Cancel

    Open app

    Search

    LensCrafters

    3.6 (14 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

    You might also consider

    Recommended Reviews - LensCrafters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz B.
    2
    20
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim C.
    362
    29
    5

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - LensCrafters

    MyEyeDr

    MyEyeDr

    3.3(39 reviews)
    0.7 mi
    $$$

    I chose the Pantops (Peter Jefferson Pkwy) office after discovering that it was much closer to…read morewhere I live. I had already visited other MyEyeDr offices to shop and compare, as I was looking to get a backup pair of prescription sunglasses. I found most of the other offices far more customer-friendly than this one. With the exception of Avory, who was most impressive in her courtesy, professionalism and superb customer service skills, I found the front staff lacking in their approach to customer service. Unfortunately, I did not have an opportunity to work with Avory. However, I continually observed her performance with other customers while I was working with Rashonda. Avory genuinely seemed happy to be working there and always verbally welcomed guests as they entered the office. Other staff appeared to have a perfunctory "just going through the motions" attitude about their work. I am rating this office three stars, rather than only two stars, because everyone seemed to be technically competent in their trade. Thus, if you care only about technical proficiency, then this office is fine. But if you're like me and you want not only technical competence from your eye doctor experience, but a friendly, engaging interaction where you feel welcomed and glad you came, then I don't think the Pantops (Jefferson Parkwy) office is your best option. If you are lucky to work with Avory, then you should walk away feeling very pleased with your experience. Otherwise, with the other front staff, I recommend looking elsewhere. I certainly plan to choose another MyEyeDr office after I pick up my current pair of sunglasses soon! Thank you, Avory, for setting a good role-modeling example for your colleagues. I hope they will heed your example of stellar, professional and friendly customer service!

    Epic fail! Truly incompetent ! I don't like dealing with them ! I order glasses 31 December !…read moreDelivery date was 13 January ! It's 24 January . I order the glasses at pan top ! They guarantee me that the glasses would be at the barracks road location The were not ! Excruciating ! I work out of town so it's difficult for me to get to the office in pan tops ! Please go somewhere else and spare you the headache !

    Photos
    MyEyeDr
    MyEyeDr
    MyEyeDr

    See all

    MyEyeDr

    MyEyeDr

    2.5(33 reviews)
    0.7 mi

    I am pleased to rate MyEyeDr., Barracks Rd., Charlottesville, as a stellar, five-star company. They…read morehave fully earned the honor. MyEyeDr. has impressed me in several respects, principally through the good work of Dr. Janice Di Girolamo and Ms. Robinette Jenkins. Both have aptly demonstrated competence, excellent communication skills and superb customer service. When I visit MyEyeDr. at Barracks Rd., I feel that I am stopping by to visit with friends who are experts in the eye health field and who genuinely want nothing but the best for my eye health. Thanks in large part to Robinette, who is the General Manager and my primary point of contact, I always receive the friendliest customer service imaginable. Robinette is a professional with heart, keen intellect, and a delightful sense of humor. Since interacting with Dr. Girolamo and Robinette, I have never even considered seeking these services elsewhere. As long as my wife and I remain in Charlottesville, I will obtain my eye health services at MyEyeDr. at Barracks Rd., principally because of the outstanding service rendered by Ms. Jenkins and Dr. Janice Di Girolamo. Therefore, I do not hesitate to extend my personal recommendation and gratitude to MyEyeDr. at Barracks Rd., Charlottesville. They are a first-class office and a real pleasure to visit for my eye health! Shenandoah Titus, Esq.

    So I went home to FL for a few days and on my return flight to VA I left my glasses on the plane…read more Even though I filled out the lost item info immediately online I knew those glasses were long gone. I went online looking for an optometrist to get replacement glasses. No one was accepting new patients especially one from out of state. I decided to see if MyEyeDr could help me out. I have an affinity for Oakley frames and I called one location who didn't carry them, but were happy to look in the system to find the MyEyeDr on Westfield Rd which did. That was true customer service by getting me what I wanted and not try to sell me on something else. I set up an appointment with ease and was seen at my requested date/time. Luckily it's a new year so I got my annual exam along with new glasses. I was told 7 business days for glasses to come in and without fail I got a text saying they were in. A lot of people don't like chain facilities, but MyEyeDr proved there is always an exception. They were able pull up my prescription from over three years ago when I last used a MyEyeDr to compare against my current vision and my insurance information. All I had to do was walk in update my address and sit down. Thanks to Dr. Susan Mueller and staff you all were great! When I get back home to the Sunshine State in a few weeks each time I walk outside and my glasses transition to sunglasses I will remedy your great customer service.

    Photos
    MyEyeDr
    MyEyeDr
    MyEyeDr

    See all

    LensCrafters - opticians - Updated May 2026

    Loading...
    Loading...
    Loading...