A year ago, I went in for an eye exam, and everything went well until my glasses were ruined. On…read more7/08, I called to ask if they could fix them, but I was told they had to order a new pair and that it would take 2-3 weeks for them to arrive. On 8/12, I called to check if my glasses were ready because I am traveling soon. I was told that they would call me back on 8/13. When I called back on 8/13, I was informed that the glasses were not ready and that they had forgotten to place the order. I explained that it had already been over a month and that I urgently needed my glasses because I cannot see properly without them, especially since I am traveling. The lady told me that they would send me a copy of my eye prescription so I could order glasses wherever I am traveling to.

Got my exam and fitting went well. The place was nice and clean with a great ambience. I can't wait…read moreto go again.

Been going to Des Moines Vision Center for many many years. Always a positive experience.read more

Dr. Krattli and his staff were knowledgeable, prompt, friendly and efficient! I could not be more…read moresatisfied with my entire experience from first booking the appointment to completing my appointment.

My husband and I have been going to Dr. Weaver for 15+ years and both feel we receive top notch…read morecare. We no longer even live in the area and continue to drive to Burien to Binyon. The exams are thorough and everyone is incredibly friendly and helpful.

Although doctors seem nice and informative, the staffs there made it all bad. I am not sure if…read moretechnology is a bit too much for them, or am I too young for this place. I had eye exam here once and another time for check up cause I had an allergic reaction and my eyes were red and puffy. The first time there for the eye exam I was on time (few mins early so they are not even open yet, but it took them 45 mins to finally see me after I finished all the paper work. It took longer than I expected and had to get to work later than I assumed. It was not decent already but the front desk clerk clearly was annoyed by everything. Second time was better since it's different front desk person. however the long wait is just... making me ask why. Especially I had eye exam elsewhere and it's usually just 5-10 mins wait for the doctor to get ready for my case. I assume you have prepared to meet me as I scheduled the appointment weeks before? Oh and I heard doctors and staffs just chitchatting in the hallway while I'm waiting???? The second time there my eyes were hurting and really want to get it fix soon, so hearing yall back there laughing was pretty bad. Fast forward to this week. I called to try to schedule an eye exam and got to their voice mail. It was around 3PM so I understand maybe they were having patients and was busy. They didn't call back that day, instead, took them one full day to finally call me back at 4PM next day. Not in the morning nor afternoon...Actual 25 hours later. It's not a Monday call, yet took you full day to call back an existed customer. The lady on the phone is nice but you can tell she's not good at phone calls. "huh?" a couple times and was very slow. Um. Hire a person that knows how to answer phone calls? No thank you. After that, I immediately called another place I went to 3 years back and they actually answered my phone call right away and got me scheduled in a 2 mins phone call, and texted the time and date of the appointment to me after. That's true customer service right there!!! This place is SO WEIRD. The whole vibe is just weird and not professional. It's a place for slow service and not updated system. I understand they are older people, but doesn't mean as a professional provider, you can still use your 70s system and think it's ok. Took them way too long to call back and even scheduled it will take so long for you to get an eye exam. Bye bye forever. I am not going back to waste my time. Not everyone is retired and have so much time for a full day off eye exam. I hope they can improve their systems and work with a happy yet not fully relaxing vibe, as if patients is not important and they can chat whenever they can.

I will never return here! I came here about 2 week ago to…read moreget 2 pairs of glasses fixed. They said they would get them done in a bout 2 bussiness days. 4 bussiness days passed and no phone call! i called them myself the first guy was very rude! Said he was busy and would call back in a second, i had to call back after 10 min. HE gave the phone to another person and he told me he was JUST starting to fix one of the pairs of glasses! I was outraged, why so long?!! I waited tough, When my mom came to pick them up (few days after the phone call) i saw that one of the pairs was completely WRECKED!!! Melted on one side, i couldn't even sell the frame if i wanted to ( they were designer glasses). At least they dint charge me for them. Overall: Bad customer service, very RUDE, just people who don't give a crap.

I had my annual eye exam done here and that was great. The service was great…read more But I went in because I have been having eye pain and found out I have astigmatism and need glasses. It has been three weeks and I have yet to get a call back about my glasses. They told me it would only take a week; I even had to call last week to see what's going on and there was still no real answer. I am calling them back today and asking for my prescription and purchasing my glasses elsewhere.

Love the experience here at West Seattle Vision…read more I firmly believe that businesses that have a good vibe are the ones that do well in the long run. One of the indicators is low turnover. West Seattle Vision is the perfect example. Doctors, front desk staff and skilled professional opticians here and we've been working with them for years. Love it. Being a technology nerd I appreciate it when my healthcare providers use state of the art equipment like optical coherence tomography and widefield imaging and you'll get that here. Luckily I don't need glasses but my better half does and she loves the selection and advice. Great all around.

I'm from out of town and they treated me like I was their neighbor. They cheerfully replaced a…read morenose pad for me. Free of charge and with a smile. Can't say the same about the first place I went to nearby. They wanted $5.00 and then couldn't fix it. Thank you, West Seattle Vision! You guys (grunge) rock!!!

This is a very knowledgeable and thorough doctor and you can tell he truly cares about his…read morepatients. During the exam he made sure he didn't miss anything. He can change the lens as many times as you want during the exam to make sure you don't walk out with something wrong. He provides cost effective options for the patient when it comes to contacts and was the only one who figured out my prescription for glasses after going to so many clinics and wasting my time. I received the eye care exam prescription on beautiful hard copy cards you can place in your wallet and not lose. I was surprised by amount of care and detailed work they put in to make sure the patient feels comfortable. Sadly, I can't go back there again, as he doesn't take my insurance. Otherwise, beautiful nice and very clean office. They're using the latest equipment, everything looked new inside. Free parking in front of the building so your car doesn't stay on the street and easy access for people who can't walk that far.

Well, this place got me twice but won't happen again. I am kind of new to eyeglasses meaning I…read morehave only been wearing them for 5 years. Went in for to get an exam for eye glasses last year and was over charged but paid it and let it go. This year I forgot what happened and went back there again. Need an exam so I can get a new prescription. They gave me an exam and charge me a co-pay of $40. Then a week later I get a bill for another $80. Today I Iooked at my insurance coverage and it states $15 co-pay and the rest is covered. I call them and ask if they are part of the Davis Vision Insurance they say yes. I explain what happen this year and last. They say oh, your got a MEDICAL eye exam. I say ok, I will pay it and wont be back. They know what they are doing taking advantage of people. I went there for an exam so I could get eye glasses. I guess there is a reason why there Yelp rating is low. They seem very nice while they are taking advantage of you. Irritating. This actually is pissing me off the more i think about it. SO I'm back adding more. My Davis vision paperwork shows EYE EXAM is co-pay of $15. That is what I asked for. I did not ask for a MEDICAL EYE EXAM. Fortunately, I can afford to be scammed by these people, but what about those that are elderly or don't have a lot of extra cash for this type of BS. You guys should be ashamed of yourselves. Can't believe it I back again for another edit. I remember last year they asked me how I found them. I said I looked them up on the Davis Vision website. I like to go out of my way and to give smaller business my $'s instead of the big box stores. Sometimes that does not turn out like one would hope.

Dr. Singh was such a wonderful person helping and friendly. Also great customer service my mom…read morereally struggled trying to understand her prescription but she broke down every little detail

The doctors are great, but the rest of the staff show little care for your vision. That's when they…read morebother to show up. Often the store will be closed during posted open hours, with no one inside.

I was very nervous about cataract surgery. If I had known how easy and effective it is, I would…read morehave had it years before. I feel very lucky to have gone with Evergreen Eye Center. It's been 3 years and my vision is great. I just had my 3rd annual exam with Dr. M

Wait times here are horrible to see the doctor. You too wait one hour, with no one checking in on…read moreyou to tell you that the doctors running late or anything. I can't believe that such rude behavior is tolerated toward patients.