Even tho I'm only a few minutes from this store. I will take the time and rathercshop at south…read moreHadley. The people in this store are not customer service friendly from produce to cashiers. No one to help you can't ever find a grocery staff. Real shit show of a store​

Excellent! I can buy groceries anywhere, it's the staff, service and cleanliness that keeps me…read moredriving there. Manager Deb is fantastic and I'm sure she is the reason that all staff are great. It starts at the top and when Deb is on...it shows. The place is always clean and organized. Some say that the prices are higher at Big Y....but the atmosphere and service is worth something too! Being family owned and. It a large, union place is worth the support!

NOTE! This place has changed names to (Key Food Marketplace)…read more so christmas day, and I need to find a store open to get a few things. trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

From the owner: Chain offering groceries & household goods, such as cleaning supplies. Offering meat, produce and…read moredeli. Family friendly, clean and locally owned and operated.

By variety of products, and general employee service…read more I would recommend a little more agility in the cashiers, nothing more.

so christmas day, and I need to find a store open to get a few things…read more trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

Excellent ham, belgium chocolate, frozen German foods. So glad as a senior I can save money here.read more

Although I really like Aldi and have been shopping here for years, The Chicopee store has been…read moredisappointing the last 2 times I have been there in reference to their keeping their customers safe during Covid-19. I am an RN and I work in a hospital, wear my face mask for 12 hours at work and take the necessary precautions to keep myself and my family safe. When I need to go shopping, I go into Aldi's in Chicoppe and see other shoppers walking around shopping in the store without masks on, or taking them off once they get into the store, no one seems to be enforcing the use of face masks at this store. This is the third time that I have seen this at this store, and Chicopee was the city where they were enforcing limits of shoppers at all the stores at the beginning of Covid-19, it seems people are becoming lax and as a medical professional this concerns me.

The store manager Steve Walters should not be a manager. I had a $17 return and a $25 return in a…read more10 year period,after spending hundreds of dollars weekly, and was told I was doing excessive returns. He accused me of stealing the items as I walked in and was not only rude but very unkind. Due to the weight of my return, the long walk to the register and my breathing condition I was not breathing well when I first encountered him. Although he could see I wasn't breathing well he continued to ask me questions insisting I answer him instantly. He treated me as if I was a child doing something wrong. I am a 48 year old woman . The policy is 7 days for perishables and 30 days for other items. It has been 4 hours. After I was banned from doing returns he followed me out of the store harassing me the entire way. He is a terrible manager and a unkind, unintelligent, cold, rude person. Everytime I shop there when he's working he's always just standing up front doing nothing. I won't be shopping there again. $17 return vs over $500 a month in sales. Not bright!!!

Was just shopping there. Had about eight items I was going to purchase. When i went to pay 5 out of…read morethe eight items were priced wrong. They were going to make amends for only two. So i left everything there and walked out. Price Wrong.

Great family owned grocery store in Chicopee, MA with different daily hot bar selections.read more

I was kicked out of Fruit Fair for going into diabetic shock. I was also told that I was "scaring"…read morethe customers. Nobody offered me any medical help & I was threatened with the poloce. Fruit Fair left me passed out in an aisle for 35 MINUTES! (I know the exact time bc Sam, the co-owner rubbed it in my face.) This is how Fruit Fair treats their customers with disabilities. There are public police records of this event taking place on 12/7/2023 if anyone thinks I'm making it up. (Simply go to the CPD to have the record printed.) I called the police myself right after Fruit Fair threatened me. I needed to tell my side of the story because this was a disgusting injustice. The police officer who came to my home was so kind & understanding! He & the 911 operator explained to me that there were absolutely no records of any 911 calls coming from Fruit Fair on 12/7/2023, so Fruit Fair also lied to me about calling the police on me. The police academy teaches cops that diabetic shocki mimics drunkenness, so he understood me. He even offered to go to Fruit Fair & educate them. He kept asking me if I was okay over & over again. Amazing officer! Fruit: There are fruit flies swarming the fruit, especially the tomatoes! They lay their eggs inside the fruit. You will be sick if you eat it. Deli: There is a CONSTANT swarm of flies at the deli & the deli workers are RUDE! Frozen Food: Their freezers constantly break down, then work again, which refreezes everything. They have boxes standing up, so when their freezer breaks, all the food thaws out, slides to the bottom, then refreezes. This malfunction also causes mold. The 3rd problem is freezer burn; Lots of it. Returning anything when Sam is around is a nightmare. She is a narcissist who believes she can do no wrong. (I pity her husband bc he seems like such a sweetheart!) Sam always gave me a huge problem when I returned food...She once followed me to the parking lot to question why I was returning food! Mice are an issue. I've seen 2. Please humanely trap them. Don't hurt them. I was kicked out of Fruit Fair for going into diabetic shock. I was also told that I was "scaring" the customers. Nobody offered me any medical help & I was threatened with the police. Fruit Fair left me passed out in an aisle for 35 MINUTES! (I know the exact time bc Sam, the co-owner rubbed it in my face.) This is how Fruit Fair treats their customers with disabilities. There are public police records of this event taking place on 12/7/2023 if anyone thinks I'm making it up. (Simply go to the CPD to have the record printed.) I called the police myself right after Fruit Fair threatened me. I needed to tell my side of the story because this was a disgusting injustice. The police officer who came to my home was so kind & understanding! He & the 911 operator explained to me that there were absolutely no records of any 911 calls coming from Fruit Fair on 12/7/2023, so Fruit Fair also lied to me about calling the police on me. The police academy teaches cops that diabetic shocki mimics drunkenness, so he understood me. He even offered to go to Fruit Fair & educate them. He kept asking me if I was okay over & over again. Amazing officer! "Moderate hypoglycemia (low blood sugar) often makes people feel short-tempered, nervous, afraid, or confused. Your vision may blur. You could also feel unsteady or have trouble walking. Severe hypoglycemia (low blood sugar) can cause you to pass out. You could have seizures. It could even cause a coma or death." Source: MyHealth.Alberta.ca With diabetes, your body either doesn't make enough insulin or can't use it as well as it should. Diabetes is a chronic (long-lasting) health condition that affects how your body turns food into energy. Your body breaks down most of the food you eat into sugar (glucose) and releases it into your bloodstream. When your blood sugar goes up, it signals your pancreas to release insulin. Insulin acts like a key to let the blood sugar into your body's cells for use as energy. With diabetes, your body doesn't make enough insulin or can't use it as well as it should. When there isn't enough insulin or cells stop responding to insulin, too much blood sugar stays in your bloodstream. Over time, that can cause serious health problems, such as heart disease, vision loss, and kidney disease. There isn't a cure yet for diabetes, but losing weight, eating healthy food, and being active can really help. Other things you can do to help: Take medicine as prescribed. Get diabetes self-management education and support. Make and keep health care appointments. Diabetes by the Numbers About 38 million US adults have diabetes, and 1 in 5 of them don't know they have it. Diabetes is the eighth leading cause of death in the United States. Diabetes is the No. 1 cause of kidney failure, lower-limb amputations, and adult blindness. In the last 20 years, the number of adults diagnosed with diabetes has more than doubled. Source: CDC

Baskets- bring them back! There is no reason not to have…read morethem. Why do I need to push a big cart around just for 4 items? Even the small carts are way to big for what I was getting...

I used to love the deli grinders at Big Y South Hadley but they have gotten smaller, more…read moreexpensive, and less tasty. To make matters worse, the employee who made mine was apparently in a bad mood. Not terrible but "OK" at best and I think they expanded the deli / to go food section way too much and just can't keep up with quality and value.

I come here for groceries since I'm in town for a few months. It's convenient and have many great…read moreselections on meats, vegetables, cheeses, seafood and canned goods. I love how they are making sure that all customers are able to purchase toiletry and water. They limited to one per person so that during this "Coronavirus time", people will be able to have what they need for their families. I had to also pick up so Lysol, alcohol and hand sanitizer for my family as well. They had a great price on those items as well, but this time they were out and was waiting to restock for consumers. I will visit again soon.

One of the nicer and larger Stop and Shop Supermarkets I've been to while visiting the Holyoke, MA…read morearea. It's large, clean, and well organized. The deli section was very busy and had a long line of people waiting to be served. The market has everything you need and more. The prices are reasonable and their weekly sales are great. They have a promotion where you can get discounts on your gasoline the more points you earn on your Stop and Shop rewards card. Xie Xie!!

I'm leaving a five-star review because my experience at BJ's Optical was fantastic! Gina was…read moreincredibly helpful, kind, and one of the best employees I've met in a long time. She provided me with a lot of information, was very thorough, and made the entire process smooth and enjoyable. I highly recommend coming here to get your glasses and take care of all your optical needs. Gina was the best! I'm also giving a five-star review to BJ's store overall. The food is good, the prices are decent, and I've had consistently positive experiences. I've seen a lot of negative reviews, but honestly, many of them seem personal rather than actually about the store. If you're having a bad day, that's not a reason to leave a one-star review. If you don't know how to manage your money, that's not BJ's fault--that's on you. And if you're already in a bad mood, don't take it out on the employees. Every time I go, it's been a pleasure. The girl in customer service is awesome (I wish I remembered her name), and all the employees I've encountered have been polite, hardworking, and professional. I've never had a rude experience, and they always greet customers with good manners. I don't know why there's been an increase in negative reviews lately, but to me, it seems more personal than legitimate complaints. BJ's has been great, and I'll continue shopping here!

Avoid this place at all costs. Their customer service is a joke. If you need help with anything,…read morethey act offended that you even asked, like doing their job is some huge inconvenience. The attitude is awful, the service is worse, and the whole experience was unbelievably frustrating. I've never seen people be so openly miserable and unhelpful.

Wow! Talk about rude deli workers. It's 8 am, how bad can your day be already?!?…read more I cam here to buy some things for breakfast, since we had so much leftover from Thanksgiving. I guess coming here first thing in the morning is not a good thing. I think a lot of the employees still had thier grumpy pants on. I I went to the deli section first, to get some freshly sliced cheese. The employee turned and looked at me, and asked if she could help me in the rudest tone possible. I felt like I was interrupting her. I asked for 1/3 pound of sliced provolone and she immediately walked away... she didn't even give me a chance to tell her that I also wanted chedder. She didn't even ask me what brand. Ohnce she looked like she was finishing up the provolone, I asked for cheddar, she sighed really hard and looked annoyed as she stomped away from the slicing machine to grab whatever brand SHE chose. While she was cutting my next block of cheese, she was gossiping to the other employee that even the seafood section was short handed... maybe that's why she was in a bad mood? It looked like the store needed restocking really bad. I went on with my shopping and spoke to the cheery cashier. It would have ranked higher, if the employees were a little bit nicer. Would I come again? Only because it's close. I will never get anything from the deli section. If you get this wierd kick, where you someone to be rude, this is the place for you!

I have been complaining and making suggestions to the main office in Boston and Connecticut and…read morethey just don't get the manager Aetna. She needs to go and then they have a new lady, but the staff is terrible. I know it's hard to get help but I'm not done with this store. They need to help they need help. I walked in there. I told Aetna I could help you straight. I have a lot of experience she goes. No you're too old up you old I go. I can't believe you just said that about me being old I'm 60 years old. Well, are you sure you could handle working on the deli cause you're 60?