Dr.Duong is great! Very knowledgeable and personable. He will hoo you up with everything you need…read moreplus he's super nice. Shout out to the front office staff as well. She was super nice.

Went for an exam and the girl was fast, I figured she goofed big time, she was just insanely good…read moreat her profession! I went back to have eyes dilated because of fuzzy vision that came and went since an assault decades ago, HE found the retinal tears and detachment that a doc on sh78 totally missed. I went with progressive lenses again and I'm at 20-20 for the first time in years. It's awesome to be able to read an entire sentence without having to shift eye to eye by turning my head back and forth. Since then I went to texas retina and had my torn retina reattached and the cataract that was missed a couple years ago is next.

Waited weeks to get my credit back on my Credit card. I was told they would credit me asap. Weeks…read morewent by and after calling and getting nowhere, I had to go in.

Very disappointed with my visit today. I had an appointment scheduled for 11:00 AM and arrived five…read moreminutes early, only to wait for over an hour without ever being seen. The staff eventually told me the doctor was still with a patient and they had no idea when she would be finished. They offered to reschedule, but at that point, it was clear the office had overbooked--there's only one doctor and they are clearly taking more appointments than they can handle. It's unacceptable to offer appointment times online that you can't actually honor. This reflects a serious lack of respect for patients' time. I won't be returning.

Review of Wylie Eye Center…read more I have been a loyal patient at Wylie Eye Center for the past 8-10 years, returning every couple of years for an eye exam, new frames, and the same type of lenses I've used for years. Unfortunately, my most recent experience has been deeply disappointing and unlike anything I've experienced with them before. This time, a mistake was made -- the wrong type of lenses were ordered. I realized the issue immediately upon receiving them and even called from the airport the same day to report the problem. It was clear upon review that they had ordered the wrong lenses. I requested the correct comprehensive lenses to be ordered, expecting the matter to be handled promptly. Two weeks and many follow-up calls later, I was finally told my lenses had arrived. When I went to drop off my frames with the incorrect lenses, I explained the situation to a young staff member, who said she would look into it. The next day, when I returned to pick them up, I was shocked to be told I needed to pay for the new lenses -- essentially paying for two sets, one of which I will never use. What's worse is the complete lack of communication and care throughout the process. No notes were taken, no follow-up calls were made, and the staff I spoke to the previous day didn't even remember me. When I asked to speak with the office manager, I was told she was busy but would call me before the end of the day. That call never came. After over a decade of trusting Wylie Eye Center, this experience has left me saddened and frustrated. The quality of service and care I once valued here seems to have disappeared entirely.

My wife and I love both locations. We really like all the doctors we have seen. And we've seen 4 or…read more5 of them including Drs. Anderson, Royster and Vilhauer.

Dr Maniloum Douangphila, the Optometrist at this location in Melissa, TX (at Walmart) is terrific…read more She is the first Dr. to take the time to try to get my eye prescription accurate and she is so professional, pleasant, patient, and kind. The Administrative Person at the front desk, Cesar Rodriguez, her Assistant, is an absolute GEM! He is friendly, efficient, polite, hospitable, and keeps the patients informed. Love this Office! So happy to have these professionals right here in Melissa!

Dr. D provides the best glasses and contact RX's and was able to get my son his prescription…read moreglasses the same day as our visit, and my glasses within 7 days. Optimeyes Optometry has multiple location which I really like, and ensure that I can get high level eye care throughout the Dallas Ft. Worth Metroplex with locations here in Allen, TX, Sachse, TX, and a brand new location in Melissa, TX. Highly Highly Recommend

I have been coming here for the last 5 years , normally I'm here for my yearly eye exam. They are…read morevery thorough and listen to all my concerns. All the staff that works here a friendly and knowledgeable. I enjoy coming here.

Very convenient location for all residents of Murphy and Wylie. The staff is knowledgeable and…read moreprofessional. However, I must note that the provider who attended me seemed rather detached from my concerns -- as if the priority was billing my health insurance rather than addressing my needs. And, honestly, an eye care practitioner wearing extremely thick false eyelashes is concerning, given that such accessories go against basic eye hygiene recommendations. That said, I'll continue coming here because their schedule accommodates working individuals, and the location couldn't be more convenient.

It's been a couple of years since I got my eye prescription checked so I decided to try out this…read moreplace. I noticed the small shop when stopping by Happy Lemon, but have been too lazy to stop by. Luckily, they had a same-day appointment at 1:45 PM. I arrived early since my dental appointment was shorter than expected, and the optometrist was out for lunch. They said she would be back at 1:45 PM, but feel free to look around the store and try out different pairs of glasses. They have a vast variety of styles, ranging from China-made to Italian-made (expensive brands such as Coach, Gucci, Versace, and Rayban). I told them my info and they were able to look my insurance up in the system, along with all the details of my benefits. The glasses were all locked up, so you need a worker to open the case for you to try. It felt awkward compared to Visionworks because the worker was standing there watching you try on each pair. The optometrist didn't come back until past 2 PM, so I was waiting a while. However, one of the main technicians sat me down and explained all the fees and upgrade plans for each pair. He asked me to pick my favorite one, and he can tell me the exact price for that pair. He explained each process thoroughly, along with how much I'm expected to pay to get contacts prescription, retina x-ray, etc after my insurance coverage. I like the information because it made me understand the process better, but I did feel a little pressured to pick the most expensive one for insurance. The optometrist was very friendly. She spoke fluent English and Vietnamese, which is probably why most Vietnamese people go here for glasses. She gave an in-depth detail about my prescription, and how my eyesight decreased. She also recommended a new brand of daily contacts since my old color contacts were not helping with my astigmatism. After the eye exam, it was just a quick payment process since I already decided on my pair of glasses earlier. They said the wait time is around 2 weeks, which is typical. I just picked up my new pair of glasses today and I love them. It's very nice, and the lens feels high quality and durable. I did pay out-of-pocket an extra $250 for lens upgrade but it's worth the splurge for extra insurance. Overall, I like the number of glasses they offer, and it looks like they're getting more with new glass displays. The styles are much cuter than what you see at Visionworks, and Target Vision, so you'll be sure to find something you like. I would come back here next year!

Words CANNOT describe how amazing this place really is, every person is nice friendly and outgoing…read moreand they go above and beyond. I haven't been to an eye doctor in over 10yrs (I know don't judge me ) but they were able to get me in the next day. They took time with me and went over all my options and the cost. I decided to finally get contacts the doctor gave me a sample pair to try for a week. A day before my follow up she called upon closing (6pm) to see how I felt or if I wanted to try a different pair to sample. I told her I was ok with the ones I had not knowing contacts felt different. She was real and honest with me and said you'll never know unless you try another sample which duh makes sense. They opened at 8:30AM the next day for me so I wouldn't be late to work, ontop of that the guy that brought me my sample had me try a tea he was making. This is a place that goes above and beyond and I am truly grateful for them. You have to give them a try I am truly shocked and amazed by their generosity!!

Our family has been seeing Dr Abraham for years. He takes the time to explain things and listen…read more He's real and not smug as some doctors are. The front desk staff is always friendly and welcoming also. Highly recommend!

Just great treatment from the time you walk in the door. Doctors are amazing and take their time to…read moreanswer your questions and make sure that you're content with eye care!! 100% recommend this place! Best in the area!!!!

We have been coming here for hears. I have really good insurance through my work so that helps to…read moreafford the high prices. There are pros and cons of this place. First, Dr. Castro is excellent, skilled, and caring. Highly recommend. The office works to get you scheduled as quickly as possible. They have good availability. Appreciate the hiring reflects a diverse community. One gentleman who helps me adjust my glasses is just kindest most helpful technician ever. I really appreciate how he makes sure my frames fit well. Not everyone in the office is the kind and helpful. And one time, my family member passed away and I ended up being 7 minutes late to my appointment. They treated me so mean. I was nearly in tears but they berated me for being late. One staff member makes fun of me for my personal preferences. However staff have worked here for years so they must love their jobs. That says something for this business.

I've been a customer of this dentist for 3 years and they would not even let me buy one box of…read morecontacts because my prescription expires on 1/25/2026 and it is currently 1/2/2026. Since when can you deny customers who have an active prescription??? I live in Louisiana now and can't drive to Allen, TX just to give them an exam so that they will let me buy contacts. It's sad that a customer with a perfectly active prescription can't even buy contacts when they need them.