I've been in here several times, seeking my counterculture fix -- harder to find with each passing…read moreyear -- and it doesn't disappoint. For old time residents of Northampton, this is in the old Beyond Words building, and I don't doubt that the spirit of beloved Maple, the bookstore's cat, would be pleased that ST keeps a store cat of their own. Dodging the cat (unlike with Maple, the owners prefer you not poke their kitty), there's a good selection of jewelry, clothing, incense and knickknacks, and at reasonable prices for this overpriced college town. My most recent purchase was a pair of Nepalese cotton shirts with nice muted patterns for $16 apiece, a tie-dyed pillow for my computer chair, and a colored paper lantern that fits nicely over a lamp. Places like the Mercantile and Faces are long gone, but ST's here to pick up the slack. Give them a shot.

the epitome of northampton lies inside shop therapy, where you can find clothes, accessories,…read moresunglasses, jewelry, incense, glassware, toys, and more. i always stop here when visiting the area. helpful service and great value especially upstairs.

Building 451 is a nice discount store with many interesting items and a large card selection. They…read moreare currently open seven days a week. Their inventory changes frequently with new deals. The store is similar to the former Final Markdown! It is worth a look...

This place is DISGUSTING. Dust EVERYWHERE, horrible service, awful musty smell. I felt a dyer need…read moreto wash my hands twice when I left that place because you can just feel the layers of dust sitting on their merchandise. I went there 2 times and both times when I walked in, the lady just looked at me and turned her head. I asked if she could help me grab something on the top shelf and she sighed, grabbed it for me and then when I asked a simple "wow, this is different! have you tried this?" She said in a very irritating manner "i dont know anything about that. I just sell it so just leave it there if you dont want it." All while walking away from me, no eye contact. I then stood in line waiting and waiting to be checked out while she was having side conversations with someone she knew. Conversations about grandchildren even though shes only in her 60's and how she wants one, how she doesnt want to wait till shes "10ft under" (thought the saying was 6ft under but anyways), talking about a restaurant near by, etc etc ALL WHILE SHE KNEW I WAS WAITING TO BE RUNG UP. As soon as I was about to put my stuff down and walk out, she goes "you need something?" I told her "yeah I'm waiting for you to ring me out." And she took my stuff, rang it, took my money AND THEN CONTINUED HER CONVO WHILE HOLDING ONTO MY MONEY!! She didnt put it in the register, she didnt get my change, she just held onto it and carried on with her conversation. I then wanted to take the money back and leave, thats when she opened the register, got my change and as I held my hand out for her to hand me my change, she just laid it on the counter for me to pick the change up. She didn't put my things in a bag, she didn't say thank you nor did she say goodbye. She just put my change on the counter and continued her conversation with the other person. I don't ever really see cars parked on their side of the parking lot and My mother and I were the only customers. No wonder why! I have a business of my own, my whole family does. That is not how you run a business. I felt SO disrespected while shopping there. I was not rude, I was smiley when I walked in and I always try to speak politely and professionally. If that lady isnt the owner then that place needs a new employee or new staff members. Someone who can utilize the down time to tidy up the place and can offer decent customer service. Completely unacceptable. I would give it 0 stars if I could, shame to this business.

I love this little Pharmacy. The people are wonderful there. It's a feeling of the 60s very…read morepersonable not like Walgreens or CVS. I hope I get to go there for a long time.

I never write reviews but I will here because Serios is the best! Every time I go in it makes me…read moreincredibly happy and relieved to be able to go there instead of one of the chains. They're thoughtful, kind, on the ball, and the prices are very good.

Beautiful store, great for gifts, unique clothing, perfect baby items, lovely and friendly staff.read more

I bought a dress for my granddaughter, and before purchasing it I asked the salesperson whether I…read morewould be able to return it. She told me yes, as long as it was returned by January 8. A few days later, I decided to return the dress because it was too expensive for a newborn. When I went back to the store, a different salesperson told me that the store only issues store credit. When I explained that the previous salesperson had not mentioned this, she pointed to a small pink slip stapled to my receipt that stated the store's refund policy. I asked to speak with the owner, who repeated that the policy was printed on the pink slip. I explained that the slip was given to me after I had already purchased the dress, which makes it irrelevant. The salesperson should have informed me of the return policy before completing the sale. I also pointed out that the standard expectation is to receive a refund, and that the store should clearly post its return policy--such as on the front window or at the register--so customers can see it before making a purchase. Failing to do so is a deceptive practice. The policy should be displayed prominently in the storefront to ensure fair and transparent business practices. I returned the dress and was issued a store credit. I am now disputing the charge with my credit card company. I've always supported small businesses, but I will no longer support The Blue Marble.

I absolutely love the staff here--they truly deserve the best. Every time I visit, I'm greeted with…read moregenuine warmth and kindness. They strike the perfect balance between offering help when needed and giving me space to browse comfortably. The conversations are always thoughtful and friendly, making every visit feel personal and enjoyable. This location is always impeccably organized. I don't think I've ever seen it anything less than spotless. Every visit feels intentional and enjoyable. When I plan a trip here, I'm not just looking forward to shopping, I'm genuinely excited to catch up with this amazing team. If I ever go back to retail, I think this is the first place I would apply to. The energy this staff brings is everything. As soon as you walk in, you can tell it's a healthy environment. It doesn't feel heavy but instead light, calm, welcoming, and pressure free. It truly feels like hanging out with your friends. Thank you West Speingfield!

Shopping here since it was "A Different Drummer's Kitchen." It's a nice experience walking around…read morethe shop and looking at the wonderful things they have on display, but a recent experience had me evaluate if I would return. Extremely unpleasant woman sitting at the register reading a book made it very clear that I was interrupting her day by asking about tools they might have for making dumplings. In a very condescending tone, she informed me that dumpling presses were out of stock for the next 4 months "everywhere". When I said I wasn't sure if I needed a press, but was there anything else they might have that could help me make dumplings, as my significant other and I would like to try making dumplings together, she looked as though I had asked an impossible question, and then let me know that the only way to make dumplings was to do it in a "family setting". She said, "That's what the Asian families do. They make them together as a family." Not having a 'family', I said My significant other and I were just looking to enjoy some time together and make some dumplings in a casual way, she said no, that isn't how it's done, and again started talking about how dumpling presses were out of stock until I just said never mind and left. I hated that experience. I don't see why she had to put such emphasis on the fact that I wasn't Asian and we aren't a big family or something. That made me feel horrible about myself.

Baker's Pin is a lovely store with tons of cooking supplies and top name brands…read more Their cooking classes are fun and informative. Some chefs are hands on, and some lecture and you watch. Either way, you get to taste the recipes and learn tips and techniques.

Whilst I heard about the tone in the store from surrounding towns, I had to experience the negative…read morecomments for myself. The energy in the store is toxic. By this I mean.......... A strong scent of snootiness in the air. I went in dress in my hippie clothes, after shopping the farmers market and the service I got was poor, especially for a local store. Is this Macy's??? OR a speciality store????? I have received better service at much lower end stores. You can find the same brand they have there on line, but cheaper. Shop the specific brand you like from there and get a coupon on line. That's what we did, after working with a salesperson that was way too into judging the way I was dressed, we wrote down the brand, googled it, went on line and got a 20% coupon off for first time buyers. Also, the clothing is VERY OLD LADY. I will never return due to the service and bad energy in the space and tell others the same.

I love this store! Not only do they have an amazing selection of quality items, I adore the owners…read more My mother happens to be a regular here and whenever I go in to pick her gifts or grab a gift certificate I am always greeted warmly and tended to as a friend. They help me pick items they think my mother would enjoy (they probably know better than me) and they wrap everything so beautifully. If you are looking for a bargin bin or a super slashed discount sale, stick to the big box stores. If you are looking for UNIQUE, quality items that will LAST and want to support local business- give A.O White a try.