Dr Bruns and her staff are wonderful. The front desk is very friendly. Dr Bruns is very…read moreknowledgeable and can answer questions. She is pleasant and makes you feel relaxed. I would recommend Waukesha and Vision for someone who is looking for quality eye care!

Don't walk...RUN from this place! They have the WORST SERVICE EVER!…read more Today is Sept. 9th, 2020. I took my sister there for an eye exam on July 20th, 2020 and we STILL do not have her glasses in hand! We never got ONE phone call from them explaining the delay, instead we had to call them three different times! They told us the first pair got lost in the mail. (Really???) I called them AGAIN today only to find out they had arrived FIVE DAYS AGO, but NOBODY bothered to call us! Meanwhile we had to share my one pair of glasses for FIFTY ONE DAYS which is how long it took to eventually them!!! NEVER EVER would I recommend this place!

Love working with Dr. Jun and his team. Very happy with care and service. Highly recommend.read more

Always kind and courteous, very punctual. Eyeglass selection very good. Good follow up care after…read morecataract surgery.

When my boss commented on some mistakes I had made at work, I knew it was time for some new…read moreeyeglasses. I went to Shopko Optical in Waukesha because it was the only place in the area that would accept my insurance. Dr. Finnell knew exactly what she was doing and quickly identified the problem. Turns out my previous optometrist (who was NOT associated with Shopko) had adjusted my prescription in the wrong direction, and now I am going to have to ease into my new one in stages so my eyes can adapt to the changes in steps. The entire staff at Shopko Optical Waukesha was a pleasure to deal with. Hannah helped me select a pair of frames that fit my head and my budget. She also did a great job with pre-exam testing and post-exam fitting. Deanna was extremely helpful, and I feel sorry for the extra trouble I caused her. It had been a while since I last got glasses, and I couldn't remember which lens material worked best for me. I see much better with Trivex, but I got confused and ordered Hi-Index instead. When I got home, I checked receipts from my previous eyeglass place and realized my dumb mistake. I called the store and explained the situation to Deanna, and she was super nice about it. She had to cancel the existing eyeglass order, create a new one and transfer the payment. She even refunded the $40 difference in price to my credit card - something that at least one vision center I had dealt with in the past would not do. Oh, and when I went back to the store to pick up my new paperwork, I got the chance to chat with Dr. Finnell a little more. We decided my eyes could tolerate a somewhat larger change in strength after all. So, she tweaked my prescription on the spot and gave me a new one - which caused Deanna to have to make ADDITIONAL changes to the eyewear order. These people deserve recognition for the trouble I put them through, especially because they handled it with such cheerfulness and professionalism. The nature of the work I do requires me to maintain perfect vision correction, and that process gets increasingly difficult as one ages. As a new customer at Shopko Optical Waukesha, I was apprehensive and a bit confused, but the competent and caring team there was able to help me get everything sorted out. I look forward to returning to this location for all of my vision-related needs.

I was skeptical about the virtual exam and disappointed that my previous optometrist had left, but…read moreI had a great experience. The staff were friendly, flexible and communicated well. The virtual exam went well and helped provide the flexibility I needed for my schedule. I've been a Shopko patient for over 30 years and they continue to innovate and make the experience better!

I had nothing but a positive experience. From the time I checked in, to the pre-screening to Dr…read more McGuire, and the fitting for glasses. The staff was attentive and pleasant. All were very personable, and explained what was happening with my eyes, and what we are going to do for follow up. This is how a business, and especially a doctors office should be run. I would highly recommend.

The staff is very helpful. I purchased a pair of Outspoken frames and literally receive…read morecomplements on them everyday.

Great doctor and care experience. Dialed in my prescription and very patient with trying multiple…read morecontact types to get the right feel (if you use contacts, you know!) Good technology and solid frame selection as well.

We've been with Lake Country for about 3 years and have seen all of the doctors in the practice…read more Everyone is kind and knowledgeable and explains diagnoses clearly. I've got 4 kids, ages 3-14 and the docs and staff are always patient and thorough. Reception staff is quick and friendly. The optical team is amazing and have helped me navigate benefits when my kids have lost or broken glasses. They've treated our family for everything from ocular migraines to eye injuries to my kindergartener's astigmatism. Highly recommend the team in Hartland!

I have been here three times. The first time I just stopped because I felt there was something in…read moremy eye. Just a little irritation that wouldn't go away. I was not a patient. She looked and found an ingrown eye lash. Corrected the issue and didn't charge me. Since then, my husband and I have both gone for eye exams and glasses. Friendly service, normal type of eye exam. Standard pricing. We would recommend it.

I have been going to Delafield vision since I was young. Dr. Johnson always provides exceptional…read moreservice and is more than willing to help. The front desk staff is always friendly and have always provided help when asked and I have always gotten my glasses quickly.

Dr Nelson is very thorough and personable. Does extra testing as needed. I am pretty bad vision,…read moreplus all eye parts getting older. Nice staff. Woman who helped me select frames is sweet but honest....thanks!

As a very proactive optometrist, you can immediately tell that Dr. Nelson is dedicated to making…read moresure that your eyes are healthy and that you are given all the information that you need to make the appropriate decisions about your care. It also helps that he's a super-friendly guy with a very easy going manner. And don't forget to take your fish oil and wear your sunglasses!

I love eye candy. I enjoyed one of a kind frames and would definitely recommend this establishment.read more

One of a kind glasses with one of a kind service! I'm not that experienced with picking out glasses…read morebut Cindy and Carolyn made it a breeze! I told them the look I wanted and they gave me honest feedback about the best glasses for my face and coloring. I purchased 2 pair of glasses that I absolutely love!