Very nice staff. I was helped immediately when I entered the shop. All I needed was a repair on…read moremy glasses. I was in and out in 10 minutes with no charge.

From the owner: Spectacle Shop has been providing outstanding service to the Charlottesville area for the past 22…read moreyears. When we opened our doors for business in 1984, we understood then, as we do now, that there are a variety of places where you can go to purchase eyewear. Our commitment to you is to always take the time to help you select the right pair of glasses that suit your appearance and style, and then to adjust them properly so that they not only look good on you, but they also feel good when you wear them. As long as you own them, you can bring them back to us to be adjusted if you ever feel the need. Our reputation means everything to us!

I got my first pair of prescription glasses today. Milli was absolutely wonderful!! She made this…read morewhole experience so fun, and less daunting. Her service was incredible and I will definitely return! Everyone else in the store was lovely and available to help, too! Great experience :)

I love this LensCrafters. They always have great staff that are accommodating, helpful and kind!…read moreI've gotten three pairs of reading glasses there over the last 5 years. a few weeks ago I order my first ever prescription sunglasses and let me tell uuuuu I love it! I take them with me everywhere and keep the case handy to switch out my glasses when I go outdoors.

After having exhausted all the "other" stores looking for glasses, I heard about a locally owned…read moreOptical Shop. When I went in over lunch break I found a half a dozen frames that I liked and narrowed them down to 2 frames. Mr. Shifflet, the owner, gave me his opinion and asked his daughter to come look too. I took selfies to show my husband that night and he immediately told me I should take the glasses home and show him in person. I have never had this good service anywhere else. Parking is plentiful, the store has a lot of frames and sunglasses to choose from and the service is outstanding. I will be a repeat customer.

For years, my daughter has been a customer and recommended the store. I found that it had a wide…read morevariety of eyewear to choose from, the prices are fair, and the owner is both highly competent, very helpful, and most courteous. I highly recommend both him and his store.

Never the most fun, but definitely a necessity, is to get our eyes checked each year (also a must…read moreto order contacts). At the 90th minute I found this office and made an appointment before I left Charlottesville for the summer. The office was super accommodating and helpful throughout my process. What really made this place deserve 5 stars is what happened almost a year after. I was in Mexico City for some time and realized I could take advantage of the cheap prescription sunglasses there. With only a few days left, I called the office back in the states to get my prescription. Eventually the phone was picked up and I was told that they are not in the location I had my exam at and asked if I can wait until the next day. Since I couldn't, they had someone stop by the office to take a picture of my prescription to send it to me. This isn't something every office would do for you and for that I am forever grateful. Highly recommended.

LOVE THIS EYE DOCTOR Affordable even WITHOUT INSURANCE…read more The receptionist is more like his assistant she knows a lot, and clearly explains how to put contacts in if needed. HIGHLY RECOMMENDED

Absolutely extraordinary service. My ophthalmologist actually made a mistake when checking my…read morevision. My glasses were made to the prescription exactly, but it became clear within months that they really were not helping me with my distance Vision and I could not read the instruments without nausea. Visionworks urged me to go back to my doctor to have my eyes rechecked, and, sure enough, the prescription was significantly off. Even though the mistake was no fault of theirs, vision Works cheerfully remade the glasses at absolutely no cost to me. Blown away. It Doesn't get any better than this, folks.

I had a not so hot experience with another local optometrist/ optician, so I was looking fora place…read moreI could trust. Visionworks fit the bill. I got my glasses faster than predicted. They were right the first time out, no long waits for rework. Friendly skilled staff. Glasses and sun glasses are working fine. Highly recommended.

Laura and Chris are absolutely amazing and patient. Kind and friendly. Laura knew exactly what I…read moreliked

Easily one of the worst optacle shops in Charlottesville. This review is directed primarily at the…read morestaff (Michelle) and their [inability] to handle any sort of issue that a customer may have. I had my suglasses tuned up by one of the "associates" at the Barracks location, where the the lenses were broken within 5 minutes of handling. Since the frame was discontinued, I was offered very limited options as far as replacements. Long story short - my sunglasses were broken and was given an insulting 10% discount on my next purchase. I would consider playing "frogger" on I-495 before ever going into that shop again.

I used to go to a brick and mortar store to get eyeglasses and lenses. However, I decided I am…read moregoing to buy glasses that would fit my flat and nasal bridge that would better fit my SE Asian features. Definitely not gonna happen in Charlottesville, so I dropped major $$$$ just to make this happen. I ordered eyeglasses from Singapore from a South Korean brand called Gentle Monster. I have been rejected by most optical shops, including Costco and LensCrafters. My heart sank when they both said they could not work with my frames! Maybe, they just want me to purchase from their showroom because they kept me in the store to try "similar" frames. So, google is your friend and I was directed to the Spectacle Shop! The ONLY place that did not turn me away! So I got my newly minted high index (1.74) lenses on my fit-to-face frames. The optician even adjusted my old frames. I do want to mention that I paid out of pocket. I was not able to use my vision insurance here. Excellent service! I will be back for adjustment and repair.

I have been a customer at Spectacle Shop for years, and have always been pleased with the service…read moreand products. Paul is a super person to work with and helps me make good choices. I would not buy glasses anywhere else! This time I opted for expenses frames by Lindberg...worth every penny! These are the most comfortable glasses I have ever owned. Thank you to Paul and the Spectacle Shop!

Sure, its dated and yea they were not terribly friendly or helpful at the check in desk, but it is…read moreso much more unremarkable than that. I had an 8 am appointment, I arrived at 7:45 as requested for my requisite paperwork and then wasn't taken back until 8:25 am. Zero explanation for the delay. Given that I tried this office solely because of the 8am appointment (which I waited 4 months for), this was genuinely disappointing. The tech was nice enough, but didn't really seem to care beyond going through the motions of the pre-exam. I mentioned I was shopping for new frames, to which no suggestion was made to shop their selection or any interest paid beyond that. Having stated that my eyes were fine, no changes at all since my last exam, and with no explanation given as to the medical need for it, my pupils were dilated. The doctor spent all of 4 minutes in the room, said everything looked great, and didn't do anything beyond that. So now my pupils are blown out to the heavens for no reason- great. I asked if my prescription had changed and they said it hadn't really. It actually did adjust, they were just bad at communicating that. It wasn't until I saw it on the actual prescription that I could see how it had changed. As a new patient, there was zero effort given to get to know or any consideration that they might want to retain me as a patient. Which, given the experience I had, they absolutely will not be seeing me ever again. Run, don't walk, in the opposite direction from this dated and uncaring eye doctor's office.

Taylor, the doctor's assistant was excellent, extremely kind and knowledgeable. Dr. Richmond was…read morealso excellent. I am so happy to be seen by absolute professionals. My experience was extremely positive with the professionals in that office. I will definitely recommend.

absolutely horrible me and my daughter went there to get no glasses. All she needed was lenses they…read moresaid they sent my glasses under her name so my glasses come in and her lenses never did a week and a half later they her a message that hers are in so she drives back over there and they're not in a week after that, they call her and tell her they need to do an outline of her glasses because all she is getting is lenses call back another week later and was told that something messed up so they had to just resend it back in today even knowing that I called Tuesday to find out about them and nobody said a word to me about this so now it will be more time they are absolutely horrible and incompetent

Epic fail! Truly incompetent ! I don't like dealing with them ! I order glasses 31 December !…read moreDelivery date was 13 January ! It's 24 January . I order the glasses at pan top ! They guarantee me that the glasses would be at the barracks road location The were not ! Excruciating ! I work out of town so it's difficult for me to get to the office in pan tops ! Please go somewhere else and spare you the headache !