With my long time optometrist suddenly retiring over the holiday season last year and closing his…read morepractice, I needed to find a replacement to fill this void. I remembered Target Optical from another lifetime and the poor experience from this location 10 years ago that drove me to finding and staying with my now retired optometrist for all this time. With so much time passing, I gave it another chance. And I'm glad I did. My first visit back included me and my oldest child. The pros and cons - Pros: - Very friendly and knowledgeable staff. Very efficient as well to make your visit flow smoothly and timely. - Generous business hours. This location (and probably all other Target Optical locations too) caters to families with children and working individuals who need more generous hours. My retired optometrist's office catered to elderly, retired folks (opened 4 days a week 8:30am-4pm). Obviously, I was able to make it work for all these years but not everyone can. - Very fast exams. They schedule exams in 20 minute increments and I wasn't sure how thorough these fast exams would go. It turned out fine. The exams hit on everything needed and there was time to ask questions, share concerns, socialize, etc. - Large selections of eyeglasses. This is a small but mighty office. I was impressed with the variety of eyeglass frames offered. And I especially appreciate that they have their own Target brands of eyeglass frames for those who want/need something as affordable as possible. Cons: - Small physical space. It can't be helped as this is inside a Target store and only so much space can be allotted. I know that small spaces can bother some folks so I wanted to point this out. - Very fast exams. This was a Pro for me personally but this can definitely be a Con for someone else. If you are someone who has a large number of concerns and do want the extra time - a smaller, independently owned office may be a better fit. - Mismatching business information between website and physical location. The hours of operations are WRONG on the Target website. The website showed that there were opened on Sundays only to find out they were not opened when we went in to pick up my child's new glasses. I will be submitting changes to Yelp to reflect the hours posted at the physical location. Also, the website had a wrong phone number to this location somehow. The phone number shown on Yelp is correct. I'm happy to return as a regular client and would recommend this to my other family members and friends.

My husband and I have been going here for years. My husband absolutely loves his doctor and…read morerefuses to go anywhere else. The women that work in the office are a hoot and super friendly. We even had an issue when we were out of town and my husband forgot his contacts, he went to a local Target and they gave him a sample pack free of charge to get him through the trip.

I have been going to get my glasses here for years! Myles is my person to go to and the frames are…read morealways presented well. I am in fact getting my new glasses today.

As new customer my registration & appointment was easy , Staff was friendly & provided efficient…read moreservice. Dr. Ryan Ambrose checked my vision, he was very knowledgeable and took interest on my health issues, was able to answer all my concerns. Beautiful Office, I was impressed by the great and fancy variety of frame glasses. Overall everyone was professional. I recommend them.

I stopped by this location to look at the eye glasses because I had been to another location and…read morethings didn't work out there. so I stopped at this VISION WORKS in Lake Pleasant Peoria Arizona and I had amazing service with Gaylon Walker great experience. when I went back to pick up my glasses after ordering them and Gaylon was not there but the other people working were just as amazing as Gaylon was thank you for the great experience

They have a nice selection of glasses/frames to choose from. That is where the positive ends for me…read moreand I walked out and took my business to Avant Guard Boutique eyewear. Their door says "walk ins welcome" I not only tried to walk in 2 times (each time was told no we don't Have room or time to see you...even though there was only 1 person in the entire place that was a patient). Then I made an appt and was there 8 min past the time and they said dr left right at my appt time (no phone call). I don't understand how they can say walk ins welcome when they have only 1 dr and he randomly leaves if no one is scheduled and even if someone is scheduled. I understand being on time is my obligation, but there was zero customer service and they couldn't even reschedule me for soon that day. They need to take down the sign that says walk ins welcome it's completely misleading. The prices of lenses seems average but that's all I was able to determine. Took money elsewhere and will never go back. They don't treat people with respect.

NO PUFF OF AIR IN YOUR EYE! Need I say more?! They have new technology for glaucoma testing so you…read moredon't have to worry about that stressful test anymore. Maybe nobody else will find that to be amazing but I sure did. The team is SUPER friendly and kind! My hubby has a major fear of anything eye related and they were so genuinely patient and sweet with him. The sales lady was also not pushy at all when I was looking at glasses and suggested a few styles and gave me honest feedback. I could tell she wasn't trying to up sell me, which is always appreciated. Location is great and also offers covered free parking. Nice for the 110+ days!

This vision center had a name change/ownership change and since this took place their service is…read morehorrible. You call into a central line who transfers you to 1) a voicemail - and nobody calls you back, 2) a line that rings, then gives you a busy signal and disconnects, or 3) the central line customer service has to create a "task" for them to call you back. So I wait. They were ordering frames so my son can try them on for his prescription sunglasses, we were told this would take three or four business days and it's been three weeks. No callback. No update. And still no regular everyday glasses for either of us! Since this ownership changed the service sucks. For the high cost of their optical options, I expect high end service. Our next time will not be with this optical group. For goodness sake - call with an update if you're behind!

I have been a professional wedding photographer for over 19 years, so my vision is very important…read moreto me, which I have checked every year. The problem I have found is not the exam, or frames, but finding a quality lab for the lenses. I have tried other places in town, and none of them use the high quality lenses [Hoya] that Copperstate does, and worse, their labs are not located onsite. These guys are very knowledgeable and while they do not take insurance -- their work is phenomenal -- I have seen other lenses, made of inferior materials just provide the worst experience. Sure other chain stores might offer you 2 for 1 at less than X amount, but what good is that if your vision is compromised, where you do not see as well? How much is your vision truly worth? Per Day? I will make sure to have all my lenses created here, its worth all the pennies to see the best that I can.

After Chemotherapy I was no longer able to wear contact lenses, due to dry eyes.My opthalmologist…read morerecommended Copper State. I went there and spent more than expected. However well worth the price, get many compliments and the glasses are comfortable and I see excelent with them. Have had 2 adjustments in 4 years at no charge to me. Very professional office and staff. Thanks Copper State.

Thank you Dr Cohen and Christina M (tech) For making my…read morevisit, extremely prompt and painless, I shall say As a new patient, it was a little frustrating in the beginning the hold time to try to reach somebody, but I was unable to email or go through the portal because I was not established I will say I was impressed with the office and the Team in general so for me it was worth The time and now that I'm a established patient I can reach out in the portal which they seem to use, which is my preference.. Upon checking, everything is done electronically, which is definitely A plus in my book as that's my preference The wait time in the lobby was minimal. The testing was prompt and pleasant. Christina M was very thorough and knowledgeable and friendly at that. She made me extremely comfortable with all the testing for My Lupus. All in all, I feel like it's a great office. The atmosphere was very clean the gal's upfront who checked me and we're extremely sweet as well as checkout. So thank you again for making everything so prompt and getting me in in a timely fashion. I appreciate that as well. Keep on doing you guys you're doing a great job

I would not use. The staff are horrible and rude. Two time billed the insurance with the wrong…read more billing codes and thus insurance did not want to pay. A staff on phone while I trying to make an appointment was extremely rude. I called back and asked to speak to a supervisor. I was told she was in a meeting and would return the call right after her meeting was over. Four days later guess the meeting is still going on. Dr's are ok but office staff are horrible. I finally went to another practice . I choose not to go thru the nightmare the office staff puts you through

Wow! Amazing staff and facility second to none. Next level tech too. I just experienced the most…read morethorough eye exam I've ever had. Thank you guys!

From making my appointment, the kindness from staff, attention from doctors and checking out after…read morebeing seen, I'm so impressed! After having a severe cornea injury that has severely impacted my life, job and quality of life, they fitted me with a special lens to restore my vision and quality of life. I'm so grateful to Dr.K and Dr. Gong for your knowledge and professionalism! Thank you!

My experience with Dr. Karie Holloway and the entire team at Eye Studio Peoria was exceptional from…read morestart to finish. I've had eye exams for many years, but this was by far the most educational and personalized exam I've ever received. Dr. Holloway took the time to explain every step of the examination and helped me understand my vision in a way no previous provider had. Rather than simply telling me my prescription had changed, she explained why and what it meant for my day-to-day vision. I also have Goldenhar syndrome, which presents some unique challenges when selecting and fitting eyewear. Dr. Holloway took the time to understand my medical history and thoughtfully recommended lenses and frame options that were appropriate for my specific needs instead of taking a one-size-fits-all approach. One thing that really stood out was the amount of time she spent helping me select the right frame. I had been researching premium LINDBERG frames for quite some time but wasn't completely sure which model would fit me best. Dr. Holloway carefully evaluated several options, explained the differences, and ultimately recommended the LINDBERG Morten--the very same model I had independently been considering after doing extensive research. Her recommendation gave me the confidence to move forward, and I'm extremely happy with the result. The entire staff was friendly, knowledgeable, and transparent about pricing and my EyeMed benefits. At no point did I feel pressured into upgrades or unnecessary purchases. Instead, they helped me understand the options so I could make informed decisions. Since my appointment, I've recommended Eye Studio Peoria to family members. After bringing my mother to Visionworks and comparing the experiences, it only reinforced how much more personalized, thorough, and patient-focused my experience with Dr. Holloway and her team was. If you're looking for an optometrist who genuinely takes the time to educate you, listens to your concerns, and provides truly personalized care, I highly recommend Dr. Karie Holloway and Eye Studio Peoria.

Went in there with an eye emergency, object in my eye. they said they can take care of that. But…read morethey didnt take my insurance. And that was it. They really didn't seem to care or mention a cash price or anything just a "sorry"