Got my exam and fitting went well. The place was nice and clean with a great ambience. I can't wait…read moreto go again.

Are you still in business? I've tried calling your office for 10 days keep getting a generic…read morerecording. I've been trying to get a new pair of contacts but the front desk doesn't care about patients. I get put on hold 3 times, no answers to my questions. I call back to learn my contacts were never ordered. Optometrist is helpful but this office needs a new front office staff who care about patients.

My husband and I have been going to Dr. Weaver for 15+ years and both feel we receive top notch…read morecare. We no longer even live in the area and continue to drive to Burien to Binyon. The exams are thorough and everyone is incredibly friendly and helpful.

I went to Binyon Vision Center in Burien because of the reviews; and I agree that Dr. Weaver is…read morefantastic. I appreciate Dr. Weaver's skill and professionalism, and I'm glad I saw her for my evaluation. There were other reviews that were more about staff, but I liked and appreciated they seemed to be addressed via response to those complainants. I'm saying the following only about the OPTICAL (glasses fitting and selection) Dept. Buyer beware, most of us learned this earlier but we may second guess ourselves. If is seems something is off, your probably correct. For this reason, I'll not return.

I will never return here! I came here about 2 week ago to…read moreget 2 pairs of glasses fixed. They said they would get them done in a bout 2 bussiness days. 4 bussiness days passed and no phone call! i called them myself the first guy was very rude! Said he was busy and would call back in a second, i had to call back after 10 min. HE gave the phone to another person and he told me he was JUST starting to fix one of the pairs of glasses! I was outraged, why so long?!! I waited tough, When my mom came to pick them up (few days after the phone call) i saw that one of the pairs was completely WRECKED!!! Melted on one side, i couldn't even sell the frame if i wanted to ( they were designer glasses). At least they dint charge me for them. Overall: Bad customer service, very RUDE, just people who don't give a crap.

I dropped a brand new pair of sunglasses that I had ordered on line and a lens popped out. Tim…read moreBrennan Optical not only fixed the lens, he showed me the secret to fixing the lens myself should it pop out again! Thanks Tim Brennan Optical!

I was very nervous about cataract surgery. If I had known how easy and effective it is, I would…read morehave had it years before. I feel very lucky to have gone with Evergreen Eye Center. It's been 3 years and my vision is great. I just had my 3rd annual exam with Dr. M

Wait times here are horrible to see the doctor. You too wait one hour, with no one checking in on…read moreyou to tell you that the doctors running late or anything. I can't believe that such rude behavior is tolerated toward patients.

Start with a rude receptionist. Tech that did the actual vision testing wasn't much better. Doctor…read morewas very rude, smart*** that had an attitude. Then when it was known I had a bit of glaucoma his only solution was laser surgery. When I told him I wanted a second opinion he got real offended and basically walked out of the examining room. Week later I went to a glaucoma specialist got a much more thorough exam and was prescribed some eye drops. Have been using them for a year now and eye pressure has actually dropped a bit. Seems Clearview is only interested in paying for their laser, which by the way was not guaranteed it would correct the problem, kind of like snake oil. Go anywhere else for eye care.

I have read the reviews and can say I do not share the rave reviews. I can say there are allot of…read morevision center that would treat their clients with more respect than Clearview front desk does. I won't be going back. Don't bother to leave a message - call backs are not timely. I have gone to Clearview for many years they used to charge $90 for contact lease exam, now $175. Outrageous. My 1st visit was March 3rd; I received my prescription on April 26th. Granted the eye Doctor was trying something new. All good intentions but a fail. The experience was a fail for me. Go if you must but there are several others to choose from.

Dr. Heitmeyer is just wonderful. He prescribed me new prescriptions and It's nice to be able to…read moresee In such clarity. I love their optical since they carry high end collections. I figured if I'm gonna be wearing them Most of the time, might as well look good in it! Sad they discontinued the Tiffany Collection so I guess gotta start a new one. #gucci #eyewear #fashion

The eye exam was pleasant, then comes the time to get glasses. I made it simple, told the lady…read moreexactly what frame and color I wanted, gave her my insurance card, and what does she do? Not run my insurance, and give me a quote on a post it note for $800. I went today to a different place and purchased the same glasses, plus readers, for $200 less.

I can't say enough good things about Dr. Botelho and his amazing team. From the moment I walked in,…read moreI felt like I was in caring, capable hands. I came in with an unexpected and painful eye issue, and they got me in right away without stress. Dr. Botelho was so kind and attentive. He took the time to really understand what was going on, explained everything clearly, and gave me exactly what I needed to start healing: the right prescription Ophthalmic Suspension drops and Muro 128 ointment. I felt better quickly, and honestly, I was just so relieved to be taken seriously and treated with such compassion. What really impressed me was how thoughtful he was about long-term care. He asked really specific questions to get to the root of the issue and encouraged me to come in with any concerns or questions so he could help as much as possible. He even followed up with my local doctor and helped set up the next appointment to make sure nothing slipped through the cracks. Dr. Botelho doesn't just treat you - he truly looks out for you. It's clear he loves what he does and genuinely wants the best for his patients. I'm so thankful to have found him, and I wouldn't hesitate to recommend him to anyone looking for a doctor who really cares.

Doctor Kory is excellent- great staff- very knowledgeable about the insurance business and how to…read morehandle the process

Second year I've been here. Convinced my partner to try this place and we're very happy with the…read moreoutcome. I need to double check the name of the person who helped me (as I'm horrible with names), but the person who helped me last year was the same as the one this year and it was nice because we were already familiar with each other. My info was already in the system so it was an easy experience for me. They have a great selection of glasses. They have good apps so that you can see the glasses that they don't have in stock, but can see them on yourself via the camera app. The tech they use to show you comparisons side by side of the same glasses with different features/options picked make decision making a bit easier. I don't really have any complaints other than I hope they are staffed well so that they are able to handle things without hassle. I know I heard the phone going off, but no one was able to get to it because they were all helping people so I can only imagine what its like to be a caller, but if you go in or if you call and get lucky when someone is available, I don't see it as a huge issue. They're doing their best and I appreciate it.

My experiences here have been wonderful. I first visited here in year 2020. Customer service is…read moreexcellent. Everyone is nice and greet you upon arrival/check in. Recently on 2/18/22, I had my yearly eye exam. My exam was seamless and pretty quick. They have the latest technology equipment. I was very impressed. My vision remained the same. I was assisted by another agent that provided me a 20% discount if I purchased a year of eye contacts. At eh point of check out, I paid $25 deductible and the total for my eye contacts totaled about $88.00. What a steal of a deal!! =) I used to have my eye exams over at the South Hill Mall location. And I recall spending $200 some for the same service and a year worth of eye contacts. What a huge difference! I continue to return here yearly.

LensCrafters Westfield Southcenter Mall Tukwila WA. While this storefront appears beautiful, I…read morewouldn't recommend anyone to visit this location. In addition I will continue to share my experience here when anyone brings up local optometrist/glasses stores. I visited this location April 15 2025 for an eye exam, specifically to order contacts. The eye exam visit was decent (wait times, interactions standard) While not particularly warm and welcoming. First thing they asked me to do was to take out my current contacts. I went through the entire appt and conversations without being able to see anyone's faces. The exam was complete and I went to pay an additional money owed for co pay as well as additional box of contacts. They have to be ordered due to my prescription level and it's always taken 1-2 wks. 4 weeks later - May 2025, I kept checking my mailbox for my new contacts and they hadn't arrived. I called LensCrafters and was placed on hold for over 10 minutes. 6 weeks later - End of May 2025, I call back and reach an employee who casually states "your contact order for the brand you chose doesn't come in your prescription". I asked why nobody has called me to inform me my order never went through. "I don't know but you can come in and ask". Wow. So... 6 weeks and no order was ever placed? I've been wearing the same prescription in my preferred brand for years. 6 weeks and they didn't even call me to let me know? I paid in advance. 8 weeks later, June 20 2025 I went back in to LensCrafters. Apparently everyone goes to lunch at the same time so i had to wait until 2pm when they re-opened. I asked again why nobody has called me to inform me my order never went through. Or to come in to try samples. 8+ weeks later and I still don't have 2 boxes of contacts that I paid for in April. I told my MIL about this incident in general without stating the business name. Her reply? "It wasn't LensCrafters in the mall, was it? I've been waiting 4 weeks for my glasses and can't get an update from them." Ha

I had an eye examine on 2/27/26. I was charged $39.00, I called Aetna and was told no co-payment…read moreand that I was charged $39.00 for a Retinal Screening. I never requested a Retinal Screening and making the eye exam appointment I was NOT told there would be a charge of $39.00 and when I got there no communication regarding the Retinal Screening. If I would have know ahead of time there would be a charge, I would have not gone to Lens Crafters and any eye exam that I have had for 60 years I never had to pay for a Retinal Screening that I never approved. Poor communication and poor customer service. I will NEVER GO BACK TO LENS CRAFTERS again OR recommend this company