Dr Moller's good mood is infectious- its fun to visit. The exam itself is painless (no eye puff!)…read moreand quick, although she answered the questions I'd had about a dozen different eye issues in detail. The blend of friendly and knowledgeable is just right, with a nice staff on top!

This is a nice little boutique practice with a few great brands...however I found the service…read moredisappointing or, rather, non-existent...no greeting or acknowledgment...I had questions but didn't want to interrupt a conversation between and employee and client. I think a business so small might benefit from an appointment system...or a second employee.

I have gone to this clinic a few times now and everything was great up until my last visit. I…read morecompleted the initial check-in and assessment and was then put into an exam room towards the back of the office. I was basically ignored for about 45 minutes until someone opened the door and said oh, I didn't know you were waiting. They apparently lost me in the system, and no one came to do my eye exam. On a positive note, I was able to order glasses that worked out very well for me so I'm offering a mixed review.

At the time I was living nearby, and never really had a dedicated optometrist, so I checked the…read morereviews and thought- let's SEE what it's all about. Went in for an eye exam, and it was an extremely smooth process. The doc was extremely knowledgeable and even explained certain things about my eyes that no one has ever taken the time to do before. Other experiences I've had were all about getting you in and out as fast as they could, but not here. He took his time to explain what he was doing and why. I like that in a Doc. When I went to pick out my frames, my better half was not with me, and I typically always ask for her approval on something I liked. So, I went off the recommendation of the employee helping me (didn't grab his name). I tried several pairs on, and he said there was one that popped. Which was good because I liked it, but wasn't too sure. He said it was a a perfect fit and style for my noggin... so I went with it. Of course got all the upgrades, and let me tell you... I can't count on my toes and fingers, and yours too on how many compliments I got on these Holbrook Oakleys!! People loved it, my wife loved it, more importantly... I loved them! Overall, for my first experience with this place, it was a pleasant surprise and I found myself not dreading an eye exam and hunting for something I never am really satisfied with- until now. As always, Enjoy & Happy Sight Seeing!

08/27/24 Update:…read more We've been back about 3-4x now since my 1st review and I've noticed a huge difference in customer service! My son has been coming every week for his contact lens training and they even know him by his 1st name now. The front desk personnel are friendly and accommodating and Dr. Wong is amazing as usual. She's very warm and great with kids! As long as customer service continues to be good like what we've been experiencing the past month, I highly recommend this place for your eye care needs! Location is great as well, lots of restaurants close by.

I've been working with Dr. Wong for many years and so far it's been great. She is soft spoken and…read moreseems to always take care of me. In the past they had different staff and my experience once wasn't the most pleasant but overall this is a great place. The office is clean and the staff are nice, I've been working with Shanna lately and it's been smooth. There is parking and the building is on the main floor to the left. You do have to ring a doorbell to be let in. Feels more secure. Thank you.

Our experience with Pacific Northwest Eye Associates (PNEA) in Tacoma, WA, has been disappointing…read more My wife and I require cataract surgery. At 76, we take our eye health seriously. Before scheduling our first visit in December 2024, we carefully researched local cataract surgery options and Dr. Niraj Patel. We selected Dr. Patel based on his experience.The process to secure that initial appointment took two months. We believe Dr. Patel is a skilled ophthalmologist and surgeon. That said, we both felt pressured at the first exam with him to opt for the Light Adjustable Lens (LAL), a $4,500 per-eye ($9,000 total) upgrade not covered by Medicare or our secondary insurance. The clinic prominently promotes this option, which likely benefits its revenue. Despite our optometrists advising against a replacement lens other than "standard," we briefly considered it due to the strong recommendation. This raises concerns about whether other elderly patients might feel similarly pressured. Anyone considering this clinic should thoroughly research the LAL option and discuss it with their optometrist or primary care provider before making a decision. After our exams, we met with the "scheduling coordinator" for Dr. Patel's surgeries. We were informed that due to a backlog, surgery dates would be significantly delayed. We accepted this reality and continued the process. However, communication with the clinic was frustratingly difficult. Getting answers required showing up in person and hoping someone could assist us. Scheduling changes were nearly impossible without being pushed months further down the waitlist. Even urgent non-elective medical issues did not seem to influence scheduling flexibility. Patients should be aware of these limitations before committing to the required exam process. This is a business in search of large patient volume and the bottom line. After nearly three months of waiting, we have canceled all future appointments with PNEA. It is too frustrating. Based on our experience, we would not recommend this clinic. Patients should carefully research not only the procedure itself but other local Opthalmology clinic choices, the clinic's billing practices, scheduling and communication policies. We hope others have a smoother experience than we did.

Dr. Jung and the entire staff are fantastic. Professional…read moreyet, more of a let your hair down and relax, "We have ya" sort of an attitude and, they do. Incredible experience. I was so comfortable with the entire process and would recommend to anyone wanting the services they supply, Go see them. They are sort of a family of very professional individuals who are there to help you "SEE" better! Really!! Dennis T.

To get five stars from me, somebody has to be really good. Uptown Eyes is really really REALLY…read moregood. I am very picky about my vision. The optometrist was excellent and very attentive. I was impressed with how carefully she examined my eyes and how hard she worked on identifying the right correction. More importantly, she diagnosed a condition in my eye that the optometrist at Lens Crafters missed, and wrote me a referral to a retinal specialist. Even better, she really knew her stuff about lens technology and how to design progressives for me that match what I need and how I use glasses. Amazingly, she helped me pick out frames. One reason is that she knew what kind of frames would work with the lenses I'd need. I've never had this kind of knowledgeable service before. To cap it all off, she gave me excellent advice about which frames flattered my features! In addition, her staff were pleasant, courteous, and knowledgeable. Her office space was spacious, well-designed, and spotless. Be warned, the frames and lenses are expensive. On the other hand, they are stylish, well-made, high quality and the lenses come with a 2-yr warranty. And you'll end up loving what you got. After two years in Lens Crafters frames and lenses, I've had it with the cheaper stuff.

I received terrible service at Uptown Eyes. I was given misinformation and bad advice on choosing…read moreframes by Donna Jones, and was later treated in a condescending and confrontational manner when I dared complain. Both Dr. Lawson and Donna Jones were inappropriate and publicly disrespectful of me and my medical privacy. Knowing full well I would never go back there after the way I was treated, Donna gave me a letter from Dr. Lawson firing me as her patient! Handing me this kind of letter was just mean and vindictive, with no intention but to hurt, and/or cover themselves as a VSP provider at my expense.

A year ago, I went in for an eye exam, and everything went well until my glasses were ruined. On…read more7/08, I called to ask if they could fix them, but I was told they had to order a new pair and that it would take 2-3 weeks for them to arrive. On 8/12, I called to check if my glasses were ready because I am traveling soon. I was told that they would call me back on 8/13. When I called back on 8/13, I was informed that the glasses were not ready and that they had forgotten to place the order. I explained that it had already been over a month and that I urgently needed my glasses because I cannot see properly without them, especially since I am traveling. The lady told me that they would send me a copy of my eye prescription so I could order glasses wherever I am traveling to.

Got my exam and fitting went well. The place was nice and clean with a great ambience. I can't wait…read moreto go again.

I have complex eye issues and I have been to many doctors but never found an adequate solution. Dr…read more Hofeldt was able to find specialty contacts at an affordable price that fixed all my problems. His expertise, patience, and compassion are exceptional.

Dr. Hofeldt is incredible. He really took the time to sit down with me and perform a thorough exam…read more The new contacts he prescribed me are so much more comfortable and sharper than my last pair. So happy!

My entire family has been paying out of pocket $150 each for the past two years because we all…read moreloved Dr crown so much. She left my little eye shop and I fear the dr's that are left are not the best. Mid April my 17 year old daughter went to see her on her own (I'd had surgery and couldn't go) Dr Ahmed gave her a script and I took her two weeks later and paid and other $100 for new lenses to be put into her existing frames. We get them back and my daughter said. No everything is still very blurry. So back we go. Again Dr agmed is very rushed. Made us feel like we were a bother because she didn't do her job right the first time. She'd ask my daughter. 1 or 2 and she'd say I can't tell a difference but neither of them is clear. This went on for about 5 minutes when she decided to almost double her script. She assured us it was what my daughter thought was best. (Reread this paragraph) So we have another set of lenses made. We picked them up yesterday and she puts them on and immediately takes them off and says I'm seeing 4 of everything. So 3rd times a charm. She's seeing a new dr next week and I will update after her new glasses arrive. But seriously. This is a headache. I should have shopped around for a new Dr and allowed my insuemace to pay for it.

I was surprised at how affordable my exam was. Then I was surprised by the time spent on the entire…read moreprocess. The Dr explained things in a manner that made sense. It was fast and professional