Had a serious problem with my glasses and Jackie was a pro at fixing them! I did not even buy them…read morethere and she still didn't even charge me anything! I can see clearly again and my glasses feel brand new. I was impressed by how seriously and well this practice was taking COVID too. They had some impressive cleaning policies in place and everyone was following them to a T. Come to this clinic!

This business has horrible customer service. Two orders in a row that have been incorrect. No…read moreapology from the owner and no offer to make right. Do not recommend!! There are so many other choices.

My entire family has been paying out of pocket $150 each for the past two years because we all…read moreloved Dr crown so much. She left my little eye shop and I fear the dr's that are left are not the best. Mid April my 17 year old daughter went to see her on her own (I'd had surgery and couldn't go) Dr Ahmed gave her a script and I took her two weeks later and paid and other $100 for new lenses to be put into her existing frames. We get them back and my daughter said. No everything is still very blurry. So back we go. Again Dr agmed is very rushed. Made us feel like we were a bother because she didn't do her job right the first time. She'd ask my daughter. 1 or 2 and she'd say I can't tell a difference but neither of them is clear. This went on for about 5 minutes when she decided to almost double her script. She assured us it was what my daughter thought was best. (Reread this paragraph) So we have another set of lenses made. We picked them up yesterday and she puts them on and immediately takes them off and says I'm seeing 4 of everything. So 3rd times a charm. She's seeing a new dr next week and I will update after her new glasses arrive. But seriously. This is a headache. I should have shopped around for a new Dr and allowed my insuemace to pay for it.

I was surprised at how affordable my exam was. Then I was surprised by the time spent on the entire…read moreprocess. The Dr explained things in a manner that made sense. It was fast and professional

Great friendly service! Even though they were extremely…read moreBusy, they had a speedy system and were able To get to everyone and made sure they were thorough. Very detailed oriented

Phone encounter: I was trying to see if my prescription was still valid…read more Pam answered the call, whom also had the worst phone etiquette. I understand you must've answered the question I had a million times, but please do not cut me off while I am talking. I did not appreciate the way i was responded. I am a loyal customer to Costco and a future patient with the optical dept. Pam needs re-training how to answer calls. I also work in the medical field... so if patients may have questions, specially pertaining to how to save a couple of bucks for lenses, help the member out nicely is the least you can do, Pam! Thank you for answering my question though, and yes you did save me a trip, but in the future, have the decency to be corteous enough over the phone. The gal on Saturday who had was professional and me was super helpful and even went above and beyond to write down a rough estimate on how much i needed to pay out of pocket. Now that is the Costco customer service! But having an employee like Pam just ruins the outlook of the optical team.

Great 1st and 2nd visit here at Maple Valley Eye Care. What a clean, modern, friendly office. Got…read moremany glasses ordered, they arrived a week early. Consultation and check in was easy. They have water and coffee for guests, plenty of seating, a wide selection to choose from, and ease of working with insurance. Also my daughter loves the decor here.

Went to get my peeps checked, being new to the area I asked around and was told that Maple Valley…read moreEye Care Center was the place to go. So I made an appointment. First impression was it was a clean, with a soothing ambiance flowing. Everyone there was knowledgeable, friendly and smiling. Wait wasn't long at all and, while you wait you can look at their large selection of eye glasses. Dr. Neal was great, he let me know what was going on as he did the exam, gave me some great options. Looks like I may have found my Eye Doctor.

Have arrived twice in past two weeks and today. They are not open. Have they closed? I have come at…read more9 am, and twice at 10 am. the gates are locked , and no one is there.

Automatic 5 Stars for Heather "The Magnificent." At a time where customer service tends to mean…read morewhom ever we can get to cover the desk,it was great to have a knowledgeable representative, that is not only serious about her profession, but represents her company honorably. Thank you for the wonderful service, and although I just set you up to raise the bar, your organization should benefit well because you are a credit to the brand. Rodolfo and Faye

Great experience at Kent Eye Clinic! My first time going to a non-chain eye doctor in over a…read moredecade. My appointments here were prompt and the reminder texts are helpful. Staff are friendly and helpful. No issues with my insurance unlike my experiences at the other chain eye clinic I used to frequent. Chance, the fitment/eye technician (not sure on the real title), is super friendly and helpful. Taught me a lot about frames and types of lenses they offer. Dr. Yelgar was very knowledgeable and helped answer all my questions. Very professional. My initial worry was that a non-chain clinic might not have a lot of eye glasses frames to select but I was thankfully wrong. They had brands ranging from Nike, Oakley, the bendable frames, Dragon, etc. I think the prices are decent, I don't have much experience though. Around $219 for my Oakley frames before insurance kicked in. I'd highly recommend this clinic! Nice and welcoming. Doesn't feel like you're being a nuisance being there, unlike my old eye clinic chain (it was America's Best in Tukwila, bleh).

Dr Holfelt is amazing person. I will definitely recommend him for any eye treatment or if you are…read morelooking for pair of glass. Its a pleasure talking to him and taking his advices. I will definitely recommend him to my friends and family! By the way, they have Exion radio frequency treatment. It will help get rid of those pesky little wrinkles and improve moisture around the eyes. Dont hesitate to contact Kent Eye Clinic!

The time and attention given to make sure I was finding what I wanted. The cost for the same pair…read moreof frames was significantly less than another optician's. When my order came in I was not rushed in having the frames properly fit.

My wife and I could not be happier with the glasses that we have received from this Vista Optical…read more We have been extremely happy with the service provided by both Eddie and Niki. They both have went out of their way to help us each time that we have come into the store. Eddie went way above and beyond the service that one would normally expect when we helped us get lenses to fit the inserts in light weight specialty cycling glasses. It is very difficult to find people who are as conscientious and knowledgeable as the employees at this store. My wife and I are beyond middle age and have been using prescription eye wear for many decades. Our experiences with this Vista Optical are the best that we can remember. This location is a shining star compared to other optical shops, and we are very happy to have found them.

We're never going elsewhere lol setting the appointment online is so much easier than any place…read moreI've tried. Customer service was great. The doctor is so kind and quick and is very good at explaining everything going on. Not only is he great with adults, but he's also great with kids. His family was there to help and they were the sweetest people. It's a nice homey feeling, but still professional. They have a little play place area in the waiting room which is so nice for kids waiting for their appointment. The place is nice, clean, and has a great selection of glasses and sunglasses. They make each customer feel valued and I am always about that. Any complaint about waiting time for glasses has nothing to do with the company. My man has state insurance and his glasses came within the next week. Absolutely recommend for any age!

Best place for eye care in Washington, hands down. See Saw has gone above and beyond for us so many…read moretimes I can't recommend them enough. They're friendly, flexible, and work with our budget. Definitely treat your eyes to a visit to See Saw.

I would only recommend going here if you have full medical/vision coverage…read more I paid out of pocket for my son and he got glasses (over $1000 with lenses), exactly one year later they recommended a different type of lens/same prescription, some wipes, and over the counter eye drops ($1300), they told me to come back for a follow up which consisted of him reading one single eye chart with an assistant and talking to the doctor for less than 5 minutes ($100). These were all paid at time of service which supposedly includes a discount. I was told previously that follow ups were free, so the added $100 after being robbed for $1300 just to toss the existing expensive lens he had (unless I wanted to buy another frame $$) was the last straw. I imagine all of the good reviews are coming from people with insurance that aren't seeing the insanely inflated costs of everything they are billing for. Absolutely insane, will not be back

Very professional and friendly staff! They were on time and took time with me.. I highly…read morerecommend them!