If you are looking for an old fashion butcher shop in the Ludlow area, then J.R.'s is the place to…read morego. This family owned Portuguese butcher shop has an incredible amount of Portuguese goods, and always has a phenomenal amount of fresh meat. I enjoy going to this location for the items that you don't generally see in your local grocery store. The staff is also extremely polite and are always willing to hold a conversation whether that be in English or Portuguese.

A great place to get Portuguese food at a very reasonable price, presunto, bacalao, ajeitonas,…read moretheir the BEST. Going there tomorrow to stock up on goodies

Fish monger was ok. Perch was great and rainbow trout filets are in the freezer…read more More fish types would be great but have to wait for summer we were told.

I was visiting from out of state and needed an all around grocery that carried a good selection of…read morefoods in all categories. I found that in Big Y. It's a good all around grocery. Good meats, Nice fresh fruits and vegetables, some organic. It has a pleasant,clean cafe area where you can rest and have a coffee and a donut. Prices are reasonable.

Make very sure you check the sticker prices against what they ACTUALLY charge you!!! For the 3rd…read moretime in a month, the price they list, in store, is different than what they're charging you. When I asked to see a manager, the girl acted like it was a difficult concept to comprehend. After explaining to her that the price listed should be the price paid at the register, FOR 10 MINUTES, she STILL couldn't understand. I got frustrated, WITHOUT ever talking to a manager, and won't go back there again.

I had the difficult job of ordering a casket spray and an arrangement for my beloved sister last…read moreweek. I had a very clear idea of what I wanted. I sat with Shannah who understood my vision perfectly. She walked me through the flower bar where we picked each perfect flower choice. The arrangements were exactly what I was hoping for and they represented my sister beautifully.

Very disappointed with my purchase . Both small containers of mini meatballs were freezer burned …read more The meatballs also looked like and tasted like Big Y's frozen meatballs . Thirty dollars for $7.00 worth of food . * Very clean store .

Absolutely disgusting food. Tasted like it had been sitting is a fridge for weeks at a time.read more

Great Quality and is an amazing-looking store with a lot of amazing and healthy options.read more

Ordered scallop dinner and fried clams. Clams were hard like rocks to chew. They were all stuck…read moretogether in a big pile Scallops were undercooked. Fries were rubbery. My 2nd time ordering from here. First time was good but not this time. All set won't go back.

Easy access. Items were easy to find. Check was quick. Employee were very helpful for us…read moreout-of-towners.

Like others in recent reviews, I too am disappointed that Big Y decided to very explicitly inflict…read moreitself upon what felt like a local grocery store instead of simply leaving well enough alone. I saw the corporate justification in another review, (the difference between Fresh Acres and Big Y being smaller and smaller), and it rings hollow. They didn't really have to plaster their brand all over the store, but that's their prerogative. I do feel like there has been a change in customer service since the transition, as though the employees now feel like they too are part of a faceless corporation and not some well-supplied local neighborhood grocery story. Case-in-point, The Umbrella Factory in Naples, ME (https://yelp.to/DO9Xzfl7rtb). They are locally owned but supplied by Hannaford, so they still have the small town feel while also being supported by a big grocery chain. Needlessly, Big Y found a way to suck the life out a cozy little spot. All of this aside, I love the smallish, local feel of Fresh Acres; it's nice not having to deal with the big supermarkets all the time!

Had a nice mix of potatoes and turnips which they brought to a Boston suburban winter market…read more Really nice layout of items!

Top notch. Have shopped both at their farm & at the farmers market. Gorgeous on-location farm, with…read morea huge variety of seedlings. Love their rhubarb, watermelon, cherry tomatoes! They had a fire a few years ago yet managed to pick themselves up and keep selling, same stunning quality of food as before & really friendly help in hand.

I have had numerous experiences with Spanish speaking employees who pretend they don't speak…read moreEnglish so they don't have to help me when I ask them for help. I was just shopping today for a new cell phone and other electronics two staff members ignored me when I asked to purchase the items. One actually rolled her eyes when I said, I do not speak Spanish, do you speak English! The other just ignored me and went back to chatting with her coworkers. I have had very pleasant and helpful employees too!

they took my money but never placed my order. when i called to get my money back i was told i had…read moreto wait 10 days in order to get my money back. Funny because they didnt want for my order to go through first. They just took my money.

I used to love the deli grinders at Big Y South Hadley but they have gotten smaller, more…read moreexpensive, and less tasty. To make matters worse, the employee who made mine was apparently in a bad mood. Not terrible but "OK" at best and I think they expanded the deli / to go food section way too much and just can't keep up with quality and value.

Unbelievable!! This…read more3-star is based on over 10 years shopping experience here. It's a very nice place, especially that was before a few years ago and all Sundays. However, today, a January Sunday noon, I've experienced some that never happened before for more than 10 years. That bad feeling is really not good, and I believe no one would take that. This makes a pretty bad day to me. At the self-checkout station, after payment submitted, I was ready to go. At that moment, I was questioned that if I scanned one of the items. I told her that was first one get scanned. And, I would have to ask her if she wanted me to take to "somebody". She immediately agreed and recommended me to talk to store manager. For 10+ yrs shopping there, this never happened before. As a long-term resident shopping for many years, once you got doubted if you've paid one of the items or no (that's just $3.99), would you feel that's kind of rude and negative to your reputation? Especially you serve local community for years, the career and the church. THe store clerk who questioned me seems was retired elsewhere and got rehired here. I'm not quite sure if she did her job or no (checked customers' goods all get scanned and payment cleared). Or, she just wanted to make people a bad day.