They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

Every single person I interacted with from the receptionist to the nurse to the Dr. was super…read morefriendly, very knowledgeable and genuinely cared about my well being. Great place for all optical needs. So helpful.

Sat on my glasses which bent one arm & broke the other, plus popped out one of the lenses. Thought…read moreI was going to have to buy a new pair. Went to Elite Optical, without an appointment, hoping for a miracle. Brent helped me & fixed me up. She was able to repair my glasses saving me the expense of a new pair. She was really busy, but took the time to help. Her kindness & patience is so appreciated. Thank you Brent & Elite Optical.

Overall a very positive experience. Hunter took the time to discuss my eyeglass needs and…read moreoptions. Totally great service with Hunter. Thank you.

I went in today and the customer service was spectacular, especially how this lady Debbie helped me…read moreout with everything today. I was having difficulties trying to figure out which glasses looked best on myself and where different styles were etc.. Overall, I had a wonderful experience here and would totally recommend to family and friends! :)

My husband and I went for our annual eye exams at this location…read more All of the staff was kind, courteous and professional. Our exams are always thorough and done well. The girls at the glasses desks are very helpful, especially Jess, who took great care of us today! We will pass along our great experience to our friends

Posting this on Yelp so it cant get deleted or burried on Google. I TOLD THE GIRL ON THE PHONE THAT…read moreMY MOMS MAIN COMPLAINT WAS FLOATERS AND WANTING TO GET THOSE CHECKED. YET YALL SCHEDULED HER FOR WHATEVER YOU WANTED. ALSO, Just got the insurance EOB in the mail. Yall charged them for Eye AND MEDICAL EXAM. Yet we couldnt discuss the floaters or some of the other findings? Yeah right!!!! Seems like the doctor was just in a rush/bad mood. You should talk to Dr Pilcher about her bedside manner. Im not the only one who's complaining in these reviews about her rudeness and wanting to rush. If she doesnt like her job she should find a new one. If she is in such a rush she shouldve taken the day off. Knocked off another star. NEVER coming back. Im gonna make sure people know to steer clear of this place. Rude Dr and dishonest billing. Dr Pilcher is kind of rude not going to lie. First when she came in, she said Its Chaos out there. Didnt introduce herself. Not very personable. Seemed like she was in a major rush. Kept saying come on really loud when my elderly mom was trying to read the eye chart. When my mom would say she couldnt read it, her response was yes you can When I asked about the floaters in her eye (which was the main reason we came) She said thats medical you need to schedule a medical appointment to talk about that. I asked her some questions about the pictures of her eye which she did answer thoroughly. Then she rushed out of the room and told us to check out out front. Dont know if the doctor was having a bad day or what. Im not really sure if Im going to come back, she was pretty rude. Needs to be talked to about bedside manner. Sorry we were such a bother.

Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

Truly the best of the best! Great selection of frames and sunglasses. The staff are all amazing…read more They truly care about their patients.. thank you!

They messed up my appointment time and wouldn't honor the original time. Time to find a new eye…read moredoctor.

Glasses are such a huge part of my personality, so I would like to extend my apologies for being an…read moreAries when I had made it to my appointment, lol. I was two years over due and lucky me - my vision improved (a little bit) but that means I could get new glasses! The staff was AMAZING. They were all amazingly friendly, fun, and do not waste your time. I absolutely adore Dr. Wyman, her personality is always warm and welcoming and she really makes you feel like she remembers you! When I had to choose my new friends, the associate was very helpful. I let them know I am looking for FUN FUNKY and COLORFUL. AND BOY, did they have some very cool frames. Great service, and I highly recommend!

I was kinda iffy about this place after reading past reviews. I decided to give them a chance and I…read morebooked my appointment online. Booking the appt was easy and I received my confirmation right away. The day of my first appt finally came and I checked in on the kiosk as I walked in. I was quickly called to the back, my eyes were checked, and they performed my vision exam. The tech who was helping me was very friendly. I was then sent back to the front and told to wait for the doctor. A few minutes went by and I was then called back again. The doctor was friendly. I let her know that I was interested in getting contacts and prescription glasses and she sent me home with a two week trial contacts. I made a total of three visits within a month timeframe and every visit was great. The ladies working in the optical dept. were very helpful and patient. I picked up my contacts and glasses a few days ago and I am loving them both! I will definitely be back here again next year for my vision check! Thank you

So I brought some really fancy eyeglasses in to the location on Bell Road since I was told they…read morecould turn them into readers for me. Gentlemen, I spoke to said it would be $65 for a standard eye exam for readers. This location doesn't want to honor their pricing. They tried to charge me $240 for an eye exam. I explained to the girl behind the counter that I'm spending $2000 with you to make some fancy eyeglasses into readers. I personally would give away a free eye exam to get a customer to spend $2000. I guess this company would rather turn away customers entirely.

Another successful and painless annual checkup in the book! Thank you Karla (or with a C) for…read moretaking care of me with the pre-check and ordering the contacts. Dr. Watkins is very patient as always when I couldn't decide if 5 or 6 is better. Thank you again! Until next time!

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!