This is an amazing place to get exceptional eye exams and high quality eye glasses…read more Whats different here is the time and attention they take for every patient. My exams have always extremely through and the doctor took the time to focus on my particular needs for my vision prescription. I've been seeing the same Dr for at least 15 years likely longer and am so grateful for the care and my family receives.

I called and needed help with an itemized receipt to submit to my insurance. Carly answered the…read morephone and was beyond helpful. She was kind and patient and willing to help, I highly recommend carly!!!!

Great customer service. The lady that helped us fix my husband's glasses was great…read more We had a great experience.

I went shopping for new glasses at Pearle Vision in Brookfield recently…read more I was greeted when I walked in the door and was helped by Shancille. She was so friendly and helpful. I will be back!

I had a very good experience, from start to finish at Milwaukee Eye Care. From check-in to finish…read morewas on time, informational, and the tests were completed with no waiting or downtime. Every step was explained fully, and my questions were answered to my complete understanding and satisfaction. The staff leading up to my meeting with Dr. Murphy were all efficient and friendly. I moved through the process easily. During my consultation with Dr. Murphy, I was fully informed about the tests being done, the results as he saw them, and also my options for further treatment. I felt heard and respected. Dr. Murphy was highly recommended to me by my dermatologist and he is also on the Top 100 Doctors of Milwaukee, so my confidence was good. During the appointment, I was able to schedule the surgery, as well as the two follow-up appointments needed. I was given paperwork with all FAQs I could need, as well as the financial expectations. I left after a very short amount of time and with all the information I would need. I have now had my surgery and that also went incredibly well. I will review this on the Envision review as that is where the procedure was done. I will, however, return to Milwaukee Eye Care for my followup appointments and I have no reason to believe I will be less satisfied afterward.

Waited over an hour for optical assistance for new glasses that don't fit properly. Very…read moredisappointed in customer service!

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!

The ONLY place in Wisconsin to get authentic Cartier and other luxury eyewear. Very friendly and…read morehelpful staff upon entry, they have a wide selection of frames from many of the top luxury eyewear brands. For rimless frames they are able to do custom cutting for your lenses of any shape you'd like. I'm very happy with my purchase of Cartier frames and will return if I decide to get another pair in the future.

Erik and Tower Optical , is the most amazing place, always going the extra mile and goes above and…read morebeyond every single time. Who else would drive over an hour? our family does. The trip is absolutely worth it, always top brands, selection and the one time we had an issue, it was resolved quickly and without hesitation and so stress free. We will always and continue to recommend to our stylish friends that they get their eyeglasses at Tower Optical. Work with Erik, he is the absolute BEST!!!

What a great selection and top notch service. Bart H, the General Manager was knowledgable,…read morepatient, and kind. I will be back! Thanks Bart!

Timely appointment. Tech were pleasant and knowledgeable. Office staff were comfortably friendly…read more My eyes are priceless and Dr. Mark Cook has had my complete trust since I moved to the area. His diabetic exams are thorough and pictures of the inner eye are well examined by this experienced,caring Doctor. He will make sure your eyeglass or contact prescription meets all of your vision needs.

Poor customer service and unsanitary. A person that was assisting me put some sanitizer in his…read morehand, then used the same hand to clean off the machine that I am supposed to rest my chin in. Then while I was reading the lines off the distant eye chart, another employee rudely interrupted the test and said that she needed help. The person then just left me there and then came back and asked me to start over. No apology and very rude. I didn't make it to the doctor, who I heard was one of the best.

The worst customer service I've ever had. Twice I showed up for an appointment to adjust my…read moreprescription and was not even able to be seen. One time after 20 minutes I finally left since they knew I had another appointment and only had 20 minute window. Then I rescheduled and was told the doctor would be a half an hour late and after half an hour was told she wouldn't be in for another half hour. When I finally let them know how unhappy I was, they said the problem was both of ours??? The owner is the worst and blamed her intern, her doctor and me. Since I can't keep taking off work to not even be seen I asked for my money back . I was told I needed to continue to figure it out with them . In the mean time I still can't see !

If I could give this place 100 stars I would. I came in…read morethere with my special needs son, to find him glasses that would work. And they did that an so much more. They were truly amazing! And helped me move my can when someone parked in the ramp part of the handicap.

The least convenient place to get exam/glasses....... If you want to be at the a place with a…read morelocked door during business hours this is your spot.

Doctor was an hour late for our appointments. He just wasn't in the office and the front desk…read morepeople didn't know where he was. Then he rushed through the appointments, even though he was the late one.