My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I have been to several places to get glasses in the last couple of years and none of them have…read moregiven me usable glasses. I decided to try one more time and selected Ohana Eye Care because of their great reviews. I'm so glad I did! Dr. Kwok works with you personally. She is very interested in any questions you have and in solving any eye problems you are having. She is friendly and patient. She tested my eyes thoroughly. Then we discussed glasses options and made a selection. When I got my glasses they were the best I have had in years. There was a slight problem with glancing to the left. After a few days I called Dr. Kwok and told her about it. She knew exactly what to do and fixed the problem. Now my glasses are perfect!

After being in Arizona for a few years, my vision provider was not working for me. I checked for…read morenetwork providers in the area and opted for Dr Cline, who was located in Sears at the Metro Mall. The mall was closing do eventually Dr Cline ended up in with Eyeglass World. From day one, the service was great and still is. Dr Cline now works part time, but it is business as usual as service is still incredibly good. From 2008 until now, I have stayed with this office since then. A testament to how well they handle their business.

I actually don't write a lot of reviews for businesses that aren't restaurants but I couldn't help…read moremyself with this store. I came to get a new exam for glasses and contacts and then bought a couple pairs of glasses afterwards. From the initial interaction with the receptionist, to the visit with the doctor and then following with the interactions with the store employees... Wow. I'm blown away by how the vibes were in here. Everyone who works here is soaring with happiness. It was hard not to notice how incredibly pleasant they all were, to each other, and to their customers. You can tell that these people really love what they're doing and to come to work everyday. I can't tell you how incredibly important that is to the success and longevity of all businesses. I'm so impressed that I likely will never go anywhere else again. Thanks

I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

As wonderful as my initial review was when I first did business with AECC, after more than one…read moremonth, I have been more than disappointed. I visited, rcvd my eye exam, & ordered new glasses on April 23, 2025 The time it took to receive my new lenses was longer than any vision outfit I've ever dealt with...over two weeks, & I'm 75 yrs old! When they arrived my regular lense glasses were fine. My sunglasses were a disaster. A small sliver of the lens just above the bifocal was accurate. The entire top half of the lens was out of focus. The bifocal was so low I had to tilt my head back to even use them. That was two weeks ago. It is June 2, 2025 as of this writing. I called AECC this morning for the status of my reconfigured sunglasses. The CSR could not even tell me if or when they'd be shipped! This is by far the worst new glasses purchase I've ever had. Who knows when I'll have my new sunglasses...properly made? I really loved the staff & the opthalmologist. This review pains me.

I started going to this facility this year and I will never go anywhere else. The Dr was Very…read morethorough and helpful and the staff was amazing. The Dr answered all my questions and concerns and I didn't feel rushed.

Dr. Parot was recommended to us by a neighbor. I am so grateful to this neighbor for his…read morerecommendation for I found Dr. Parot and his staff amazing. I would have rated everyone in this office a 20 if allowed. when you go to this office, you find an awesome front desk staff, an excellent and through medical professional in the exam room in Dr Parot and his team and an amazing duo in proscription team( Mike and Kerry). Thank you all. Mo H

My glasses broke and I needed a new pair ASAP. From the moment I walked in, everyone was so…read morewelcoming and helpful. After my eye exam, I found out I couldn't get same-day glasses because of my high astigmatism. The manager went above and beyond and found a pair of frames that fit my old lenses so I'd have something to wear until my new ones came in--completely free of charge! I truly can't thank him and the staff enough for going out of their way to help me. That kind of kindness and customer service is hard to find these days. Such an amazing practice, and we'll definitely be back!

I do not recommend Stanton Optical in Glendale. My main issue was how Haylee and store manager John…read moreMartinez handled a mistake made by their own store. I brought my 14-year-old son in to get contacts and learn how to insert them. After two appointments, he was still having difficulty, so they sent him home with a trial pair to practice. Afterward, I received TWO voicemails from the store saying his contacts were ready for pickup and telling me to come in at my earliest convenience. I drove roughly an hour round trip specifically because of those messages. When I arrived, Haylee refused to give me the contacts because my son supposedly needed another insertion appointment. I showed Haylee the voicemail transcription on my phone and had her read it herself. It clearly said the contacts were ready for pickup and told me to come in at my earliest convenience. Instead of acknowledging their miscommunication, the situation became argumentative. I asked for a refund. I paid approximately $400 in CASH, but they refused to return my cash and said I would have to wait up to 20 business days for a corporate check. I still agreed to make another appointment for my son. About an hour before that appointment, store manager John Martinez called and told me he wanted me to apologize to Haylee before they would continue with the appointment. I refused. I don't believe I owe an apology for being frustrated after their own voicemail caused me to make an unnecessary trip. John then hung up on me. Now my 14-year-old son has no contacts, I'm out approximately $400, and I have to spend another $400 somewhere else while waiting up to 20 business days for my refund. This has put me in a financial difficulty that could have easily been avoided. Mistakes happen. My problem is the lack of accountability and how Haylee and John Martinez handled the mistake afterward. A simple acknowledgment and apology would have resolved this. Instead, they lost a customer and left me waiting for my money while my son still doesn't have his contacts. I absolutely would not recommend this location.

As someone who doesn't really leave reviews, I just have to today. I'm new to adulting on my own,…read moreDorothy, one of the employees, helped me step-by-step through everything. She was kind and incredibly attentive & honestly a breath of fresh air after a long week. I typically struggle with trying to find frames and can have a bit of anxiety with appointments and she helped me so much. Seriously, she is incredible and made my day- I'm so thankful she was there to happily help me through everything!

I'm not happy with this location I went to have a little piece of metal removed and the doctor only…read morechecked me and didn't want to remove the metal that I wasn't sure to do, so aren't you a real doctor? Or what was the school for you, and first she told me that she was not going to charge me and then that she was and they charged me the same as if they had taken away the piece of metal that's not fair

For general exams they are first rate. However, they wanted me to do a test for glaucoma and then…read morebegin a treatment. Thierry follow up was abysmal. First appt was 3 months out, but I took it. Yesterday they called to cancel that appt and offered to reschedule it in January, another 3 months out. On top of that, the note they put in my record was that the appt was cancelled because of "patient"!!! Very disappointed in the level of care I had come to expect after being a long time patient.

The student clinicians are professional, competent and friendly. I get an excellent exam every…read moretime I go and I am helping future practitioners at a very reasonable price. I highly recommend Midwestern University Eye Clinic.

Dr. Trinh was very short with me when I asked several questions. She was very off putting annoyed…read moreand almost defensive at the questions I asked. This is my eyes my healthcare and I know my family eyecare health history so I had concerns. Not only that but the prescription was wrong. But she was so rude. I didn't even wanna go back to her. I should've called and got a different doctor to have a recheck. When I did ask her about possibility of a recheck, she was very harsh and annoyed with me. I will not go back to see her My fault but I've been living with glasses that have not quite the correct distance prescription so they're no good for when watching TV no matter where I placed the frame on my face up and down my nose to try to adjust

Hubby needed new glasses so off to LensCrafters we went. Rachel was extremely helpful, she listened…read more& answered all our questions. She made helpful recommendations in sunglass frames, hubby's first time actually buying prescription Oakley sunglasses not just regular progressive/photo grey glasses. We did run into an issue when it came time to pay, the computer was having issues & was unable to accept the credit card payment. The manager (I think his name was John) tried to assist but the issue was unresolved. We left with reassurance that we would not be overcharged & that everything would be ok. The next morning the manager called to inform us the order had not gone completely through so we told him we'd check with the credit card company & get back with them. After a couple of calls everything was finally sorted out & taken care of. And through all the issues hubby received both new pairs of glasses in less than a week! Thank you Rachel, John & the entire LensCrafters team on making this an excellent experience!