Wow! Talk about rude deli workers. It's 8 am, how bad can your day be already?!?…read more I cam here to buy some things for breakfast, since we had so much leftover from Thanksgiving. I guess coming here first thing in the morning is not a good thing. I think a lot of the employees still had thier grumpy pants on. I I went to the deli section first, to get some freshly sliced cheese. The employee turned and looked at me, and asked if she could help me in the rudest tone possible. I felt like I was interrupting her. I asked for 1/3 pound of sliced provolone and she immediately walked away... she didn't even give me a chance to tell her that I also wanted chedder. She didn't even ask me what brand. Ohnce she looked like she was finishing up the provolone, I asked for cheddar, she sighed really hard and looked annoyed as she stomped away from the slicing machine to grab whatever brand SHE chose. While she was cutting my next block of cheese, she was gossiping to the other employee that even the seafood section was short handed... maybe that's why she was in a bad mood? It looked like the store needed restocking really bad. I went on with my shopping and spoke to the cheery cashier. It would have ranked higher, if the employees were a little bit nicer. Would I come again? Only because it's close. I will never get anything from the deli section. If you get this wierd kick, where you someone to be rude, this is the place for you!

I have been complaining and making suggestions to the main office in Boston and Connecticut and…read morethey just don't get the manager Aetna. She needs to go and then they have a new lady, but the staff is terrible. I know it's hard to get help but I'm not done with this store. They need to help they need help. I walked in there. I told Aetna I could help you straight. I have a lot of experience she goes. No you're too old up you old I go. I can't believe you just said that about me being old I'm 60 years old. Well, are you sure you could handle working on the deli cause you're 60?

By variety of products, and general employee service…read more I would recommend a little more agility in the cashiers, nothing more.

so christmas day, and I need to find a store open to get a few things…read more trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

Baskets- bring them back! There is no reason not to have…read morethem. Why do I need to push a big cart around just for 4 items? Even the small carts are way to big for what I was getting...

I used to love the deli grinders at Big Y South Hadley but they have gotten smaller, more…read moreexpensive, and less tasty. To make matters worse, the employee who made mine was apparently in a bad mood. Not terrible but "OK" at best and I think they expanded the deli / to go food section way too much and just can't keep up with quality and value.

We were in the area and I wanted water and a bag of chips. My son and husband got chips and some…read morecandy. This corner store has plenty of snacks, drinks, and food. They even have in the back of the store (inside) a area where they cook food for customers to order at. I didn't order any sandwiches, but maybe next time. The store is clean and many local people come here for milk, cereal and etc.

I absolutely love Tony's. Best bodega-style spot in the valley…read more Amazing frituras, delicious meats, super friendly people. Their beef and cheese stuffed plantains are incredible.

If you are hungry, this is the place to go. Large quantities of delicious food will be served to…read moreyou. I randomly went into Tony's while hungry and driving in Holyoke and was very pleased with my experience. Very authentic and real place.

Even tho I'm only a few minutes from this store. I will take the time and rathercshop at south…read moreHadley. The people in this store are not customer service friendly from produce to cashiers. No one to help you can't ever find a grocery staff. Real shit show of a store​

Excellent! I can buy groceries anywhere, it's the staff, service and cleanliness that keeps me…read moredriving there. Manager Deb is fantastic and I'm sure she is the reason that all staff are great. It starts at the top and when Deb is on...it shows. The place is always clean and organized. Some say that the prices are higher at Big Y....but the atmosphere and service is worth something too! Being family owned and. It a large, union place is worth the support!

Great selection, can't beat the price. I especially like the variety of hot pepper spices…read moreavailable. Too bad the owner cant just move on to a new website- apparently its been like that for years. You can only really purchase in store. But, who cares, It's a chance to take a nice drive in the country every few months when you run out of cayenne pepper.

Don't even think about it. Buying spices in a grocery store? Do you know how long that stuff is…read morebeen sitting there? Sure, it has an expiration date but that can be as much as four years down the road. Do you really want spices that are that old? Not to worry, just step back from the shelf, turn around and head for the door. This spice company has it all. Spices, rubs, sauces...chances are if you need it, they have or can get it or ca make it up. Spices come in a plastic shaker container that are about the size of a dollar bill and can contain anywhere from 2 to 10 oz depending on the spice. The average price for any given spice is about 3.50. All in all, you get a lot more spice for your money than in any grocery store that sells them pre-packaged. Some spices may be more than what you need, so be prepared to split some with friends if there's too much. They also have smaller $1 sampler sizes. The staff are friendly, knowledgeable and very accommodating. The grocery store is good for some things, spice purchases are not one them.

I love Big Y, as it's my favorite grocery store of all time. The atmosphere of this market is so…read morewelcoming and friendly, which always makes me want to come back again. The employees are great and are always there to help when needed. My favorite part of Big Y has to be the bakery and the deli, as everything is always fresh. The place is always clean and a great place to go shopping with your kids. Overall, one of my favorite places to grab groceries!!

Store revamp made things even more confusing than they were. Cat food next to light bulbs?? Cat…read morelitter in a different aisle from cat food? And I'm not really sure where the vegetarian and organic stuff went to. They don't seem to carry the Impossible brand at all anymore, but who knows? Why not integrate vegetarian/organic stuff with everything else. So thankful for River Valley!

A total rip off! The prices are dollars $$$ above other cities. No new products, No new brands, or…read moreflavors when a brand rolls out something new you will not find it here. It's like a "Hand Maids Tale" store. The exact same products that have been on the shelves for YEARS. You Will stretch your dollars elsewhere. They updated the interior and it does look good!

Total disappointment. Fruit platters taste like soap, bakery dept is boring , customer service…read more is often lacking. Employes and management are tired and rude. So there is no one to report them to. Store really needs a face-lift considering how expensive it is.

The store manager Steve Walters should not be a manager. I had a $17 return and a $25 return in a…read more10 year period,after spending hundreds of dollars weekly, and was told I was doing excessive returns. He accused me of stealing the items as I walked in and was not only rude but very unkind. Due to the weight of my return, the long walk to the register and my breathing condition I was not breathing well when I first encountered him. Although he could see I wasn't breathing well he continued to ask me questions insisting I answer him instantly. He treated me as if I was a child doing something wrong. I am a 48 year old woman . The policy is 7 days for perishables and 30 days for other items. It has been 4 hours. After I was banned from doing returns he followed me out of the store harassing me the entire way. He is a terrible manager and a unkind, unintelligent, cold, rude person. Everytime I shop there when he's working he's always just standing up front doing nothing. I won't be shopping there again. $17 return vs over $500 a month in sales. Not bright!!!

Was just shopping there. Had about eight items I was going to purchase. When i went to pay 5 out of…read morethe eight items were priced wrong. They were going to make amends for only two. So i left everything there and walked out. Price Wrong.