They are never on time, not even close. On the day of my appointment I waited over 2 hours. Also,…read morethey don't bother to tell you in advance that they are extremely behind schedule so you're stuck. It was an extremely impersonal experience. I don't even know what the doctor who did the procedure even looks like. You're truly just a number to them and considering that it's a procedure with your eyes I would've hoped to have had a better experience. Overall, it's a less than satisfactory establishment and if I were to have a redo I would've chosen another place to have LASIK.

the quality of the care that I received was amazing and the staff were very patient and helpful. I…read moreunderwent LASIK on a Friday and was back to driving the following day and at my follow-up I was down to a 20/25. I have been wearing glasses everyday since I was seven years old and it has been a huge relief to not have to worry about wearing glasses again.

All of the staff were knowledgable and friendly. The optometrist and ophthalmologist both were…read moreclearly experts with wells of experience and each took the time to answer any and every question I had.

Had first procedure 16 years ago with TLC. attempting to use the re-treatment benefit that I paid…read moreso dearly for and it's been two solid months since my eye dr sent the required info and they still haven't communicated with me. Called and was told to wait two more weeks and call back to see if my documents were evaluated yet. Always put on hold for over 10 to 15 min each time I call. Don't spend the extra money here for the lifetime warranty because I could have just paid the cost twice elsewhere and been completed by now for the same cost but actually treated like a valued customer.

Very friendly and efficient staff, technicians are proficient and knowledgeable, medical assistants…read moreare also great. And Dr. Solverson is just the best! He is an expert at what he does (he performed my cataract surgery and is treating me for a couple of ongoing conditiono) and I am more than satisfied with his service. Plus, he's a very kind, personable man and treats you like a human being. All in all, you get excellent care at Eye Physicians & Surgeons in Burlington, Wisconsin.

Dr Brower provides a thorough exam and definitely takes the time to answer questions and ease…read moretension...

I was referred to TLC Madison after moving here from Iowa City. I had been looking forward to lasik…read moresince my vision had remained stable over the past few years and my home eye doctor thought I would be a good candidate at 24 years old, -2.00/-2.25 and with a slight astigmatism. I set up a hour-long consultation and they confirmed that I would be a good candidate. I travel a lot for work, but they were able to book me for an appointment a couple weeks later that fit with my travel schedule perfectly. I was pretty nervous the day of, so they let me stay until the relaxation area about an hour longer until I was ready - looking back, I had nothing to be worried about. The procedure is strange (nothing like it!) and a bit uncomfortable, but I'm writing this 2 days afterward and I CAN SEE. A couple uncomfortable seconds were absolutely worth it. I am able to get around outside with sunglasses (eyes are still a bit sensitive) and I've mastered the eye drops (something I have never been good at before now) and although I do have a little bit of redness in my left eye (from popped blood vessels) that is normal and will clear up in 2-3 weeks. I would highly recommend Dr. Probst and Dr. Kurt for anyone in the Madison area that is interested in lasik - I was treated very well and they did a thorough job of explaining what was going to happen before, during, after my surgery and why. If you have any reservations about lasik, just ask - they were able to put my mind at ease and I'm sure they'll be able to help decide if it's the right choice for you too.

Lied to about being a good candidate, lied to about not getting floaters, I'm in a lot of pain…read morenow, had to drop out of school because I cannot look at screens/projectors and be under fluorescent lights. My night vision is absolutely horrendous. If I don't sleep enough, it's extremely painful all day. My vision will get blurry if I touch my eyes. I feel like I have dried up contacts in my eyes 24/7 I also have SO MANY floaters now. It's torture. Please don't risk , your eyes are so important

The food was very tasty and portions very generous. Since I am familiar with Polish food, I can…read morehonestly say it was authentic and delicious. I will be coming back with friends and family.

Dr Edmonds is an excellent physician. His exam was comprehensive and helpful. He took time to make…read moresuggestions and answer any questions I had. I can not recommend him enough.

I've been a patient of Dr. Eldridge for almost 10 years so I guess it's about time to write a…read morereview. DR. Eldridge does a very through eye exam. He takes the time to answer questions and doesn't hurry through the exam. Also, Dr. Eldridge has a sense of humor - a plus.

Dr. Eldridge has been my doctor for over 10 years. His experience and care has been outstanding. He…read moreis caring and listens intently and always has a smile. He has done a wonderful job on keeping my eye healthy.

Had to replace the lenses in my current frames because they were so scratched up. They were worried…read morethat the frames were going to break when switching out the lenses, but they managed to do it and they were perfect!

From the owner: Specializing in: - Optometrists…read more- Contact Lenses - Opticians - Physicians & Surgeons, Ophthalmology - Physicians & Surgeons - Optical Goods - Clinics - Medical Equipment & Supplies - Eyeglasses - Laser Vision Correction - Optometry Equipment & Supplies

All went well got in on short notice staff and Dr. were great…read moreThanks again for your help

I switched here after several years of not feeling great about the eye doctor that I was going to…read more Overall I feel like their staff are friendly and the service is good. I don't buy my contacts there because they're almost double the price of what I can buy them for at Costco. They will give you a printed prescription if you ask. My insurance now covers the $35 for the imaging of the back of my eye but even before it was covered it was well worth the $35 to not have half a day where I cannot see because I had my pupils dilated. I'm taking off a star because of a couple issues. I brought my glasses in to have the prescription read last year and it was never entered into my chart I was then told I would need to make an appointment to bring them in for a second time to have them read. It's really inconvenient to have to take off time from work for a mistake they made as they're not open on Saturdays. The second issue being that the eye doctor seemed really annoyed with me that I haven't gotten the new glasses she wants me to get. I have had the same glasses for about 10 years and don't feel I am having issues with seeing out of them--in fact I still wear them instead of my contacts if I am doing up close work like embroidery. When I asked if the new prescription was much different than the glasses I already have they were unable to tell me since they read and then didn't enter the prescription. They asked if I brought my glasses with me--why would I when I brought them last year? They also seemed annoyed that I am not wearing readers when I use the computer which I explained was because they give me a headache. I was told to use a lower power, which would only be available somewhere online, and should hold the lens up to light to see if they look distorted--hard to do when buying online. I decided not to explain that I had tried a couple different strengths and found they all gave me a headache. Just didn't sit super well with me to feel like I'm trying to explain I'm seeing well and I'm being told I just need to buy the new glasses and I have to wear readers. My parents had a similar feeling about their eye visits with the same eye doctor. I'll give them another shot but after that I'll ask to see someone else.

Excellent customer service, Excellent staff and very nice office. Dr. Sheikh is awesome, very…read morenice, knowledgeable and listen to all my concerns and was very patient with me in finding me the right contacts for me. I am near and far sighted. Left eye for reading has Stigatism and right eye for distant. My vision was blurred on computer and at night. This is my first time wearing contacts, so it was a challenge finding the right balance for my prescription. Dr. Sheikh did and excellent job tweaking and making adjustments to make that perfect balance. Highly recommend her especially if you are a new contact user. Go to a Specialist!! Do not waist your time going to a local optical and getting rushed to order contacts like I did. A specialist like Dr. Sheikh is going to make sure you walk out with a smile and is happy with your new contacts. YAY I can see without my glasses

I had an appointment for a prescription for eyeglasses with an optometrist. I was charged a $35…read morespecialist fee and when I contacted billing and management I was told the specialist fee was because I had old diagnoses in my online medical history that they needed to "watch", most specifically cataracts of which I have had for decades and have never before been charged extra fees for routine eyeglasses. A refund was refused and management never followed up with my complaint. Please beware of providers taking advantage of seniors. If I was informed that a specialist fee was to be charged I would have went elsewhere!

Dr. Does not communicate with patients or guardians. Staff seems unhappy and not properly trained…read more Are not up front with insurance policies.

I got a notice that they don't accept insurance anymore. Then my Mom missed her appointment and…read morethey charged $55 dollars for the missed appointment. If that is their policy, that is fine, but I will choose to go somewhere else. I've had other issues with the office, not being completely upfront about charges.