Great experience and I highly recommend. Easy online scheduling. Thorough optometrist and…read moreprofessional staff.

The optometrist was excellent and the staff was nice. Unfortunately, in my case, I waited two weeks…read morebefore I received my glasses. When I received the glasses there was no tint in them. From looking at my online status, it appears that my glasses were ordered a week after my eye exam. MyEyeDr re-ordered my tinted lenses, which also kept being delayed. As of today, I have still not received them. I also received no updates from MyEyeDr. I had to either call or go into the store for updates. In the meantime, I ordered another pair of glasses and lenses online, and received numerous updates from the online store. The glasses from the online store arrived in 10 days and were much less expensive and of equal or better quality. I would not buy glasses from MyEyeDr again, but I would see their optometrist.

After failed and disappointing results from three docs at UVA Opthalmology/Optimetry Department, I…read morewas told that Dr. McCormack was very thorough and knowledgeable. I 100% agree. I've never had such a thorough and education experience. I highly recommend her without reservation! the office deserves a Gold Star for excellence!

This was the 3rd year I have visited Dr. McCormack & she has completed my annual eye exam. I find…read moreher office technicians to be friendly, helpful and very professional when engaging to achieve my pre-exam eye tests. I also appreciate that they are always willing to provide me with the full cost of my visit, when I schedule my appointment. Dr. McCormack is a consummate professional, extremely knowledgeable and does a thorough & efficient job with the eye exams she conducts. Dr. McCormack provides prescriptions for my glasses and contacts. In short I highly recommend her services! The ease of getting to her office location , the fact that I have never waited more than 5 minutes at this office and she and her staff are lovely tells the real story. Please get your eyes examined soon!

We have always received very personalized service from this business. Both my husband and I have…read morepurchased several pairs of glasses here. If there is a problem, they work with you until you have glasses that work for you.

Had an eye exam, both the tech and doctor (Huntzberry) were friendly and attentive. Huntzberry…read morereally listened to my concerns and reviewed my eyes with them in mind. Very transparent and communicative, which I always really appreciate from a dr!

I just moved to the Charlottesville area and I picked this business at random based on reviews…read morebecause UVA would have taken me a year to get into. The staff is amazing. They were on top of insurance info and not pushy when I was selecting the perfectly weird "me" frames. From start to finish this was a great experience. The office is extremely clean and the entire staff was COVID conscious, wearing masks for the entire process. A staff member was out sick so I spent most of my visit with the doc. He is extremely nice and friendly. Also funny and witty with his dad jokes. I never felt rushed and he took a genuine interest in my eyes. He explained everything before we started so I was aware of what I would be experiencing. He made it clear we could stop at any point if I needed to. I felt he was extremely professional and answered all of my questions. He explained all the results of my tests. It made me feel better about the process once I understood some of my eye issues. Thank you to everyone at Horizon Family Eye Care. You made this new resident feel welcome and at home. I will be back for all of my eye care needs.

I took my son there for contacts and it was the worst patient care experience that I have ever had…read more Dr. Zarella is a rude person and blames his staff on the miscommunications involving his staff. they told us 3 times that my son's contacts were in stock and they were not. they have us the contacts without verifying that they were my son's. Unsafe environment.

Rosinsky and Franklin are good doctors…read more They know what they are doing, have friendly bed side manners, and diagnose accurately. The only con is I live in Charlottesville, and find getting out there for a contaxts lens exam (40 min roundtrip on just the driving) with a follow up to check the contacts (again, another 4p just on the drive) is too much for a busy mom and business owner. And, i got my eyes dilated, and after 2 years of being a patient they HAD to sign a new waiver that said exaxtly what the old thjng said - payment due, right to privacy - but with dilated eyes you couldnt read anything. After repeating this 3 times to the receptionist she read it it to me (which took 10 min). It could have waited. That was Michelle - she needs a course in the customer experience. The 5 star is for everyone else. I had to schedule up a 10 min follow up appointment for the contact lens check up, and its 2 weeks our or 3 weeks. Thats just frustrating. My eyes are healthy. Just give me my dang contacts. ****update****When i expressed my discontent with the wait time as a long time client, they squeezed me in before a plane trip, which is cool. I spoke with Kelly in the reception who helped make that happen - that woman is a good addition to the office.

I decided I would try and support a local business, but I have to say I won't be back. While the…read moreactual care provided was fine, the optometrist failed to communicate clearly, which led to a misunderstanding over the billing, and then the office manager didn't respond until I finally walked in the front door after 5 phone calls. Even then the billing was not resolved to my satisfaction.

I had an absolutely outstanding experience at Virginia Retina Consultants. The level of care I…read morereceived was exceptional, and the entire staff demonstrated remarkable understanding and attentiveness to my specific needs. They truly went above and beyond to ensure my comfort and well-being throughout my visit, making me feel incredibly well-taken care of. From the moment I arrived until my departure, I was consistently impressed by their professionalism, compassion, and dedication to providing the best possible patient experience.

Excellent medical care. My 9:30 appt was delayed until 10am because they took an emergency retinal…read moredetachment first. VERY APPROPRIATE. No complaints from me. Extremely thorough diagnostics performed and laser treatment done on the same day. Dr. Hayley James explained everything in great detail. A very good experience.

I called to schedule an appointment and the person on the other line did not have great customer…read moreservice.

I'm pretty sure this guy is a huge homophobe. So many things happened at this appointment that are…read morenot ok. First of all when I called to make the appointment I said I needed to make an appointment for my wife and I. Being a female the receptionist said "you and your husband". Yes, I should have known. We both have an appointment at 2 and were back in the car at 2:25. He made my wife take her mask off. He also took out and put in our contacts without asking. Neither of use Have ever had an optometrist do this. I then told him I think my Rx was 1.25 or something but didn't have my old prescription on me. He has me read one line and tells me I am fine. Wrote my Rx for 1.75 but then I got home and realized it's supposed to be 2.0. Also with insurance he still charged 90$ for a contact fitting. DONT GO HERE. HE SHOULD RETIRE.

Never the most fun, but definitely a necessity, is to get our eyes checked each year (also a must…read moreto order contacts). At the 90th minute I found this office and made an appointment before I left Charlottesville for the summer. The office was super accommodating and helpful throughout my process. What really made this place deserve 5 stars is what happened almost a year after. I was in Mexico City for some time and realized I could take advantage of the cheap prescription sunglasses there. With only a few days left, I called the office back in the states to get my prescription. Eventually the phone was picked up and I was told that they are not in the location I had my exam at and asked if I can wait until the next day. Since I couldn't, they had someone stop by the office to take a picture of my prescription to send it to me. This isn't something every office would do for you and for that I am forever grateful. Highly recommended.

LOVE THIS EYE DOCTOR Affordable even WITHOUT INSURANCE…read more The receptionist is more like his assistant she knows a lot, and clearly explains how to put contacts in if needed. HIGHLY RECOMMENDED