Very friendly staff! They have a huge selection of frames to choose from in several price ranges…read more Can't find the right frame? Anyone who works here will help you find the right size and shape frame for your face. I've gotten several pairs of glasses from here and still use them all. Dr. Harry is awesome and very personable. I look forward to our little chats, and he is more than willing to answer any questions no matter how silly you might think they are. I would strongly suggest arriving at least 10 minutes early to your appointment to accommodate updating your files or paperwork. There have been times when I've had to wait longer than usual because someone couldn't make it on time. My days off are precious, don't make me wait for you!

BEWARE if you go to this place do yourself a favor and check what your insurance covers. THEY WILL…read moreNOT DO IT FOR YOU and then they will bill you after telling you something in the store that is wrong. They did it to me on a pair of glasses and it ended up costing me nearly $200 more than they said. They also do not check whether you are eligible for an eye exam as they did with my wife last year. She was about 3 weeks early, they did the exam, charged the deductible then billed me for the balance AFTER THE FACT. Another $85 that I was not expecting to pay. This year we will use another provider and all years going forward.

I have been a patient at Eye Care Vision Center in Brookfield for many years. Our family has always…read morereceived excellent care; my husband and I see Dr. Brooks and our daughter sees Dr. Christiansen. We have always been made aware of the cost of services, glasses and contacts and presented with the amounts covered by insurance prior to committing to any purchases. When my daughter needed glasses for the first time at age 6 the staff member was incredibly patient and spent a long time helping her pick out frames available in her size, letting her try them all on, and showing her the different color options for her favorites. I would not hesitate to recommend Eye Care Vision Center in Brookfield.

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!

I have been going here for years. I wouldn't go anywhere else. Great doctors, good selection of…read moreframes. Easy to order contacts online or in store pickup.

I was 5 minutes later for my appointment, FIVE. The lady told me I needed to reschedule because I…read moream too late. I always want to respect people's time, but sometimes life happens and usually there is a 10min grace period. I'll take my business somewhere else.

I went in on Monday to get my prescription filled out and the receptionist was super nice! She had…read moreme in and out within 20 minutes.I will be coming back to get some glasses. its a hidden little cute up to date establishment, I'm glad I found it.

I came here because my previous experiences with larger chain eyeglass places were largely…read moreunsatisfying. Those chain places lured me in with tempting sounding discounts that I could never actually apply once I had my exam and was looking at actual eyeglasses and frames choices. Also, they could never send me timely reminders for my next exam, and the optometrists didn't seem to listen to my specific needs. Here, Dr. Merkle first did a very thorough screening, which is very important to me, and in fact referred me to a ophthalmologist because of some early warning signs, the main reason to have regular eye exams of course. She paid close attention to my specific needs and came up with an expensive solution of three progressive glasses, one for driving and lectures, one for computer work and reading music, and one for riding my bicycle or getting smacked in the face. She is the very first optometrist to understand that for me, work means reading something an arms length or two directly in front of me. I did get a deal for the three glasses, the total price was about twice as much as I paid for my previous single pair of progressives (one pair of eyeglasses, what an awkward phrase), and I had to always take those off to read a book and were really hard on my neck to read music or use a computer. Good selection of frames, a couple of helpful workers in the front, Danielle and Theresa (or Tracy, I can't remember), overall a very good experience.

I wholeheartedly recommend this place over any other eye doctor. Dr. Koeck, and her staff, are the…read moredefinition of professionalism and are extremely knowledgeable about what they do and offer. I've done business with them via routine eye exam, ordering contacts, and most recently purchasing new glasses (after having the same pair for almost 9 years), which I absolutely love. Dr. Koeck is the most knowledgeable eye doctor I've ever met, educating and guiding me about proper eye care and health in a very friendly, appropriate manner without rushing our appointment, and I could tell that she is very passionate about what she does. Their frame selection is second to none, with Kelly and Holly ensuring that the frames you like are a good, functional fit for your face and eyes (as not all frames and faces are a good match). If you're concerned about going into a business due to Covid, I highly recommend calling ahead and voicing this to them as they will pull out all the stops to make you as comfortable and safe as possible. I can not recommend this place enough. Their prices are comparable to other places, but the level of care you will receive is top-notch. You won't regret paying a visit here for your eye care needs, promise

Dr. Koeck gave me a thorough exam and made sure I understood all parts of what she had to tell me,…read moreleaving me feeling confident in the care she provided. Theia is in a beautiful office that is a pleasure to visit, and my glasses are as stylish as they are effective. They're a pleasure to wear!

I just want to say how greatly I appreciate Julie at the Oak Creek store. At first, I didn't think…read moreI would find anything, but she pulled out the perfect pair. The dr did a great job as well. A special thanks to them both!!

Hello my name is Duaa Almakawi I just did a glasses for my son because he need after his surgery…read moreand when I went to vision mart to make the glasses they tokay me it take 2 to 3 weeks but unfortunately it's not taking like what they say it's been 1 month and the glasses it's not ready and when I call the store they told me it's ready on Monday and I wait another week and I called today they told me another week what the store is that my son he doesn't have any glasses and when I told them I need refund they told me you can't This the first time and last time I will go to this store They take over a-month to get the glasses ready and I still wait to now but doesn't happen

I have seen Dr Solberg for years. Now he is affiliated with MyEyeDr. I have had the same insurance…read morefor the entire time I've seen him. I was disappointed that they were charging more than my deductible for certain things. I made them aware of my insurance deductible showed them my benefits and they still were charging me more. I have always paid upfront for my visit, which was extremely expensive this time. A few days ago I received a bill in the mail from them claiming I have to pay more. I will not be going back.

BILL: Item Description; " Exam Services" 245.00 (Charge Amount)…read more "Medical Diagnostics" 95.00 (Charge Amount) Total: 340.00 This is myeyedr. itemized bill (see above)" itemized " BUYER BEWARE