I love eye candy. I enjoyed one of a kind frames and would definitely recommend this establishment.read more

One of a kind glasses with one of a kind service! I'm not that experienced with picking out glasses…read morebut Cindy and Carolyn made it a breeze! I told them the look I wanted and they gave me honest feedback about the best glasses for my face and coloring. I purchased 2 pair of glasses that I absolutely love!

Great doctor and care experience. Dialed in my prescription and very patient with trying multiple…read morecontact types to get the right feel (if you use contacts, you know!) Good technology and solid frame selection as well.

We've been with Lake Country for about 3 years and have seen all of the doctors in the practice…read more Everyone is kind and knowledgeable and explains diagnoses clearly. I've got 4 kids, ages 3-14 and the docs and staff are always patient and thorough. Reception staff is quick and friendly. The optical team is amazing and have helped me navigate benefits when my kids have lost or broken glasses. They've treated our family for everything from ocular migraines to eye injuries to my kindergartener's astigmatism. Highly recommend the team in Hartland!

She is amazing with her patients. I also have a 7 year old and she is so good with kids. He was…read moreso scared at first to get his eyes checked and she called him down and worked with him where now he will go to eye doctor anytime. I fully recommend her and her staff.

I have been going to Delafield vision since I was young. Dr. Johnson always provides exceptional…read moreservice and is more than willing to help. The front desk staff is always friendly and have always provided help when asked and I have always gotten my glasses quickly.

I have been here three times. The first time I just stopped because I felt there was something in…read moremy eye. Just a little irritation that wouldn't go away. I was not a patient. She looked and found an ingrown eye lash. Corrected the issue and didn't charge me. Since then, my husband and I have both gone for eye exams and glasses. Friendly service, normal type of eye exam. Standard pricing. We would recommend it.

Talk about a disappointing experience. I wanted to love this place so badly--it's beautiful both…read moreinside and out, and the owner seemed extremely nice when I met her in person, but their customer service left something to be desired after the fact, which I'll explain in a second. The concept for this business is awesome--Roost is in what appears to be an old renovated barn, with two floors of many artisanal goods. Each vendor has a little spot throughout the barn, with some of them in walled sections on the second floor, where they display their various items, and there is everything and anything among the selection--art prints, candles, coasters, clothing, games, dog toys, you name it. The place is a mecca for anything you might need gift-wise, and that part is great. The prices seemed to be a little steep, even for the area where Roost is located, but the homemade/small business aspect of them is enough to convince most people to take that leap. What isn't great about it is the level of service, or lack thereof, that I received. I first found out about this place because I drive past it every day on my way to work. I'd always see the parking lot at least half full, and I finally decided to stop in one day. I was very pleasantly surprised to find the big variety of items inside, and I made a decision to stop by in another few weeks when I had some birthdays coming up that I needed to buy presents for. Fast forward a few weeks, and I ended up grabbing over $150 worth of items off of the various shelves and racks--candles, bath bombs, small pieces of jewelry, and an art print. As the cashier, who identified herself as the owner to me, rang up my purchases, she asked if I wanted the more breakable items wrapped up in plastic wrap before they were placed in the bag. I thought that was awesome, and I said yes. Many of the pieces were made of either glass or ceramics, so I figured that would be the best course of action to get everything home okay. The piece I was most excited for was a small metallic cat-shaped jewelry dish, as I was going to use it as a birthday present along with earrings, and it was a little pricier than some of the other items. When I got home, I took everything out of the bags and unwrapped them, making sure I had all of the items, and my heart sank when I realized I was missing the jewelry dish. With my receipt in hand, I called Roost hoping to hear it was still there, waiting for me to pick it up, but got no response. No worry, I figured, I'll call back another time and leave a message. I waited another few hours and, after the phone wasn't answered again (something that I didn't find that unreasonable seeing as the owner looked to be alone that day), I left a message with my name, number, and what was missing. Fast forward three days, and I never got a phone call back. After calling one more time and still not getting anyone to answer the phone (at which point I started to wonder if the number was even correct despite it being listed on both Google and their Facebook page), I reached out to the owner via their Facebook page, which is very active--the owner posts on it almost every day from what I've seen, so I know it's looked at. In the message, I explained what happened, listing what I didn't have and the cost and said I could provide a receipt for it. I wait a few hours again and don't hear anything back, which I find strange. I go to see if the message was seen by the owner, and it has a read receipt on it, but she never responded. To this day, which is now 4 months later, she has still not responded, and I doubt I'll ever get that dish back. She charged me for an item I never got, and she chose to not follow back up with me when I reached out asking for the item or a refund. Even with a receipt, I couldn't get a response out of her. I never bothered going into the store to try to get an answer that way, as I didn't feel it was worth my time. When an owner sees and hears messages like that from a customer and doesn't take the time of day to even respond to them, it says a lot about what they think of the people they're selling items to. I, unfortunately, will never go to Roost again unless it's sold to new management one day, and I'd highly recommend that anyone who does go double checks their bag or bags before they leave the parking lot.

Absolutely amazing place to find gifts for all occasions. Very nice home decor and unique finds…read more Highly recommend a visit. Take your gal pals or even having a date day with the hubby. All of the stores are a great place to shop!

Dr Bruns and her staff are wonderful. The front desk is very friendly. Dr Bruns is very…read moreknowledgeable and can answer questions. She is pleasant and makes you feel relaxed. I would recommend Waukesha and Vision for someone who is looking for quality eye care!

Don't walk...RUN from this place! They have the WORST SERVICE EVER!…read more Today is Sept. 9th, 2020. I took my sister there for an eye exam on July 20th, 2020 and we STILL do not have her glasses in hand! We never got ONE phone call from them explaining the delay, instead we had to call them three different times! They told us the first pair got lost in the mail. (Really???) I called them AGAIN today only to find out they had arrived FIVE DAYS AGO, but NOBODY bothered to call us! Meanwhile we had to share my one pair of glasses for FIFTY ONE DAYS which is how long it took to eventually them!!! NEVER EVER would I recommend this place!

I went back in for a pair of distance glasses and Nicole and Grace were awesome as usual. Love my…read morenew glasses!

I walked out with custom glasses after a relaxed enjoyable appointment! I highly recommend the…read morepractice and think any patient would be in good hands here because of their great service and experienced doctors. The easy scheduling and personable treatment made this an incredible eye care provider. They helped me price compare with my insurance options and make an informed decision on what to purchase.

The strangest experience I've had at a Wisconsin Vision. Staff at this location acted as though I…read morewas putting them out from the minute I walked in for my scheduled appointment. Zero customer service and patient care from the optician, the manager did not acknowledge me, and the doctor seemed irritated she had to do my exam. The only worker who was polite and friendly was a woman with black hair, glasses and a black outfit working that day; she also had beautiful hair and was the most professional person working that day. Will never recommend nor visit this location again. Elm Grove location was SO much friendlier and professional than this one.

The ladies Kristine and Laura gave me excellent service in finding a frame, running my insurance,…read moreand adjusting my new glasses when I picked them up. They were very personable and fun to work with, I highly recommend them.