Randy is amazing. He's very kind and considerate which is wonderful, but he's knowledgeable and…read morethat's even better. He can custom make lenses. I liked a certain wired topped frame but I wanted the lenses to it to be bigger so I could get bifocals with computer distance on the bottom. He can do that! He explained to me the difference between reading glasses distance and computer distance. It turns out I use the computer distance far, far more than reading distance. His frame selection is good but he can work with any good quality frame and he'll let you know if your frames will work. Some guys will sell you you anything just to make a buck, Randy is the opposite. He'll give to advice about what will work best and has been doing this business so many years he really knows what he is doing. (My advice is to listen to his advice.)

I have been waiting for my glasses for over a MONTH! I was originally told it would be…read moreapproximately 2 weeks. Don't go by his website hours of operation because he does not follow the hours of operation. I called this past Saturday and was told he would try and have them by 3:00pm and he would call me, NO call and of course my glasses are still not ready. I've visited his shop several times to try and talk to him because he never answers the phone. Never there for me to talk to in person. Don't buy from this place unless you want to wait a good long while. Finally got my glasses after a month and they were not good! Left lens was scratched, metal on noise piece was bent and scratched, washers under screws were cracked. Looked like they were very used.

I can't say enough about this place! Kevin & Travis (& others) went above and beyond to make sure I…read moregot the perfect pair (glasses & sunglasses). I'm kinda (really!) picky when it comes to my glasses... Needless to say, I spent a lot of time browsing & trying on different frames. They couldn't have been more patient & helpful. The entire time...!!! Another thing that really stood out to me was how polite, friendly & professional they all were, not only to me, but to everyone that came in the store. I don't see that kind of service very often & I want to be sure to recognize when I do. Thnx Guys!! I really appreciate all your hard work. I my & !!

Juan is the expert. The lady there--I don't remember her name--of course did a phenomenal job in…read moreproviding the utmost attention to care, and the best possible price on this planet. Go Here Now!

I visited the vision center today for new glasses and was helped by Cedric. I have to say he was…read moreextremely helpful, thorough and quite pleasant. He was very patient with me even though I couldn't make up my mind which frames I wanted. I would HIGHLY recommend the vision center at the Murphy Walmart. They have such a great assortment of frames to choose from. I am sure anyone would be able to find something to their liking and you will receive EXCELLENT customer service. BTW...the optometrist at that location is great. I highly recommend her as well.

Everyone at the vision center are fantastic. I've purchased 4 perscription glasses and 1 pair of…read moresunglasses over the past two years. Angie, Vanessa ad Cedric were wonderful -- customer service oriented, patient, kind and honest if the frames you may choose are not favorable for your tone, face shape... etc. There are excellent frames starting at under $20.