Dr Vu and her staff offer the most comprehensive and full service optical services in all of…read moreMaricopa County. Their offering of top notch frames, including Tom Ford, are first rate. Highly recommend!

This place is awesome! By far the best optometry experience I've ever had, and I am decades old! To…read moreall staff: Thank you so much for the friendly warm welcomes. Larissa, you are simply the best! I especially thank you for your time, patience, kindness, and professionalism. Dr. Vu, in addition to all of the attributes stated above, I truly appreciated meeting you (your beautiful spirit), and getting my updated exam. God Bless all of you; looking forward to wearing my brand new eyeglasses! Ms. G.W.

I went there my appt @ 10:40 am and I ask for live person interpretation and say only have digital…read moreinterpretation. I have been waiting for Hours and couldn't find digital interpretation and there nothing they can do and have to reschedule my appointment and I wouldn't recommend any Deaf patients or people to go that lousy location.

I went to nationwide because that's where my insurance is and got an eye exam. I got contacts six…read moremonth supply. I can't see out of them yet. I can see out of my old ones and they won't refund your money for the contacts I could pay for another eye exam and see if it's different that should be on them so if you want to get screwed on contacts, don't get them from nationwide vision on cactus as far as I know any nationwide. vision.

Can't say enough good things about the staff and Dr. Alsadi…read more He fitted me for scleral lenses which is nontrivial and time consuming, as he explained going in, and he was very patient and accommodating ensuring everything was perfect. Highly recommended for sclerals / other specialty lenses, and in general.

I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

I bought my glasses here about 18 months ago. Yesterday mo6I woke up to find a broken ear piece…read more I took them back to this store and found that my protection plan was expired and they no longer carry that frame. The person who was helping me took my glasses to her manager to see if he could repair them. Long story short; he went through a box of used frames, found one that my lenses fit, and put my lenses in. There was no charge for this service at all. I was pleasantly stunned.

I would like to add a follow up review to my initial review. this is a receipt of all the charges…read morethey came up with and that was me brining my frames and being a very first time customer. I also called today and was told they were not ready and the reason was because since days ago the lab was actually out of lenses. which was never communicated to me so it could've saved me lots of time communicating to eyeglass world since they never bothered to give me any updates or courtesy with my 5-7 business days ready glasses turned into 3 weeks and 3 days now. absolutely will never purchase from here again would ask for a refund if it was they hadn't confirmed the glasses were made already supposedly let's se if it's true and if anyone calls me with an update this wednesday like they claimed.

Had the best experience with Dr.Kathy Vu she was very informative with my eye exam & explained…read moreeverything in detail. They also have the cutest frames, a wide selection of designer brands & prescription sunglasses! (:

From the owner: Dr. Vu is experienced in prescribing eyeglasses and contact lenses, performing diabetic eye health…read moreexams and treatment of conjunctivitis (pink eye), glaucoma, and corneal diseases. She is committed to providing tailored eye exams to fit each person's visual and eye health needs.

My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I have been to several places to get glasses in the last couple of years and none of them have…read moregiven me usable glasses. I decided to try one more time and selected Ohana Eye Care because of their great reviews. I'm so glad I did! Dr. Kwok works with you personally. She is very interested in any questions you have and in solving any eye problems you are having. She is friendly and patient. She tested my eyes thoroughly. Then we discussed glasses options and made a selection. When I got my glasses they were the best I have had in years. There was a slight problem with glancing to the left. After a few days I called Dr. Kwok and told her about it. She knew exactly what to do and fixed the problem. Now my glasses are perfect!

America's Best Eyeglasses - 35th Ave & Thunderbird Location…read more We initially visited the Christown America's Best location and had a very disappointing experience. We let them know from the beginning that we had a coupon we were using. An eye exam was performed and glasses were chosen but when we went to pay they said they wouldn't accept it. The staff there was inattentive, unhelpful, and poorly communicative, which left us frustrated and unhappy. We were especially disappointed with how the situation was handled, and we left feeling like our time had been wasted. Thankfully, we were then sent to the 43rd Avenue & Thunderbird location, and the experience was completely different -- truly night and day. Arian and Charlene were absolutely outstanding. From the moment we walked in, they were welcoming, accommodating, and genuinely kind. They took the time to explain everything clearly, answered all of our questions, and made the entire process smooth and enjoyable. We actually had a great time picking out glasses and chatting with them -- something we never expected after how upset we were from the first visit. Their professionalism, patience, and positive attitudes completely turned the situation around and restored our confidence in America's Best. This location shows what excellent customer service really looks like. If you're considering America's Best, skip Christown and go straight to the 35th & Thunderbird location -- and if you can, ask for Arian and Charlene. We will absolutely return to this location and recommend them to others. & Thunderbird Location.

Love their new collection! the assistant manager assisted me with my order last week & my glasses…read moreare already ready! love this location & all the sweet staff.

Dr. Trinh was very short with me when I asked several questions. She was very off putting annoyed…read moreand almost defensive at the questions I asked. This is my eyes my healthcare and I know my family eyecare health history so I had concerns. Not only that but the prescription was wrong. But she was so rude. I didn't even wanna go back to her. I should've called and got a different doctor to have a recheck. When I did ask her about possibility of a recheck, she was very harsh and annoyed with me. I will not go back to see her My fault but I've been living with glasses that have not quite the correct distance prescription so they're no good for when watching TV no matter where I placed the frame on my face up and down my nose to try to adjust

LensCrafters fixed my frames quickly and easily. Super helpful staff and a great experience overall.read more

May not be an ideal spot if you have aged designer glasses and want lenses replaced with a…read moretimeframe in mind. I wanted to have an older pair of Ray-ban (2015?) frames have new lenses put in and the options were extremely limited. The process was also a bit confusing. The man who works here is incredibly nice, but he kept searching for certain polarizing lenses/colors and reading them out loud to me. And when I said "yes I like that one" he would go to select it and would say like "no, can't do that it's not available". Which I understand. But at the same time, I spent longer standing there and had to go thru all the options first before he even knew if they were available for this frame which was quite a disappointment. I had a special request to ship them to my home which he was more than happy to do (I paid extra for shipping) and it took a normal amount of time before they were ready. However he "mailed them to the wrong address". Not sure exactly what that meant. But in a couple days after I called to ask about where they were, they were delivered to me. I can only speculate if they were not shipped and he lied about it, or if he did ship them somewhere else but was able to retrieve them. Either way, it was not great. But I did get them in the end. So they were delayed and didn't get here in time for the birthday gift I was ordering. But again, I got them. All in all, it's an okay way to have your glasses repaired. But in truth, this experience was not great. And wasn't exactly cheap either. So I'm on the fence about recommending it to others.

The service was exemplary. I had purchased 2 pair of glasses from Glasses USA, both which were…read morehorrific in workmanship. By my own admission, I missed the window to send them back but didn't want them to go to waste. Don't let the ads fool you. You get what you pay for. It was my husband's mantra, and I should have known better. Remembering that we have used this place before for repairs. I took both pair in and now they fit perfectly. It was a very small price to pay $60 each, worth every single penny. I now have two new pair of glasses since they're it just sitting in a drawer unusable. I can't thank these guys enough for fixing my glasses.

This has been my Eye Doc for about 2-years…read more I have tried many over the years, but I have never encountered an entire staff so warm, welcoming, and helpful. It is a true pleasure to visit them (even though it involves a 45min trip to the dreaded "west side" of town). They have a great selection of frames, reasonable prices, quick turn-around, and the nicest people you will fine anywhere. Michael Berger is an experienced optometrist who is passionate about helping people. *My last visit I bought some cool new frames at Paris Optic and they put the lenses in for me here.

Exceptional Care at Berger Eye Care on Thunderbird…read more I had a fantastic experience at Berger Eye Care on Thunderbird Road in Glendale. From the moment I walked in, the front office staff was warm, welcoming, and highly professional. They were organized, efficient with check-in, and happy to answer any questions, which made the whole visit smooth and stress-free. The doctor was incredible--thorough, patient, and very clear in explaining my exam results and options. You can tell this is a locally owned, family-focused practice that truly cares about long-term eye health, not just getting you in and out quickly. I left feeling confident in my prescription and well taken care of. I highly recommend Berger Eye Care on Thunderbird Road to anyone looking for a trusted, friendly, and knowledgeable eye care team.